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OYO guests to get free insurance coverage

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OYO, QOALA, a multi-channel Insurtech, and Insurance Company of North America (a Chubb company) has teamed up to extend complimentary insurance coverage to guests who book rooms at any one of over three hundred OYO partner-hotels in the Philippines.

“Most consumers are still wary of travel, but those who have traveled recently report a substantial increase in confidence. As we’ve seen in other markets across Asia, during the initial phase of the pandemic, consumers prioritized brand trust, which they equated with health and safety measures,” Ankit Gupta, country head of OYO Philippines, said in a statement.

The partnership between OYO and Qoala is the fourth in Southeast Asia, after Indonesia, Thailand and Vietnam.

The insurance coverage — hotel protection — is underwritten by Insurance Company of North America (a Chubb company) and powered by Qoala, a multichannel insurtech in Southeast Asia backed by Sequoia Capital, Bank Central Asia group and Telkom group.

The coverage ensures customers for personal accidents, emergency hospitalization, loss of luggage and personal effects and other benefits for every night they spend at an OYO partner hotel.

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Customers can provide any potential claims information online via OYO using the oyo.qoala.app.

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