Traveloka: The app-y way to travel
BUILDING on its strong presence in Southeast Asia, online travel agent Traveloka has finally entered the Philippine market to introduce its innovative booking services. Having made its mark in Indonesia, Thailand, Vietnam, Malaysia, and Singapore, Traveloka promises to offer the best hotel and flight prices and tons of awesome deals via various payment options to its Filipino audience.
Through its Traveloka App, the tech company now allows local customers to take full advantage of its complete travel solution: providing them with the most convenient and most affordable flight and hotel deals from over 100,000 budget and five-star hotels worldwide and over 70 domestic and international airlines that fly to more than 100,000 various Asia-Pacific and European routes.
Registering more than 10 million downloads on Google Play and App Store so far, the easy-to-use Traveloka App has app-only features including price alerts, paperless e-ticket/hotel voucher and Travelokapay, which promises more secure transactions.
Booking flights or hotels via the app can be done through three easy steps. First step is searching by filling in flight or hotel details along with the date of travel. Next is choosing the preferred flights or hotels from the results given. Last is going to the payment page after supplying the needed passenger/s or guest/s details. Once the payment is confirmed, the e-ticket or hotel voucher will be sent to you via e-mail in just a few minutes. This can then be used in checking in.
Traveloka enables cheaper bookings compared to the desktop and mobile web platforms. It guarantees no hidden charges — what is reflected on the search results is the actual price that should be paid. Customers need not worry about additional fees when the final payment details appear.
With the goal of delivering only the best for its customers, the payment process is made easier and faster through credit card, over-the-counter and bank counter payment options. Locally, payments can be made through Dragonpay, 7-Eleven, Coins.ph, and some leading banks including BDO and BPI.
“One awesome benefit of booking flights and hotels via Traveloka App is customers will be able to get the best deals… They can also save more money as we have several promotions for app users only,” says Traveloka PR manager Busyra Oryza.
Traveloka offers various hotel and flight promotions regularly. When using the Traveloka App, all ongoing promotions can be viewed on one page. Currently up for grabs is an app-exclusive promo wherein customers can get 20 to 35% discount on flight and hotel bookings until March 5.
The app can also compare different flights and schedules, allowing customers to choose whichever option best suits them. It has a Price Alerts feature, which customers may find really helpful in times of sudden changes.
MAKING TRAVEL MORE FUN FOR PHILIPPINE CUSTOMERS
Founded in Indonesia five years ago, Traveloka is currently one of the fastest-growing travel booking services providers in Southeast Asia.
Almost one year into operations in the Philippines, Mr. Oryza says that Traveloka is now seeing an increased interest in its brand on social media sites, indicating that more and more local customers are becoming aware of it.
“It was quite challenging at the time we first launched because many people were not yet aware of our brand and products,” he shares. “However, we managed those challenges by focusing on localizing our content to Philippine customers and always delivering the best booking experience for them.”
Traveloka maintains a branch office in the country that provides 24/7 customer service. Clients can call them anytime of the day at +63-2-246-9057 or talk to their representatives online via Traveloka’s live chat service.
To experience Traveloka’s fresh and amazing deals and service, download the Traveloka App available in the Apple AppStore and Google PlayStore or visit their website at www.traveloka.com/en-ph/hotel.
