JOB satisfaction in the Philippines declined year-on-year, according to a survey, with the lack of career development opportunities and company management style cited as the main issues.
According to the 2017 Job Happiness Index of Jobstreet.com, the Philippines’ job satisfaction level dropped to 4.97 points this year from 5.25 in 2016. The country’s workers, asked to rate their atisfaction on a 10-point scale, fell to third-happiest in the region, toppling from first place in 2016.
The study was also conducted among workers in Indonesia, Vietnam, Hong Kong, Malaysia, Singapore, Thailand, and Hong Kong.
Factors rated by respondents included interpersonal relations (colleagues, immediate superior, work culture); logistics (work schedule, work location); growth and stability (career development, job security, training and skills development); compensation and benefits (benefits and perks, basic salary); and company profile (company values, reputation and leadership team).
Philippine respondents who rated themselves as happy cited colleagues, work location, and company reputation as the top factors driving workplace satisfaction.
Baby boomers, or those born before 1960, the most established segment of the workforce, were found to have the highest levels of job satisfaction, followed by the those belonging to Generation Z who are mostly at entry level positions. Millennials were at the bottom among the age groups.
Baby boomers and Generation X employees cite work schedules as the main cause of their satisfation, while colleagues and work location were the key factors for millennials and Generation Z. Lack of career advancement opportunities were the biggest source of dissatisfaction for the two older age groups while low salary and lack of benefits were flagged by the younger age groups.
Top executives were found to be the most satisfied, followed by entry-level employees.
Across industries, those working at hotel/hospitality; food and beverage; and government/civil service were found to be the most satisfied. Jobstreet.com did not disclose the industries where employees are least satisfied.
Happiest specializations are hotel management/tourism services; telesales/telemarketing; and science and technology.
Country manager Philip Gioca said this is an opportunity for employers to better retain and attract talent, taking into account the different motivations of the various age groups.
It is also an opportunity for employees to look at company cultures when looking for jobs. “As an employee, you should search the companies and see the type of company culture they have,” Mr. Gioca said in a press briefing.
Jobstreet.com surveyed 9,326 Philippine respondents from July 31 to Aug. 31, 2017. – Patrizia Paola C. Marcelo
