Home Video A way technology supports credit collection Video A way technology supports credit collection February 20, 2025 | 9:56 am Technology can be used to predict which customer tends to miss out on their loan payments, Rahul Sharma, its head of collections technology, AI & delivery, said. Interview by Patricia Mirasol Audio editing by Jayson Mariñas RELATED ARTICLESMORE FROM AUTHOR State-run bank rolls out lending program to Philippine agricultural communities Finding one’s unique selling point Using sodium-ion tech to replace lead-acid car batteries