The House Committee on Information and Communication Technology has been urged to probe telecommunication companies on account of rising complaints of poor mobile services.
Representative Anthony M. Bravo filed on Wednesday House Resolution (HR) 1879, seeking investigations on the slow internet services, as well as billing problems.
“In 2017, the National Telecommunications Commission has recorded a total of 8,091 complaints,” Mr. Bravo cited in the resolution. He noted over 4,800 were recorded in the central office, while the other 3,000 were from other regions.
The resolution is consistent with Republic Act 7394, Consumer Act of the Philippines, which protects the rights and general welfare of consumers.
— Charmaine A. Tadalan