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PAL to use VR technology for cabin crew training

PHILIPPINE Airlines (PAL) has announced it will start using virtual reality (VR) technology for all its cabin crew training, beginning with latest batch of trainees.
“Using a VR program developed by PAL in collaboration with the startup company Veer Immersive Technologies, Inc., the innovative training modules include aircraft familiarization and cabin door operations for Airbus A320 and A321 aircraft,” the flag carrier said in a statement.
PAL said the VR technology will simulate “realistic and vivid conditions” that are experienced when flying an aircraft, but in a “safe and virtual environment.”
“The VR-enhanced training is expected to help future PAL cabin crew members acquire stronger skills to respond more effectively under pressure to real-world challenges,” the statement added.
The development also effectively cuts the logistical requirements for training, PAL said, as it can now be done even in “remote areas with unlimited use.”
The flag carrier is the first local airline to enhance its training program with the VR technology. The modified training course was formed with the help of the Civil Aviation Authority of the Philippines (CAAP) to ensure that it follows industry standards.
“We are excited to pioneer a truly practical application of VR technology. Our solution not only provides a more efficient training process, but more importantly, it enhances the learning experience of our crew members by making it more immersive, interactive, and fun,” PAL President Jaime J. Bautista was quoted in the statement as saying.
While modified cabin crew training for the Airbus 320 and 321 are the only ones available now, PAL said modules for the Bombardier Q400 Next Generation turboprop are also in the pipeline.
The listed operator of PAL, PAL Holdings, Inc., reported a bigger net loss in the first quarter at P1.1 billion. In a regulatory filing, it said bigger expenses on fuel and oil drove the company’s financial turnout. — Denise A. Valdez

Record Australia payout to actress Rebel Wilson slashed on appeal

MELBOURNE — Hollywood actress Rebel Wilson’s Australian record defamation payout was slashed on appeal Thursday to just Aus$600,000 (US$454,000) in a major win for publisher Bauer Media.
The Pitch Perfect star was awarded Aus$4.5 million in damages against the group last September over articles claiming she lied about her age and background to further her career.
It was the largest defamation win in Australian legal history and Bauer appealed, arguing the size of the settlement set a dangerous precedent and there were errors of law in the judgement.
The Victorian Court of Appeal agreed, setting aside the decision to award her just over Aus$3.9 million for economic losses. It also cut the Aus$650,000 compensation figure for non-economic loss to Aus$600,000.
Wilson had claimed a series of articles in Woman’s Day, Australian Women’s Weekly, and OK Magazine in 2015 had portrayed her as a serial liar and damaged her reputation.
The Sydney-born actress told the trial she was sacked from DreamWorks animated feature films Trolls and Kung Fu Panda 3 following the stories.
But the Court of Appeal said there was no basis for her to receive financial damages for the potential loss of roles.
It found that the previous judge had relied on evidence from Wilson and two Hollywood agents to draw the conclusion that she had lost job opportunities.
“The Court of Appeal held that, for a considerable number of reasons, the critical inferences drawn by the judge could not be upheld,” the summary of judgement said.
“It followed that the judge’s award of damages for economic loss had to be set aside… there was no basis in the evidence for making any award of damages for economic loss.”
Wilson, 38, is in Europe filming and was not in court.
She had previously vowed to give her entire payout to charity and tweeted Wednesday it was never about the money.
“What happens tomorrow (Thursday) is to do with the losers @bauermedia quibbling about how much they now have to pay me,” she said.
“While this case was never about the money for me, I do hope to receive as much as possible to give away to charities and to support the Australian film industry.” — AFP

Demand strongest for skilled food service, construction workers, TESDA says

DAVAO CITY — Food industry workers like livestock slaughterers, chefs and baristas, as well as welders and other skilled construction workers are the most in demand both domestically and overseas, a Technical Education and Skills Development Authority (TESDA) official said.
TESDA Senior Specialist Mafel Joanne N. Gamale said the agency’s survey of employment opportunities has found strong demand for these trades.
She noted that livestock slaughterers, as opposed to butchers, are in particularly high demand in Australia and Canada.
“In other countries, the job vacancies are more in slaughterers than butchers,” she said in a forum here, referring to abbatoir workers. A slaughterer, she added, earns a minimum of about P100,000 per month.
“Locally, demand is high for construction workers because of the Build, Build, Build program of the government… carpentry, masonry, plumbing, electrical installation and maintenance, painting, and tile setting,” Ms. Gamale said.
The TESDA official said while the agency faces challenges on the availability of trainers and assessors for these skills, it is continuously working to increase the number of accredited educators in technical-vocational (techvoc) schools around the country.
Ms. Gamale also cited the need for more techvoc institutions to expand the programs that can be offered to students.
In Davao Region, for example, only 40 programs are on offer out of TESDA’s 278 ready modules. — Maya M. Padillo

Making a Murderer case goes before America’s Supreme Court

WASHINGTON — The US Supreme Court on Thursday was to decide whether to hear an appeal in a case made famous by popular Netflix series Making a Murderer that raised troubling questions about the American judicial system.
Millions of people around the world were transfixed by the gripping documentary series about a blue-collar Wisconsin man and his nephew charged with the murder of a young woman photographer, whose remains were found on the grounds of the family’s auto salvage yard.
Opinions are divided on the guilt of the story’s central character, Steven Avery. He was sentenced in 2007 to life in prison for the murder of 25-year-old Teresa Halbach.
But many viewers were deeply disturbed by the fate of Avery’s nephew, Brendan Dassey — only 16 at the time of the killing — who received the same sentence. It is his case the Supreme Court will be considering.
The prosecution’s case against Dassey rested entirely on a highly controversial police interrogation of the adolescent — a young man of limited intellect — and on his eventual confession.
As cameras rolled, Dassey was questioned for hours, with no lawyer present, by investigators who used questionable tactics to persuade the young man to provide incriminating testimony against himself and his uncle.
Dassey’s defenders say the adolescent, pressed by persuasive interrogators and confused by words and language beyond his comprehension, ended up confessing to acts that never occurred.
POLICE ‘FED HIM FACTS’
“Put simply, the interrogators took advantage of Dassey’s youth and mental limitations to convince him they were on his side, ignored his manifest inability to correctly answer many of their questions about the crimes, fed him facts so he could say what they wanted to hear, and promised that he would be set free if he did so. The resulting confession was more theirs than his,” said Dassey’s lawyer, Seth Waxman, in his petition to the court.
Waxman is a former US solicitor general, meaning he has argued scores of cases for the federal government before the Supreme Court.
It is rare that the high court would take up a case involving an isolated instance of presumed judicial error like this.
But more than 60 prosecutors, in a “friend of the court” filing, urged the justices to take up the case and help “restore the public’s confidence in the justice system.”
They noted that Making a Murderer, viewed by millions of Americans, had prompted “a public outcry over the obvious failure of the system.”
In 2016, a federal judge in Chicago overturned the conviction of Dassey, who is now 28. A three-judge panel later upheld that ruling, finding that the young man’s confession had been coerced.
But last December the full 7th US Circuit Court of Appeals sided with the state of Wisconsin, which has argued forcibly against Dassey’s liberation, calling him a “serious threat to public safety.”
A dissenting judge called that court’s 4-to-3 ruling “a profound miscarriage of justice.”
On Thursday, the last round in Dassey’s long legal battle begins. — AFP

Accenture creating more value-added jobs

ACCENTURE said it is creating more value-added jobs for its employees while giving transactional jobs to new technologies such as artificial intelligence (AI), as part of the “upskill” needed in the advent of automation and AI.
With the growing adoption of new technologies, Manish Sharma, Accenture operations group operating officer, said the company adopted the philosophy of letting skilled employees take on higher-value jobs, therefore removing the jobs needing repetitive or measurable skills.
“We took a pledge in saying that, our people will not do jobs which are measurable, repeatable, predictable, and transactional in nature,” Mr. Sharma said in a press conference on June 14.
“We want to give our people higher value-added jobs rather than …boring jobs..[and] keep jobs which are intellectually stimulating,” he added.
Mr. Sharma also said these will create new, higher-value jobs in the company. “We will have the best of business advisers and who will solve clients’ business problems, and they will be the supervisors of the robots and AI,” he said.
Mr. Sharma noted new technologies have improved their processes and showed reduction in lead time.
The company did not give specific numbers, but Benedict Hernandez, Accenture operations lead in the Philippines, said the company aims to have a marginal decrease for the less than 50% in their work force which are low-skilled.
The company is also investing in increasing skills of its employees. “There’s been a massive, year-round effort to upskill everybody,” Mr. Hernandez said.
Skills upgrade is seen as a solution by stakeholders in the information technology-business process management (IT-BPM) industry, to adapt to the new wave of technologies, to avoid loss of jobs.
Accenture has around 45,000 employees in the Philippines. — Patrizia Paola C. Marcelo

Wall St. wants more female traders, but old perceptions die hard

NEW YORK — As a biomedical engineering student at Duke University, Priya Karani thought she did not have the right skills to break into the heavily male-dominated field of Wall Street trading.
“I was never interested in a career in trading at a bank because I didn’t know it was an option,” Karani said.
A decade later, Karani is a director at Barclays PLC in New York where she trades health care derivatives and helps the bank’s effort to attract more women to trading by talking to female college students about her job.
Despite such efforts Karani still represents a small minority since few women apply for jobs in trading, deterred by its decades-old reputation as an “alpha-male territory” and misconceptions about skills it requires.
“Trading is a hard one to crack,” said Jon Regan, a head of global markets for executive search firm Sheffield Haworth. “I don’t think it has changed much, although firms are working hard to improve their gender ratios.”
The firm, which works for many leading investment banks and conducts studies on behalf of its clients, found women generally account for 12% to 15% of trading roles, he said.
There are no industry-wide data but the Financial Industry Regulatory Authority, which oversees US brokerages, said women accounted for about 28% of individuals registered with it at the end of 2017. Those numbers include not just traders, but also investment advisers.
Banks’ efforts to change that have intensified over the past year with the emergence of the #MeToo movement and growing shareholder calls for disclosures on workforce diversity.
For example, Citigroup, Inc. and Bank of America Corp. released information on diversity and gender pay gap for the first time this year in response to calls from an investment advisory firm.
Since last year, major employers have also been obliged to report gender pay gap data for their British operations, which for banks showed women underrepresented in higher earning roles.
Barclays’ Sophomore Springboard program that Karani supports is one of several initiatives banks have introduced recently to make trading rooms more diverse.
Citigroup Inc does college recruitment focused on informing young women about trading careers and offers them interview coaching, while JPMorgan Chase & Co. has been running an internal program for the past two years called Women Who Trade, which offers networking for female traders of all levels, including potential recruits.
“We are doing a better job at ensuring analyst classes have a better intake (of women),” said Claudia Jury, global co-head of currencies and emerging markets at JPMorgan and a senior sponsor for the program. The bank has hired around 30 women through the program since 2016, it said.
Goldman Sachs Group, Inc. started its Trader Academy in London last year, offering eight months of mentoring, networking and job shadowing for 16 female college students. The bank plans to expand the program to the Americas this year and Asia soon after.
Goldman has said it wants women to eventually make up half of its overall workforce, but acknowledges trading is far from that goal.
“Having women in particular from a trading perspective has always been a challenge for us,” said Janine Glasenberg, the bank’s head of graduate recruiting in Europe, the Middle East and Africa.
Banks are so keen to improve their diversity ratios that one declined to make young female traders available for interviews out of fear they might get poached by competitors.
Shareholder pressure aside, managers and some studies say hiring more women simply makes business sense.
David Hesketh, chief executive of a London-based startup TradingHub said trading simulations the company ran in 2014 and 2015 for hundreds of interns as part of banks’ recruitment programs showed women made fewer trades and took fewer risks, They would also break the rules less than half as often as men. In all, having more women on a team could translate into savings on brokerage fees, loss provisions and fines.
“That is kind of nuts, if you think some firms are getting fines in the hundreds of millions of dollars,” Hesketh said.
Yet former female traders interviewed by Reuters describe an industry, which has left behind discriminatory attitudes common only a decade ago, but where women remain heavily outnumbered and can sometimes feel like outsiders in a “boys’ club.”
Simmy Grover, who worked as an equity trader at Morgan Stanley in London between 2006 and 2009, recalled how just over a decade ago one investment bank was ready to offer her a job, but just could not imagine her on the trading floor.
“I remember walking into an interview and I was asked why I had applied for trading because I was a woman and I should be applying to sales.”
Grover, now a researcher at the University College London, said she ended up working as a trader elsewhere anyway. While she said she never felt marginalized on the job, she would sometimes get overlooked by brokers hosting social events — typically involving watching a soccer game and a trip to the pub.
Divya Krishnan, who was a trader between 2009 and 2014 as part of Citi’s program for quantitative analysts, said in her time the bank was already trying to help young recruits, offering networking opportunities and linking them up with experienced female traders.
They told them, she recalls, to be confident and avoid apologizing too much, something she said women tended to do.
But like Grover she found it was harder to fit in after hours. “I was never a sports person, but that was always a topic of conversation. I had to learn that,” Krishnan, who now works for fintech startup Motif, said.
While workplace culture is slow to change, banks focus their outreach in colleges on broadening a pool of potential candidates by dispelling the myth that only math wizards or those with finance degrees can succeed in trading.
“We spend a lot of the time encouraging women who have liberal arts backgrounds to look at this business,” said Amanda Magliaro, a managing director and head of global structured finance distribution at Citigroup.
Magliaro, who graduated as a Japanese language major and holds an MBA in finance, said the efforts, including interview coaching for women joining its internship program, were bearing fruit: “It has improved the numbers.”
Headhunters say, however, it will take time before effects of such efforts show up in banks’ gender ratios.
“Firms would like to have more women in trading and other areas, but there aren’t that many women in the pipeline.” Ross Gregory, a director at recruitment firm Proco Commodities. — Reuters

Intervention needed to snap Indian bond cycle

INDIAN BONDS are caught in a vicious cycle and policy makers need to intervene to break that to prevent more losses, according to Nomura Holdings Inc.
State-run banks — the biggest holders of local sovereign debt — are largely staying away, owing to losses worth billions of rupees suffered during a rout that has seen the 10-year yield rise in nine of the last 10 months. That’s at a time when supply of government bonds is rising and foreign funds are dumping rupee notes at a record pace.
“It’s in a way a self-sustaining sort of a vicious cycle that as banks refrain from this market, bond yields go higher and as yields go higher, portfolio valuations gets significantly impacted, which further reduces their appetite,” Neeraj Gambhir, Mumbai-based managing director and head of fixed income at Nomura’s Indian unit, said in a phone interview. “This cycle needs to be broken through some policy intervention.”
Gambhir’s call comes after a slew of measures failed to halt the rout. The central bank and the government have already eased some investment rules for foreigners, pared debt sales and allowed banks to spread out trading losses. Yet, the yield on India’s benchmark 10-year bonds has climbed 58 basis points since the first such policy change was announced in late March.
The 10-year yield rose above 8% last week as the Reserve Bank of India (RBI) raised benchmark interest rates for the first time since 2014 and set the stage for a gradual tightening cycle. It fell two basis points to 7.91% on Thursday. A combination of rising oil prices, tighter domestic liquidity and worsening public finances has cast a pall over bonds in the past year.
8.25% YIELD?
“Whether that policy intervention is by way of the RBI buying bonds through open-market operations or it’s the government taking some steps to encourage demand from outside or from the domestic market, that needs to be seen,” said Gambhir. “But unless and until we find some other source of demand for government bonds, the stress in the government bond market will probably continue for the foreseeable future.”
Investor confidence has also been dented by weakness in the rupee, which is among Asia’s worst-performing currencies in 2018.
Whether the 10-year yield “settles at 8% or 8.25% is just a matter of detail, but I don’t see any respite at this point in time,” said Gambhir. — Bloomberg

Short docu on a special Uber driver tops 1st Istorya ng Pag-Asa Film Fest

A FIVE-MINUTE documentary about an Uber driver with Tourette’s Syndrome won the top prize at the recently concluded Istorya ng Pag-asa (INP) Film Festival.
Ang Biyahe ni Marlon, directed by Florence Rosini, was named Best Film at the film festival’s gala night and awarding ceremony held on June 12 at Cinema 6, Glorietta 4 in Makati City.
Tourette’s Syndrome is a neurological disorder characterized by repetitive, stereotyped, involuntary movements and vocalizations called tics.
The film showed how Marlon Fuentes overcame his condition by finding people with similar conditions in the Philippine Tourette Syndrome Association and through the support of his family.
The film festival was created by the Office of the Vice-President and Ayala Foundation and aimed “to enlist professional and non-professional filmmakers as partners in telling stories of hope and inspiration involving ordinary Filipinos,” according to a statement.
“We celebrate the ordinary Filipino’s triumph over adversity, but that does not mean we should resign ourselves to such a life. We need to understand why our people languish and we need to question why we have not been able to break free from the shackles of poverty and adversity. Only when we do can we figure out how to do better,” said Vice-President Maria Leonor “Leni” Robredo, during her opening remarks.
The film festival received over 70 short films before whittling them down to the final 15, all of which were presented in the June 12 event.
Tago by Meg Seranilla, a short film about jazz drummer Nelson Gonzales who runs Tago Jazz Café in Quezon City, was named first runner-up while Gawilan by Kelsy Lua was named second runner-up. The film tells the story of Ernie Gawilan, a swimmer who competed in the 2016 Summer Paralympics.
The top three films will be screened in Ayala Mall Cinemas nationwide from June 13 to 30.
The top films ​were also uploaded onto the film festival’s YouTube page.
Aside from the top three films, the festival also named Anna Mikaela Dizon the Best Director trophy for her film Pamilya Bernardo, the story of two women who find light inside their home amid discrimination because of their malformed limbs.
Best Cinematography was given to The Climbing Puppeteer by AR Angcos. The film is about a business process outsourcing (BPO) professional and hiker who uses ventriloquism to reach out to poor communities in the mountains.
Best Script was given to Ang Gahum Sang Daku Nga Handum by Demy Cruz, Jr., which is about an eloquent young teacher from the Ata Tribe of Negros.
The winners were determined by a panel of judges which included screenwriter Doy del Mundo, filmmakers Dan Villegas and Quark Henares, actress Shamaine Buencamino, and Film Development Council of the Philippines chairperson Liza Diño. — ZBC

LLDA issues halt order vs 2 construction firms

THE Laguna Lake Development Authority (LLDA) said Thursday that it has ordered two construction companies to stop operations for allegedly dumping waste on the shoreland of Taguig City.
LLDA General Manager Jaime ‘Joey’ C. Medina served the cease-and-desist orders to Pasig City-based IPM Construction and Development Corp. and Taguig City-based Level Up Construction and Development Corp.
Mr. Medina also ordered the two companies to stop dumping waste materials and from further reclamation activities.
“[T]hese illegal reclamation and backfilling activities have already resulted to the depletion of the carrying capacity of the lake and because of these continuous defiance,” Mr. Medina was quoted in a Thursday statement.
“The original contour of the Laguna Lake and the natural elevation of the subject leased area which is below 12.50 meters reglementary elevation has increased tremendously and expanding rigorously towards the lake without any approval from the LLDA,” the official added.
Under Section 4 of the Republic Act No. 4850 or the Laguna Lake Development Authority Act of 1966, activities in all titled and untitled lands below elevation of 12.50 meters that will negatively affect the ecological balance of the lake, such as by causing air pollution, are strictly prohibited within the shoreland area.
The law also identifies LLDA as the sole authority to issue new permits when allowing the use of lake waters for any projects or activities affecting the Laguna de Bay. — Janina C. Lim

Living up to its promise


By Alexander O. Cuaycong
and Anthony L. Cuaycong
SINCE its inception in 2005, Sega’s Yakuza series has invariably churned out virtual masterpieces. While a bit all over the place at times, this part family drama, part mafia flick, and part martial arts and adventure franchise has always boasted of top-notch quality in terms of presentation and humor. In this regard, Yakuza 6 does not disappoint; it offers the same blend of action, comedy, and emotional heft via traditionally outstanding production values.
In Yakuza 6, players take on the role of Kazuma Kiryu, fresh off serving three years in prison. They see him return to Kamurocho in order to live peacefully, only to find Haruka, his adopted daughter, in a coma due to a vehicular accident. He then attempts to piece together what happened to her during his absence and, along the way, must fight the many lowlifes that populate the slums of his city, and of Hiroshima, and dig up clues regarding her disappearance.
At first glance, Yakuza 6’s premise might seem mundane. In truth, it is anything but; slated as the last chapter of Kiryu‘s story, it goes out of its way to bring the narrative to players, often in large barrages of cinematic cutscenes. Moreover, it provides summaries of the plots of previous installments; clearly, it moves to elicit as much sympathy for the principal character from newcomers to and veterans of the series alike. And the payoff is nothing short of spectacular; the denouement is moving and befitting of the series’ grand vision.
That said, Yakuza 6 keeps players busy with a myriad of side quests and side activities that prove to be as wild and wacky as ever; among them are a karaoke minigame and a baseball team simulator. Kiryu even gets to manage his own Yakuza clan. These mini-games may not be as fleshed out as those in previous titles, but they do fit in well with the latest release’s crazy and over-the-top theme. What other title provides value in having a selfie taken in the middle of the street?
Admittedly, the nice touches won’t exempt players from having to tackle the meat of Yakuza 6, and that’s where its superb gameplay kicks in. Part brawler and part spectacle fighter, it features combat mechanics that are simple but intuitive; Kiryu has at his disposal a heady mix of light and strong attacks as well as a variety of finishing moves and grapple counters. The style system that predecessor Yakuza Kiwami employed is gone. At the same time, there remains a sense of fulfillment in barreling through goons and thugs alike, the relative lack of variety of moves compared to previous releases notwithstanding.
Granted, Yakuza 6 loses some luster because of its simpler nature and scope. Part of it does feel lacking; there’s just something about it that seems to miss the intrinsic spark that made its siblings so special. On the other hand, it remains extremely enjoyable; for all its frailties, it continues to embody its source franchise’s sense and sensibilities quite well. And to its credit, it runs with nary a stutter in framerate or performance.
Visually, Yakuza 6 delivers; its art style, while nothing earthshaking, is done well and captures the feel of Japan’s shadier, seedier locations. Combat is extremely satisfying and rewarding, with the meaty thunks and solid thwacks Kiryu gives his opponents resounding nicely. All told, it’s a well-made game that players will find significant pleasure in negotiating.
Overall, Yakuza 6 manages to live up to promise. Longtime fans of the series will definitely take to it even if it plays shorter and appears less ambitious than its predecessors. Parenthetically, newcomers won’t take long to deem it worth their time (and perhaps be buoyed to play the previous titles as well). It captures the look and feel of the series; it engrosses as the last chapter of an epic, keeping its humor intact and injecting action in spades from its first to its 40th hour — and, due to its high replay value, well beyond.

Rolls-Royce to cut 4,600 jobs in cash-raising move

LONDON — Britain’s Rolls-Royce said it would cut 4,600 jobs to save £400 million a year in the latest attempt by CEO Warren East to simplify the business and generate more cash.
East has been overhauling Rolls during his three years in charge of the engine-maker but the job cuts announced on Thursday come at a tricky time for a company which has been hit by problems with some aero-engines that has angered clients.
Parts in some versions of the Trent 1000 engine which powers the Boeing 787 Dreamliner jet are not lasting as long as expected, forcing the company to ground planes to carry out inspections.
East said the job cuts were needed to help the company achieve profitable growth.
They will enable the company to save 400 million pounds ($536 million) a year by the end of 2020, but will cost it 500 million pounds over 2018, 2019 and 2020. It will be reported as separate one-off costs, allowing it to stick to its targets for free cash flow.
“These changes will help us deliver over the mid and longer-term a level of free cash flow well beyond our near-term ambition of around £1 billion by around 2020,” East said in a statement on Thursday.
Rolls-Royce has 55,000 employees worldwide of which 26,000 are in Britain. The latest cuts follow a previous removal of around 5,000 roles which followed a series of profit warnings in 2014.
The company said the job cuts would predominantly be in the UK where most of its corporate and support functions are based. It employs 15,700 at its headquarters in Derby, central England.
Jefferies analyst Sandy Morris said while the market would not be surprised by the job cuts as East had hinted there was more restructuring to come, the timing was not ideal.
“Against the backdrop of costly Trent 1000 in-service issues and rising civil engine deliveries, we can see how it might stir a debate about whether the timing of this fundamental restructuring increases near-term risk,” he said.
Rolls said that despite the cost of fixing the Trent 1000 issues it was continuing to stick to its forecast for free cash flow for 2018. — Reuters

BPI looks to ramp up digitalization efforts

BANK OF THE Philippine Islands (BPI) is ramping up efforts to digitize its processes and services to support rapid growth and promote financial inclusion.
In a statement, BPI President and Chief Executive Officer Cezar P. Consing said the lender wants to ramp up its digitalization efforts to enable more convenient and efficient way of banking for its clients.
“It’s about shaping and creating a whole new experience for our customers through digitalization, offering them a better, safer, more convenient way to bank with us,” Mr. Consing was quoted as saying in the statement.
He added that harnessing digitalization supports the National Retail Payment System (NRPS) initiative of the Bangko Sentral ng Pilipinas (BSP) which involves policies and standards for a “cash-lite” economy.
The BSP’s NRPS initiative, launched in 2015, aims to get more Filipinos included into the formal financial system.
The move intends to steer financial transactions gradually away from cash and checks toward electronic fund transfers.
“[A]utomating and digitalizing our transactions is critical to our ability to scale up our operations,” BPI Enterprise Services Head Ramon L. Jocson said. “We are investing in technology so we can serve our clients well.”
Mr. Consing said the lender’s continued digitalization efforts will expand its network of automatic teller machines (ATMs) and cash acceptance machines (CAMs), and will also enhance its digital channels through its Web site and mobile application.
According to BPI, around 36% of its customers access the bank through digital means such as its Web site and mobile app. This percentage grows to 66% if self-service ATMs and CAMs are included.
“Many of our clients have come to embrace technology because of the convenience, safety and reliability it offers,” Mr. Jocson noted.
“The proliferation of smartphones has also stimulated innovation, allowing our customers to save time through a wide array of transactions they can do anytime and anywhere,” he added.
Despite its efforts to enhance and promote digital banking, Mr. Jocson noted the Ayala-led lender is not veering away from its brick and mortar branches as these will continue to “enable for more meaningful interactions that address the financial needs of clients.”
In April, BPI raised P50 billion through a stock rights offer, selling 558.7 million common shares priced at P89.50 apiece.
Proceeds from the fund-raising activity will be used to finance its digital thrust, expand its retail loan portfolio and put up more branches.
BPI, the third-largest bank in the country in asset terms, booked a net income of P6.25 billion last quarter, flat from the profit posted in the same period last year, due to lower trading gains.
Shares in BPI dropped P2.80 or 2.84% to P95.85 apiece on Thursday. — K.A.N. Vidal