IN AUGUST, Honda Cars Philippines, Inc. (HCPI) will launch an online facility it calls VIRTUAL@Honda — a platform “specially tailored for HCPI’s sales and after-sales services.”
In a release, HCPI said that the portal will offer contactless service for the processing of a car purchase, maintenance scheduling, or repairs, a “part of Honda’s continuous efforts in creating a better and safer customer journey with the onset of the new normal brought about by the COVID-19 pandemic.”
The company added that customers will be able to perform the following features of the VIRTUAL@Honda “right in the safety and comfort of their homes.”
• Visit Online
• Inspect models inside out with a 360-degree feature
• Reserve a vehicle and service appointment
• Test drive schedule
• Unit availability query
• Access accounts
• Live chat with a sales consultant
Customers also have the option to speak with dealership staff through virtual communication. Averred HCPI President Masahiko Nakamura, “With the current global pandemic and in view of these uncertain times, HCPI’s priority is the safety of our customers. With this, the soon-to-be launched Virtual Dealership Online Transaction is our alternative solution to provide contactless dealer processes for our customers.”
For more information, visit Honda Cars Philippines’ official website at www.hondaphil.com.
