BRITISH-BRED auto brand Morris Garages (MG) is exerting the utmost effort to guarantee the safety of both customers and staff as it reopens its dealerships. One of its relevant programs is the MG Online Garage Service. Through this, “clients can now consult with accredited MG after-sales service professionals who can conduct remote vehicle diagnosis over video chat. This service allows MG Philippines’ after-sales professionals to make quick, informed opinions on vehicles, without requiring the client to physically go to a dealership.”
It also lets MG service professionals assess whether or not a client is eligible for the MG Mobile Garage home service, which allows a certified MG technician visit a client to do work on a vehicle right in the customer’s garage. MG said in a release that its technicians “are also trained to practice social distancing and practice safety and hygiene precautions even when making house calls and other such trips outside of dealerships.”
To schedule a video consultation and vehicle diagnosis with the MG Online Garage Service, customers may send a message to reachus@mgmotor.com.ph, call the 24/7 MG hotline at (02) 5328-4664, or send a message through the My MG App.
All MG dealerships nationwide encourage clients to book ahead before visiting by calling or using the My MG mobile app to schedule appointments. “This will ensure that the needs of each client are fulfilled while adhering to the global recommendation to practice safe social distancing and limiting the amount of people in dealerships at any given time,” said MG.