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Beer for sunflower oil? Munich pub finds way to beat frying crunch

ENGIN AKYURT-UNSPLASH

BERLIN — A Munich brewpub has found a novel way to beat Europe’s cooking oil shortages — letting customers pay for their beer with sunflower oil to ensure plentiful stocks for frying schnitzels.

With Ukraine and Russia accounting for about 80% of global exports of sunflower seed oil, many European countries including Germany have seen supplies dwindle since Russia invaded its neighbor in February.

Managers at the Giesinger Brewery, a brewhouse and pub in the southern city of Munich, think they may have the answer, offering beer lovers a liter of their favorite brew for the same quantity of sunflower oil.

“The whole thing came up because we simply ran out of oil in the kitchen and that’s why we have to be inventive,” the pub manager, Erik Hoffmann, told Reuters TV.

Bottles of rapeseed and sunflower oil have often been missing from supermarket shelves in Germany since Russia’s invasion of Ukraine, and many shops ration the number of bottles per customer.

“Getting oil is very difficult … if you need 30 liters a week and only get 15 instead, at some point you won’t be able to fry a schnitzel any longer,” Mr. Hoffmann said, adding that customers have swapped 400 litres so far.

While a liter of beer costs about 7 euros ($7) in German pubs, a one-liter bottle of sunflower oil retails for about 4.5 euros — making the offer tempting for many customers.

Customer Moritz Baller bought 80 liters of sunflower oil in Ukraine during a trip to deliver humanitarian aid, swapping his shipment for eight crates of beer for his birthday party.

“The campaign is cool,” he said. “We can get cheap beer and yes, Giesinger Brewery is also helped.” — Reuters

New Zealand extends fuel excise duty cut until end-Jan

ENGIN AKYURT-UNSPLASH

SYDNEY — New Zealand said on Sunday it is extending the duration of cuts in fuel excise tax, road user charges and public transport fares by five months until the end of January, as families struggle with higher living costs amid strong inflationary pressures.

Petrol prices in New Zealand (NZ), like elsewhere, have risen sharply since Russia’s attack on Ukraine started in February, contributing to significant inflation. Food prices rose 1.2% in June, while they rose 6.6% from the same month last year.

“There’s no easy fix for the cost of living, but we’re taking a range of actions to ease the pressure on families,” Finance Minister Grant Robertson said in a statement.

“We want Kiwis to have some certainty over the coming months in the face of volatile prices at the pump.”

The government in March cut the fuel excise tax by 25 cents a liter and road user charges — a charge levied on diesel vehicle users — by as much for three months. The temporary measure was extended again in May until mid-August.

Authorities flagged the changes will reduce the cost of filling up a 40-liter tank of petrol by more than NZ$11 ($6.77) and for a 60-liter tank by more than NZ$17.

The Treasury estimates the combined impact of policy will reduce headline inflation by 0.5 percentage points in the June quarter, Mr. Robertson said.

But he warned inflation will likely “stay for some time at levels higher than we have seen in recent years” even as economists forecast it would peak in the June quarter.

On Wednesday, the Reserve Bank of New Zealand (RBNZ) delivered its sixth straight interest rate rise and signaled it remained comfortable with its planned aggressive tightening path to restrain runaway inflation.

RBNZ has forecast inflation peaking at 7.0% in the second quarter of 2022, well above its target of 1% to 3%. — Reuters

COVID shuts down Joseph the Dreamer opening

Even as the theater world has started opening up after two years of lockdown thanks to the COVID-19 pandemic, this does not mean that the virus is gone. This was brought to home this weekend when the opening shows of the Trumpets musical Joseph the Dreamer were cancelled at the last minute as several main cast members tested positive on July 15. The weekend’s performances have been moved to the first week of August, Audie L. Gemora, president of Trumpets Inc., said on social media.  

“Trumpets values first and foremost the health and safety of our audience as well as that of our cast members. Therefore, as difficult as this decision may be, we firmly believe it is the right decision to make,” the statement said.   

The shows scheduled for July 15 to 17 will be moved to Aug. 5 to 7. Tickets for the July 15 performance will be honored on Aug. 5, and tickets for July 16 and 17 will be honored on Aug. 6 and 7, respectively.    

Ticketholders who prefer a refund may contact TicketWorld (https://premier.ticketworld.com.ph/ or 8891-9999) or coordinate with those from whom they bought tickets from.   

Shows on July 22 to 24 and July 29 to 31 will be held as originally scheduled.   

Written by Freddie Santos, the musical is based on Cam Floria’s cantata Dreamer: What Really Happened to Joseph, which is in turn based on the biblical story of Jacob’s 11th son, Joseph.   

The musical was first staged in Cebu in 1989. The actors who have played the titular role through the years include Audie Gemora, Gary Valenciano, Franco Laurel, and Alvin de la Peña.   

Sam Concepcion, who played Joseph in the staging in 2020, reprises his role in this year’s production.   

The musical is directed by Paolo Valenciano and Nelsito Gomez, with musical direction by Myke Salomon, choreography by MJ Arda of the A-Team, and production design by Mio Infante.  

For updates, follow @JTDTheMusical and @trumpetsinc on Facebook and Instagram. — MAPS

China loan application for three rail projects ‘deemed canceled’; PPP, funding from other countries eyed

The Balagtas Station of the Philippine National Railway Clark Phase 1 Project is currently under construction. Photo taken on June 14. — PHILIPPINE STAR/ MICHAEL VARCAS

By Arjay L. Balinbin, Senior Reporter

The Beijing funding commitment for Calamba-Bicol, Clark-Subic, and Mindanao railway projects is “deemed canceled” as China has been unresponsive to the Philippine government’s loan application since 2019, a Transport official said on Friday.

“There was no explicit communication” from China indicating they were withdrawing their commitment to lend money for the three projects, Transportation Undersecretary for Rails Cesar B. Chavez told BusinessWorld in a phone interview.

“But it is deemed canceled because Beijing was nonresponsive despite repeated meetings and communications letters asking them to provide us with a shortlist of contractors so that we can begin with the procurement of the contractor,” he said.

Following contractor selection, the Transportation department will be able to enter into a contract with the winning bidder, and then proceed to sign the loan deal.

Wala silang binigay (They have not given us any shortlist),” Mr. Chavez said.

He said the government, through the Department of Finance (DoF), had written a letter to China stating that if it does not provide the shortlist or confirmation that Beijing will lend money to the Philippines, the loan application is “considered withdrawn.”

The Philippine government has been waiting for a response from Beijing since 2019, he noted.

“The DoF, according to former Secretary Carlos G. Dominguez III who phoned me this morning, canceled the loan application because the Chinese government is nonresponsive.”

NEXT MOVE

The Marcos administration is considering three financing alternatives for the three projects.

Mr. Chavez said that the government “may go back to the negotiating table and also look at the public-private partnership mode.”

“The DoTr (Department of Transportation) has already written to and has started coordination with the DoF to initiate policy discussions on the way forward for the three China ODA (official development assistance) rail projects, taking into account China’s willingness to lend and the Philippine government’s ability to borrow, for example the current fiscal standing affected by COVID-19 and global economic headwinds,” he explained.

He noted the government is also open to negotiating with countries other than China.

“Policy discussion on the way forward for the three projects has… been initiated in the July 12 Cabinet meeting, during which (President Ferdinand R. Marcos, Jr.) commented that as a matter of policy, both foreign and private sector support will be pursued to develop railways,” Mr. Chavez said.

“There is no specific (country or mode), but the President’s statement is very clear that as a matter of policy, we should have more investment in the rail sector.”

The P142-billion Calamba to Bicol project is a 380-kilometer railway from Banlic in Calamba, Laguna, to Daraga, Albay, while the P50.03-billion Subic-Clark railway is a 71.13-kilometer railway divided into two sections: a 64.19-kilometer main line connecting Subic Bay Freeport Zone and Clark Freeport Zone and a 6.94-kilometer link to the Subic Bay Port’s New Container Terminal.

P82-billion Mindanao railway project phase 1 stretches from the Tagum Station and depot in Davao del Norte to Digos City in Davao del Sur. It will have stations in Carmen, Panabo, Santa Cruz, and three in Davao City, including a sub-depot.

Boom in US public banks aiming to stay local and play fair

REUTERS

WASHINGTON — April Fenall wants to electrify and upgrade her fleet of California delivery vehicles, but she thinks her business with a conscience is too small to interest her big bank.

“It’s almost like you can see them looking at your bank account and sizing you up,” Ms. Fenall, 50, told the Thomson Reuters Foundation, speaking of the bankers she has approached.

“I feel right away that I don’t fit the criteria.”

And amid the turmoil of recent years, she is not sure if she is interested in working with them, either.

“Small businesses like myself feel beaten up,” said Ms. Fenall, who runs Oakland-based Piikup in northern California.

“We don’t need another loan. We don’t need debt funding. Low-interest, friendly loans are what we need.”

So a new proposal in the area has caught her eye: a public bank, aimed at filling the gaps left by traditional financial institutions that some say often shun micro or minority businesses.

“Loans under $50,000 are just not interesting for community banks or local financial institutions … it isn’t worth their time and energy,” said Susan Harman, who sits on the board of the proposed Public Bank East Bay.

“That’s a huge gap in the market that we hope to fill in partnership with local financial institutions.”

Public banks — typically owned and run by a government entity, often in the public’s interest — are common in many countries, including in Germany, India, China and beyond.

Not so in the United States, which for decades had only one: the state-run Bank of North Dakota.

American Samoa created a second in 2018.

That picture is now changing — and at pace.

Last year, 18 public bank bills were introduced nationwide, according to the Public Banking Institute advocacy group.

“Money is a public utility, and banking should be a public utility, as well. Right now, it’s a private utility,” said Walt McRee, the Public Banking Institute’s chair emeritus.

“It’s about reclaiming control of our money.”

GLOBAL RENAISSANCE 

Advocates say public banks ensure wealth stays local and meets neighborhood needs.

Their potential rise comes as the number of privately-held, small, local, US banks has dropped from nearly 14,500 in the 1980s to a scant 4,200 last year, according to federal data.

Public banks can also cut interest payments for local governments and unlock money for future investments, Mr. McRee said.

Globally, such banks have shown real stability in crises, including the pandemic, said Thomas Marois, a political economist at the University of London.

Whereas private banks “pull in their investments amid crisis,” he said, in the pandemic “public banks almost universally were increasing lending, directing it to health care, (small businesses), protecting jobs and more.”

Today there are more than 900 public banks globally, holding upwards of $49 trillion in assets, he said.

While their rise came particularly after World War II, there has been major new interest in recent years on the back of the 2008–2009 recession, along with a new priority on funding sustainable development and the upheaval caused by COVID-19.

“People suddenly realized that these are pretty fundamental elements in public stability and will be key to COVID recovery and future sustainability,” Mr. Marois said.

The United States is leading that “global renaissance,” he said, fired in part by a loud new clamor for racial justice.

A spokesman for the US Treasury declined to comment on whether it is tracking the rise in public bank proposals or its stance on the issue.

The American Bankers Association, though, has long warned about the perils of state ownership in the financial sector.

“History has shown that public banks create more problems than they solve and nearly always fail, usually because of political interference resulting in risky loans or operating with too little capital,” Blair Bernstein, an ABA spokesperson, said in an email.

“Starting a public bank, when there is no demonstrated need, would expose taxpayers to substantial risk and create an uneven playing field for private-sector financial institutions.”

A widely watched effort in Philadelphia to create a proto-public bank was rejected by the mayor last month.

Mayoral spokesperson Kevin Lessard said the city’s existing agencies were well able to help disadvantaged local businesses so there was no need to set up new ones with that aim in mind.

Yet change makers say the evidence points to the contrary.

“We have a 25% poverty rate in Philadelphia, and only 6% of businesses are owned by African Americans … despite 43% of the population being African American,” said Derek Green, a city councilor who spearheaded the effort.

“That says to me we have small businesses that are entrepreneurs but are not able to grow,” he said, citing challenges in accessing credit.

LEFT OUT AND LEFT BEHIND 

Upending norms is similarly a key focus for a $200-million state-wide proposal in Massachusetts, where supporters hope to introduce a new bill in January.

Just 4% of business loans in the state go to women-owned businesses, said Ruth Caplan, co-chair of the Massachusetts Public Banking Campaign, while the pre-pandemic gap in access to capital by business owners of color was at least $574 million per year.

“We’re also concerned about farmers. They need low-cost capital to acquire farmland, and they can’t get the loans they need,” Ms. Caplan said.

The US vanguard state on the issue is California, which passed a law in 2019 to facilitate such projects.

In San Francisco, a push is on for a new public bank that would bolster local entrepreneurs in times of most need.

“We’re trying to figure out how to reinvest in our local economy in ways that can make sure small businesses don’t close in times of financial crisis,” said Jackie Fielder, co-founder of the San Francisco Public Bank coalition.

A business plan is underway, with an added focus on how best to finance the city’s climate goals and make housing affordable.

This last aim cuts deep for Reina Trello, who in 2018 was evicted with her two children and several relatives after trying to refinance their home following the 2008 recession.

“We had one of those horrible loans and fought off our eviction for seven years,” said Ms. Trello, 40, a community organizer in San Francisco.

A financial institution rooted in the community could act differently, she said.

“That’s the most important thing the public bank can do: to bring the decisions local. I can tell you what my neighborhood needs.” — Carey L. Biron /Thomson Reuters Foundation

Sri Lanka’s Rajapaksa quits; ‘We are the real power’ says protester

DEMONSTRATORS celebrate after entering the president’s house during a protest in Colombo, Sri Lanka, July 9. — REUTERS

COLOMBO — The speaker of Sri Lanka’s parliament formally accepted President Gotabaya Rajapaksa’s resignation on Friday after he fled to Singapore to escape a popular uprising brought about by his country’s worst economic crisis in seven decades.

“From this point, we will move to constitutionally appoint a new president,” the speaker, Mahinda Yapa Abeywardena, told reporters. “It will happen quickly and successfully. I request everyone to support this process.”

Mr. Rajapaksa landed in Singapore on Thursday, having fled to the Maldives early on Wednesday on a military jet along with his wife and two security guards. Protesters stormed his residence and office last Saturday.

“We are so happy today that he resigned and we feel that when we, the people, come together, we can do everything,” said Arunanandan, 34, a school teacher who had been camping at the main protest site opposite the presidential secretariat for the past three months.

“We are the real power in this country.”

The news of Mr. Rajapaksa’s resignation, first sent by an e-mail to the speaker before a hard copy was delivered, triggered jubilation in Sri Lanka’s main city Colombo late on Thursday.

Crowds set off firecrackers, shouted slogans and danced ecstatically at the Gota Go Gama protest site, named mockingly after Mr. Rajapaksa’s first name.

Speaker Abeywardena said he hoped to complete the process of selecting a new president in seven days and that parliament will reconvene on Saturday. The agenda for the weekend meeting will be decided on Friday, and voting for the next president in parliament was scheduled for July 20.

Prime Minister Ranil Wickremesinghe will act as the interim president and he is also the first choice of the ruling party to take over full time, though no decision has been taken. The opposition’s nominee is Sajith Premadasa, while the potential dark horse is senior lawmaker Dullas Alahapperuma.

Street protests against Sri Lanka’s economic crisis have simmered for months and came to a head last weekend when hundreds of thousands of people took over government buildings in Colombo, blaming the Rajapaksa family and allies for runaway inflation, shortages of basic goods, and corruption.

Serpentine queues outside fuel pumps have become common, while the government has closed schools and enforced work-from-home for office workers to conserve fuel. The country of 22 million has nearly run out of dollars for imports and defaulted on foreign loans.

Headline inflation hit 54.6% last month and the central bank has warned that it could rise to 70% in coming months.

Sri Lanka had begun preliminary discussions with the International Monetary Fund (IMF) about a potential bailout loan, but these have been interrupted by the latest government chaos.

IMF spokesman Gerry Rice told reporters on Thursday that Fund staff were still in contact with technical-level government officials but hoped to resume high-level dialogue “as soon as possible.” — Reuters

G20 talks overshadowed by Ukraine war as host Indonesia seeks consensus

The G20 Foreign Ministers’ Meeting in Bali, Indonesia, on July 8, 2022. — US State Department/Ron Przysucha

NUSA DUA, Indonesia — G20 finance leaders meeting in Bali must make progress tackling the global economic threats sparked by Russia’s war in Ukraine or the humanitarian consequences would be catastrophic, host Indonesia said on Friday. 

Some Western ministers blasted Russian officials attending the talks, with US Treasury Secretary Janet Yellen saying Russia’s “brutal and unjust war” was solely responsible for the economic crisis the world now faced. 

Finance leaders from the Group of 20 major economies are meeting on the resort island, as host Indonesia tries to find common ground in a group frayed by the Ukraine war and rising economic pressures from soaring inflation. 

Russia’s invasion of Ukraine, which the Kremlin calls a “special military operation,” has overshadowed recent G20 meetings, including last week’s gathering of foreign ministers. 

Indonesian Finance Minister Sri Mulyani Indrawati said the world had high hopes the group could find a solution to the threat of war, rising commodity prices and the spillover effects on the ability of low-income countries to repay debt. 

“We are acutely aware that the cost of our failure to work together is more than we can afford. The humanitarian consequences for the world, and especially for many low income countries would be catastrophic,” she said. 

G20 members include Western countries that have imposed sanctions on Russia and accuse it of war crimes in Ukraine — which Moscow denies — as well as nations like China, India and South Africa, which have been more muted in their responses. 

Ms. Sri Mulyani called for G20 members to talk less about politics and “build bridges between each other” to deliver more technical decisions and concrete action. 

Ms. Yellen said Russian finance officials at the meeting shared responsibility for the “horrific consequences” of the war. 

“By starting this war, Russia is solely responsible for negative spillovers to the global economy, particularly higher commodity prices,” Ms. Yellen said. 

Russian Deputy Finance Minister Timur Maksimov was attending the meetings in Bali, while Russian Finance Minister Anton Siluanov was participating virtually at the time, a source familiar with the matter said. 

Mr. Maksimov addressed the gathering and there was no walk out by other leaders, the source said. 

Western countries have repeatedly said there cannot be “business as usual” at the G20 meetings due to Russia’s presence. 

Canadian Finance Minister Chrystia Freeland told Russian officials that she held them personally responsible for “war crimes” committed during Russia’s war, a Western official told Reuters. 

Freeland, whose maternal grandparents were born in Ukraine, told the opening G20 session that the war was the “single biggest threat to the global economy right now,” the official said. 

Russian Foreign Minister Sergei Lavrov walked out of one session of a G20 meeting with his counterparts in Bali last week, following what he called “frenzied criticism” of his country over the war. 

That meeting ended without a communique nor any announcements of agreements. 

Ms. Yellen said one of her key objectives was to push G20 creditors, including China, to finalize debt relief for countries in debt distress. — Reuters

Some Beijing travelers asked to wear COVID monitoring bracelets, sparking outcry

REUTERS

BEIJING — Some Beijing residents returning from domestic travel were asked by local authorities to wear coronavirus disease 2019 (COVID-19) monitoring bracelets, prompting widespread criticism on Chinese social media by users concerned about excessive government surveillance.

According to posts published on Wednesday evening and Thursday morning on microblogging platform Weibo, some Beijing residents returning to the capital were asked by their neighborhood committees to wear an electronic bracelet throughout the mandatory home quarantine period.

Chinese cities require those arriving from parts of China where COVID cases were found to quarantine. Authorities fit doors with movement sensors to monitor their movements but until now have not widely discussed the use of electronic bracelets.

The bracelets monitor users’ temperature and upload the data onto a phone app they had to download, the posts said.

“This bracelet can connect to the Internet, it can definitely record my whereabouts, it is basically the same as electronic fetters and handcuffs, I won’t wear this,” Weibo user Dahongmao wrote on Wednesday evening, declining to comment further when contacted by Reuters.

This post and others that shared pictures of the bracelets were removed by Thursday afternoon, as well as a related hashtag that had garnered over 30 million views, generating an animated discussion on the platform.

A community worker at Tiantongyuan, Beijing’s northern suburb, confirmed to state-backed news outlet Eastday that the measure was in effect in the neighborhood, though she called the practice “excessive.”

A Weibo post and a video published on the official account of Eastday.com was removed by Thursday afternoon.

Weibo user Dahongmao wrote on Thursday afternoon his neighborhood committee had already collected the bracelets, telling him that “there were too many complaints.”

The outcry against electronic bracelets comes at a time of growing COVID fatigue around China, with disobedience and infractions on the rise since a nationwide outbreak in March.

The Beijing government could not be immediately reached for comment after regular office hours.

Besides Beijing, several other regions and jurisdictions have introduced bracelets as a COVID control measure, or plan to do so, including Hong Kong, Henan, Inner Mongolia, and Zhejiang, according to Chinese news site Jiemian.

But data privacy concerns and the usage of COVID monitoring technology for other purposes, such as setting health codes on alert to stop protesters from congregating, has left many Chinese wary of such gadgets and apps. — Reuters

BSP signals key rate hike to fight global spillovers

BW FILE PHOTO

Philippine central bank Governor Felipe M. Medalla said he would not rule out another interest rate increase in August, a day after delivering a surprise 75 basis-point hike to contain inflation at a near four-year high.

“We still have room to raise depending on the inflation picture,” Mr. Medalla said in an interview with Bloomberg Television’s David Ingles on Friday, citing spillover effects from other countries for Thursday’s off-cycle decision. “The need for a 50 basis-point move in August is much less now,” he said. 

Bangko Sentral ng Pilipinas (BSP) unexpectedly raised borrowing costs to 3.25%, and is now just 75 basis points away from returning rates to 2019 levels. Soaring inflation is driving central banks globally to embrace large hikes in a single sitting, with some Federal Reserve officials hinting that a far aggressive 100 basis-point move is also in play.

“We are acting on the basis of what is already happening and what we expect to happen,” Mr. Medalla said, referring to red hot inflation in the US and the Fed’s upcoming rate review. He said the BSP’s view is the Fed will raise rates by 75 basis points this month.

For the Philippines, that’s a departure from its previously stated position that it need not match the Fed’s moves like-for-like. The peso’s status as one of Asia’s worst performers this year has added to the urgency to use monetary policy tools sooner than later.

The local currency is down more than 9% against the dollar this year and adds to inflation in a country that imports goods from fuel to rice. The peso fell as much as 0.4%, trading at 56.33 to a dollar in the spot market as of 10:20 a.m. in Manila. 

Mr. Medalla said if the BSP hadn’t done anything, there was a risk of inflation averaging at 4.2% in 2023, a level that’s above the central bank’s 2%-4% target range.

“The key to us is to increase the chances that we will have below 4% inflation next year,” he said. — Bloomberg

Overseas Filipino workers get a chance to win up to P500,000 with Pru Life UK

Pru Life UK rewards OFWs in achieving their financial goals and securing a better future for their families

Leading life insurer Pru Life UK is giving overseas Filipino workers (OFWs) an opportunity to win up to P500,000 with the Balikbayan Raffle-PRUTektadong OFW Special.

To join, interested OFWs can earn one raffle entry by simply signing up via www.PRUTektadongOFW.com for a free virtual financial consultation with a Pru Life UK agent once they are back in the Philippines. OFWs will be guided on how to set and achieve their financial goals, manage their finances better, and get tips on how to secure their families’ future.

Additional raffle entries will be awarded to those who will answer the OFW survey and are existing Pru Life UK OFW customers.

“Overseas Filipino Workers are our modern-day heroes and we want to give them a chance of boosting their journey to financial wellness through our Balikbayan Raffle,” Pru Life UK President and Chief Executive Officer Eng Teng Wong said. “This is one of Pru Life UK’s efforts to thank them for helping their families and the economy by sharing valuable money lessons on their journey to financial wellness through our free financial consultations.”

Aside from the P500,000 prize, qualified OFWs can also win a round-trip ticket worth P150,000 to any domestic or international destination of their choice in the grand draw on August 5. Pru Life UK will also give away ten (10) Puregold vouchers worth P5,000 for each monthly raffle covering the three-month raffle period.

“Pru Life UK strongly advocates financial education and we want our brave OFWs to get the same chance in learning to handle their finances well despite the distance,” Mr. Wong added.

The no-cost and no-purchase required Balikbayan Raffle-PRUTektadong OFW Special Raffle will run until July 31, 2022 and is open to OFWs aged eighteen and above.

To know more about Pru Life UK and this promo, please visit www.prulifeuk.com.ph.

 

 


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Redefining insurance in a world of risk

It is a challenging time for everyone. Economic challenges such as rising global inflation rates pushing food and energy prices sky high, even possible stagflation in the United States and Europe, geopolitical conflict such as the war in Ukraine, and the lingering impact of the COVID-19 pandemic are creating a sobering vision of the near future.

In a developing country like the Philippines, the stakes are high and the risks are numerous. Millions of Filipino lives have been greatly affected by the pandemic, and life has only recently started to return to some semblance of normalcy. It is in these situations that the insurance sector can step up.

“Insurers often characterize themselves as the economy’s financial first responders, helping policyholders respond to and recover from some of the most challenging times in their lives by paying to repair or replace damaged properties and cover their liabilities,” global consultancy firm Deloitte said in their 2022 Insurance Industry Outlook.

The report added that trust distinguishes and elevates the roles of companies like insurers, connecting them with “the common good,” according to Deloitte’s report linking trust with economic prosperity.

“Insurers are likely to be increasingly called upon to take steps to rebuild trust, contribute to a more just and sustainable world, and build a more equitable financial services industry where profit and societal impact coexist amicably,” the report said.

In an article on their UK website about insurance themes and trends for the year, multinational professional services firm Grant Thornton echoed the sentiment, saying that consumer trust in the insurance industry has been gradually eroding in recent years, as insurers have narrowed their eligibility criteria and scope of cover. The responses by insurers to the COVID-19 pandemic, the widespread failure to pay many coronavirus claims, alongside other issues, have created the perception among consumers that the economic interests of their insurers are at odds with their own.

“Without fundamental change, we envisage a hollowing out of the industry, whereby only the healthy and/or wealthy can obtain their desired insurance. Gaps will emerge for the poorer, less healthy, and most vulnerable groups, which will likely result in increased government intervention,” Grant Thornton wrote.

“This will increase the risk transfer onto the state, something that is already being seen to an extent in the medical and social care sectors. There are however two key developments that provide insurers with the capacity to revert the negative public image that has been adopted in recent times.”

Rebuilding and protecting the trust of consumers

Grant Thornton suggested that insurers should look towards the adoption of new technologies such as artificial intelligence, predictive analytics, and the Internet of Things to create a better, more robust foundation upon which risks can be minimized and premiums reduced. Such technologies can give insurers to gain a holistic view of their customer base and provide fair, affordable coverage. However, much of this development also relies on insurance regulators.

“The regulation of this is crucial in ensuring that vulnerable customers are not negatively impacted by such technological advances. Should developments advance over the coming year as expected, we envisage the regulators taking swift action to ensure the benefits to consumers are put first,” the firm wrote.

Another way to refocus an organization’s purpose is through the ESG agenda. “The social aspect to ESG

ESG (environmental, social and governance), focusing on equality, trust, and welfare in society, as well as privacy and data security, provides a strong foundation upon which insurers can improve public perception. Insurers must seize this opportunity to regain consumer confidence and return to its simplest form of reducing individual risk,” the firm added.

Deloitte’s report suggested the same, with the caveat that insurers also bolster trust by becoming more open and collaborative with consumers on how all the new personal data available is being gathered and utilized.

“There are additional steps individual carriers could take to build greater trust and burnish the industry’s reputation as risk managers. One way they might accomplish this is by leading efforts to come up with alternative financing mechanisms to cover a wider range of future pandemic losses, including potential public-private partnerships patterned after the one now supporting the terrorism insurance market,” Deloitte’s report said.

Furthermore, Deloitte suggested that insurers could be more proactive in ESG initiatives not only to improve their public image, but also to limit the causes of climate risk at its source, recruit a more diverse workforce and leadership team, as well as launch new products and services to alleviate coverage gaps for underserved communities.

“Since insurance ultimately comes down to a matter of trust — the consumer’s confidence that their premiums will pay off in the end if they suffer a loss — maintaining and bolstering that bond should therefore be an ongoing priority,” the firm added.

“Put trust at the forefront of your planning, strategy, and purpose, and your customers will put trust in you.” — Bjorn Biel M. Beltran

Catering to the needs of today’s insurance consumers

As consumer spending behavior and preferences are evolving due to various implications brought by the current global health crisis, health insurers are aligning their insurance solutions to cater to the changing needs of the public as well as sustain their growth in the now normal.

Since 2021, insurance experts have been advising health insurers to aid in the decision-making of consumers by providing a “safety net” that protects against future financial risk and uncertainty, and enabling digital channels to meet consumer demands while maintaining social distance for safety.

As insurers play a crucial role in the response to and recovery from the health crisis, adapting products and distribution models that provide value and support to consumers against uncertainty and risks during this unprecedented time is an essential business move.

On a positive note, a recent global survey on insurance shows that, mainly because of the pandemic, there is an increased desire for greater financial security that brought about a significant interest in obtaining health and life insurance.

In the Philippines, the COVID-19 pandemic has left many Filipinos jobless and without a source of income. The government has recorded 10% of the working population unemployed as many businesses were forced to shut down in 2020. It decreased to 7.8% in 2021, and is expected to further improve in 2022. This transition phase pushes Filipino families to cope up and realign their finances, which even makes the role of insurance providers more vital.

Analysts talked about how the insurers’ responses to the pandemic-brought financial implications have the potential to either ramp-up or decrease public confidence in the industry. As financial stress correlates with dissatisfaction, local insurance companies shared similar business strategies that they deemed efficient in raising, maintaining, and satisfying the consumers of health insurance today.

Filipinos remain committed in prioritizing and protecting their health by buying health riders to supplement their current insurance policies. The younger generation, in particular, has been learning the value of prioritization to stay resilient amid crises.

Compared to older generations, today’s young adults could also be considered as more cognizant of the impact of COVID-19 as a public health crisis and thus, they are taking the necessary steps to protect themselves not only from the disease but  also from its financial burden.

With the quarantine and lockdown measures,  majority of business ventures shifted to virtual contactless setting, including the insurance sector which has seen an increase in policy holders and potential consumers who prefer to connect with insurance agents via online platforms.

Earlier this year, the Insurance Commission issued rules aimed at relaxing regulations to allow the continued operations of insurers, especially those providing health products and services. One of these rules, which has been extended until the end of this year, authorizes the sale of insurance products through digital tools as they became a much more viable path to move forward even beyond the pandemic.

As critical as it is for insurers to quickly adapt their operations to the constraints imposed due to the health crisis, it is also important that they adapt a gender lens with their branding and engagement strategies, according to the International Finance Corporation (IFC), a global development institution providing investment advisory and asset-management focused exclusively on the private sector in developing countries.

In addition, as the public at large is anxious to find information and solutions to help them cope during this challenging time, IFC emphasized that it is even more important that insurers’ current communications and engagement strategies are consistent, present at all times, rooted in empathy, and that they meet the needs of women who now bear even greater responsibility for family caretaking.

Industry experts also suggest achieving greater outreach through partnerships for the distribution and accessibility of insurance products. They indicated that e-commerce platforms, retailers, and wholesalers can provide a powerful way for insurance companies to reach individuals and micro, small and medium enterprises (MSMEs) as these partners have a strong digital presence and a large consumer base at present.

Meanwhile, Ernst & Young Global Limited, a global leader in assurance and business consultancy, revealed on their 2021 Global Insurance Consumer Survey that a total of 46% survey respondents restated their awareness of how their insurance providers participate in CSR (corporate social responsibility) matters and as much as 58% of the respondents use company websites to understand and look for an insurance company’s commitment to CSR efforts.

This proves that a company’s commitment to CSR initiatives, such as labor practices, income inequality, and gender income inequality are important metrics that influence consumers’ purchase decision of health insurance.

The report also recommended realigning and innovating insurance products to fit consumers’ current expectations for pricing, bundling of policies, and payment options — this may vary as each generation of policy holders reveals unique needs.

Though consumer needs and preferences are evolving due to the pandemic, they are unlikely to revert to pre-pandemic demands, as insurance analysts foreseen.

Yet, local insurers, now more than ever, understand that investing in health insurance to acquire peace of mind in these changing times is the first step Filipinos take to attain a financially secure and healthy life after COVID-19. — Allyana A. Almonte