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Coming soon: VAT in the digital age

For some people, a typical weekend is spent curling up on the couch with a bowl of popcorn, immersed in their TV shows from their favorite streaming service. This, along with many other online consumption habits, is expected to become a bit more expensive as subscription fees and other digital services are likely to increase when 12% VAT starts applying to digital services supplied by non-resident digital service providers (DSPs) whose products are consumed in the Philippines.

On Nov. 12, the Bureau of Internal Revenue (BIR) conducted a public consultation to solicit inputs on the proposed implementing rules and regulations (IRR) to Republic Act No. 12023 covering VAT on Digital Services. The BIR is expected to release the final IRR by January, and non-resident DSPs will start being liable for VAT 120 days after. Let’s discuss some salient provisions of the law and draft IRR, as well as some key takeaways.

DIGITAL SERVICES
Digital Services are defined as any service that is supplied over the internet or other electronic network with the use of information technology and where the supply of the service is essentially automated.

This broad definition potentially extends to almost all, if not all, services which are performed virtually or over the internet. For instance, in the draft IRR, online consulting services (e.g., through virtual calls or e-mails) provided by foreign nationals, even if conducted remotely, may be at risk of being subject to VAT.

As consumers, we may notice increased costs for these services; for businesses, this may entail additional tax compliance obligations.

PLACE OF CONSUMPTION
A critical factor in determining if the digital services provided by non-resident DSPs are subject to VAT is the place of consumption. The draft IRR clarifies that digital services are considered consumed in the Philippines if the consumer/user is located in the country. Also, place of consumption can be determined via several factors such as payment or credit card information, the user’s home/billing address, and access information, among others.

This point needs further contemplation. During the public consultation, questions arose on the tax treatment of scenarios where the actual user and the paying party are located in different countries. For example, would a Philippine company that subscribes to a cloud-based software accessible worldwide be subject to VAT, even if the end-users are located outside the Philippines?

While pegging the VAT to the location of the payor would simplify tax administration, doing so raises concerns regarding the consistency with the law’s intent. Following the language of the law, consumption outside the Philippines would not trigger VAT. On the other hand, in scenarios where a portion of the service fee is attributable to services consumed abroad, bifurcating revenues to ensure proper VAT application might impose additional compliance challenges on taxpayers and hinder effective implementation of the law by the BIR.

REGISTRATION
The law requires all non-resident DSPs whose gross annual sales are expected to exceed P3 million to register for VAT. However, in the draft IRR, it appears that all non-resident DSPs selling to Philippine customers are required to register for VAT, regardless of whether or not the P3 million threshold is breached. The BIR will need to clarify this matter in the final IRR to be issued to avoid any confusion.

Non-resident DSPs may also appoint a third-party service provider to help them register with the BIR, to receive notices, maintain records, file returns, among others. The appointment of a third party shall not result in the non-resident DSP being classified as a non-resident foreign corporation doing business in the Philippines for VAT purposes. In my view, this clarification indicates that these onshore services provided by the third-party service providers to a non-resident DSP would be considered zero-rated for VAT purposes if paid for in acceptable foreign currency. It would be good for the IRR to clarify that all services purchased by non-resident DSPs from VAT-registered Philippine suppliers (i.e., not limited to those provided for recordkeeping and compliance reporting) can qualify for VAT zero-rating. This is critical as non-resident DSPs are not allowed to claim any input VAT credits. Without the VAT zero-rating, digital consumers in the Philippines may also end up paying for this tax leakage if the non-resident DSPs decide to pass on the additional cost as a price hike.

VAT COMPLIANCE
For simplicity and considering the existing reverse charge mechanism under Section 114 of the Tax Code even prior to the new VAT legislation, non-resident DSPs are only liable to remit the VAT on their supply of digital services in business-to-consumer (B2C) transactions, and in case they are classified as an e-marketplace (with respect to sales of non-resident sellers that go through their platform). On the other hand, business-to-business (B2B) transactions, similar to the collection method under the old VAT rules, should be accounted for and remitted by the Philippine resident business consumer.

During the public consultation, concerns were raised, however, regarding the VAT withholding by business consumers. While the law requires the VAT withholding by VAT-registered consumers, the draft IRR imposes this obligation on all business consumers, without any qualification as to the VAT registration status.

In my humble opinion, the imposition on non-VAT registered business consumers still finds basis under the general provisions of Section 114 of the Tax Code, which covers all services performed in the Philippines by non-residents. A B2B supply of digital services to a non-VAT Philippine business consumer is clearly subject to VAT, and for sure, the VAT will be passed on to and shouldered by the Philippine consumer. The only question is who is liable for the remittance. Putting the remittance obligation on the Philippine party seems to me like a simplified method for effective tax administration which is reasonable. It not only helps the BIR, but also the non-resident DSP. At least, the non-resident DSP will only need to confirm whether the Philippine customer is engaged in business, and eliminates the need to determine whether or not the Philippine business customer is a VAT taxpayer.

Further, the BIR may consider further easing the compliance burden on non-resident DSPs whose transactions are limited to B2B transactions by exempting them from VAT registration.

DETERMINING THE BUSINESS STATUS
In determining a contracting party’s business status (i.e., engaged in business or not), both the DSPs and consumers may rely on the documents submitted by their contracting parties.

The draft regulations did not specify the required documentation to verify such status, although it was suggested during the public consultation that this may include the tax registration certificate (BIR Form No. 2303) of the consumers. This could be burdensome, especially for non-resident DSPs with numerous transactions.

In its revised IRR, the BIR may consider providing guidance on the specific documents required, including alternative options when the primary documents are unavailable; and requiring business consumers to provide the necessary documents to the non-resident DSPs.

The digital age has brought us convenience, from streaming to shopping online. Now, our tax laws are catching up with these conveniences. While I may not be totally thrilled about this personally, it’s clear that the intent is to bridge the tax gaps created by the evolving digital landscape. Let’s hope that once finalized, the IRR addresses the concerns and provide much-needed clarity on any inconsistencies to allow the effective collection of tax, without losing the convenience we’ve grown accustomed to. Else, we’ll be spending more time on compliance burdens than binge-watching our favorite shows.

The views or opinions expressed in this article are solely those of the author and do not necessarily represent those of Isla Lipana & Co. The content is for general information purposes only, and should not be used as a substitute for specific advice.

 

Clarissa Mae Sy is an assistant manager at the Tax Services department of Isla Lipana & Co., the Philippine member firm of the PwC network.

+63 (2) 8845-2728

clarissa.mae.sy@pwc.com

Bacojo, Garcia share second place with 7 others in Singapore Open chessfest

JAN EMMANUEL GARCIA — PHILSTAR FILE PHOTO

FILIPINO Mark Jay Bacojo defeated a second grandmaster (GM) in a row in scalping Spain’s Eduardo Iturrizaga and jumping into a share of second in a group that included countryman Jan Emmanuel Garcia in the seventh round of the Singapore International Open on Tuesday.

The 18-year-old Mr. Bacojo dismantled Mr. Iturrizaga’s English Opening in 42 moves in a game where the former punished the latter for avoiding draw via repetition by relying on a queenside passed pawn in extracting the full point.

When it was over, the Far Eastern University standout emerged with a full rook up and victory on sight.

The round before, Mr. Bacojo brought down Mongolian GM Sumiya Bilguun and will have a chance to claim another GM scalp as he was facing Turkish Vahap Sanal in the eighth and penultimate round Wednesday night.

At the moment, Mr. Bacojo was half a point behind solo leader GM S.P. Sethuraman of India with six points while sharing No. 2 with nine others including Mr. Garcia, who bested fellow International Master Svyatoslav Bazakutsa of Ukraine.

Mr. Garcia, who is seeking his first GM norm, himself has caught a big fish after slaying super GM Pavel Eljanov of Ukraine in the fifth round and held Mr. Iturrizaga in the next.

A full point off the pace was a big pack of five-pointers that included Michael Concio, Jr., who trounced Italian WIM Tea Gueci. — Joey Villar

Galanza powers Creamline to four-set win over Choco Mucho

JEMA GALANZA — PVL

Games on Thursday
(Smart Araneta Coliseum)
4 p.m. – Farm Fresh vs ZUS Coffee
6:30 p.m. – Petro Gazz vs Akari

PERFECT.

This was how, in a nutshell, Jema Galanza described her season after powering Creamline to a 25-22, 25-20, 30-32, 25-20 victory over sister team Choco Mucho on Tuesday night and straight to the top alongside Cignal in the Premier Volleyball League All-Filipino Conference.

Ms. Galanza erupted for her season-high 24 points that she laced with 22 kills as the Cool Smashers claimed their third straight victory and joint first with the HD Spikers.

Ms. Galanza has been carrying the fight for the proud franchise that is seeking a breakthrough five-peat feat and 11th championship after averaging a team-best 17 points a game.

Making it more impressive was Ms. Galanza’s defensive magnificence as she had piled norms of seven digs and eight receptions, both team highs.

Michele Gumabao also sizzled with 22 points on the same night Tots Carlos was rested due to load management.

And Creamline could afford resting players as it boasts of the league’s deepest roster that included its returning team captain Alyssa Valdez.

Meanwhile, Farm Fresh (1-2) clashes with ZUS Coffee (2-1) at 4 p.m. and Petro Gazz (2-1) tangles with Akari (2-2) at 6:30 p.m. on Thursday at the Smart Araneta Coliseum. — Joey Villar

NBA-best Cavs hand Wizards 15th straight loss

DONOVAN MITCHELL and Evan Mobley scored 19 points apiece as the Cleveland Cavaliers led wire-to-wire in a 118-87 win over Washington in NBA Cup action on Tuesday night, handing the visiting Wizards their 15th consecutive defeat.

Seven players scored in double figures for Cleveland, which led by as many as 31 and improved to an NBA-best 19-3. Sam Merrill and Georges Niang each scored 14 points off the bench, Darius Garland added 12, Jarrett Allen scored 11 and Caris LeVert had 10.

Mobley added 10 rebounds for the Cavaliers, who won their 10th straight meeting against the Wizards.

Cleveland made 48.3% of its shots from the field (43 of 89) and 34.8% from 3-point range (16 of 46). Washington was held to 38.6% shooting from the field (32 of 83) and 15.4% (4 of 26) from 3-point range.

Jordan Poole, Bub Carrington and Jonas Valanciunas each scored 13 points for the last-place Wizards. Jared Butler and Alex Sarr had 10 points apiece.

Washington is one defeat away from matching its franchise-record losing streak of 16 games.

Cleveland jumped to a 19-6 lead and held a 35-20 advantage at the end of the first quarter. Washington committed eight turnovers and shot 33.3% (7 of 21) from the field in the opening period.

The Cavaliers carried the momentum into the second quarter and extended their lead to 60-38 with 1:36 left in the half.

Mobley had 13 points in the first half for Cleveland, which led 60-42 at intermission. Washington was held to 34.1 % shooting from the field and 14.3% (2 of 14) from 3-point range.

Cleveland maintained a double-digit throughout the second half, and both teams rested their starters for much of the fourth quarter.

Washington played without forward Kyle Kuzma, who missed his second straight game due to a sprained left rib.

Wizards forwards Corey Kispert and Kyshawn George both exited with left ankle sprains in the second quarter and did not return. Malcolm Brogdon exited in the third quarter with right knee soreness.

Cleveland forward Dean Wade returned after missing six games with a sprained left ankle and had six rebounds in 19 minutes off the bench. — Reuters

Expansion Valkyries part of WNBA’s ’25 opening triple-header

THE expansion Golden State Valkyries will be part of an opening-night triple-header when the 2025 WNBA season tips off on May 16, 2025.

The league’s 29th regular season, featuring a record 44-game schedule for each of the 13 franchises, runs through Sept. 11, 2025.

The Valkyries will debut against the Los Angeles Sparks, with the Atlanta Dream visiting the Washington Mystics and the Minnesota Lynx visiting the Dallas Wings on opening night.

The defending champion New York Liberty will begin the season at home against the Las Vegas Aces on May 17, 2025.

The dates released on Monday also include a 17-day period in June 2025 for the WNBA Commissioner’s Cup, as well as the All-Star Game on July 16, 2025 at Gainbridge Fieldhouse in Indianapolis. This is the first time that Indianapolis, home of the Indiana Fever, will host the All-Star Game. — Reuters

South Korea’s Yoon faces calls to resign after martial law debacle

SOUTH KOREAN President Yoon Suk Yeol delivers a speech to declare martial law in Seoul, South Korea, Dec. 3, 2024. — THE PRESIDENTIAL OFFICE/HANDOUT VIA REUTERS

SEOUL — South Korean lawmakers on Wednesday called on President Yoon Suk Yeol to resign or face impeachment after he declared martial law only to reverse the move hours later, triggering a political crisis in Asia’s fourth-largest economy.

The surprise declaration late on Tuesday ignited a standoff with parliament which rejected his attempt to ban political activity and censor the media, as armed troops forced their way into the National Assembly building in Seoul.

The main opposition Democratic Party (DP) called for Mr. Yoon, who has been in office since 2022, to resign or face impeachment.

“It was clearly revealed to the entire nation that President Yoon could no longer run the country normally. He should step down,” senior DP member of parliament Park Chan-dae said in a statement.

Six South Korean opposition parties said they would submit Mr. Yoon’s impeachment bill on Wednesday, the Democratic Party said in a message to reporters, with voting to take place on Friday or Saturday.

The leader of Mr. Yoon’s ruling People Power Party called for Defense Minister Kim Yong-hyun to be fired and the entire cabinet to resign.

Mr. Yoon told the nation in a TV address late on Tuesday that martial law was needed to defend the country from nuclear-armed North Korea and pro-North anti-state forces, and protect its free constitutional order, although he cited no specific threats.

Chaotic scenes ensued as troops tried to seize control of the parliament building, parliamentary aides sprayed fire extinguishers to push them back, and protesters scuffled with police outside.

The military said activities by parliament and political parties would be banned, and that media and publishers would be under the control of the martial law command.

But lawmakers defied the security cordon and within hours of the declaration, South Korea’s parliament, with 190 of its 300 members present, unanimously passed a motion requiring martial law be lifted, including all 18 members present from Mr. Yoon’s party. The president then rescinded the declaration.

Protesters outside the National Assembly shouted and clapped. “We won!” they chanted, and one demonstrator banged on a drum.

“There are opinions that it was too much to go to emergency martial law, and that we did not follow the procedures for emergency martial law, but it was done strictly within the constitutional framework,” a South Korean presidential official said in a statement, in the first public comments since Mr. Yoon lifted martial law.

More protests are expected on Wednesday with South Korea’s largest union coalition, the Korean Confederation of Trade Unions, planning to hold a rally in Seoul and vowing to strike until Yoon resigns.

The US embassy urged US citizens in South Korea to avoid areas where protests were taking place, while some major employers including Naver Corp. and LG Electronics Inc  advised employees to work from home.

Financial markets were volatile with South Korean stocks falling around 2% and the won steadying after plunging to a two-year low. Dealers reported suspected intervention by South Korean authorities to stem the won’s slide.

Finance Minister Choi Sang-mok and Bank of Korea Governor Rhee Chang-yong held emergency meetings overnight and the finance ministry promised to prop up markets if needed.

“We will inject unlimited liquidity into stocks, bonds, short-term money market as well as forex market for the time being until they are fully normalized,” the government said in a statement.

DODGED A BULLET
A major South Korean convenience store chain, which declined to be identified, said sales of canned goods, instant noodles and bottled water had soared overnight.

“I’m deeply disturbed by this kind of situation, and I’m very concerned about the future of the country,” 39-year-old Seoul resident Kim Byeong-In told Reuters.

The National Assembly can impeach the president if more than two-thirds of lawmakers vote for it. A trial is then held by the constitutional court, which can confirm it with a vote by six of the nine justices.

Mr. Yoon’s party controls 108 seats in the 300-member legislature.

If Mr. Yoon resigned or was removed from office, Prime Minister Han Duck-soo would fill in as leader until a new election was held within 60 days.

“South Korea as a nation dodged a bullet, but President Yoon may have shot himself in the foot,” Danny Russel, vice-president of the Asia Society Policy Institute think tank in the US, said of the first martial law declaration in South Korea since 1980.

US Secretary of State Antony Blinken said he welcomed Mr. Yoon’s decision to rescind the martial law declaration.

“We continue to expect political disagreements to be resolved peacefully and in accordance with the rule of law,” Mr. Blinken said in a statement.

South Korea hosts around 28,500 American troops as a legacy of the 1950-1953 Korean War.

Planned defense talks and a joint military exercise between the two allies were postponed amid the broader diplomatic fallout from the overnight turmoil.

Sweden’s prime minister postponed a visit to South Korea, a spokesperson said, and Japan’s lawmaker group on Korean affairs canceled a trip to Seoul slated for mid-December.

Mr. Yoon, a career prosecutor, squeezed out a victory in the tightest presidential election in South Korean history in 2022, riding a wave of discontent over economic policy, scandals and gender wars.

But he has been unpopular, with his support ratings hovering at around 20% for months.

His People Power Party suffered a landslide defeat at a parliamentary election in April this year, ceding control of the unicameral assembly to opposition parties that captured nearly two-thirds of the seats. — Reuters

‘The world is on fire’: UN seeks $47 billion in aid

REUTERS

GENEVA — The United Nations (UN) on Wednesday sought $47 billion in aid for 2025 to help around 190 million people fleeing conflict and battling starvation, at a time when this year’s appeal is not even half-funded and officials fear cuts from Western states including the top donor, the US

Facing what the new UN aid chief Tom Fletcher describes as “an unprecedented level of suffering,” the UN hopes to reach people in 32 countries next year, including those in war-torn Sudan, Syria, Gaza and Ukraine.

“The world is on fire, and this is how we put it out,” Mr. Fletcher told reporters in Geneva.

“We need to reset our relationship with those in greatest need on the planet,” said Mr. Fletcher, a former British diplomat who started as head of the Office for the Coordination of Humanitarian Affairs (OCHA) last month.

The appeal is the fourth largest in OCHA’s history, but Mr. Fletcher said it leaves out some 115 million people whose needs the agency cannot realistically hope to fund:

“We’ve got to be absolutely focused on reaching those in the most dire need, and really ruthless.”

The UN cut its 2024 appeal to $46 billion from $56 billion the previous year as donor appetite faded, but it is still only 43% funded, one of the worst rates in history. Washington has given over $10 billion, about half the funds received.

Aid workers have had to make tough choices, cutting food assistance by 80% in Syria and water services in cholera-prone Yemen, OCHA said.

Aid is just one part of total spending by the UN, which has for years failed to meet its core budget due to countries’ unpaid dues.

While incoming president Donald J. Trump halted some UN spending during his first term, he left UN aid budgets intact. This time, aid officials and diplomats see cuts as a possibility.

GLOBAL MOOD TURNS
“The US is a tremendous question mark,” said Jan Egeland, head of the Norwegian Refugee Council, who held [Mr.] Fletcher’s post from 2003-2006. “I fear that we may be bitterly disappointed because the global mood and the national political developments are not in our favor.”

Project 2025, a set of conservative proposals whose authors include some Mr. Trump advisers, takes aim at “wasteful budget increases” by the main US relief agency, USAID. The incoming Trump administration did not respond to a request for comment.

Mr. Fletcher cited “the disintegration of our systems for international solidarity” and called for a broadening of the donor base.

Asked about Mr. Trump’s impact, he said: “I don’t believe that there isn’t compassion in these governments which are getting elected.”

One of the challenges is that crises are now lasting longer — an average of 10 years, according to OCHA.

Mike Ryan, World Health Organization emergencies chief, said some states were entering a “permanent state of crisis.”

The European Commission — the European Union executive body — and Germany are the number two and three donors to UN aid budgets this year.

Charlotte Slente, Secretary-General of the Danish Refugee Council, said Europe’s contributions were also in doubt as funds are shifted to defence:

“It’s a more fragile, unpredictable world [than in Trump’s first term], with more crises and, should the U.S. administration cut its humanitarian funding, it could be more complex to fill the gap of growing needs.” — Reuters

China calls on universities to provide ‘love education’

JEONGIM KWON-UNSPLASH

HONG KONG — China is urging colleges and universities to provide “love education” to emphasize positive views on marriage, love, fertility and family, in a bid to boost the country’s flagging birth rate.

Beijing has been promoting various measures to try to make having children more attractive to young couples after China posted a second consecutive year of population decline in 2023.

China has the second-biggest population in the world at 1.4 billion, but it is aging quickly, which will increase the demands on government spending in the future and put pressure on the economy.

College students will be the biggest driver of fertility but they have significantly changed their views on marriage and love, the Jiangsu Xinhua newspaper group said, citing China Population News, an official publication.

“Colleges and universities should assume the responsibility of providing marriage and love education to college students by offering marriage and love education courses,” the publication said.

The measures would help create a “healthy and positive marriage and childbearing cultural atmosphere.”

The state council, or cabinet, rallied local governments in November to direct resources towards fixing China’s population decline and spread respect for childbearing and marriages “at the right age,” although demographers said the moves were unlikely to resonate with young Chinese.

Around 57% of college students polled by China Population News said they did not want to fall in love, mainly because they did not know how to allocate time to balance the relationship between study and love, the publication said.

Due to the lack of “systematic and scientific marriage and love education, college students have a vague understanding of emotional relationships.”

Universities could focus on teaching junior college students about population and national conditions, new marriage and childbearing concepts, it said.

Senior college students and graduate students could be taught through “case analysis, group discussion on maintaining intimate relationships and communication between the sexes.”

The courses would be able to help them “improve their ability to correctly understand marriage and love and manage love relationships.” — Reuters

Mexico’s lower house passes constitutional ban on e-cigarettes, vapes

PHILIPPINE STAR/EDD GUMBAN

MEXICO CITY — Mexican lower house lawmakers on Tuesday overwhelmingly passed a proposal to alter the constitution to include a ban on e-cigarettes and vaping devices as well as a crackdown on synthetic drugs such as fentanyl.

Former President Andres Manuel Lopez Obrador, who sent the proposal to Congress before leaving office this year, had argued that smoking devices were damaging public health, with children particularly susceptible to getting hooked.

Lopez Obrador had already banned such devices through a presidential decree, though they remain widely available for purchase. Millions of Mexicans, meanwhile, smoke traditional cigarettes, which remain legal.

The reform passed by the legislature on Tuesday also sanctions “production, distribution and sale of toxic substances, chemical precursors, the illicit use of fentanyl and other non-authorized synthetic drugs.”

Fentanyl, while approved for some use medically, is also by and large banned in Mexico.

The measure passed, in general terms, with 410 votes in favor and 24 against.

Less than one million people from ages 12 to 65 reported regularly using a vape in 2022, according to federal data cited by lawmakers. Meanwhile, around 500,000 teens and 300,000 adults used e-cigarettes.

“We value girls’, boys’, and young people’s right to good health above economic and political interests,” said Workers’ Party lawmaker Mary Carmen Bernal, who belongs to the ruling bloc.

Opposition legislator Ector Jaime Ramirez, meanwhile, said banning fentanyl and vaping in the same reform was excessive and “trivializing to the effort being made to combat the most addictive and dangerous drugs.”

The reform is now set to head to the senate, where the ruling Morena party and its allies hold a strong majority. — Reuters

Philippines’ VP Duterte faces second impeachment complaint

At least 75 representatives from various organizations and progressive groups take oath during notarization of the second impeachment complaint against Vice President Sara Duterte before filing at the House of Representatives in Quezon City on Wednesday. — PHILIPPINE STAR/MIGUEL DE GUZMAN

MANILA — A second impeachment complaint was filed on Wednesday against Philippine vice-president Sara Duterte over her alleged misuse of public funds and refusal to defend her budget before Congress.

The complaint, filed by leftist groups at the House of Representatives, adds to a growing list of cases and investigations against Duterte following her threat last month to have President Ferdinand Marcos Jr., his wife and cousin who is House speaker, assassinated if she herself were to be killed.

Law enforcers are investigating Duterte for possible criminal cases over her threat. Philippine police have already filed a formal criminal complaint of assault, disobedience and coercion against her over recent incidents in the lower house of Congress and at a hospital. She denies wrongdoing.

The second impeachment complaint accuses Duterte of “betrayal of public trust” in misspending 612.5 million pesos ($10.49 million), ordering officials under her office to forge reports to cover-up the alleged misuse and refusing to defend her budget before Congress. Her office had no immediate comment on the impeachment complaint.

The complainants said the Philippine constitution “does not permit such cynical disregard for public trust”.

“It does not allow the Vice-President to treat public funds as a personal war chest while stonewalling all attempts at oversight.”

Philippine civil society groups, religious leaders and former government officials lodged the first impeachment complaint against Duterte on Monday, accusing her of incompetence, graft and amassing ill-gotten wealth while in office.

At least a third of the 308-member House of Representatives must vote in favor of the impeachment complaint to be transmitted to the Senate.

Senators will then convene as an impeachment court. A conviction requires approval of two-thirds of the 23-member upper Congress. The Senate could remove her from office and disqualify her from holding public office if convicted.

Duterte is also the subject of a heated congressional investigation accusing her of misusing confidential funds in the vice-president’s office and during her stint as education minister. Duterte, who resigned in June, has denied wrongdoing.

Policy differences between her and president Marcos include disagreements on South China Sea policy and the campaign against illegal narcotics. The rift led to the collapse of a powerful alliance between their families that propelled Marcos’ landslide win in the 2022 elections. — Reuters

The International Innovation Awards (IIA) 2024 confers InnoCube to 51 outstanding innovations

As technology advances at an unprecedented pace with AI at the forefront of it, a crucial question emerges: How can humans and AI coexist harmoniously while upholding principles of integrity and ethics?

Themed ‘Fostering Integrity in Business Innovation’, the 8th International Innovation Awards (IIA) aimed to answer this crucial question. Held at W Kuala Lumpur, Malaysia, on Nov. 29, 2024, the event honored 51 groundbreaking innovations, inspiring a future where innovation and ethics go hand-in-hand.

Since 2017, Enterprise Asia’s Innovation Revolution movement has been driving innovation across the region. The International Innovation Awards (IIA), a key pillar of this movement, recognizes outstanding innovations, and in the process, encourages organizations to continue investing in innovation. This year’s event brought together innovators from various countries across the globe.

The IIA 2024 began with a riveting welcome address from Enterprise Asia’s Vice-Chairman, Datuk William Ng. “Innovation without integrity risks eroding trust, while integrity without innovation risks stagnation. But when paired together, they have the power to create meaningful, sustainable advancements that benefit not just businesses but society as a whole,” he said, highlighting the significance of integrating ethics and accountability when innovating to shape a better future for all.

The awards program garnered submissions from a global pool of participants, hailing from over 19 countries and markets such as China, Hong Kong, Indonesia, Malaysia, the Philippines, Singapore, Taiwan, Thailand, the United Arab Emirates, the United Kingdom, the United States and Vietnam, just to name a few. A rigorous selection process, involving a distinguished panel of judges, narrowed down over 200 applications across three categories: Product, Service & Solution, and Organization & Culture.

Organizations recognized with the coveted ‘InnoCube’ award in the Product Category include Sinox Company Ltd. from Taiwan for its Sinox Locking Kickstand, an intelligent e-bike security solution; One Venture Co., Ltd. from Thailand for the Happy Noz: Organic Runny Nose Relief Patch; and Dow, Inc. from China for Dowsil™ 650+ Protective Peelable Coating.

Winners under the Service & Solution category consist of corporations such as DEWA from the United Arab Emirates for its Albunya Alraqameya Enterprise Architecture initiative; the United Kingdom’s PwC (PricewaterhouseCoopers International Limited) for PwC’s Next Generation Audit Data Capabilities: Acquisition Hub And Data Pro; and Ace Edulink Co., Ltd. from Taiwan for the ACE Teaching Plus app, which allows teachers to deliver lessons seamlessly and efficiently on one shared app.

Winners under the Organization & Culture category include Thai Smile Bus Co., Ltd. from Thailand with its ‘We Can Make The World Better Together’ initiative, which ensures a customer-centric approach; Taiwan’s Far Eastern Big City Shopping Malls Co., Ltd. and its ‘Big City: Art and Health Culture Hub’; and AIA Bhd.’s ‘Agility Unleashed: Transforming Culture at Scale in AIA Malaysia’.

A pre-event to the awards ceremony, the International Innovation Summit (IIS) 2024 took place earlier in the day. Themed ‘Humanizing AI in Business’, the summit explored how AI can be harnessed to create more meaningful, human-centered business practices. The Secretary General of the Ministry of Digital Malaysia, YBhg. Fabian Bigar, kicked off the summit with a thought-provoking keynote address on how AI can improve customer experiences and promote responsible business practices. He also announced the establishment of the National AI Office (NAIO) by the Government of Malaysia, set to launch in December 2024. The NAIO will develop AI policy, foster AI innovation, and drive research into next-generation AI technologies.

Other speakers at the summit included Jakkris Tangkuampien, Corporate Innovation Coach of Ekipa Consultancy; Datuk (Dr.) Nora Manaf, Former Group Chief Human Capital Officer of Maybank; Makoto Shibata, Head of FINOLAB and Chief Community Officer; and Dr. Maria Singson, IBM’s Vice-President of APAC Technology & Customer Success.

Supporting partners of the International Innovation Summit (IIS) and International Innovation Awards (IIA) 2024 are the Canadian Chamber of Commerce in Malaysia; CCI France Malaysia; Kuala Lumpur Malay Chamber of Commerce; Malaysian Alliance of Corporate Directors; Myanmar Business Executives Association; Malaysian-Thai Chamber of Commerce; National Institute of Entrepreneurship and Innovation; Small and Medium Enterprises Association; Singapore-Thai Chamber of Commerce; and Strategic Public Relations Group. Media Partners include Bangkok Post; BusinessWorld; Commercial Times; Dailywire.asia; Hong Kong Economic Times; and SME Magazine. Lastly, Unilever Malaysia was the Door Gift Sponsor.

FULL RECIPIENT LIST OF THE INTERNATIONAL INNOVATION AWARDS (IIA) 2024

  

PRODUCT CATEGORY
COMPANY WINNING INNOVATION COUNTRY/ MARKET
BANK SINOPAC DACARD APP TAIWAN
BINUS UNIVERSITY, INDONESIA GALAXION — AUTOMATED GRADING SYSTEM FOR DATABASE COURSES INDONESIA
BRIM BIOTECHNOLOGY, INC. BRM421, AN INNOVATIVE REGENERATIVE PEPTIDE FOR DRY EYE DISEASE TAIWAN
CATHAY FINANCIAL HOLDINGS CO., LTD.  CAAS (CATHAY AS A SERVICE)  TAIWAN
CHUBB LIFE ASSURANCE
PUBLIC COMPANY LIMITED
678 STEP SAVING THAILAND
DOW, INC. DOWSIL™ 650+ PROTECTIVE PEELABLE COATING CHINA
GENEUS GENETICS CO., LTD. GENEUS DNA THAILAND
GREENYN BIOTECHNOLOGY
CO., LTD.
ANTROMAX TAIWAN
GREENYN BIOTECHNOLOGY
CO., LTD.
CRASSOCEPHALUM RABENS (CR) EXTRACT TAIWAN
GREENYN BIOTECHNOLOGY
CO., LTD.
MCIRBP™-19 TAIWAN
MILOTT LABORATORIES
CO., LTD.
SMART INTELLIGENT HYBRID SUNSCREEN SPF50+ PA++++ THAILAND
ONE VENTURE CO., LTD. HAPPY NOZ : ORGANIC RUNNY NOSE RELIEF PATCH THAILAND
PET PROTECT CO., LTD. KASTY EXTREME TOFU
CAT LITTER
THAILAND
PET PROTECT FOOD CO., LTD. KANIVA WET FOOD WITH VITAMIN BALLS THAILAND
PT PEGADAIAN GOLD BACK
STABLECOIN GIDR
INDONESIA
PWC (PRICEWATERHOUSECOOPERS INTERNATIONAL LIMITED) PWC’S NEXT GENERATION AUDIT: PREDICTIVE ANALYTICS UNITED KINGDOM
SINOX COMPANY LTD. SINOX LOCKING KICKSTAND TAIWAN
SINOX COMPANY LTD. TABLET LOCKS RL0913
(PCR 70% GREEN PRODUCTS)
TAIWAN
T-GLOBAL TECHNOLOGY
CO., LTD.
ALSIC TAIWAN
THAI HERBAL HONGTHAI CO., LTD. HERBAL INHALANT
HONGTHAI BRAND
THAILAND

 

SERVICE & SOLUTION CATEGORY
COMPANY WINNING INNOVATION COUNTRY/ MARKET
ACE EDULINK CO., LTD. ACE MANAGER TAIWAN
ACE EDULINK CO., LTD. ACE TEACHING PLUS TAIWAN
ARTISTIC BIOMEDICAL
LIMITED COMPANY
BRANDED DENTAL CARE & SUPPLY CHAIN INTEGRATION TAIWAN
BANK SINOPAC BEE POINTS PLATFORM TAIWAN
BANK SINOPAC MOBILE BANKING APP TAIWAN
CATHAY LIFE INSURANCE
CO., LTD.
FITBACK TAIWAN
CITIC TELECOM CPC AI DATABANK SINGAPORE
DEWA ALBUNYA ALRAQAMEYA ENTERPRISE ARCHITECTURE UNITED ARAB EMIRATES
DEWA AUTOMATION MECHANISM BETWEEN METER DATA MANAGEMENT SYSTEM AND HEAD END SYSTEM UNITED ARAB EMIRATES
DHANARAK ASSET DEVELOPMENT CO., LTD. GovComplex THAILAND
DUBAI COURTS EFSAH UNITED ARAB EMIRATES
ELECTRICITY GENERATING AUTHORITY OF THAILAND EleXA THAILAND
GLOBAL MALL CO., LTD. GLOBAL MALL EMPOWERING STORES WITH DIGITAL SERVICES TAIWAN
INFORMATION MANAGEMENT CENTER, NEW TAIPEI CITY GOVERNMENT NEW TAIPEI CITY GOVERNMENT PUBLIC VENUE RENTAL SYSTEM TAIWAN
KGI LIFE INSURANCE CO., LTD. KGIL APP TAIWAN
KRUNGTHAI BANK PCL KRUNGTHAI GREEN & ESG-LINKED FINANCIAL SOLUTIONS THAILAND
KRUNGTHAI-AXA LIFE INSURANCE EMMA BY AXA THAILAND
MEDIDATA SOLUTIONS INTERNATIONAL ASIA PACIFIC PTE. LTD. CLINICAL DATA STUDIO SINGAPORE
MINDCHAMPS MINDCHAMPS PATENTED EDUCATION METHODOLOGY SINGAPORE
PCA LIFE ASSURANCE CO., LTD. COMMAND CENTER IN PRUDENTIAL TAIWAN TAIWAN
PWC (PRICEWATERHOUSECOOPERS INTERNATIONAL LIMITED) PWC’S NEXT GENERATION AUDIT DATA CAPABILITIES: ACQUISITION HUB AND
DATA PRO
UNITED KINGDOM
SHIN KONG LIFE INSURANCE CO., LTD. G.P.S (GREEN POLICY-ANALYZER SYSTEM) TAIWAN
THAI SMILE BUS CO., LTD. EV BUS AND BOAT MASS TRANSPORTATION THAILAND
THE ZOOLOGICAL PARK ORGANIZATION OF THAILAND “ZOODIO” INNOVATION LIVE STREAMING PLATFORM THAILAND
UNIQUE IDENTIFICATION AUTHORITY OF INDIA FACE AUTHENTICATION INDIA
YUNG CHING REALTY GROUP I ASSISTANT TAIWAN

 

ORGANIZATION & CULTURE CATEGORY
COMPANY WINNING INNOVATION COUNTRY/ MARKET
AIA BHD. AGILITY UNLEASHED: TRANSFORMING CULTURE AT SCALE IN AIA MALAYSIA MALAYSIA
COSDENT COMPANY LIMITED COSDENT SMILE DESIGN THAILAND
FAR EASTERN BIG CITY SHOPPING MALLS CO., LTD. BIG CITY: ART AND HEALTH CULTURE HUB TAIWAN
KFU COMPANY LIMITED SUPER 60 PROJECT THAILAND
THAI SMILE BUS CO., LTD. WE CAN MAKE THE WORLD BETTER TOGETHER THAILAND

  

 


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Lazada Philippines highlights profitability, AI-driven innovations, improved e-commerce experience in 2024 milestones

From achieving its EBITDA-positive milestone and pioneering AI-driven features, to an enhanced customer experience and strengthened e-commerce ecosystem, Lazada Philippines shared numerous 2024 milestones during the Dec. 3 thanksgiving event held at its BGC headquarters.

“We started out the year with a commitment to deliver the best price and best experience, and we are proud of the ways we’ve been able to improve and bring more value to our buyers, sellers, and the broader ecosystem. With the promising growth of e-commerce in our market, we are staying focused on helping more Filipinos live convenient, tech-enabled lives,” said Carlos Barrera, CEO of Lazada Philippines.

Carlos Barrera, CEO of Lazada Philippines

GenAI Features Transformed Shopping for 11.11 Biggest Sale of the Year

  • During this year’s 11.11 sale, Lazada’s all-new GenAI-powered in-app features brought shoppers a more personalized, engaging, and dynamic experience. AI Lazzie — Lazada’s integrated and interactive chatbot — streamlined shopper inquiries, resulting in a nine-fold increase in customer engagement compared to a regular business day.
  • Lazada’s GenAI features delivered valuable decision-making information for shoppers by harnessing product reviews, product key selling points, and tailored product recommendations to optimize shopper research process and support purchasing decisions with facts and data.
  • Other improved AI tools like image-based search, skin analyzer and virtual try-ons elevated the shopping experience for every customer.
  • These innovations coincide with the release of Lazada’s Artificial Intelligence Adoption in eCommerce in Southeast Asia report, jointly developed with Kantar Profiles, which revealed that 80% of users use AI features weekly, with chatbots, translations, and visual searches among the most recognized tools. Additionally, trust in AI is strong, with 92% of users relying on it for personalized recommendations, 90% for product summaries, and 88% for purchase decisions.

Building Customer Engagement through Coins and Games

  • This year’s platform improvements brought more ways for shoppers to earn Coins and LazRewards through daily check-ins and challenges. Throughout the 11.11 sale, shoppers claimed P22 million worth in Coins to unlock more discounts and savings.
  • Coins and Games users grew 250% year on year, along with the introduction of Lazada’s newest app games under Big Win Plus, Color Game and Fishing Game.

Meeting the Needs of Filipino Consumers

Seller Q&A

 

  • LazMall connects millions of buyers with over 32,000 leading international and local brands. 2024 marked new flagship store openings including Aesop, BYLZ, Linsy, and Security Bank. A new channel for LazMall Luxury ensures the best prices on premium brands. During 11.11, there was a 300% increase in LazMall orders compared to a regular business day.
  • With a focus on women-driven categories, Lazada continued to revamp its LazBeauty, LazLook and LazMom channels, which produced the top buyer favorites during 11.11 and drove a notable year-on-year increase in total orders and items sold.
  • LazMart — the platform’s online grocery — has made shopping for the household and other necessities even more accessible, carrying over 1,000 brands for millions of customers each day.
  • To enhance customer experience, Lazada launched an improved version of its return and refund policies, with 30-day free returns — double the time as industry standard — and a streamlined refund process, including expanded categories for products eligible under Change of Mind reasons. These enhancements allow buyers to have more freedom and flexibility with their purchases, leading to higher satisfaction.
  • With Lazada’s fast and free shipping, an accessories order placed during the 11.11 sale was delivered in record time of 20 minutes.

Growing a Sustainable Business and Ecosystem

Lazada executives

In July 2024, Lazada Group achieved positive EBITDA for the first time, proving the effectiveness of the company’s long-term strategy and reaffirming its continued investments in the Southeast Asian markets under a sustainable operating model.

In the Philippines, Lazada continues to expand its footprint nationwide, investing in deeper operations across Visayas and Mindanao. With a commitment to empowering consumers and businesses in the digital economy, Lazada continues to expand programs including LazPayLater, LazSave and Lazada Seller Loans. Its LazAffiliates Program has grown to over 1 million registered partners, helping more Filipinos connect with their favorite brands and access opportunities for creative income.

Lazada remains dedicated to delivering the best deals and seamless shopping experiences to all stakeholders and accelerating progress in Southeast Asia through commerce and technology.

 


Spotlight is BusinessWorld’s sponsored section that allows advertisers to amplify their brand and connect with BusinessWorld’s audience by publishing their stories on the BusinessWorld Web site. For more information, send an email to online@bworldonline.com.

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