Home Video A way technology supports credit collection Video A way technology supports credit collection February 20, 2025 | 9:56 am Technology can be used to predict which customer tends to miss out on their loan payments, Rahul Sharma, its head of collections technology, AI & delivery, said. Interview by Patricia Mirasol Audio editing by Jayson Mariñas RELATED ARTICLESMORE FROM AUTHOR Simple steps small businesses can take for sustainability The impact of robotic surgery in healthcare What was President Trump aiming for with the reciprocal tariffs?