Maynilad gets ISO certification for business continuity

Font Size


MAYNILAD Water Services, Inc., the private concessionaire for Metro Manila’s west zone, said it was given an International Organization for Standardization (ISO) certification in Business Continuity Management Systems (BCMS).

The company said in a statement on Friday it was conferred the ISO 22301:2012 award by third party auditor and certification body TUV Rheinland Philippines.

“Attaining this ISO certification affirms that our operations can immediately recover from calamities, and that our BCMS is aligned with international best practices,” Maynilad President and CEO Ramoncito S. Fernandez said in the statement.

ISO 22301:2012 is defined in the ISO website as the ability of an institution or organization to “plan, establish, implement, operate, monitor, review, maintain and continually improve a documented management system to protect against, reduce the likelihood of occurrence, prepare for, respond to, and recover from disruptive incidents when they arise.”

Maynilad said its ability to sustain and resume operations in times of calamity was acknowledged when it was granted the certification.

“It proves that Maynilad has an effective system in ensuring the sustained delivery and restoration of water service to customers during emergencies and calamity situations,” it said.

The operations of Maynilad covers areas in Manila, Quezon City, Makati City, Caloocan City, ParaÒaque City, Las Piñas City, Muntinlupa City, Valenzuela City, Navotas City and Malabon City. It also serves Cavite, Bacoor, Imus, Kawit, Noveleta and Rosario.

Metro Pacific Investments Corp., which has majority stake in Maynilad, is one of three Philippine units of Hong Kong-based First Pacific Co. Ltd., the others being Philex Mining Corp. and PLDT, Inc. Hastings Holdings, Inc., a unit of PLDT Beneficial Trust Fund subsidiary MediaQuest Holdings, Inc., has interest in BusinessWorld through the Philippine Star Group, which it controls. — Denise A. Valdez