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Metro kept under general lockdown

Metro Manila will remain under a general lockdown this November as coronavirus infections continue to rise amid a gradual reopening of the Philippine economy, according to the presidential palace.

The general community quarantine classifications for Metro Manila, Batangas, Iloilo City, Bacolod City, Tacloban City, Iligan City and Lanao Del Sur announced on Tuesday are final, presidential spokesman Harry L. Roque told an online news briefing on Friday.

Other areas of the country will be under a more relaxed modified general quarantine, he added.

The palace on Tuesday said local governments had until Oct. 28 to appeal the ruling.

The Department of Health (DoH) on Friday reported 2,006 coronavirus infections on Friday, bringing the total to 378,933.

The death toll rose to 7,185 after 38 more patients died, while recoveries increased by 636 to 330,457, it said in a bulletin. There were 41,291 active cases. — Gillian M. Cortez

Duterte urged to disclose wealth records

President Rodrigo R. Duterte should disclose his net worth after ordering a probe of all government agencies for corruption, a congressman said on Friday.

Party-list Rep. Arlene D. Brosas dared the President to disclose his net worth for 2018 and 2019 if he had no unexplained wealth.

This is the first time in three decades that a President has refused to disclose his statement of assets, liabilities and net worth, she told an online news briefing.

She also found it “shocking” for presidential spokesman Harry L. Roque to insist that the palace needed the President’s permission for the Ombudsman to disclose his net worth.

Ms. Brosas on Friday disclosed her net worth of P360,210.

Mr. Roque on Thursday said Mr. Duterte had to be consulted first before his wealth records were disclosed.

Under a memo issued by the anti-graft body in September, an official’s net worth report can only be released to his authorized representative, upon a court order related to a case and upon the request of Ombudsman field investigators.

A bloc of opposition congressmen said not much could be expected from Mr. Duterte’s call for an investigation of the entire bureaucracy since he himself is guilty of perpetuating patronage politics.

Mr. Duterte earlier defended Health Secretary Francisco T. Duque III and Public Works Secretary Mark A. Villar from corruption allegations.

The Ombudsman on Wednesday ordered the six-month preventive suspension of eight members of the Philippine Health Insurance Corp. board who are facing graft complaints. Mr. Duque, the agency’s ex-officio chairman who denied wrongdoing, was excluded.

Meanwhile, Vice President Maria Leonor G. Robredo urged public servants to become “symbols of transparency” to boost the government’s anti-corruption drive.

“If we want to push for transparency, symbols are very important,” she told an online forum. “We have to be symbols of transparency ourselves,” she said in a speech.

Ms. Robredo said the Duterte government had not enforced a law on Freedom of Information.

Also on Friday, Ombudsman Samuel R. Martires vowed to support the probe that will be led by the Justice department.

“The directive of the President to DOJ Secretary Menardo Guevarra to investigate allegations of corruption in the government is most welcome,” he said in a statement. — Kyle Aristophere T. Atienza

DFA forms team to probe Brazil envoy

The Department of Foreign Affairs (DFA) has created a team that will investigate the Philippines’ top envoy in Brazil for mistreating her Filipino domestic helper, Foreign Affairs Secretary Teodoro L. Locsin, Jr. said on Friday.

Presidential spokesman Harry L. Roque on Thursday said Mr. Duterte had allowed the agency to conduct the probe of former Philippine Ambassador to Brazil Marichu B. Mauro.

“We have 15 days to report to the Presidential Management Staff,” Mr. Locsin said in a social media post, as he confirmed having received Mr. Duterte’s Presidential Directive 2020-196.

The fact-finding team includes Philippine Consul General in Sydney Ezzedin H. Tago, former Philippine Ambassador to the Netherlands Jaime B. Ledda, Philippine Ambassador to Oman Narciso T. Castañeda and lawyer Ihna Alyssa Marie Santos of the Human Resource Management Office.

A compilation video has circulated showing Ms. Mauro repeatedly berating, slapping and pulling the ear of a female member of her household staff. The worker had since come home to the Philippines and was being taken care of by the DFA.

Mr. Locsin said the Human Resource Management Office will conduct a preliminary investigation and submit a report to him.

“If there’s a prima facie case, I will issue a formal charge prepared by the Office of Treaties and Legal Affairs,” he said in a separate post.

This is in compliance with section 51 of the Philippine Foreign Service Act, which says that ambassadors may only be investigated with the President’s consent.

Meanwhile, Senator Juan Miguel F. Zubiri said he had reached out to the Filipino domestic helper, who was under quarantine in South Cotabato.

“She’s in good spirits, safe and sound but she lost a job,” he told an online news briefing in mixed English and Filipino. He urged the Labor department to help the housemaid. — Charmaine A. Tadalan

House honors lawmakers, workers who died during pandemic

The House of Representatives on Friday paid tribute to former congressmen and employees who passed away amid a coronavirus pandemic.

Speaker Lord Allan Q. Velasco led a memorial service for lawmakers who were not given the traditional necrological services due to safety and health restrictions, including Reps. Nestor Fongwan of Benguet, Marissa Andaya of Camarines Sur, Francisco Datol, Jr. of Senior Citizens Party-list and Maria Bernardita Ramos of Sorsogon.

The event was one of the culminating activities of HRep Month, marking the 113th anniversary of the creation of the Philippine Assembly of elected district representatives.

House Majority Leader Martin Romualdez lauded the 21 House workers who succumbed to various illnesses directly or indirectly related to COVID-19.

These men and women “had worked with us in the trenches, regularly reporting for work at the height of the coronavirus spread in the country,” he said. — Kyle Aristophere T. Atienza

When it comes to food, consumers seek ‘nutrition that goes beyond satiety’ — expert

A renewed interest in personal health and the environment is driving the way food products are marketed to consumers. “The emphasis has shifted from previous priorities such as work and the accumulation [of things] to home and self-improvement,” said Nicole Fall, founder of market intelligence company Asian Consumer Intelligence/Five by Fifty. “Consumers are now also aware of the planet’s connectivity thanks to the pandemic. A virus that originated in China is impacting Europe and the US far more than its country of origin.”

In a virtual event on food tech, Ms. Fall identified three key trends: the switch to “offensive” or more powerful language cues; the increased emphasis on products that enhance brain focus; and the impact of personal consumption.

SWITCH TO OFFENSIVE

Food products now “fight” against health-related foes said Ms. Fall. Consumers, she continued, “seek nutrition that goes beyond satiety” and think of food as tools that will help them get through the pandemic.

The microbiome—or the collection of all microbes like bacteria, fungi, and viruses that naturally live on and in our bodies—is becoming more prominent as a concept for improving health. 

In its Asia-Pacific probiotics market forecast, Mordor Intelligence noted that the Japanese-based brand Yakult is so prevalent locally that its products are served as part of school lunches and delivered to homes by its employees.

Other product examples include tonics with plant prebiotics and cumin and linseed snacks.

BRAIN FOCUS

Brands are shifting their claims to include physical health, mental health, and brain nutrition. Examples include products with brain-boosting ingredients such as organic cacao-flavored mushroom lattes and low-calorie, omega-3 enriched salmon skin chips.

The brain focus category extends to focus, relaxation, and stress relief. “A lot of people are struggling to relax,” Ms. Fall added. “They want their food to help them.”

CONSUMPTION IMPACT

A product can be plant-based and better for the planet, but it means nothing if it’s wrapped in layers of non-recyclable or non-compostable packaging. Marketers seeking to differentiate their sustainability credentials are capitalizing on the growing number of consumers who are consciously choosing sustainable alternatives especially since the pandemic has created a global plastic problem.

In the Philippines, almost 164 million pieces of sachets are used in the Philippines daily, according to a 2019 audit by the NGO Global Alliance for Incinerator Alternatives, equating to around 59.7 billion pieces of sachets yearly. 

In the US, according to Ms. Fall, one billion snacks are consumed daily. “Each creates a carbon footprint and most will leave behind their very own single-use plastic wrapper,” she said. “That’s a problem we can fix together, one delicious snack at a time.”

She cited milk teas served in reusable mason jar glasses and blueberry bars wrapped in sustainable packaging as examples of eco-conscious brands.

Indie food brands, said Ms. Fall, will start touting their eco-credentials, the same way indie beauty brands are doing now. — Patricia B. Mirasol

PBA Philippine Cup proceedings take a pause

By Michael Angelo S. Murillo

The Philippine Basketball Association moved to postpone all games in the Philippine Cup beginning Friday, Oct. 30, until new protocols proposed by the government are out in place.

In a statement, the league said it was heeding the recommendation of the Inter-Agency Task Force for the Management of Emerging Infectious Diseases (IATF-EID) Technical Working Group and the Department of Health (DoH) Advisory Group of Experts to stop the proceedings for now “to ensure the integrity and safety of the PBA Bubble.”

The PBA reopened its coronavirus pandemic-hit season on Oct. 11 after getting government nod under a “bubble” setup in Clark City in Angeles, Pampanga, where all the participants are holed up for the duration of the Philippine Cup.

Recently though the league’s government-approved return guidelines were put to a test when two individuals – a referee and a player of the Blackwater team – tested positive for the coronavirus.

They were later ruled as “false positive,” or “when someone does not have the coronavirus, tests positive for it” after their confirmatory antigen and reverse transcription polymerase reaction (RT-PCR) tests yielded negative results.

The referee and player continued to follow quarantine procedures after, staying in the Athletes’ Village in Capas, Tarlac, as a precautionary measure.

Amid the developments, the PBA assured that there was nothing to worry about and that they were addressing the matter accordingly.

League and government officials were still meeting as of publication time.

In making the decision to postpone the games, the PBA thanked the IATF, DoH and Clark Development Corporation (CDC) for their continuous support and guidance.

Mondelez Philippines and Plastic Flamingo launch partnership

Snacks Company Strengthens Commitment to Recycling

Plastic pollution is one of the most challenging environmental issues in the world. While plastic remains a valuable resource –  especially in protecting food, the underlying issue of proper waste collection and processing remains a challenge. Simply, plastic continues to end up in nature due to improper disposal and lack of recycling facilities. Mondelez Philippines, maker of Eden Cheese and Cheez Whiz has started its movement to reduce its packaging footprint as well as supporting recycling activities.

It is Mondelez Philippines’ mission to lead the future of snacking by empowering people to snack right; with the right snack, for the right moment and made the right way. The Company is focused on “Snacking Made Right” by using sustainable ingredients, by reducing its environmental impact and by making all packaging recycle ready. Their global commitments on packaging involve the usage of 100% recyclable packaging by 2025, reduction of packaging material, simplification of material choices, and working with coalitions to support improved recycling infrastructures.  

To support these goals, Mondelez Philippines locally has partnered with The Plastic Flamingo to collect and recycle plastic packaging to help reduce marine litter. 

The Plastic Flamingo is a social enterprise which aims to tackle marine plastic pollution by collecting and recycling ocean-bound plastic waste in emerging countries with maximum social impact. With the help of The Plastic Flamingo, Mondelez Philippines will be collecting a total of 1 metric ton or 1,000 kilos of plastic waste in a pilot project to run for two months. These will be collected from The Plastic Flamingo’s network of collection points throughout Metro Manila, consisting of schools, villages, hotels, condominiums, offices, and more.  Mondelez Philippines has already started contributing to this goal by collecting 106 kilos of plastic through a recycling drive among its employees during its Purpose Day company celebration on October 1st. 

The plastic waste collected will then be transformed into ‘eco-planks’ which are multi-purpose in nature. These will be mostly used to make emergency shelter kits for Filipinos displaced by natural disasters. “Not only are we avoiding marine litter by recycling, but these shelters are durable because the ‘eco-planks’ will be resistant to different elements,” shares Francois Lesage, CEO of The Plastic Flamingo. “These are considered more waterproof than wood and have better thermal insulation compared to metal.” These ‘eco-planks’ may also function as piles, pontoons, boat decks, furniture, and construction material.  “We commend Mondelez Philippines for being committed to support recycling. We are all in this mission together and we must act now for the sake of our planet,” he adds. 

Leah Raquin, Safety, Security and Environment Manager of Mondelez Philippines oversees sustainability projects for the Company. She shares, “We are dedicated to producing our snacks sustainably. For our Plant this means constantly innovating to reduce our use of resources. Most recently we have shifted to 100% renewable grid energy use for our plant in Parañaque. This new pilot project to recycle post-consumer waste also compliments our internal programs to process our own waste and ensure they do not end up in nature. We are happy to share that since 2017, 100% of our plant waste is being reused and recycled, so we don’t contribute to landfill waste nor marine litter in this sense.” 

Between 2019-2020, Mondelez Philippines also launched a school-based plastic collection drive among its adopted Joy Schools. Students and parents were encouraged to create ecobricks which were then turned into four recycled plastic play areas, recycling some 1 metric ton of packaging waste. Together with the Philippine Alliance for Recycling and Materials Sustainability, Mondelez Philippines has also signed the Zero Waste to Nature pledge, which commits that by 2030 all plastic the company uses is either recycle-ready or reused.

LGBT+ employees put at a disadvantage by ‘silent biases’ amid COVID-19

By Mariel Alison L. Aguinaldo 

The COVID-19 pandemic poses unique challenges to the LGBT+ workforce, which their employers might not realize.

Gender discrimination when it comes to job security is an underlying concern for LGBT+ employees. Company leaders—instead of basing their retrenchment decisions on skill or merit—may have “silent biases,” said Ronn Astillas, chair of the Philippine LGBT Chamber of Commerce, an inter-industry organization of businesses by and for LGBT. With most companies lacking anti-discrimination policies, LGBT+ employees have nothing to lean on if they feel they have been unfairly retrenched.

LGBT+ entrepreneurs also face a similar problem. Instead of being able to confide and consult with their professional peers, discrimination adds to the already heavy burden of keeping a business afloat during the pandemic. “If I’m a gay enterprise owner and then I go to a gathering of an old boys’ club, and from there I feel that they’re not accepting, I will not talk to them about my concerns. In fact, I might protect myself by not revealing my identity,” said Mr. Astillas.

LGBT+ employees who are retained by their employers, meanwhile, also have to contend with the fact that some companies still do not allow their partners to be named as beneficiaries in their healthcare coverage plans, potentially placing them in a financial bind if their partner falls ill. This stress is magnified amid the coronavirus pandemic which has infected millions.

Lockdowns have also denied transgender and gender non-conforming (GNC) individuals from accessing transition medication. These procedures are not merely cosmetic for the community. According to Out & Equal, an organization on LGBT+ workplace equality, tranistioning decreases anxiety, depression, and suicidal behavior caused by gender dysphoria, or distress due to a conflict between one’s gender identity and birth sex.

Members of the LGBT+ community have also reported mental health problems amplified by their lack of interaction with friends. This is especially alarming considering that LGBT+ individuals are generally 1.5 to 2.5 times more prone to having anxiety or depression compared to heterosexual or cisgender individuals.  

“They need a very strong support system because of all the stigma and discrimination that they’re usually subjected to, and part of that is having a social space… where they can go to and hang out with like-minded individuals or individuals who accept them for who they are. Because of the pandemic, they have lost access to all of those social spaces. Sometimes, the virtual space does not compensate for that,” said Marla Garin-Alvarez, former diversity and inclusion lead of Thomson Reuters, a news and information services company that is supportive of the LGBT+ community.

Unfortunately, lockdowns also increase the risk of physical or psychological abuse at home. Mr. Astillas shared that an LGBT+ employee in a partner company insisted on working at the office even if they were allowed to work remotely. “Apparently, it’s a case of an unaccepting family… because of the gender identity of the person,” he said.

NO NEED TO HIDE 

Fortunately, there are companies that offer solutions to a few of the aforementioned challenges. Thomson Reuters and Unilever Philippines allow LGBT+ employees to extend their healthcare coverage plan benefits to their partners, in addition to the customary paid leave for when they must tend to sick partners, and maternity and paternity leave for taking care of a new child.

Thomson Reuters provides free online counseling for their employees to help them cope with anxiety and stress. Some companies under the Philippine LGBT Chamber of Commerce also hold fun activities once a week, such as quiz nights and film viewings, to help ease the minds of LGBT+ employees.

Mr. Astillas cited partner companies that provide accommodations for LGBT+ employees who experience abuse at home, and assistance to transgender employees who need help getting their transition medication amid the lockdown.

Efforts specifically for LGBT+ employees, while still relatively uncommon in the country, help set the right direction for businesses. By taking the initiative to be accepting—and not merely tolerant—of their LGBT+ employees, companies create a space where everyone can flourish regardless of gender.

Genuine workplace inclusion benefits not the just LGBT+ employees but the company as well. A report by the US Chamber of Commerce Foundation states that inclusive businesses attract a better job applicant pool, have higher employee retention, and enjoy an improved company brand and reputation. Workplace inclusion also increases productivity since LGBT+ employees can focus all their energy on work; they do not have to worry about hiding their identity from their colleagues or customers.

“That effort alone carries both mental and physical stigma for the person… because you have to hide yourself, you have to lie, and at times, it impacts the relationship because you’re not as forthright,” said Ms. Garin-Alvarez.

‘THE BATTLE IS NOT OVER UNTIL WE REACH THE RAINBOW’S END’

Workplace support is especially crucial considering that pro-LGBT+ government policies are sparse. 

The Anti-Discrimination Bill or SOGIE Equality Bill, has been stuck in congress since it was first filed in 2000.

On the bright side, some local government units have passed anti-discrimination ordinances protecting LGBT+ rights. The City of Manila is the latest to join that list: on Oct. 29, the local government approved an ordinance that penalizes any “distinction, exclusion, restriction, or other differential treatment” against members of the LGBT+ community. In March, the Insurance Commission clarified that LGBT+ partners can be named as insurance beneficiaries.

While the pace is slow and the path is littered with opposition, members of the LGBT+ workforce remain positive that they will someday reach the finish line with flying colors.

“What we say over at the chamber is, ‘The battle is not over until we reach the rainbow’s end…’ Hopefully we win every day, but we look at the battle as if it has not ended until we reach that end of the rainbow. That’s when we can say, true enough, that we are happy to be in a society that accepts everybody, that is inclusive, and that has a diverse composition of people expressing themselves with different identities,” said Mr. Astillas.

Meralco prepares for typhoon Rolly

Advises customers to practice electrical safety measures

The Manila Electric Company (Meralco) said today in a statement that it is gearing all efforts to prepare its systems and personnel to immediately respond to power outages that may result from Typhoon Rolly.

Meralco Spokesperson and Head of Corporate Communications Joe Zaldarriaga said, “As a 24–hour service company, we are committed to respond to these types of emergency. Our crews are on standby to attend to any trouble that may affect our facilities in areas that might be hit by the typhoon.”

Zaldarriaga added that Meralco has put in place necessary measures to mitigate the possible impact of Typhoon Rolly. The company, for example, has continued to issue advisories on the appropriate precautionary measures to take before a typhoon. “Meralco, for instance, has consistently requested billboard owners and operators to temporarily roll their billboards up to prevent these structures from being toppled by the strong winds,” Zaldarriaga said. Billboards that fall into electrical facilities are among the main reasons for power outages whenever there are strong winds.

Apart from these measures, Meralco also gave safety tips on using electrical devices and appliances in case there will be flooding.

  • Ensure that the main electrical power switch or circuit breaker is off. Be sure to be dry at all times while being in contact with any electrical facility;
  • Unplug appliances from wall sockets. Turn off permanently connected equipment and unscrew all light bulbs if possible;
  • Remove mud and dirt from service equipment or main circuit breaker/fuse and its enclosure using rubber gloves and rubber-soled shoes;
  • Make sure that all electrical wires, connectors and other wiring devices are completely dry, and;
  • When all electrical wires and accessories have dried and are clean, the wiring system of all appliances must be checked by a licensed electrician. Do not turn on flood-damaged electrical appliances.

Zaldarriaga also urged the public to keep all channels of communication open and ready. This includes charging their mobile phones, laptops, radios, and other communication gadgets. Customers may tune in to the different public service radio stations should power interruptions occur.

He added that the Meralco Call Center will be ready to accept customer concerns. Customers may get in touch via Meralco Facebook page (www.facebook.com/meralco) and Twitter account (@meralco). They may also text their concerns to 0920-9716211 (Smart), 0917-5516211 (Globe), and 0925-7716211 (Sun) or contact Meralco Call Center at 16211 and 8631-1111.

Video streaming experience is better using the Globe network   

Globe is giving consumers something to be happy about as its network upgrades are showing positive changes especially when it comes to better viewing experience of videos on mobile.

Globe’s array of content partners including premium online streaming platforms like Netflix, iflix, HBO GO; social media networks such as YouTube; online shopping sites; and mobile games usher in a whole new entertainment experience, made more relevant at this time when most Filipinos are staying at home.

The improvements in Globe’s network performance, especially to mobile video experience, is a result of its aggressive full-scale network upgrades, which includes fast tracking of cell site builds, switching to 4G/LTE in all its cell sites and towers, and rolling out fiber lines nationwide.

Independent mobile analytics firm Opensignal’s report likewise said that Globe registered a 32.7% improvement score in Mobile Video Experience on 3G and 4G network based on a year-on-year user data comparison as of end-June 2020. [1]

This is impressively higher than the worldwide average improvement of 14% among 180 telco operators worldwide. Mobile Video Experience measures the quality of real-world video streams, an important metric among Filipinos who are heavy social media users. Furthermore, Opensignal cited that Globe’s Latency Experience improved significantly by 15.8 mobile speed (ms) between Q3 2018 and the last quarter of 2019. Latency Experience measures the typical delay a user experiences when connecting across an operator’s networks.[2]

Globe has already been recognized as one of the most improved telcos in the world in terms of video experience worldwide, based on its user data comparison between the first half of 2019 and 2020[3].

“Video content consumption has been heightened because of the pandemic as people stay productive at home while seeking to be entertained.  We will continuously improve our propositions through partnerships that offer amazing content and immersive experiences for our customers, and always encourage them to only consume legal content online,” said Jil Bausa-Go, Globe VP for Get Entertained Tribe.

Globe supports the United Nations Sustainable Development Goals (UNSDG), particularly UNSDG No. 9 which highlights the roles of infrastructure and innovation as crucial drivers of economic growth and development. Globe is committed to upholding the 10 United Nations Global Compact principles and 10 UN SDGs. For more information visit www.globe.com.ph

EDC, ASUS team up to provide free laptops to SIKAT scholars

The current “new normal” brought about by the coronavirus disease (COVID-19) has shifted everyone’s life from face-to-face interaction to virtual events and interactions, including students who now need to do distance-learning for their education. 

To help its scholars adjust with the new normal of learning, Lopez-led geothermal leader Energy Development Corporation (EDC) tapped Taiwan-based multinational electronics and computer company ASUS to provide free laptops to its current 110 scholars. 

EDC Corporate Social Responsibility-Public Relations Head Atty. Allan Barcena said under the SIKAT program, its banner education program, the key priority is to provide quality education to underprivileged yet deserving students from partner communities in all sites across the country to allow them to become successful individuals, help their family break out from the cycle of poverty, and contribute to nation-building. 

“This is in line with our current thrust of forging collaborative pathways for a decarbonized and regenerative future, which will only happen if we help elevate our partner communities, including our SIKAT scholars,” Barcena said. 

“We thank ASUS for this partnership and for being enablers of a brighter future for our scholars. More than P2.86 million worth of premium laptop donations to our scholars will surely help them in their educational endeavors,” Barcena added. 

ASUS for their part also expressed gratitude to EDC for the opportunity to share their product for a cause that will not only benefit the scholars individually but also a larger number of people in their community. 

“In today’s new normal set-up for education, learning and sharing knowledge can be accomplished anytime, anywhere. We, at ASUS Philippines, with the help of Energy Development Corporation’s (EDC) team are here to provide the students and even our hardworking teachers with total education solutions through our innovative, very efficient, and 100% education-ready products, particularly our laptops, both for learning and teaching,” said George Su, ASUS Philippines Country Head. 

The laptop units will be distributed to the scholars from EDC’s different partner communities in its geothermal areas in Leyte, Negros Island, Bicol, and Kidapawan, North Cotabato as well as in Ilocos Norte where its combined wind and solar power facility is located starting on October 22. EDC eyes to complete the distribution of laptop units this November. 

To fully ensure that the scholars will be able to perform and study well in the remote learning set-up, EDC also provided each scholar with one unit of pocket wifi for their internet connection during synchronous classes and for research purposes. 

I just want to say thank you very much EDC and to ASUS for providing us with this laptop. This will help us in our studies and give us easy access to the new way of learning due to this pandemic. This will enable us  to achieve our goal — to finish our studies. Thank you so much, no words can explain how grateful I am, for having this opportunity to be one of the SIKAT scholars,” said Leah Capatoy, Batch 2018, currently taking up BS Agribusiness at the Visayas State University.

EDC generates over 40% of the Philippines’ renewable energy output and serves about 10% of the country’s overall electricity demand with its installed capacity of 1,499MW. Its over 1,200MW geothermal portfolio accounts for 62% of the country’s total installed geothermal capacity, putting the Philippines on the map as the world’s third largest geothermal power producer.

UnionBank nabs eight accolades at 11th Retail Banker International Awards

Union Bank of the Philippines (UnionBank) recently won big at the prestigious Retail Banker International (RBI) Asia Trailblazer Awards, where it was able to showcase its numerous innovations and milestones in digital banking and transformation in the past year.

Over the years, the Bank has won praise for these efforts from various local and international award-giving bodies, a testament to its accomplishments in creating
solutions that elevate lives and fulfills dreams.

For this year’s awarding ceremony, UnionBank’s 8 awards spanned over 4 major categories. “Best Remittances Initiative” award for the Bank’s Send-i2i solution. Send-i2i is a service that provides a cheaper, safer, and near real-time cross-border remittance from Singapore to anywhere in the Philippines, including far-flung communities often cut off from international payment systems. It streamlines the process for rural banks when receiving funds from overseas. From a timeframe of up to 20 days, Send-i2i rural banks will be able to receive remittances in mere seconds.

The Bank also took home the “Best ATM and Self-Service Innovation” award for Project BitBox, which introduced the first-ever virtual currency ATM in the country that is backed by the Banko Sentral ng Pilipinas (BSP), providing UnionBank customers with a secure and convenient way to convert their cash into cryptocurrency and vice versa.

For its Digital RM solution, UnionBank was awarded “Best Retail Bank – Philippines.” Through this innovation, managing a UnionBank account is now easier as customers can just reach out to their respective digital relationship managers for all concerns related to their account. It’s also one of two ways customers can open a new account online, the other option being the UnionBank Online app’s digital account opening feature.

Another winning project was the UnionBankGlobalLinker Trade Connect initiative, which was awarded “Best Social Media Marketing Campaign.” UnionBankGlobalLinker is an innovative free-to-use digital platform utilizing world-class technology that allows MSMEs to access business offers for a simpler, easier, profitable, and enjoyable experience to grow their business.  It flew out 25 Filipino Business owners to Singapore and attended Trade Connect, a cross border Global SME Meetup.

Aside from the four aforementioned awards, UnionBank also garnered commendations for four other initiatives, bringing the total number to eight accolades from the award-giving body.

Among these commendations is “Most Innovative Branch Offering” for The ARK, the country’s pioneering fully digital and paperless banking branch. UnionBank introduced the very first ARK branch back in 2017 with the goal of harnessing technology to revolutionize the way people look at banking. As of September 2020, the total number of ARK branches in the country is at 50.

The Bank also earned a “Best Staff Training and Development Programme” commendation for The ARK Ambassadors. Deployed in each ARK branch in place of tellers, the role of these ambassadors is to act as guides for customers, answering their queries and assisting them in the use of The ARK’s on-premise digital banking solutions.

UnionBank’s Machine Learning and AI in Business was commended for “Best Use of Machine Learning”. With the Bank’s strong data science/tech capabilities and rich historical data, it was able to develop and operationalize machine learning models throughout the organization.

And finally, for its agile work culture, the Bank received an “Excellence in Employee Engagement” commendation. A key component of the Bank’s digital transformation journey, the adoption of an agile mindset and corporate culture has allowed the Bank to digitize efficiently. It also continues to play a major role in the Bank’s ability to consistently deliver solutions that meet the ever-changing needs of customers.

UnionBank’s recent wins at the RBI Awards are the latest among accolades received this year alone, following the Bank’s recent naming in the BankQuality Consumer Survey on Retail Banks as the second most helpful bank in the Asia-Pacific Region during the COVID-19 pandemic in May this year.