JAPANESE CLOTHING retail brand Uniqlo has opened its online store in the Philippines via a dedicated app and website which is meant to “provide a faster and more convenient shopping experience to customers,” and is meant to complement the brand’s more than 30 stores in the country, according to a release.

“We are pleased to announce that everyone can now shop his favorite LifeWear pieces on Uniqlo’s mobile app and website. The launch of Uniqlo Online store stems from the brand’s commitment to [make] LifeWear clothing more accessible to our customers nationwide. Our mission has always been about improving the lives of everyone through high quality clothing, outstanding level of service, and a unique shopping experience. We are deeply excited for our customers to enjoy the online store for themselves,” Masayoshi Nakamura, COO of Uniqlo Philippines, said in the release.

The online store features extended sizing (items can go as small as XS to as big as 3XL), a click and collect option, a pay-in-store payment option, and app barcode scanner.

For those who want their items delivered, a minimum purchase of P2,500 is required for the free shipping option, otherwise a shipping fee of P120 will be charged. Delivery time is two to three working days for Metro Manila, three to five working days for Luzon, and four to seven working days for Visayas and Mindanao.

Those who prefer to collect their items in store, they can select the click and collect option where they check out their items via the app or website and collect their purchase at the store of their choice once they receive an e-mail saying their items are ready. The pickup schedule can range from two days to a week depending on the location. There is no minimum purchase requirement for this option.

Customers can either pay online via credit cards or debit cards, or they can pay in store.

The Uniqlo app also has a barcode scanning feature to see if a particular item is in stock online and in stores near the customer. The company called this their “self-service inventory check” feature.

The Uniqlo online store can be accessed via Uniqlo.com or via the Uniqlo app which is available at the Google Play Store and Apple App Store. — Zsarlene B. Chua

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