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NEDA says rice price ceiling is only a ‘temporary measure’

THE Philippine government is imposing price ceilings for regular and well-milled rice starting Sept. 5. — PHILIPPINE STAR/EDD GUMBAN

By Luisa Maria Jacinta C. Jocson and Kyle Aristophere T. Atienza, Reporters

THE PRICE CEILINGS for rice will only be temporary, the National Economic and Development Authority (NEDA) said on Sunday.

“We are confident that the imposition of a price ceiling is only a temporary measure. We expect the rice harvest to commence soon and anticipate that other initiatives will produce the desired result,” the NEDA said in a statement on Sunday.

President Ferdinand R. Marcos, Jr. on Friday issued Executive Order (EO) No. 39, which imposes a price ceiling of P41 per kilogram for regular milled rice and P45 per kilogram for well-milled rice.

His office has said illegal price manipulation practices, such as hoarding by “opportunistic traders” and collusion among cartels amid the lean season as well as external factors have caused the “alarming” spike in retail prices of rice.

The NEDA defended the EO, saying it will immediately reduce rice prices and penalize hoarding.

“The imposition of a price ceiling on rice is not a standalone initiative. Law enforcement authorities continue their valiant efforts to crack down on individuals who hoard, excessively profit from, smuggle, or participate in rice cartels,” the NEDA said.

The price ceilings will take effect on Sept. 5 and remain in place until these are lifted by the President.

Latest data from the Department of Agriculture (DA) showed that as of Aug. 30, the retail price of a kilogram of local well-milled rice rose to P47-P56 from P42 a year ago. Regular milled rice ranged from P42-P55, higher than the P38 average a year ago.

“With the upcoming harvest season starting in September and additional import orders already secured, there will also be enough rice for the rest of the year,” the NEDA said.

It noted that rice prices have sharply increased in the last few weeks, which it said is inconsistent with the supply and demand situation.

This implies that some are manipulating the expected impact of El Niño Southern Oscillation (ENSO) to depict a shortage at this time,” the NEDA said.

The state weather agency said a moderate El Niño is present in the tropical Pacific, and this may strengthen into moderate to strong towards the latter part of the year. It will also likely persist until the first quarter of 2024.

El Niño increases the likelihood of below-normal rainfall conditions, which could bring dry spells and droughts that could adversely impact climate-sensitive sectors such as water resources, agriculture, energy, health, and public safety.

IMPACT ON FARMERS
Meanwhile, economists have warned that imposing price caps on rice could limit the supply of the food staple and force traders to go underground.

The move would also significantly affect rice farmers, who are expected to lower farmgate prices, they said.

While the order may cool prices temporarily, it “may result in the emergence of inefficiencies with regard to supply and demand, which may result in shadow or black-market trading,” ING Bank N.V. Manila Senior Economist Nicholas Antonio T. Mapa said in a Viber message.

Leonardo A. Lanzona, who teaches economics at the Ateneo de Manila University, said the price ceilings on rice can prove disastrous for both farmers and traders.

Traders might hesitate to buy rice from farmers, who will be left with no choice but to cut farmgate prices, he said via Facebook Messenger chat.

“Its immediate effect is to pull down production and reduce supplies in the market,” Mr. Lanzona said.

Raul Q. Montemayor, national manager of the Federation of Free Farmers, said palay prices immediately went down by P3 per kilo in some areas after the order was announced on Friday.

“If the price ceilings are too low, retailers will just stop selling rice instead of losing money or being fined for overpricing,” he said in a Viber message. “Both farmers and consumers could end up losing.”

An artificial control like price capping normally creates a gap between consumer demand and actual supply, said Enrico P. Villanueva, a senior lecturer of money and banking at the University of the Philippines Los Baños, noting that the move will only favor a lucky group of consumers who are able to buy rice at the capped price “while leaving other consumers disgruntled as there is no supply left for them.”

Mr. Villanueva said raw grain buyers may use the retail price for milled rice as leverage to push down farmgate prices.

“Big traders may hoard in response to a price cap,” he added. “The unscrupulous ones may pass off regular rice as premium rice to evade the cap.”

Mr. Lanzona said the price ceiling can only be implemented in the long run if the “government would increase government subsidies and thus reinstate the National Food Authority, which had virtually been defunct in the last few years.”

“The only way to justify these price regulations is to establish that a monopoly exists. While various market failures exist in the rice market, the market is not a monopoly,” he said, noting that the problem seems to be the “huge transaction that allows middlemen and scrupulous traders to jack up the retail prices above the farm gate prices.”

The solution then, Mr. Lanzona said, is to enable more players to engage in the rice market, such as micro, small and medium enterprises and farmers, who can transact directly with the consumers.

Mr. Villanueva, meanwhile, said the government should fulfill its promise of boosting local production and make importation more competitive over the medium term.

“It’s unfortunate that despite the law shifting importation policy from quotas to tariffs, the DA still effectively imposes a quota by setting import volume limits,” he said. “Importation should be free and competing, with market players competitively assessing demand and supply factors.”

The Foundation for Economic Freedom (FEF) called on the government to cut import tariffs on rice from Association of Southeast Asian Nations (ASEAN) countries to 10% from the current 35%.

“This will have an immediate effect on lowering rice prices. The government can afford to lower rice tariffs because the mandatory P10-billion allocations for the Rice Competitiveness Enhancement Fund (RCEF) as stipulated by the Rice Tariffication Law (RTL), has already been achieved,” it said.

Citing data from the Bureau of Customs, collections from rice tariffs have reached P16.8 billion as of Aug. 26.

“The government may restore the tariff rates back to 35% when the demand and supply situation stabilizes and if the onset of the harvest season results in falling rice prices,” the FEF said.

The FEF also called on the government to amend the Comprehensive Agrarian Reform Law (CARL) to increase the farmland retention limit to “an economically viable” 24 hectares.

“Because of CARL, average farm sizes have fallen to one hectare or less. The country needs bigger and better-managed farms to increase agricultural productivity thereby increasing supply and reducing food prices,” it said.

Meanwhile, Rizal Commercial Banking Corp. Chief Economist Michael L. Ricafort said that the price cap could help ease inflationary pressures.

“The latest rice price ceiling will help curb inflation, if implemented well in terms of compliance by market players,” he said in a Viber message.

Headline inflation eased to 4.7% in July, bringing the seven-month average to 6.8%. The Bangko Sentral ng Pilipinas said inflation likely settled within the range of 4.8% to 5.6% in August, due to the sharp increase in rice and fuel prices.

The Philippine Statistics Authority is set to release August inflation data on Tuesday.

OECD trims PHL growth forecast for this year

The government is targeting 6-7% gross domestic product growth this year. — PHILIPPINE STAR/EDD GUMBAN

THE Organisation for Economic Co-operation and Development (OECD) trimmed its gross domestic product (GDP) growth forecast for the Philippines for this year.

In its latest Economic Outlook for Southeast Asia, China, and India update, the OECD said it now expects Philippine GDP to expand by 5.6% this year, slightly lower than the 5.7% projection in March. This is below the government’s 6-7% GDP growth target for this year.

The OECD kept its 2024 growth projection at 6.1%, which is still below the government’s 6.5-8% target.

“A key growth driver in the second half of 2023 will be a strong rebound in government spending, from its 7.1% contraction in the recent quarter, executed through catch-up plans and frontloading of programs and projects,” the OECD said.

“Fiscal stimulus activities are also being implemented which should fuel activities of both the public and private sectors,” it added.

The Philippine economy grew by 4.3% in the second quarter, slower than the 6.4% growth in the first quarter and 7.5% in the second quarter of 2022. In the first half, GDP growth averaged 5.3%.

The OECD said elevated inflation and higher borrowing costs dragged private consumption and investments in the second quarter. The slowdown was also amplified by the contraction in government spending, it added.

For the rest of the year, the OECD said that domestic demand is expected to drive growth, “supported by labor market expansion, personal income tax cuts, stable inflows of remittances and the steady recovery of tourism.”

“On the supply side, the services sector will continue its steady upward trajectory and will remain a reliable source of economic activity, boosting GDP growth, due to the improved outlook of tourism as well as rapid growth of the business process outsourcing industry,” it added.

With fiscal consolidation “underway,” the OECD expects the Philippines’ budget deficit to narrow from this year to 2025.

On the other hand, the OECD said that trade prospects in the next few months may be bleak.

“Prolonged weak external demand from the United States and China, the country’s top trading partners, will continue to drag down exports in the coming months,” it said.

The Philippines’ lack of diversification of exports leaves it vulnerable to sector-specific risks.

“For example, the Philippines recorded a decline in exports in the first and second quarter of this year owing to its heavy reliance on electronics products and dependence on the United States and China as major trading partners,” the OECD said.

The Semiconductor and Electronics Industries in the Philippines Foundation, Inc. (SEIPI) expects electronics exports growth to be flat this year. Data from SEIPI showed total electronics exports declined by 7% to $21.19 billion in the six-month period.

The OECD noted that private investment is also expected to slow due to high interest rates and a weaker global economy. On the other hand, landmark reforms and improving investor sentiment could help the country attract more foreign direct investments.

Meanwhile, the OECD said high borrowing costs will continue to weigh on growth.

“The Philippine central bank is likely to maintain a high interest rate regime, which will dampen GDP growth should pent-up demand ease,” it said.

To curb inflation, the BSP raised borrowing costs by 425 basis points (bps) from May 2022 to March 2023, bringing its key rate to a near 16-year high of 6.25%.

Another downside risk to the Philippine growth outlook is the still elevated global inflation, which could prompt further tightening from central banks in advanced economies and may trigger capital outflows, the OECD said.

“This could push down the value of the Philippine peso, which is forecast to recover mildly from a sharp depreciation episode in 2022. The persistent global financial turmoil could translate into higher borrowing costs for the government, adding pressure to its public debt,” it said. — Luisa Maria Jacinta C. Jocson

New Monetary Board appointments welcomed

Rosalia de Leon and Romeo Bernardo — PHILSTAR FILE PHOTO

THE NEW Monetary Board members are expected to uphold the Philippine central bank’s priorities in keeping price and financial stability, market players said.

The Presidential Communications Office on Saturday announced National Treasurer Rosalia V. de Leon and former Finance undersecretary Romeo L. Bernardo as the new members of the policy-making body of the Bangko Sentral ng Pilipinas (BSP).

“They are both qualified given their extensive background in the industry and are highly regarded by their peers,” Regina Capital Development Corp. Head of Sales Luis A. Limlingan said in a Viber message.   

“The Monetary Board should maintain its priorities by combatting inflation, keeping the peso competitive, strengthening the banking system among others as it makes sure the interests of all Filipinos are kept in mind,” he added.   

The appointment of Ms. De Leon and Mr. Bernardo will bring the current number of Monetary Board members to six. President Ferdinand R. Marcos, Jr. has yet to announce the seventh member of the Monetary Board.

The board is chaired by BSP Governor Eli M. Remolona, Jr., and members include Finance Secretary Benjamin E. Diokno, Bruce J. Tolentino and Anita Linda R. Aquino.

Three seats were vacated by former BSP governor Felipe M. Medalla, Antonio S. Abacan, Jr. and Peter B. Favila whose terms expired in July.

China Bank Capital Corp. Managing Director Juan Paolo E. Colet said Ms. De Leon and Mr. Bernardo are widely respected in the banking industry and will bring in a lot of value to monetary policy.

“Ms. De Leon and Mr. Bernardo are impressive additions to the Monetary Board given their extensive financial sector expertise, market knowledge, and policy experience,” Mr. Colet said in a Viber message.

In July last year, Ms. De Leon was reappointed as the Treasurer of the Philippines for the third time.

Ms. De Leon told reporters in a Viber message late on Saturday that she is not yet “signing off” as the country’s national treasurer and will still lead the coming auctions.   

She also assumed key positions in the Department of Finance (DoF), such as undersecretary for the International Finance Group (IFG) from July 2007 to November 2012, chief of staff from July 2005 to June 2010, as well as director for the IFG from September 1995 to August 1998.

She also served as the alternate executive director at the World Bank Group in Washington, D.C., and held the position of advisor to the executive director of the Asian Development Bank (ADB) from August 1998 to August 2004.

Ms. De Leon obtained her Master of Arts in Development Economics from Williams College in Massachusetts.

Meanwhile, Mr. Bernardo served as an undersecretary of the DoF and alternate executive director of ADB. He was also an advisor of the World Bank and the International Monetary Fund (IMF).

He is a member of the Philippine World Bank Advisory Group and the Panel of Conciliators of the International Centre for Settlement of Investment Disputes.

Mr. Bernardo is also the managing director of Lazaro Bernardo Tiu and Associates and an analyst for the Philippines at GlobalSource Partners.

“The immediate and primary priorities are reducing inflation and maintaining foreign exchange stability,” Mr. Colet said.   

“Eventually, the Monetary Board would have to make a timely call on when to start recalibrating interest rates and cutting bank reserve requirements to ensure that, at the very least, the economy has a soft landing,” he added.

Mr. Remolona earlier said that policy easing is not on the radar this year as inflation remains above the 2-4% target.   

The Monetary Board will next meet on Sept. 21 to discuss policy. — Keisha B. Ta-asan

Foreword: Time to grow up

By Wilfredo G. Reyes, Editor-in-Chief

“We should grow up. First of all, it’s time to realize and accept the fact that heightened uncertainty and instability are here to stay.”

This, the global boss of a consultancy giant said over lunch earlier this year, has been the gist of his message to clients as economies reopen, especially to those who dream of restoring pre-pandemic systems and practices lock, stock, and barrel.

The once-in-a-century pandemic has spawned a host of challenges in the past three years, including mounting debt as countries and companies struggle to weather its impact, prolonged tight credit conditions and deep socioeconomic scars.

Add to this changing consumption patterns and other structural shifts, not to mention problems such as supply chain disruptions and repercussions of the raging Ukraine-Russia war, China’s slowing growth, a potential US and euro zone recession and economic and business risks from climate change.

The picture varies across economies, with the Philippines now expected to outpace most in Asia and the Pacific region this year and next in terms of gross domestic product growth. At the same time, the country is expected to reel from the fastest inflation in the region amid income inequality that is the worst among its peers (and which apparently crimped consumption and weighed considerably on second-quarter growth).

The central bank’s surveys have shown that businesses have understandably remained cautious — despite improvement in overall confidence since much of last year — about prospects in succeeding quarters and the next 12 months. Consumers remained pessimistic in the second quarter and confident — though less than they were in previous surveys — for the next quarter and the succeeding 12 months since the middle of 2022.

BusinessWorld’s economic fora since the pandemic struck at the start of 2020 have been providing insights on trends to watch, among them artificial intelligence (AI), automation and information technology and how they provide opportunities in areas like content generation, improving customer experience, financial inclusion and raising productivity even as companies and workers struggle with upskilling and even reskilling.

Meanwhile, social media has become a primary field of business competition, while increasingly perceptible climate change has made consumers more discerning in their choices, in turn making businesses more mindful of environmental, social and governance (ESG) imperatives, even as the impact of sustainable practices on bottom lines has not yet been that apparent. Of course, there is no turning back from hybrid and other alternative work arrangements despite productivity concerns among many employers.

This anniversary report themed “Risks and rebounds: Reframing business realities” aims to provide an updated glimpse of how sectors have been factoring in the fast-changing environment into their plans. How has recovery unfolded in specific industries so far? What have companies learned and what have they changed to become more competitive? What technologies have they adopted to spur their rebound? What emerging risks and opportunities have they seen? We hope the reader will find answers to these and other important questions in the following pages.

Take note that this report just forms part of a bigger effort to track economic recovery, which has also been the main focus of our annual BusinessWorld Top 1000 Corporations in the Philippines, biannual fora, monthly “Insights” webinars, quarterly banking reports, etc. We encourage the reader to check out these other contents that are rolled out throughout the year to get the bigger picture.

Pandemic, geopolitical risks force agro-food companies to innovate

FREEPIK

By Kyle Aristophere T. Atienza, Reporter

THE coronavirus pandemic exposed the world to unprecedented risks, affecting the agricultural sector and food security and prompting governments to impose protectionist policies.

But the global health crisis, which also showed the weakness of other industries in the face of supply chain disruptions, spurred companies in the agro-food sector to innovate.

“The supply chain disruptions caused by the COVID-19 (coronavirus disease 2019) pandemic created a number of responses by both companies and countries,” Christopher Ilagan, who heads the American Chamber of Commerce of the Philippines (AmCham) Agribusiness Committee, said in an e-mail.

“From a deep reliance on global trade flows, the shifts have come in various forms. There are those who have diversified supplier bases across borders and there are others who have sought to ‘near-shore’ or ‘friend-shore’ their supply chains.”

“The most extreme has been the reshoring or onshoring of supply chains, driven further by growing nationalism, protectionism and geopolitical tensions,” he added.

Cargill Philippines, Inc. was among the companies in the Philippines that adapted to the “changing marketplace conditions and operational and logistical challenges.”

“Our interconnectedness and experience from 75 years in the Philippines allowed us to deal with the challenges that arose as a result of the pandemic — we could tap local sourcing options to reduce dependency on international supply routes and satisfy demand in vulnerable communities,” it said in an e-mail.

During the pandemic, Cargill redirected poultry from restaurants in Asian countries like the Philippines to consumers, selling the equivalent of about 200,000 budget meals locally.

Cargill provides food and agricultural services and products such as grain, oilseed, commercial feeds and sweeteners.

“In response to the shifting demands, it was important to take an agile approach and adjust swiftly,” it said.

Cargill said it has been using digital solutions to efficiently analyze data, improve decision-making and optimize farm operations, “providing our partners a competitive advantage in the market.”

“With our expertise in precision nutrition, we can drive efficiencies and enable livestock farmers to do more with less,” it said. “We provide customized formulations that minimize waste while maximizing nutrient absorption and raw material utilization.”

The company has adopted new methods and technologies to become more competitive, including a cloud-based farm management platform called Agriness, which provides real-time data and insights to improve productivity, enhance animal well-being and increase profitability.

The company has also been using a poultry microbiome assessment tool called Galleon, which uses artificial intelligence (AI) and statistical analysis to help farmers assess the gut microbiome of their flock.

It has also adopted Panorama, a flexible scenario planning system that helps broiler producers make confident decisions about their operations for the best economic results; Neopigg, a young animal nutrition solution that gives piglets a good start to boost their performance throughout their life cycle; and Truvisor, a broiler breeder offering that helps improve laying performance, hatchability and chick quality.

“The global health crisis taught us the value of agility and we continue to maintain a contingency plan to address potential issues promptly,” Cargill said. “We continuously review and refine our business continuity strategies to better respond to future crises effectively.”

The same is true for Axelum Resources Corp., a Philippine manufacturer, exporter and retailer of globally in-demand consumer food essentials, including coconut products.

“The COVID-19 pandemic compelled us to innovate our ways without compromising productivity by embracing digitalization, streamlining our value chain and reinforcing contingency planning, in order to thrive in a renewed business landscape,” it said in an e-mail.

The company has capitalized on unprecedented opportunities to future-proof key areas of the business, “which will serve as our growth anchor in the long term.”

Axelum said it has continuously invested in cutting-edge technology to maximize scale and retain its competitive edge, citing its main production facility in Misamis Oriental in southern Philippines that features state-of-the–art equipment “attuned to world-class manufacturing and export standards.”

‘TECH ADOPTION’
At the peak of community lockdowns, the company managed to fast-track its expansion programs, resulting in increased production capacity of up to 50%.

Mr. Ilagan of AmCham noted that in the food and agriculture space, there has been a growing focus on enhancing domestic food security with the help of emerging technologies, including precision agriculture, robotics and automation in the food manufacturing sector, artificial intelligence in digital applications and biotechnology to maximize yields/productivity for various crops and livestock species.

“This tech adoption trend is driven not only by the pressures of having to feed a growing and more prosperous nation, but also to react against those counter-productivity trends which have reduction impacts on productivity, such as climate change and human-induced air, water, soil and solid waste pollution,” he said.

Aside from the pandemic, geopolitical tensions and the ever-changing climate have also pushed food prices up, worsening food insecurity, according to McKinsey & Company.

It noted that Russia’s invasion of Ukraine, which is among the world’s six breadbasket regions, was “tilting global food security into a state of high risk.”

Recently, Russia withdrew from a deal that allowed Ukraine to export grain through the Black Sea, raising fears over global food supplies.

Cargill said it’s working to mitigate external risks by helping boost the local food system “to avoid disruptions.”

“We firmly believe that by addressing global challenges head on and adopting forward-thinking strategies, we can turn these challenges into opportunities for a sustainable, resilient and thriving future,” it said. “After all, our mission is fueled by our drive to keep innovating and fostering collaboration with our partners and stakeholders.”

The company said it has been rehabilitating 700 hectares of coconut farms damaged by Super Typhoon Odette, helping 1,000 coconut farmers. “This is being done through farmer-led propagation of seed nuts in community-based seedbeds and nurseries, farmer training in sustainable agriculture, provision of alternative livelihoods while waiting for the coconut trees to bear fruit, and establishment of farmer cooperatives for improved access to markets and corporate buyers.”

It has also been helping corn farmers and cooperatives to boost agricultural yields, improve farmer livelihood and contribute to the country’s food security.

“By integrating an inclusive business model and training on environmentally sound agricultural practices into the program, we aim to strengthen our commitment to support the local corn industry through full utilization of corn yields while creating an alternative corn supply for Cargill feed mills in the Philippines.”

The company said it’s also committed to implementing sustainable practices, noting that it plans to reduce global greenhouse gas emissions from its global supply chain by 30% by 2030.

Axelum, meanwhile, said it has instituted an evolving sustainability agenda to address or mitigate various climate and environmental risks.

“Our manufacturing operations make full use of the coconut, resulting in zero waste generated from raw materials,” it said. “We constantly modernize our equipment and infrastructure, while optimizing logistical activities to further reduce our direct carbon footprint.”

The companies hope the government will boost the country’s access to international markets through trade agreements and export incentives.

By doing so, “the government can reduce trade barriers and create more opportunities for Filipino agri-food products in the global marketplace,” Cargill said.

Export incentives would also harness the potential of the Philippine coconut industry on the global stage, Axelum said.

Mr. Ilagan said the government needs to simplify and harmonize regulations across the agro-food sector, strengthen the push toward consolidation of operations in the agriculture sector and broad adoption of new technologies, and popularize sustainable or regenerative agriculture.

“All these are important areas of reform that must be pursued to set the country up to weather these longer-term challenges around food security.”

More support needed for infrastructure’s post-pandemic recovery

FREEPK

By Luisa Maria Jacinta C. Jocson, Reporter

THE government will need to create a more enabling environment for investments to support the infrastructure sector’s post-pandemic recovery, analysts said.

“On the national front, hard-earned gains might still be lost and global opportunities missed. For instance, our failure to build the manufacturing sector, made worse by the government’s inability to lower energy costs and cut the bureaucratic red tape, has made a lot of investors look elsewhere for opportunities,” Megaworld Corp. First Vice-President for Marketing and Sales Noli D. Hernandez said in a Viber message.

Infrastructure development is one of the Marcos administration’s priority areas. The government is targeting to spend 5-6% of gross domestic product (GDP) on infrastructure annually.

This year, the government plans to spend 5.3% of GDP on infrastructure, equivalent to about P1.29 trillion.

From 2010 to 2018, developing countries used only about 70% of infrastructure investment budgets, according to the World Bank.
A recent note by Nomura Global Markets Research said Philippine infrastructure development is seen to accelerate in the medium term.

“We remain optimistic that infrastructure development in these countries will accelerate in the next few years. Despite the recent improvement, there remains substantial scope for more progress, and governments are setting more ambitious targets to narrow this gap, building on earlier successes,” Nomura said.

Colliers Philippines Research Director Joey Roi H. Bondoc said the construction sector has yet to return completely to pre-pandemic levels.

“Construction activities have yet to revert to pre-pandemic levels but we are definitely seeing glimmers of hope. In our view, return to pre-pandemic construction levels will likely hinge on interest rate movements, prices of construction materials,” he said in an e-mail.

Mr. Bondoc said that external headwinds will also continue to have an impact on the recovery of construction activities.

“Colliers also believes that overall recovery in demand will also partly rely on sustained business and consumer confidence across the Philippines. The country’s growth trajectory presents enormous opportunities for developers with office, residential, retail, and leisure footprint,” he added.

SUPPORT NEEDED
Sustained growth in government spending will be crucial for the rebound for the sector.

“The most important underlying reason for the recovery of the infrastructure sector has been the sustained and broadening government spending on public infrastructure in the last few years,” Terry L. Ridon, a public investment analyst and convenor of think tank InfraWatch PH, said in an e-mail.

Infrastructure spending rose by an annual 7.8% to P507.2 billion in the first half. Overall infrastructure disbursements in the first six months were equivalent to 5.3% of GDP.

“Despite the coronavirus pandemic and economic headwinds, the government has continued to spend on new roads, bridges and flood control projects in various parts of the country,” he added.

Under the proposed 2024 National Expenditure Plan, the “Build, Better, More” program has been allocated P1.418 trillion. The bulk will go to physical connectivity infrastructure such as seaports, airports, and mass transport.

The National Economic and Development Authority (NEDA) Board has approved 197 flagship infrastructure projects worth P8.71 trillion.

“The government’s massive infrastructure program should benefit the Philippine property market and developers should seize opportunities by strategically launching more office projects, residential enclaves, and hotels in major growth areas,” Mr. Bondoc said.

However, the government’s massive infrastructure commitments are not enough to support the rest of the construction sector.

There is still a need to expedite permitting processes, cut red tape, and create a more enabling environment for investments.

“The challenge of the government is not about allocating the budget, but I think it’s implementation of projects. Some of the projects we are doing today were approved even during Marcos Sr.’s time, and we’re only doing it now,” Phinma Corp. Executive Vice-President Eduardo A. Sahagun said in a Zoom call interview.

“If it takes the same amount of time to do it, we will lag behind. I hope that’s where the bottlenecks must be addressed, how to speed up implementation of projects,” he added.

MORE PPP PROJECTS
The government should pursue more public-private partnerships (PPPs) and joint ventures (JVs) to accelerate the implementation of projects.

“The openness towards public-private partnerships has been an important reform in the infrastructure sector. It is bearing fruit today with the decision to implement a P170-billion solicited bidding for the rehabilitation of the Ninoy Aquino International Airport (NAIA),” Mr. Ridon said.

The government recently invited local and foreign investors to bid for the PPP project to upgrade and operate the NAIA. This will be under a rehabilitate-operate-expand-transfer arrangement, as provided for under the Build-Operate-Transfer Law.

“Local developers should explore firming up JVs with other homegrown players or even foreign property firms. In our view foreign players benefit from their partnership with local players given the latter’s experience in tapping and catering to the preferences of the domestic market,” Mr. Bondoc said.

“What’s notable is that these JVs are likely to result in a more competitive Philippine property landscape, eventually benefiting Filipino investors and end-users,” he added.

The government is hoping to attract more foreign investments after recent economic reforms allowed full foreign ownership in telecommunications, airlines, railways and renewable energy projects.

POST-PANDEMIC STRATEGIES
Meanwhile, companies involved in infrastructure are looking to revamp their internal processes to integrate post-pandemic strategies.

“One of the lessons we’ve learned coming out of the recent downturn, indeed coming out of all the previous downturns, is the primacy of a resilient, innovative, customer-centric and forward-thinking company culture, which fosters not just the aggressive seeking of opportunities but the creation of those opportunities where they seem nonexistent,” Megaworld’s Mr. Hernandez said.

Phinma’s Mr. Sahagun said firms should decentralize their decisions.

“We have to develop internal capabilities. As a company, we have to be agile in adapting to change. The first thing we did was to delegate authorities in different areas so they could make decisions on their own. If you’re just centralized in (one) office, you have no people on the ground, it will be difficult for you to continue doing business,” he added.

The shift to digitalization is also key in the post-pandemic recovery.

“Like most companies, we believe that the only way forward is to leverage our strengths with more human innovation and technological adoption and advances, either by leaps or small increments,” Mr. Hernandez said.

“The advent of artificial intelligence (AI) will definitely and definitively revolutionize and transform not just the way we do things, but ultimately determine exactly what things we are able to do and to what degree of sophistication. In the end however, AI or any other systems or technologies will only always be a tool. The key will always be the company’s culture,” he added.

CLIMATE RESILIENCE
The impact of climate change should also be considered in infrastructure planning, according to Institute for Climate and Sustainable Cities Director for Urban Development Maria Golda P. Hilario.

“The Philippine infrastructure industry must proactively address the risks and projected impact of climate change in its entire supply and value chain. It is important to not only acknowledge the threats posed by extreme weather events — such as typhoons — but also to factor in the creeping impacts of slow onset events — such as sea level rise and increasing temperature,” she said in an e-mail.

The Philippines is among the most disaster-prone countries in the world, experiencing typhoons, flash floods, earthquakes and volcanic eruptions. The Philippines ranked first globally in terms of disaster risk, based on the World Risk Index 2022.

A study by the Asian Development Bank (ADB) showed that developing Asia will need to invest $26 trillion from 2016 to 2030, or $1.7 trillion annually in infrastructure to maintain its growth momentum, eradicate poverty, and adapt to climate change.

“Infrastructure designs especially in urban areas must also be responsive to the risks and projected creeping impacts of slow onset events. Infrastructure development must already look at innovative and sustainable solutions such as green and energy efficient buildings and build around nature-based solutions, such as trees as temperature regulators to trap urban heat, and sinks to arrest flooding,” Ms. Hilario added.

The public, particularly the most at-risk and vulnerable to climate change, should also be included in the process of designing resilient infrastructure.

“The industry must also welcome the voice and participation of the public, especially the most vulnerable and most affected sector in the design, as well as be more responsive in ensuring that infrastructure projects contribute to the broader goal of connecting more people, rather than creating barriers,” she said.

“Sustainability can only be fostered through partnerships not just between the industry, private sector, and the government, but with the buy-in of the Filipino public, who are the main users of infrastructure projects in the long-run,” she added.

Transit-oriented township developments

OJ SERRANO-UNSPLASH

By David Leechiu

WHEN I started in real estate about 28 years ago, the battle cry then was “Location, location, location.”

Metro Manila was the hub of commercial activity, and the business districts that generated a significant commercial interest were the Makati and Ortigas central business districts (CBDs). At that time the primary locators were what we now consider as traditional tenants.

Workers gravitated to Metro Manila where they had convenient access to higher-paying jobs. Generally, the focus in commercial real estate development was to acquire commercial lots in locations with road access, the nearer to a corner the better for the project. It was more of a passive approach, where it was considered advantageous for office or residential projects to be located near retail areas to add to marketability.

However, in the mid-1990s, more real estate developers started to adopt an active masterplanning approach for projects with larger land areas in greenfield locations. They conceptualized integrated townships that were intended to create communities whose stakeholders were attracted to the live, work, play, pray concept where all their needs are within a short walk away and all within the district. More importantly, these townships have carefully planned pedestrian and vehicular infrastructure strategically located near transport hubs or infrastructure developments.

This wasn’t a new idea, though; it just wasn’t a prevalent approach. Makati CBD and Ortigas CBD were already established large-scale townships at the time. But even then, it was evident that transit-oriented township development was the future direction of real estate.

I was fortunate to see the birth of Bonifacio Global City (BGC), from when it was still being conceptualized to the execution of the masterplan. The designers of BGC envisioned carefully arranged development zoning for BGC, anticipating the types of land use complementing each other.

Even then, they already envisioned transport and people mover systems like a monorail and a bus system transporting workers, employees, residents, and visitors both within the district and into transport stations outside. Connectivity to roads and rails, with a multimodal station to transfer from the different transport types was already contemplated then.

As part of a pedestrian-first approach to infrastructure, underground utilities, wide sidewalks and covered arcade walks or cantilevered building covers were included in the design guidelines of the future buildings. While not all plans envisioned for BGC materialized, I’m happy that BGC has now claimed the spot as the premier business district of the country and a township in its own right.

I am a believer in township projects. If we do a comparative study of land and capital values of properties within townships versus those in the fringes or outside of these townships, the premium buyers and developers attach to townships becomes quickly apparent. The integrated development as well as the connectivity townships to other areas creates an ideal working ecosystem, where locators can live, socialize, create experiences, study, worship, shop, and work.

In Metro Manila alone, there are approximately 45 townships scattered in the 17 cities that comprise the National Capital Region ranging in size from one hectare to 800 hectares. In the provinces, it is an even bigger trend with around 180 townships.

To maximize property values, developers built vertically, with smaller residential units for sale and larger commercial spaces for lease. I remember when condominium units started shrinking in size. Some units were almost only big enough for a bed. These developments did provide retail floors where residents can dine, unwind, and entertain. Amenity areas did increase in size as shared living spaces.

BPO BOOM
Rising land costs and limited availability of large plots of land also convinced developers to build township projects outside Metro Manila. These developments became possible because of the growth of business process outsourcing (BPO) companies.

The need for Grade B office spaces for these typically call center or voice company tenants, and the corresponding residential demand created made it possible for such townships and even mini cities to grow.

As these townships started to be developed, this created an opportunity for the growing number of BPO companies to expand operations outside the National Capital Region.

Provincial locations offered cost savings for BPO companies from lower salary levels resulted in reduced operational costs. Some Manila-based employees found it attractive to return to their hometowns due to the lower cost of living. Provincial sites also enabled the BPOs to widen sources of talent or qualified employees.

When BPO firms came to the Philippines, their site selection was anchored on strategically located properties that had access to a large talent pool, sufficient support facilities for their operations and their employees. In the past, these office spaces were normally only found in Metro Manila, and only in the core CBDs.

With the newer townships, support facilities for operations came in the form of BPO-ready developments, with redundant connectivity and standard fit-outs. Support for employees came in the form of retail establishments for food, drink, and recreation, as well as nearby residential developments for employees who want to minimize transportation costs, reduce travel delay risks and ensure security (as most BPOs operate 24/7).

And thus, township developments became highly attractive options for these locators since they checked all the boxes, and then some. Traditional locators also found the characteristics of townships convenient. After all, businesses would want to have operations where everything is within walking distance; it would motivate their employees to stay with them for the long haul.

IMPACT OF PANDEMIC
When the coronavirus disease 2019 (COVID-19) pandemic hit and the country underwent the world’s longest lockdown period, people were limited to the claustrophobic confines of their homes for extended periods.

This meant taking school classes, doing office work, shopping — all online. This was extra challenging given that Filipinos commonly live with extended families under one roof. For those who lived in condominiums, units were usually space-efficient (read: small), so occupants felt restricted in such a small space with no open area. Residents felt the need for more space, more breathing room, more areas to recharge within the home.

When the lockdown was lifted, we saw the trend of potential home buyers moving out of the cities towards low-density developments within townships. The preferred choice was low-density residential subdivisions and homes outside of Metro Manila. Growth of townships offering these residential types accelerated. More pronounced were projects near transport hubs or major highways that let employees get to their offices with ease.

FUTURE OF TOWNSHIPS
What I foresee for townships in the future are the increased importance and prevalence of more transit-oriented developments. These townships will have the added advantage of high accessibility linking to an urban network of roads and rails to nodes of activity or other townships and major city centers like CBDs.

Transit-oriented townships sell the convenience, comfort, and lifestyle in a zone that is accessible to other cities or districts through major highways. These provide high mobility to future residents allowing them to traverse the connected network. These will also have the added benefit of decentralization, helping alleviate the heavy traffic and high daytime population the central business districts experience due to the daily commute of employees.

Today, a township project is a destination in and of itself where utilities are carefully laid out, locators can have access to jobs, homes, entertainment and shopping options, schools, places of worship, and guest accommodations, possibly closer to their hometown with lower cost of living.

Add to that the connection to the urban network, transit-oriented townships are strategically positioned to spread out commercial activity to multiple nodes and decongest historically highly populated areas. For instance, in 2000, 9.8 million or 13% of the population was in Metro Manila.

In Cavite-Laguna-Batangas (CALABA) — among the first areas that benefited from the spillover demand from Metro Manila — there were about five township developments 23 years ago, and their population was at 5.3 million.  This year, there are approximately 35 township developments available in CALABA and the projected population is 11.75 million, 10.29% of the total population.

Meanwhile, the population in Metro Manila is projected at 14.2 million or 12.4% of total population in 2023. Transit-oriented township development seems to be effective in decentralizing development by providing opportunities outside Metro Manila.

Transit-oriented township development is a forward-looking strategy. It provides synergy through integrated living. It also spreads out economic growth by creating connected nodes of commercial activity.

The Philippines has experienced development at a rapid pace over the last 25 years. Today, the country is likely one of the fastest-growing economies in Asia. And while the remittances of the overseas Filipino workers (OFWs) have been consistently growing and is now at $32 billion, the income from the BPO sector has already surpassed the OFW remittances and is expected to hit $35.9 billion this year.

The value of real estate is not just in the physical development, but also in the relationships, experience, lifestyle, and connectivity that locators get to access in the community. We are lucky to have witnessed the rapid changes that brought development focus from just brick-and-mortar occupancy to include the overall experience and connections over such a short time.

Who knows, the next 10 years may bring even more changes that further expand the dimensions of real estate development. It may involve net zero impact or positive impact on a large-scale development strategy that looks to give a better world, not just in terms of technology but in working with nature so our resources are renewed and preserved for future generations.

 

David Leechiu is the president and chief executive officer of Leechiu Property Consultants, Inc. (LPC). LPC is a premier real estate advisory firm that commits to deliver strategic real estate solutions to its clients and partners through its expertise in tenant and landlord representation, investment sales, general brokerage, research and consultancy, and property valuation.

The key to office sustainability

By Maricris Sarino-Joson

THE pandemic has been disruptive to the Philippine economy. Many businesses closed, the economy suffered, and a lot of Filipinos lost their jobs. These factors adversely affected the office market starting in 2020. The vacancies increased across Metro Manila and as a result, rents corrected.

The years 2020 and 2021 were indeed unsettling for the office market. The good news is that we are starting to see some positive trends, with the number of vacated spaces gradually declining and rents in major business hubs starting to recover as we have been recording sustained transactions across Metro Manila.

But what the coronavirus disease 2019 (COVID-19) has ultimately taught us is to be more mindful of our health, whether in public spaces, at home or at work. The health crisis highlighted the need to be in a safe and healthy space, that we shouldn’t let our guard down when it comes to health, and that being in a clean and constantly sanitized environment is a must in a post-COVID world.

For office spaces, there is definitely no compromise. Companies must ensure that employees continue to enjoy the perks of a collaborative workspace, while maintaining their overall health.

This only strengthens the argument for sustainable and healthy office spaces, especially that anti-COVID protocols have been lifted and we are all trying to thrive in a new, hopefully better, normal.

Colliers has seen major occupants, including multinational corporations taking up space in these high-quality, sustainable and healthy office towers. Major information technology and business process management companies are also looking for these office spaces as they encourage employees to gradually return to the traditional office setup; and to heed global management’s directive of occupying sustainable office spaces.

With close contact amongst employees no longer an issue given the availability of healthy workstations and meeting rooms, Colliers believes that taking up spaces in these buildings contributes to fostering a more collaborative work environment.

ENTICING COMPANIES TO LOCATE IN SUSTAINABLE BUILDINGS
Colliers sees an estimated 57% of new office supply in Metro Manila from 2022 to 2024 likely secured Leadership in Energy Environmental Design (LEED), WELL or Building for Ecologically Responsive Design Excellence (BERDE) certifications.

In our view, benefits such as 35% lower carbon emissions, 40% lower water use, 50% lower energy use should encourage more companies to locate in a green or sustainable building. Practicing green architecture can translate into energy savings as well as lower construction costs. Colliers believes that these savings are likely to entice more firms to locate in high-quality and sustainable office towers across Metro Manila.

ADOPTING THE SUSTAINABLE ROUTE TO OFFICE DEVELOPMENT
In 2009, Quezon City implemented a Green Building Ordinance which required the design, construction and retrofitting of buildings, other structures and movable properties to meet minimum standards of green infrastructure that would be eligible for incentives.

Colliers is optimistic that other local government units (LGUs) will follow suit, as these would provide landlords with enough incentives to develop more green buildings.

In our view, there should be a strong public-private partnership in promoting a more aggressive development and utilization of sustainable office spaces across the Philippines.

SUSTAINING DEMAND
Occupiers are now more discerning with design considerations. Sustainable features such as filtered air circulation, lowered density ratios, and high glass ratios for natural lighting are among occupiers’ key considerations when choosing a new location.

Other long-term benefits of having sustainable workspaces include a 15% reduction in operational costs due to energy savings (which will likely outweigh the 15% increase in capital expenditure).

DIFFERENTIATING PROJECTS IN A COMPETITIVE OFFICE MARKET
Colliers believes that product differentiation plays a crucial role in ensuring that buildings are appropriate to the needs of the tenants as more options are available in the market and as more landlords pursue sustainable developments.

Developers should be aggressive in highlighting their building certifications and should actively chase occupants that are on the lookout for these sustainable office towers. Aside from offering sustainable office spaces, landlords may consider bundling other concession such as fit-out allowance to entice new and long-term tenants.

NEW SUSTAINABLE OFFICE OPTIONS ACROSS METRO MANILA
Among the sustainable buildings completed across Metro Manila from 2022 to the first half of 2023 include Studio 7, Makati Commerce Tower, and NEX 54.

From the second half of 2023 to 2026, we expect the completion of 1.1 million square meters (11.8 million square feet) of new and sustainable office space, providing enormous options to potential tenants. The additional supply will come from M3 Corporate Center, Hudspace (GH Tower), Pioneer House BGC, Camaro Square, and Columna.

Outside traditional office buildings, developers should ramp up construction of more sustainable office towers to capture demand from large occupiers that put a premium on sustainability.

At present, most of these developments are concentrated in Metro Manila but developers outside the capital region have also started to take the sustainable route to office development.

BEING IN A SUSTAINABLE OFFICE SPACE IS A ‘MUST’
Colliers Philippines believes that these healthy, sustainable office towers play an important role in reigniting interest in the Metro Manila office market post-pandemic. Tenants now see the need to be in these office spaces while developers are actively capturing demand in the market.

We definitely see the urgency to be in these office towers. Being in a sustainable office space used to be a “nice-to-have,” now it is a “must-have.”

For now, we can conclude that when it comes to office leasing and development, sustainability is everyone’s responsibility.

 

Maricris Sarino-Joson is the director for office services-landlord representation at Colliers Philippines.

Digitalization to boost Philippine banking growth

THE continued adoption of digitalization and open finance in the Philippine banking industry is expected to transform the delivery of financial services, enhance lenders’ revenue-generation capabilities and boost economic growth.

Digitalization in the sector was accelerated when banks were forced to find new ways of delivering financial services to the public amid the mobility restrictions imposed at the height of the coronavirus pandemic, Bangko Sentral ng Pilipinas (BSP) Deputy Governor Chuchi G. Fonacier said.

“The increased digital transformation of BSP Supervised Financial Institutions (BSFIs) and the financial consumers’ growing preference for digital payments and financial services brought about tremendous gains in terms of BSP’s advocacy on financial inclusion and digital payments transformation roadmap,” she said in a Viber message.   

One of the central bank’s priorities is to ensure the delivery of payment solutions aligned with consumers’ needs, she said, and digitalization has enabled increased efficiency, stability and confidence in online payments.   

“As technological innovations become mainstream in financial services, financial consumers can avail of accessible, affordable and convenient digital financial services,” Ms. Fonacier said. “To further cement this positive development, the BSP implemented regulatory and supervisory frameworks covering digital banking, open finance and regulatory sandbox, among others.”

The BSP wants 50% of retail payments done digitally and to onboard 70% of adult Filipinos into the formal financial system by the end of this year.   

Latest data from the central bank showed the share of digital payments in the total volume of retail transactions in the country rose to 42.1% in 2022 from 30.3% in 2021. 

Merchant payments, peer-to-peer remittances and business transactions of salaries and wages were the key contributors to the increase in digital payments.

Meanwhile, about 22 million Filipinos gained access to formal financial accounts between 2019 and 2021, bringing the country’s banked population to about 56% of adults in 2021, up from just 29% in 2019.   

The increase was driven by faster growth in digital payments, the central bank earlier said, as 36% of all Filipinos had e-money accounts in 2021, up from the 8% share in 2019.

However, the Philippine central bank is also aware of the risks associated with digitalization, Ms. Fonacier said, including cyberattacks.

“Thus, the BSP employed various regulatory and supervisory responses to manage such risks,” she said, adding that they issued BSP Circular No. 1140 to mandate institutions to adopt fraud management systems to address increased cybercrime incidents.

The circular issued in March 2022 amended risk management regulations to help strengthen cybersecurity and minimize losses from online fraud and illicit activities.

The BSP has also issued several memoranda on application programming interface (API) security, security of retail electronic payments and financial services, and e-mail security to address emerging threats that affect BSFIs, Ms. Fonacier said.   

Amid the rapid digitalization of the sector, banks and financial institutions are tweaking their business and operational models to keep up with “new normal,” she said.

“BSFIs are increasingly migrating to the cloud to address capacity demands and scalability. We’ve also noted growing interest in the areas of artificial intelligence (AI), including generative AI such as ChatGPT, digital marketplace and open finance, among others,” she said.   

The BSP launched the Open Finance PH Pilot in partnership with the World Bank and the International Finance Corp. The initiative aims to build financial profiles and credit histories for unbanked Filipinos.

The pilot is a voluntary pledge of financial institutions to co-develop an interconnected ecosystem that would allow consumers to take more control over their financial data and to use various financial products and services from different providers.

“Moving forward, we still see a lot of growth opportunities to deepen digital innovation and transformation in financial services delivery, to capture or retain customer base and maintain competitiveness while enhancing revenue-generation capabilities,” Ms. Fonacier said.

“Nonetheless, the BSP and the industry players must continue to support the digital expansion by making sure that technologies and systems remain safe, robust, accessible and resilient against cyber and IT related risks,” she added.   

MANAGING RISKS
Using Threat Intelligence technology will help financial institutions strengthen cybersecurity, Siang Tiong Yeo, general manager for Southeast Asia at Kaspersky, said in an e-mail.

He added this technology can help allow internal cybersecurity departments to focus on objectives with higher priorities.   

“Also, having a Managed Detection and Response solution that allows a cybersecurity team to employ the help of external experts to detect and stop complex attacks on company infrastructure at an early stage would be a great defensive measure,” he said.

Mr. Yeo added that financial data sharing and open banking initiatives are not new concepts, with Singapore being among the early adopters in Southeast Asia.   

“In a study in 2022, 85% of professionals in Singapore agree that open finance is giving consumers access to a greater range of financial services,” he said.

“Additionally, 76% agreed that open finance has the potential to bring about fairer and more equal financial services, while 90% agreed that open finance is already having a positive impact on the industry and making it more collaborative.”

However, data and third-party security should be fully covered in any data-sharing business model, especially in the financial industry.   

“As there are potential opportunities for growth in the industry for both players and consumers with the adoption of open banking, our experts at Kaspersky are predicting that this may lead to more opportunities for cyberattacks,” Mr. Yeo said.

He said open banking is vulnerable to risks such as financial fraud and identity theft.

“We also predict that the continued adoption of open banking systems will result in API abuses shifting from an infrequent to the most frequent attack vector, resulting in data breaches for enterprise web applications,” he said.   

Thus, Kaspersky said banks should adopt a unified cybersecurity approach with process-based security implementation, employee and user/consumer awareness and education, and technologies created specifically for the industry.

DIGITALIZATION TO BOOST GDP
The further adoption of digital platforms can boost the Philippines’ gross domestic product (GDP) if done in a manner that provides equitable access to the internet access and digital services, Swarup Gupta, industry manager at the Economist Intelligence Unit, said in an e-mail.

“Digital transformation of enterprises and governance processes has the potential to substantially boost GDP, and this is why the Marcos administration has rolled out several initiatives in this area,” Mr. Gupta said.

“A major positive is the fact that, according to recent statistics, the Philippines has some of the best internet speeds in the world, which is a crucial factor when it comes to aiding the process of digital transformation,” he said.   

However, digitalization also makes data vulnerable to theft and other illicit activities if not monitored effectively.   

“Late last year, the BSP launched a regulatory and supervisory solution in order to lighten the burden of regulatory compliance while automating the central bank’s supervisory role on cybersecurity,” Mr. Gupta said.   

“This solution catered to 150 supervised financial enterprises as of end 2022 and will soon be expanded to 600,” he said.   

Despite having a young population and a relatively high internet penetration rate, the Philippines faces multiple challenges to digitalization, Mr. Gupta said.   

“Philippine banks have to launch and persevere with services which can cater to a population which remains relatively underbanked apart from being less fortunate economically,” he said.   

Based on the central bank data, 34.3 million adults remained unbanked in the country. Farmers and agriculture workers were the least banked among all types of workers, with 73% having no accounts, the highest financial exclusion level seen in 2021.

Other segments that had a high percentage of unbanked adults were workers for private households (48%) and self-employed individuals (45%). Non-working adults without accounts stood at 52%, equivalent to 15.6 million adults. 

Still, the outlook for digitalization and open banking in the Philippines remains bright, Mr. Gupta said.   

“The opportunities are numerous in terms of a spurt in financial innovation, leading to higher economic growth, and the evolution of personalized products and services to cater to specific need sets,” he said.

“Risks include an increasing prevalence of cybercrime and the consequent need for regulators to strike a balance between helping to foster innovation and protecting customers,” he added. — Keisha B. Ta-asan

Five principles for generative AI in financial services

FREEPIK

By Mohan Jayaraman, Philipp Rindler, Velu Sinha
and Maria Teresa Tejada

THANKS to recent technological advances in generative artificial intelligence (AI) foundation models and record-breaking rates of consumer adoption, it’s no longer a question whether your company will use this technology. It’s a question of when and how.

Trained on enormous volumes of data and adapted to many applications, foundation models are more sophisticated, complex and capable than prior AI tools, especially at handling unstructured data. Increasingly offered as a service, they are also much easier and economical to adopt. But concerns about unforeseen consequences and potential misuse of the technology make it urgent for business leaders to understand the privacy, fairness, ethical and social implications of generative AI, and to balance those risks against its promising commercial potential.

Managing and mitigating the new risks that come with technological advance is familiar terrain for financial service institutions. Generative AI will amplify some well-known concerns but will also present new ones. The risk faced by any individual company will depend on two things: first, where and how it applies generative AI, and second, the maturity of its AI governance. Whatever their level of risk, any company using generative AI must identify relevant and emerging risks; understand how their applications map to existing and new regulations; and enhance internal functions, such as machine learning engineering, technology and legal, in anticipation of new risks.

Generative AI has the potential to significantly improve the productivity and quality of many types of knowledge work, increase revenue and reduce costs. Consequently, financial service organizations are likely to use it in a variety of ways. These may include augmenting the productivity of their workforces, personalizing content for consumers and, eventually, improving consumer self-service. Traditional AI has already been used extensively in financial services, typically with structured data for prediction and segmentation. Today’s foundation models could be used for converting unstructured data like text, images and audio, as well as data sets such as communications, legal documents and written financial reports into structured data, which could then be used for strengthening these existing AI risk models.

The breadth and scale of generative AI’s likely uses combined with its evolving social and ethical risks make creating and managing a comprehensive governance program complex (see Figure 1).

REGULATORY RISKS
Regulators are clearly still catching up to the rapid evolution of generative AI and foundation models. In the coming months, executives will have to watch out for upcoming regulations and proactively manage them. These will come from existing regulatory bodies that are forming their perspectives, as well as from new regulatory entities that may be created specifically for this technology, such as those envisioned in the European Union’s AI Act.

Generative AI also exposes organizations to increased legal risk from inadvertent or unintentional exposure of customer data by employees experimenting on public or shared systems, uncertainties in the provenance of data used in training foundation models, and potential copyright risks on content generated using these technologies.

Additionally, the economic risks from regulatory noncompliance must also be considered — the draft European regulations are suggesting stiff financial penalties, similar to fines for noncompliance with data privacy regulations.

OPERATIONAL RISKS
Given the rapid pace of advances in generative AI, many features and capabilities are being launched to support experimentation. Until these solutions are hardened to support scaling, control privacy, monitor performance, manage security anomalies, follow data sovereignty, access regulations and meet enterprise service levels, their commercial use must be very carefully considered.

Excessive complexity can make these systems brittle and more vulnerable to new vectors of cybersecurity attack, like training data poisoning and prompt injection attacks. It is likely, too, that the technology’s ease of use may enable generation of malicious e-mails, phishing attacks and “deepfakes” of voices and images, among other issues. Vendor risk relates both to locking into a “walled garden,” especially as the vendor ecosystem grows, and to the possibility that some vendors will not survive in this increasingly busy space. Open-source models may have their own complexity of maintenance and upgrades.

MODEL RISKS
The financial service industry has well-developed policies of fairness, accuracy, explainability and transparency built in compliance with regulatory guidelines. Generative AI intensifies some existing risks associated with AI while requiring a different approach to others. Given the large amount of data that goes into creating foundation models, for example, it is likely that bias will creep into some aspects of the data. And with foundation models mostly available as a service, new and derivative applications will inherit their risk of bias. Earlier machine learning models produced structured output for specific tasks, while generative AI creates novel results whose fidelity and accuracy can be difficult to assess. One particular concern: It can “hallucinate” output that was not present in its training data. That’s a desirable result when looking for innovative content, but unacceptable if presented without verification or qualification.

ECONOMIC RISKS
As with any new technology, unless planned correctly, generative AI initiatives run the risk of becoming expensive experiments that don’t deliver shareholder value. There is a risk of underestimating the extent to which an organization and its people will need to transform in order to realize the benefits of generative AI. Given the technology’s evolving nature, companies risk investing in the wrong technology or failing to hit the right balance between what they choose to build in-house and what they buy from outside vendors. Ultimately, every executive worries they might lose out to a competitor that deploys the technology in a way that is so appealing to customers it renders their business model obsolete.

REPUTATION RISKS
The tectonic shift generative AI is precipitating brings fear of automation and the potential impact on employment, employees and society at large. Stakeholders including customers, employees and investors have all demonstrated, as they have with ESG (environmental, social and governance), that they place a high level of emphasis on social responsibility, and this technology will be no exception.

5 DESIGN PRINCIPLES
Building the organizational capability to responsibly design and deploy generative AI will require an investment of significant resources. By focusing that investment on five principles, companies can begin to mitigate risk and achieve their responsible AI goals while delivering on their strategic ambitions (see Figure 2).

1. Be human-centric — design for transparency and explainability. Generative AI systems must be built with audit trails and monitoring that fit their end use. This will help ensure that the systems are accessible and fair, are not unfairly biased and do not discriminate. All stakeholders should be adequately informed when they interact with a machine and should be able to reach a human to escalate any issues they have with a decision made by the system.

For AI to be trustworthy, it must be designed for human agency and oversight. It is critical that financial service institutions ensure that a human is in the generative AI loop, whether to review feedback or address an escalated problem. End-users or other subjects should always know when a decision, content, advice or outcome is the result of an algorithm.

2. Know where you stand —ensure that data privacy and infrastructure are robust. With a growing choice of foundation models and providers, organizations will need to select the right service and vendor. Some companies will choose a fully cloud-hosted software-as-a-service approach, while others will opt for models with privately managed infrastructure. As with other cloud technologies, companies will need to balance the simplicity of single sourcing against the risk of becoming locked into one vendor, and be aware of their vendor’s data security, privacy and data residency standards.

Whichever choice is made, companies can build their technical infrastructure to be foundation-model agnostic so that they have the flexibility to change with the evolution of the ecosystem. Financial service firms can specifically mitigate customer and organizational data privacy concerns as well as security and performance risks by opting for the right technology architecture and focusing on building capability in prompt engineering, embeddings and outputs.

3. Earn trust — prepare for regulation. Regulators are playing catch-up on generative AI, but organizations can prepare by proactively monitoring for, evaluating and addressing risks and taking a forward-looking approach to governance, risk management and compliance reporting.

4. Employ agility — ensure oversight and disclosure, before and after deployment. Given the fast-evolving nature of this technology and its scale, companies will have to keep monitoring their applications for new and developing risks after deployment and build a human override. They must also have explicit criteria for testing and evaluating the model. Tools that provide information about the AI, such as model cards, will need to evolve to ensure that foundation models can be quantitatively evaluated and tested at industrial scale before deployment.

5. Act with intention — consider organizational maturity and AI governance when selecting applications. When companies first develop generative AI, it makes sense to focus on uses with low risk. Later, as their responsible AI capabilities mature, companies can work up to those with higher risk. It may be ideal for organizations to start with internal applications, then move on to applications with a limited set of external users. Once those applications have built detailed feedback loops, they can expand to a wider audience.

Generative AI is no longer futuristic but an imminent reality, one offering financial service leaders both unparalleled opportunities and new business and societal risks. Financial service firms can responsibly embrace this transformative technology by building robust governance frameworks and upskilling and reskilling employees to adapt to the AI-driven workplace.

This starts with a conscious decision to prioritize responsible AI practices that are designed with their broader impact in mind and aligned with the organization’s core values and long-term strategic objectives. By pioneering an appropriate model for deploying generative AI, financial service organizations have the opportunity to not only gain competitive advantage in an increasingly digital world, but also set an example of responsibility and foresight.

 

Mohan Jayaraman is Bain & Company’s expert partner based in Singapore; Philipp Rindler is an expert senior manager based in Zurich; Velu Sinha is an expert partner based in Amsterdam; and Maria Teresa Tejada is an expert partner based in Atlanta.

Gov’t digitalization push to sustain demand for fintech services

FREEPIK

DEMAND for financial technology (fintech) services is expected to be sustained following the increase seen during the coronavirus pandemic, driven by the government’s digitalization initiatives.

“With the Philippine government prioritizing the digitalization of financial transactions and showing strong support for the fintech industry, we are highly optimistic that Filipinos will not only continue to embrace cashless payment methods but also emerge as one of the fastest adopters of financial technology in the region,” Robin Wong, president and chief executive officer of fintech firm Mocasa, said in an e-mail.

The industry’s sustained growth will also be driven by digital payments, Rizal Commercial Banking Corp. (RCBC) Executive Vice-President and Chief Innovation and Inclusion Officer and Fintech Alliance PH Chairman Angelito “Lito” M. Villanueva said.

“There will be no way by which Filipinos will be going back to the usual cash or manual means of payment transactions,” he said.

A 2020 study by the Cambridge Centre for Alternative Finance at the University of Cambridge Judge Business School, the World Bank Group and the World Economic Forum showed the global fintech industry saw an increase in demand during the coronavirus pandemic, making it an outlier as most sectors were hit by the health emergency.

“In 2020, firms saw an average rise of 13% compared to 11% growth in previous years. The expansion of transactions was noticeably higher in countries with strict COVID-19 lockdown measures, where growth was 50% higher compared with firms who were operating in countries with looser lockdown measures,” according to the study.

Fintechs related to digital asset exchanges, digital payments, digital savings and wealthtech saw significant growth.

In the Philippines, digital lenders and e-wallets are leading the fintech industry’s expansion, said Enrico P. Villanueva, senior lecturer of economics at the University of the Philippines Los Baños (UPLB).

As of June, 40% of retail transactions in 2022 were done digitally, higher than 30.3% seen the prior year, according to central bank data.

Moving forward, the fintech industry will need to develop a sustainable credit scoring system, especially when rates begin to ease, UPLB’s Mr. Villanueva said.

“There will always be room for platforms that allow cheaper and more convenient ways to remitting money or doing fund transfer. The fintech companies that can do better will likely enjoy fast growth,” he added.

Fintechs have recalibrated their long-term goals amid the increased demand and fast growth seen by the industry, RCBC’s Mr. Villanueva said.

“Digital now becomes at the forefront of any strategic corporate plan — in terms of having to scale your operations, scale your business and definitely how to ensure that you can make yourself relevant,” he said.

Due to the pandemic, fintech firms had to tap new technologies to cope with demand, such as artificial intelligence (AI), he added.

However, he said AI is a double-edged sword as it could take over jobs done by humans, which means companies should help upskill and educate their employees.

“Going digital is not just about technology. It’s also about culture… Technology is just a portion of the whole proposition. Because for any digital transformation to survive, to be successful or even thrive, you need to have a change in culture or a change in mindset in the whole organization,” RCBC’s Mr. Villanueva said.

However, fintech adoption could be hampered by the high costs of smartphones and internet connections, said Calixto V. Chikiamco, Foundation for Economic Freedom president.

“The cost of smartphones and of data connectivity will have to fall further before more C and D segments of the population can make use of fintech. Accessibility is also an issue as many parts of the country, particularly in the countryside, have spotty signals,” he said. — A.M.C. Sy

Public policy and private sector participation 

FREEPIK

By Diwa C. Guinigundo

FOURTEEN years ago, Robert B. Reich, professor of public policy at the University of California at Berkeley and former Cabinet member in several Democrat administrations in the US, published an extremely interesting paper titled “Government in Your Business” in the Harvard Business Review. He made the point, and it made perfect sense even before then and now, that “managers in the private sector, accustomed to ducking behind corporate- and government-relations professionals, will need to develop a new mindset and skill set that will allow them to partner with government rather than fend it off.”

It is public trust that would define the dynamics between government and the private sector, that in the last century, it has swung from government to business, and then business to government. Reich cited the experience in the US at the end of World War I and the beginning of the Great Depression. Business was failing, and the capacity of the private sector to initiate economic recovery was clearly limited. Since public money was critical to jumpstart the economy from the time Franklin D. Roosevelt was elected president in 1932 until the late 1970s, public trust in government was the highest.

But the regulatory framework started to get complicated and ubiquitous so that it evolved into sands in the wheels of economic progress. Even the public was repelled at the size of government and its extent of intervention in business. Too much of it started to pull in growth and excessive public spending abetted high price inflation. To finance higher public spending, taxes were raised, which undermined business innovation.

President Ronald Reagan had to absorb the pendulum of public trust against government. Business and finance regained public trust after the government committed some excesses in public policy against industry. At the time of Reich’s publication, the transition reversed in favor of government again. Public policy began to shape business and investment again in the US, and might even have been in a bigger way in Europe and Japan. After all, Americans were usually litigious, more suspicious in fact of any form of meddling by public servants.     

This was an ultimate expectation because no less than government action and public money were crucial in resolving the global financial crisis starting in 2008. In the US most especially, without the decisive action by financial authorities, the crisis could have been more prolonged and more debilitating for business and investment. As Reich admitted, the malfeasance in financial services triggered the erosion of public confidence in the Enrons, Adelphias, Global Crossings, Tycos, HealthSouths, Sunbeams, WorldComs, Waste Managements and ImClones of the world. Chartered accountants had admitted some negligence or paid substantial fines without admitting guilt. It cannot be denied that in the aftermath of the global financial crisis, it was reported that every major investment bank had some involvement in defrauding investors who were encouraged to invest in junk bonds.

As Reich disclosed, public opinion stood against business at the time.

The annual Trust Barometer in 2008 showed that only 38% of adult respondents trusted businesses, or a 20-percentage-point decline over a year, the lowest in a decade. Public Strategies and Politico showed that more than two-thirds of their respondents thought business regulations should be tightened.

In the past 20 years, however, it has been observed that business interests and those of society are increasingly becoming more related and more intertwined. Pressing social challenges that range from reduction of carbon emissions in the greater context of climate change; digitalization, financial technology and artificial intelligence; mitigation of poverty, income inequality and justice; financial inclusion and education; credit availability and capital market development, have influenced how private businesses design their goods and services for public knowledge and consumption.

Even in the Philippines, the long-term Philippine vision and aspirations of the Filipino people as appropriately captured in the Ambisyon Natin 2040 blueprint must have served as a long-term template for business and industry. A picture of the future that addresses such question as “Where do we want to be?” Ambisyon Natin 2040 anchors the government’s plans and programs, guided by a group of experts and representatives of the government, private sector, academe and civil society.

It would be most profitable for business and industry to similarly build their business plans around the direction of the general economy until 2040. To be sure, not everything in the blueprint will be put on stream; some will be deprioritized and some will be conveniently forgotten altogether. Some will not even be allocated the budget in favor of some fancy-sounding line items like confidential and intelligence funds, and most recently, the Maharlika Investment Fund.

With the vision of Ambisyon shaped thus, “Filipinos enjoy a strongly rooted, comfortable and secure life,” the way one should grow his business in the next decade and a half should be anchored on the following sectors that are expected to have a direct impact on the fulfillment of the blueprint. They include housing and urban development, manufacturing, connectivity, education services, tourism and allied services, agriculture, health and wellness services and financial services.

It is good that the national blueprint sounded the call not only for foundational literacies such as reading, arithmetic and science, but also for other types of personal competencies like critical thinking, problem-solving, creativity, communication and collaboration — skills many Filipinos today seem to be lacking. Character qualities are also desirable, and they include curiosity, initiative, persistence and grit, adaptability, leadership, social and cultural awareness.

What is key here is whether the requisite learning opportunities could be made accessible to as many Filipinos as possible given appropriate public policy and private sector initiative and support. Institutionalization is only possible when competencies are continuously upgraded, but this will require greater public goods. Incurring democracy deficit therefore subverts whatever learning opportunities are available given limited public funds.

The Marcos politics will make sense only if it adheres both to its Medium-Term Development Plan 2023-2028 and the Eight-Point Socioeconomic Agenda. Perhaps even only substantial, not even complete, compliance with these national economic development blueprints should be strategic enough for the private sector to be motivated and be guided accordingly. The six-year plan is more than a complete program of development covering the areas for economic and social transformation in the context of health, economic, geopolitical, environmental and technology trends and developments.

What is different from the current plan is the inclusion of the legislative agenda, or what kind of legislative interventions will be required to institutionalize the proposed changes to promote health and social development, improve education, establish livable communities, ensure food security, strengthen social protection, increase income-earning ability, modernize agriculture and agribusiness, revitalize industry, reinvigorate services, advance research and development, promote trade and investments, promote competition and improve regulatory efficiency, promote an inclusive financial sector, ensure sound fiscal management, expand and upgrade infrastructure, ensure peace and security, enhance the administration of justice, practice good governance and bureaucratic efficiency, and accelerate climate action and strengthen disaster resilience.

These are a mouthful, but required to advance economic growth on many fronts to make it sustainable and self-sustaining, high and inclusive. Being broad-based is critical to economic resiliency.

For the private sector, the inclusion of result matrices of the development blueprint should make it plain and easy to pursue the implementation of these proposals. There is greater likelihood of success if government support is assured beyond the letters of the blueprint.

The development plan could be meaningful only if the government succeeds in pursuing it within the new medium-term fiscal framework aimed at helping the Philippines attain “a faster, greener and more inclusive growth that will benefit all Filipinos.” In short, what is on the plate of the Philippines’ political leaders is to be able to deliver on both strong and inclusive economic growth and fiscal sustainability — that rare combination of boosting the economy without impoverishing the Filipino people with more taxes and higher public borrowings.

One way of looking at this public-private collaboration is in terms of the private business and industry following up on the government’s success in enacting laws liberalizing the economy particularly through the amendments to the Public Service Act, Retail Trade Liberalization Act and Foreign Investment Act. If convinced, the private sector can respond with higher levels of capitalization and investments in specific economic and financial sectors consistent with public policy and vision.

This synergy was demonstrated recently when industry groups welcomed the amendments to the implementing rules and regulations of the Corporate Recovery and Tax Incentive for Enterprises (CREATE) Act, which clarified once and for all that export-oriented companies, or those located in Philippine Economic Zone Authority or in any special zone, are exempted from paying the value-added tax. Unfortunately, some members of the House of Representatives have this wrong idea that once the CREATE law was enacted, a huge stream of investments would necessarily come. Even the implementing rules have to be thoughtfully and cleverly crafted.

Let the annual budget process also establish the platform for greater collaboration between the government and private sector, and public trust to grow. Private economists and analysts should try and drill down the slogans of the Budget department to find out whether the priorities in the development blueprints are carried over to the budget priorities, and properly budgeted. Civil society could only hope against hope that public spending is excised of unnecessary fat and of opportunities for corruption.

Almost two years ago, we wrote that based on some estimates, corruption or for some, “rent seeking,” could deny us a 6.6% increase in investment to GDP ratio or a 1.65% increase in annual per capita GDP (ES De Dios and RD Ferrer, “Corruption in the Philippines: Framework and Context, January 2000). One year before this publication, we also cited then Deputy Ombudsman Cyril Ramos who computed that the Philippine government had lost about P1.4 trillion in the previous two years, or P700 billion a year, or about 20% of the national budget. With higher levels of corruption over the years and inflation, the numbers could only overwhelm. The cost of doing business in the Philippines is inflated by corruption.

Thus, good governance is critical to restoring public trust and in soliciting private investment here and abroad. It’s something that does not magically appear from slogans or foreign trips, but says a lot about return on investments.   

It would also be useful for policy makers to be cognizant of the various global risks including the more volatile and more fragmented world economy. What we could expect from such setting is the wider amplitude of capital flows that is more destabilizing of emerging market economies like the Philippines. Their governments had resorted to different strategies and policy tools in the past. On this, the International Monetary Fund (IMF) in the past three years pioneered in developing both theoretical and empirical bases for what it calls “integrated policy framework.” This is a systematic analytical approach in selecting the most appropriate policy mix for managing large and unsteady capital flows and preserve macroeconomic and financial stability. The role of monetary, exchange rate, macroprudential and capital flow management policies has to be reconciled with one another as to their impact and challenges.

Our economic managers are challenged to sharpen their analytical tools in making judgment on the nature of shocks, country characteristics and initial conditions. Research on these elements is quite in abundance. Those tools, according to the IMF, are no substitute for economic adjustments, development of deep capital markets, robust corporate and bank balance sheets and of course, strong institutions. Costs and benefits must be weighed, and the uncritical pursuit of new and untested approaches avoided.

All that we are after in strengthening public and private partnerships and growing public trust is to ensure resilient and inclusive economic growth. We have a lot of development blueprints and a long list of tools of analysis and policy options. It’s the human variable that makes those blueprints either workable or simply a pipe dream. It’s the human variable that choosing among the better options becomes cryptic.

Didn’t Sir Isaac Newton say: “I can calculate the motion of heavenly bodies, but not the madness of people.”

 

Diwa C. Guinigundo is a former deputy governor for the Monetary and Economics Sector of the Bangko Sentral ng Pilipinas (BSP). He served the BSP for 41 years. In 2001-2003, he was alternate executive director at the International Monetary Fund in Washington, D.C. He is the senior pastor of the Fullness of Christ International Ministries in Mandaluyong.