GenAI can be a useful tool for BPOs, AWS says

PHILIPPINE business process outsourcing (BPO) firms can use generative artificial intelligence (GenAI) technology to improve customer service and increase productivity, Amazon Web Services (AWS) said. “I think, specifically...

Dating apps are accused of being ‘addictive’. What makes us keep swiping?

SOURCE: THE CONVERSATION A class-action lawsuit filed in the United States against Match Group – the parent company of dating apps Tinder, Hinge and The...

AI use regulations should evolve along with technology — experts

REGULATIONS on artificial intelligence (AI) should be “flexible and mature” to consider the continuous evolution of the technology, according to officials of universities.

Lockbit hackers’ swagger on display after police leak identities online

WASHINGTON/LONDON — One of the world’s biggest criminal hacking gangs woke up on Tuesday to a startling discovery: Law enforcement, after taking over their...

Atome partners with Mastercard for game credits offer

ATOME Philippines has partnered with Mastercard to allow its cardholders to convert their rewards points into gaming credits via the Mastercard Gamer Xchange (MGX)...

WikiLeaks’ Assange in last-ditch battle to stop US extradition

LONDON - WikiLeaks founder Julian Assange begins what could be his last chance to stop his extradition from Britain to the United States on...

HONOR set to unveil latest foldable phone in PHL

HONOR Philippines is launching its latest foldable phone, the Magic V2, in the country next week, it said in a statement. The HONOR Magic V2,...

Launch of private US moon lander postponed due to technical glitch in Florida

CAPE CANAVERAL, Florida — The planned launch of a robotic moon lander built by Houston-based aerospace company Intuitive Machines was called off less than...

Balancing retail transformation and data protection in the Philippines

By Aleksei Kosenko
DESPITE turbulence brought about by inflation, the Philippines’ retail landscape continued to enjoy post-pandemic gains, helped by its ongoing and rapid transformation and shifting...

Biased GPT? Singapore builds AI model to ‘represent’ Southeast Asians

SINGAPORE — Like millions worldwide, Southeast Asians have been trying out large language models such as Meta's Llama 2 and Mistral AI - but...

Firms must step up cybersecurity as online threats become more complex

DEVELOPERS of financial applications are expected to become more proactive in preventing fraud and improving their cybersecurity measures this year, automated security and fraud...

Google agrees to pay $350 million to settle shareholders’ data privacy lawsuit

GOOGLE agreed to pay $350 million to settle a lawsuit by shareholders related to a security bug at its now-defunct Google+ social media website. A...