THE CIVIL Service Commission (CSC) and the Anti-Red Tape Authority (ARTA) have agreed to work together on bolstering state efforts to improve the ease of doing business in the country and streamline redundant positions within the two agencies.
In a statement, the CSC said the memorandum of agreement (MoA) was reached, following consultations between the two agencies on consolidating their overlapping functions and determining opportunities for collaboration.
“Eliminating red tape not only fosters citizen satisfaction but also boosts organizational morale and economic growth,” CSC Commissioner Ryan Alvin R. Acosta said during the partnership signing ceremony held last Aug. 31 in Quezon City.
Under the deal, the CSC’s Anti-Red Tape Division would implement initiatives intended to fast-track the agency’s programs as well as handle complaints against officials who violate the Ease of Doing Business Law.
At ARTA’s end, it will look into complaints against government officers who fail to abide by law as endorsed by the CSC. It would also assist complainants in filing cases before the CSC and the Office of the Ombudsman.
Also, ARTA agreed to implement a Report Card Survey, which would evaluate and recommend improvements to government agencies’ delivery of their respective services. — John Victor D. Ordoñez
