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UnionBank named ‘Bank of the Year 2020’ in PH

Union Bank of the Philippines (UnionBank) was declared the “Bank of the Year 2020” in the Philippines by The Banker, regarded as the industry standard for global banking excellence.

The prestigious award is given to the institution that has “outshone its peers in terms of performance, strategic initiatives and response to the COVID-19 pandemic.” In a statement, The Banker recognized UnionBank’s“bold efforts to push for greater financial inclusion through its fintech and corporate venture capital arm named UBX.”

UnionBank was lauded for its spinoff UBX’s focus on the development of four new ventures, namely i2i, SeekCap, Bux, and Sentro. In partnership with the Rural Bankers Association of the Philippines, i2i mainly used blockchain technology to bring unbanked communities in rural areas to digital banking.

Meanwhile, the other three ventures were focused on assisting micro, small and medium enterprises (MSMEs) to grow and thrive amid the pandemic.

SeekCap, for example, is an online lending marketplace which supports MSMEs by providing them with sources of credit without having to fill in lengthy loan applications.

To help MSMEs convert their brick-and-mortar shops to online ones, UBX also supported payment gateway Bux and digital shop builder Sentro. Bux can be integrated into an online seller’s platform while Sentro helps entrepreneurs set their online shops. Sentro has built-in protections for both the sellers and buyer and logistics services.

The Bank upped its game in providing the best digital banking experience through the enhancements of its mobile app, UnionBank Online. Digital banking customers are now able to move between devices more easily as it has combined its two previously separate desktop and mobile banking portals.

It is also upgraded with features like QR code payments, real-time digital account opening and digital cheque deposits.

To date, UnionBank Online has enabled billions worth of fund transfers, bills payments and load purchases every month.

The onset of the Covid-19 pandemic highlighted how people in rural areas faced difficulties in obtaining cash due to low numbers of branches and ATMs. In response, UnionBank established a scheme to allow app users to send money for collection from remittance counters. The scheme was used in particular by urban workers sending money home to their families.

In his acceptance speech, UnionBank President and CEO Edwin R. Bautista said, “This is truly a singular honor for our team at UnionBank. This award is for all UnionBanker who kept the faith in our digital transformation four years ago, who believed in what we can achieve together, and who today are leading the charge.  We may look like a different bank today, but our purpose remains the same: to elevate lives and fulfill dreams.

With a challenge as massive as the COVID pandemic, technology is just a means to an end and not an end in itself.  Ultimately, it is our UnionBank DNA that is now ‘Digital to the Core’ that is pulling us through.  We remain steadfast in our commitment to ‘Tech Up, Pilipinas’ and enable inclusive prosperity making sure that NO ONE, not our customers, not our colleagues, not our countrymen, GETS LEFT BEHIND,” Bautista said.

To know more, visit UnionBank’s official pages at https://www.unionbankph.com/ and UBX at https://ubx.ph/

Standard Chartered Bank distributes relief support to flood victims

Typhoon Ulysses that struck the country last month brought heavy rains in Metro Manila and Central Luzon causing widepread flooding particularly in the eastern part of the national capital region, Cagayan Valley and Isabela. The entire landmass of Luzon was placed under state of calamity with estimated damages reaching more than Php20 billion. 

Standard Chartered Bank (SCB), the oldest international bank in the country, has made a Php 1 Million donation to non-profit Philippine Business for Social Progress (PBSP) through the initiative “United for Luzon”for relief support to severely flooded areas particularly Montalban, Marikina, Cainta and Cagayan Valley. The donation amount will allow the bank to providefoodbagsgood for one week supply to 1,000 families in these areas.  

The bank, led by its Corporate Affairs, Brand and Marketing Head Mai Sangalang distributed relief packs recently in Marikina, Montalban Rodriguezand Cainta, Rizal. Relief distribution in Cagayan is scheduled this week.

“This year has been very challenging for all of us brought about by the global pandemic and natural disasters.The bank has responded quickly to give support in the wake of these trying timesby extending relief assistance to communities and individuals who suffered from the volcanic eruption, lockdowns, coronavirus, typhoons and severe flooding. This is our way of demonstrating solidarity and helping vulnerable sectors recover,” she said. 

Earlier this year, Standard Chartered also distributed thousands of relief bags to the displaced families of Taal Volcano eruption relocated in Sto. Tomas, Bauan and San Luis, Batangas.The bank also donated Php 12.5 Million to provide support to 10,000 families in vulnerable communities in Metro Manila affected by the lockdown through relief packs and more than 11,000 personal protective equipment to different hospitals in the country through PBSP’s Bayanihan Musikahan fundraising platform for COVID relief aid.

Hundreds of relief bags were distributed to severely flooded residents of Brgy San Andres, Cainta Rizal. In photo are: Standard Chartered Bank Corporate Affairs, Brand and Marketing Head Mai Sangalang (3rdfrom left) together with Councilor Felipe Sauro and other bank and LGU officials.

Relentless network upgrade results in improved speeds and QoS during 2H, says PLDT-Smart

Continuous investments in improving their fixed and wireless network and their customer support services have enabled the Philippines’ largest integrated telco PLDT and its wireless subsidiary Smart Communications, Inc. (Smart) to provide better speeds and quality of service to their customers in the second half of the year.

“The PLDT-Smart network expansion went full throttle this year, in response to the surge of demand for connectivity and data. It was not easy, but we managed to set all systems in motion to enable us to expand the reach and capacity of our fixed and wireless networks across the country amid the challenges brought about by the pandemic,” said Alfredo S. Panlilio, Smart Communications President and CEO and PLDT Chief Revenue Officer.

“We continue to invest in a superior network with better fiber systems, LTE, and most recently, 5G.  ​And we are working double-time on our nationwide expansion program, particularly fiber rollout and migration. Being able to help Filipinos navigate through challenges by giving them means to rebuild their lives definitely entrenches PLDT-Smart’s position in the life and future of our customers,” he added.

Network expansion

In 2020, PLDT and Smart further accelerated the rollout of their fixed and wireless networks to deliver better customer service. PLDT’s fiber infrastructure, the most extensive in the country, is now at more than 422,000 kilometers as of November.

This fiber infrastructure supports Smart’s mobile network, which now covers 94% of the population. As of November, Smart has also increased the number of its LTE and 3G base stations to over 58,000, while also rolling out an additional 313 5G base stations as it accelerates its 5G commercial services nationwide. Total homes passed is at 8.7 million for the same period.

To further improve coverage and connectivity, Smart is rolling out an additional 2,000 cell sites next year. Since the Anti-Red Tape Authority issued its Joint Memorandum Circular in August, Smart has secured over 1,600 permits to build more cell sites and accelerate the telco’s goal to improve customer experience across the country. These permits cover towers to be built in Metro Manila and in typhoon-impacted provinces like Albay, Aurora, Batangas, Bulacan, Cagayan, Camarines Sur, Cavite, Isabela, Laguna, Masbate, Quezon, Rizal, and Sorsogon, which were in the path of recent strong typhoons Rolly and Ulysses, to name a few.

Resilient network 

These investments also include efforts to make the network more resilient.

PLDT recently fired up its fiber-optic link to Catanduanes island, ensuring service resiliency in one of the country’s most typhoon-stricken provinces. This network upgrade came on the heels of Smart’s quick restoration of telco services in Catanduanes, the first telco firm to do so after super typhoon Rolly (international name: Goni) disrupted communications there last month.

PLDT is also laying down underground fiber optic cables in the Bicol region and in Samar province, which are frequented by strong typhoons, further making their digital infrastructure backbone more resilient.

Third-party studies

These network investments have resulted in performance levels that have been widely cited by third-party organizations like Ookla, Opensignal, and umlaut.

According to independent mobile analytics firm Opensignal’s latest Mobile Network Experience Report on the Philippines, Smart leads in mobile network experience, particularly in terms of 4G Availability, 4G Coverage Experience, Video Experience, and Download and Upload Speeds.

Earlier reports released this year by Opensignal also noted “impressive improvements” in mobile network experience in the Philippines since 2017 as Filipinos spent more time on 4G/LTE. Download Speed Experience in the country has also increased by around 80% between the fourth quarter of 2017 and the first quarter of 2020, with Smart consistently in the lead over the last two years.  In another study, Opensignal also noted improvements in mobile network experience across five regions: National Capital Region, North & Central Luzon, South Luzon, Visayas, and Mindanao between Q4 2018 and Q3 2020. The analysis looked at improvements in Video Experience, 4G Availability, Download Speed Experience, and Latency Experience on a regional level.

On the other hand, PLDT and Smart were also found to have the country’s fastest fixed and mobile internet networks based on analysis by Ookla, the global leader in internet testing and analysis. The results were based on tests taken with Speedtest® covering the first half of 2020. Previously, PLDT and Smart were also hailed by Ookla as the fastest fixed and mobile networks in the Philippines in 2018 and 2019.

“Based on our own internal data, Smart’s average download speeds nationwide have stayed ahead of competition this year. In Metro Manila, customers with devices with modern chipsets already experience average download speeds of 47 Mbps,” said Joachim Horn, PLDT chief technology and information advisor, adding that in cities like Cebu and Davao, Smart’s speeds on devices with modern chipsets are already at 33 Mbps and 37 Mbps, respectively, and that nationwide, this figure is at 35-37 Mbps.

Meanwhile, after consistently staying ahead of the competition, Smart posted a “good” score of 750 in umlaut’s benchmarking survey, breaching the 700-level for the first time in the third quarter of 2020, and is on track to reach the level of global tier 1 operator in two years.  According to Germany-based umlaut’s mobile wireless benchmark trend, Smart has consistently led by a large margin over its competitor, even as umlaut’s standards became tougher each year.

Beefing up customer support

PLDT and Smart are also beefing up their customer support services in response to the increased demand for internet connectivity. Although affected by pandemic restrictions, PLDT and Smart have made adjustments in their work processes and gradually scaled up their ability to build and repair. Network expansion continued despite pandemic conditions. When the quarantine restrictions eased up, manpower began to increase and PLDT-Smart stores reopened to serve more customers.

“Our goal is to keep on challenging how we work so we continue to improve in finding ways to make things easier and simpler for our customers. Our direction is to go digital — thus the drive to enable our customers to do more online: get their bills, pay their bills, get help. This is also a needed shift given the global situation today where customers must stay safe in their homes,” said PLDT-Smart First Vice President and Commercial Operations Head Marco Borlongan, adding that most stores have re-opened, network teams are working to fulfill installation and repair requests, and the call center is back to serving customers 24/7.

The new work-and-study-from-home arrangements have resulted in an increase in the volume of calls that PLDT and Smart receive daily, including plan upgrades, as well as repairs and billing concerns, according to PLDT-Smart Vice President for Consumer Care Chiqui Abad, who added that resolution of customer issues depends on the concern. Product or billing-related queries are generally resolved at point of interaction, while some repair-related concerns may need a technician to be dispatched to resolve the issue and thus may take longer. PLDT said its network service teams have been able to steadily ramp up the company’s installation capacity to meet the continuously growing demands, whereas customer support services are also now operational, including its call center, the PLDT Smart app, and a self-service portal called myHome.

“We have also added new channels, like an SMS channel, and are strengthening our digital channels, so customers can have other ways of reaching us aside from 171,” Abad said.

These initiatives form part of PLDT’s investments in capital expenditures, which have totaled Php 432 billion from 2011 to September 2020. PLDT’s expansion efforts and investments helped the Group cope with sustained growth in data traffic when COVID-19 community quarantines commenced in March. PLDT is anticipating capex of at least P70 billion for 2020.

 

BSP holds key interest rate steady

The Monetary Board said it has “observed early indications of improved mobility and sentiment” in the country despite the pandemic. — PHILIPPINE STAR/MICHAEL VARCAS

By Luz Wendy T. Noble, Reporter

THE BANGKO Sentral ng Pilipinas (BSP) on Thursday kept its benchmark interest rate steady, a move widely expected amid the recent uptick in inflation alongside some signs of economic recovery.

In its seventh and final policy-setting meeting for the year, the Monetary Board (MB) maintained the BSP’s overnight reverse repurchase, lending and deposit facilities at all-time lows of 2%, 2.5%, and 1.5%, respectively.

“[T]he MB is of the view that monetary policy settings remain appropriate. The MB believes that an accommodative monetary policy stance, together with sustained fiscal initiatives to ensure public welfare, should quicken the economy’s transition toward a sustainable recovery,” BSP Governor Benjamin E. Diokno said in an online briefing on Thursday.

The continued benign inflation was among key considerations for the decision, Mr. Diokno said. Noting the recent uptick in food prices was “transitory,” he said the future inflation trajectory will remain within the 2-4% target band set by the government.

The BSP chief said the rollout of coronavirus disease 2019 (COVID-19) vaccines in other countries has boosted market confidence, “supporting improved prospects for global growth.” However, the optimism is tempered by the strict lockdowns implemented in countries experiencing a fresh wave of COVID-19 infections.

“On the domestic front, the MB also observed early indications of improved mobility and sentiment. While recent natural calamities could pose strong headwinds to growth, the further easing of quarantine measures should help facilitate the recovery of the economy in the coming months,” Mr. Diokno said.

The central bank has cut rates by a cumulative 200 basis points (bps) this year, the latest of which was the 25-bp reduction during its November meeting.

A BusinessWorld poll last week showed all 15 analysts expected the BSP to hold rates during Thursday’s meeting.

INFLATION
Meanwhile, the BSP upgraded its average inflation forecast  to 2.6% (from 2.5%) in 2020 and 3.2% (from 2.7%) in 2021.

“The main factors that went into that revision — one is the increase in global crude oil prices,” BSP Deputy Governor Francisco G. Dakila, Jr. said in the same briefing.

“The second is the supply side, the pressures on the food front, and that is something that we see when we look at the November inflation outturn,” Mr. Dakila added.

The consumer price index rose by 3.3% in November, the fastest in 21 months, mainly on the back of the a quicker increase in food prices as a string of strong typhoons hit Luzon.

On the other hand, the BSP’s inflation outlook for 2022 was retained at 2.9%.

Going into 2021, Mr. Dakila said the country is already seeing some signs of early recovery in domestic activity, although there remained downside risks for domestic demand.

“This emphasizes the need for continued policy support from the BSP, and this support should continue to be in place until the economic recovery gets underway,” Mr. Dakila said.

Mr. Dakila is also bullish that “continued fiscal and monetary policy support will spur borrowing activity in the coming year,” given easing measures from the monetary side tend to work with a lag in the banking sector.

Lending growth in October stood at 1.9%, its slowest in 13 years amid tighter credit standards by banks and low consumer confidence. This, despite the 200 bps worth of rate cuts during the year.

Alex Holmes, an economist at Capital Economics, said economic growth in the next quarters will likely continue to disappoint.

“With the virus still not under control, restrictions will need to remain in place for longer, which will further hold back the recovery. Promising news on vaccines looks unlikely to quickly change the situation,” Mr. Holmes said in a note.

The Health department reported 454,447 COVID-19 infections as of Thursday, warning there may be a spike in cases after the holiday season.

Mr. Holmes noted the weak recovery trajectory will be reason enough for another round of easing in 2021.

“While higher oil price inflation will push up the headline rate early next year, the weakness of the economy will keep underlying price pressures subdued and inflation should stay within the BSP’s 2-4% target band,” he added.

On the other hand, a continued spike in inflation paired with faster economic recovery could make the BSP “less” accommodative in 2021, said Security Bank Corp. Chief Economist Robert Dan J. Roces.

“The BSP will be mindful that real policy rates have turned substantially negative and the effects this could have to both financial system and price stability,” Mr. Roces said in a Viber message.

Revenue index’s slump continues in 3rd quarter

Companies continued to see a decline in revenues in the third quarter, even as the government started loosening lockdown restrictions. — REUTERS

By Lourdes O. Pilar, Researcher

GROSS REVENUE generated by firms continued to decline in the third quarter, albeit at a slower pace compared with the plunge seen in the second quarter, as lockdown restrictions slowly eased amid the pandemic, the Philippine Statistics Authority (PSA) reported on Thursday.

Data from the PSA’s Quarterly Economic Indices report showed the total gross revenue index (GRI) slumped by 13.1% year on year in the third quarter. This marked an improvement from the record-high contraction of 26.4% in the second quarter but was a reversal of the 7.8% growth in the third quarter of 2019.

Real estate posted the largest decline during the quarter at 39.2%, followed by other services at -32.9% and transportation, storage and communication at -27.7%.

Other sectors that saw annual declines during the period were mining and quarrying (-13.6%); manufacturing (-11.6%); trade (-9.2%); electricity, gas and water supply (-6.3%).

Only financial and insurance activities posted growth during the quarter with 11.2%.

Meanwhile, the employment index fell by 10.7% in the third quarter compared with the 1.6% growth logged a year earlier.

Contractions in employment during the period were observed in the following sectors: other services (-18.8%); transportation, storage and communication (-17.8%); manufacturing (-6.0%); trade (-5.3%); construction (-3.7%); financial and insurance activities (-1.1%); real estate (-1.1%); and mining and quarrying (-0.5%).

Only the electricity, gas and water supply sector posted an expansion in employment at 2.6%.

Compensation likewise dropped by 10.1% in the third quarter from a 6.7% growth a year earlier, led by transportation, storage and communication (-25.1%); other services (-16.3%); manufacturing (-8.8%); real estate (-7.0%); trade (-5.8%); electricity, gas and water supply (-5.7%); and construction (-1.9%).

On a per-employee basis, compensation grew by 0.7% from five percent a year earlier using current prices. At constant 2016 prices, however, it shrank by 1.8% from a 3.3% growth last year.

“[T]here’s only one major reason for the negative trend in the Gross Revenue index, which is the continued quarantine measures put in place by the government,” said University of Asia and the Pacific (UA&P) Senior Economist Cid L. Terosa in an e-mail.

“Since business activities have not been fully opened, we shouldn’t expect gross revenues to match year-ago levels. Also, logistics issues have hampered the delivery and supply of goods to markets,” he added.

In a separate e-mail, ING Bank N.V. Manila Senior Economist Nicholas Antonio T. Mapa noted the index’s improvement in the third quarter compared with the previous quarter, saying it reflects the similar trends observed in the gross domestic product (GDP) as the government gradually eased quarantine restrictions.

Latest government data show economic output declining by 11.5% in the third quarter compared with the annual declines of 0.7% and 16.9% in the first and second quarters, respectively. This brought the total contraction in GDP for the three quarters to 10%.

Mr. Mapa also pointed to the contraction seen in almost all sectors, particularly real estate where sales and rentals are “likely pressured to decline due to the sharp slowdown in economic activity.”

“Meanwhile, the gain of the financial sector reflects two things: 1) the financial industry acting as a lifeline to help distressed individuals and businesses during the time of recession, and 2) the extension of the loan moratorium which likely masked or simply delayed the negative impact of the economic downturn on banks’ profitability,” Mr. Mapa said, referring to the one-time 60-day loan moratorium provided under Republic Act (RA) No. 11494 or the Bayanihan to Recover as One Act (Bayanihan II) following the initial debt relief under Bayanihan I (RA 11469).

“We do expect GRI to sustain its improvement, although it may very well remain in contraction, as the economy begins to open up, but ultimately [the index] will track the trends noted in GDP and we do not see a sharp and quick recovery as the Philippine economy is severely injured after the shock caused by the pandemic,” Mr. Mapa said.

Meanwhile, UA&P’s Mr. Terosa expects the index to “tread on negative ground” but with the downtrend being slower in the fourth quarter compared with the previous periods.

“Overall, the GRI for 2020 will show a double-digit slump,” he said.

PHL secures $900M in loans from World Bank

People use a boat to travel within Amulung municipality in Cagayan after heavy flooding due to typhoon Ulysses, Nov. 19. — PHILIPPINE STAR/MICHAEL VARCAS

THE WORLD BANK approved two loans worth $900 million (P43.3 billion) for projects aimed at supporting the country’s economic recovery through a wider adoption of digital technology and programs to alleviate poverty in rural communities.

In a statement on Thursday, the multilateral bank said its board of executive directors approved a $600-million (P29-billion) loan that will promote competitiveness and boost resilience to natural disasters, and a $300-million (P14.4-billion) loan to provide additional financing for the National Community Driven Development program.

The World Bank said the first loan will support “reforms to hasten the adoption of digital technologies, promote greater competition, and reduce the costs of doing business to revive more economic activities and jobs in the country.”

Among the reforms to be supported by the loan include the proposed indemnity insurance to protect public assets against natural disasters, the faster rollout of the national ID program, and the shift to digital transactions for Customs procedures.

“Reforms to improve digital infrastructure and speed up adoption of digital technologies will not only help the country’s efforts to recover from the impacts of the pandemic but will also boost its export competitiveness that is vital for creating more and better jobs in the future,” Ndiamé Diop, the country director for Brunei, Malaysia, the Philippines and Thailand of the World Bank, was quoted as saying in the statement.

Meanwhile, the $300-million loan will provide more funds for the Department of Social Welfare and Development’s existing program that assists local governments in implementing community-based projects in poor municipalities.

“Community-driven development approaches have shown to be effective in accelerating community reconstruction following disaster events and efficiently putting money for priority needs of communities around the world,” said Mr. Diop.

With the community-driven strategy, poor communities will be able to organize themselves, assess their situation, and come up with project proposals to address the issues, which will then be submitted for potential funding if deemed necessary.

Most of the community projects involve the provision of basic facilities such as the construction of roads, water systems, school buildings and day care centers. The program targets poor barangays and municipalities that have limited internal revenue allotment.

Amid a coronavirus pandemic, the communities can obtain funds for their isolation facilities, rehabilitation of water and sanitation facilities, construction or improvement of health stations, as well as the maintenance of these establishments.

The World Bank previously lent $479 million (P23 billion) for the program launched in February 2014.

Between 2014 and 2020, the program supported more than 28,000 completed community-based projects across 19,000 villages in 830 municipalities. The bank estimated this benefited 7.8 million families.

The multilateral bank extended loans to the Philippines worth $1.88 billion (P86.5 billion) as of Dec. 15 to boost the government’s pandemic containment efforts. — Beatrice M. Laforga

Delayed passage of CREATE seen to hurt MSMEs’ recovery

Small businesses will pay lower corporate income tax if the Corporate Recovery and Tax Incentives for Enterprises (CREATE) bill is passed into law. — PHILIPPINE STAR/EDD GUMBAN

THE DELAY in Congress’ approval of the proposed Corporate Recovery and Tax Incentives for Enterprises (CREATE) Act will likely hurt the recovery prospects of businesses affected by the coronavirus pandemic, a senator said.

This after the House of Representatives decided to convene the Bicameral Conference Committee in January to reconcile the conflicting provisions of the House and Senate versions of the CREATE bill.

“As your Chair of the Senate Committee on Ways and Means, I would like to put on record that this delay in the passage of CREATE this year is a huge setback,” Senator Pia S. Cayetano said during the plenary session, Wednesday evening.

“Precisely why we had daily deliberations to the extent of setting aside other very important bills is because we recognize the importance of this bill particularly for the MSMEs (micro, small, and medium enterprises) and the business sector,” Ms. Cayetano said.

Economic managers earlier said the timely passage of the CREATE bill, which cuts corporate income tax and rationalizes fiscal incentives, will help the economy bounce back faster from the recession.

Under the approved Senate Bill No. 1357, CREATE seeks to immediately cut the corporate income tax to 25% from 30% starting July 2020. It will also cut the corporate income tax for enterprises with net taxable income not exceeding P5 million and net assets worth up to P100 million to 20%. 

The CREATE bill will also allow exporters and domestic industries to enjoy four to seven years of income tax holiday. Exporters and critical domestic industries may continue to pay the 5% on gross income tax earned (GIE) in lieu of all local and national taxes for 10 years.

The Fiscal Incentives Review Board, to be led by the Finance and Trade departments, will be mandated to review incentives granted by investment promotion agencies. It will also have the authority to approve investments worth more than P1 billion.

“I’d like to point out that the reason the incentives portion was so important was because we wanted to plug the leakages and we wanted accountability,” Ms. Cayetano said.

“There is roughly P400 billion last recorded, I believe that was 2017, unaccounted for incentives that are being given away,” she added.

The House lawmakers have raised concerns on some key provisions of the Senate version of CREATE, such the revenue sharing scheme between the local government units and the National Government for registered businesses whose Special Corporate Income Tax lapsed. — C.A. Tadalan

The pandemic creates an appetite for stimulus that’s hard to satisfy

By Kyle Aristophere T. Atienza

MARITES A. SOTELO, 53, owns a small food store near a public school in Alicia, Isabela — scene of some of the worst Cagayan Valley floods after Typhoon Ulysses (international name: Vamco) in November.

That means that on top of the pandemic, which deprived her of her clientele after the schools closed, Ms. Sotelo has had to deal with the economic damage done to her town by the typhoon, which caused the Cagayan River to overflow its banks — to the extent that she wishes for more government aid for small businesses.

Her plight, multiplied millions of times across the country, has helped create unprecedented demand for stimulus funds, with Congress enacting economic revival packages in the hundreds of billions of pesos. Meanwhile, economic managers have tried to persuade legislators to accept smaller amounts, citing limits to the resources available to the government.

The recovery is hanging in the balance, with the Philippines’ fiscal response deemed by analysts to be among the smallest in the region, shedding light on the central conflict currently simmering within government — legislators eager to spend, and economic managers trying to impose restraint.   

The rush to stimulate the economy kicked off shortly after the initial declaration of a state of calamity on March 16 via Proclamation No. 929, which recognized the outbreak as a public health emergency. Such declarations under Philippine law are designed to expedite the release of government funds to support urgent spending priorities.

Congress responded by passing the P275 billion Republic Act (RA) No. 11469 or the Bayanihan to Heal as One Act (Bayanihan I), which granted Mr. Duterte special powers to realign funds from within the P4.1-trillion national budget for 2020. The law provided for, among others, cash handouts of between P5,000 and P8,000 a month over two months for 18 million low-income families.

The law, which was signed by Mr. Duterte on March 25, was initially only valid for three months, though efforts to extend this period were ongoing at deadline time.

BAYANIHAN II: ‘LESS OF S STIMULUS’
By June, as the lockdown dragged on, the calls emerged for more stimulus, particularly after the Philippine Statistics Authority (PSA) reported record unemployment of 17.7% in April, equivalent to 7.3 million jobless.

The result was RA No. 11494 or the Bayanihan to Recover as One Act (Bayanihan II), which authorized P165.5 billion in additional funding for coronavirus-related spending and economic stimulus measures. The actual funding level was P140 billion, with the balance of P25.5-billion contingent on further fund-raising or savings — among the first clues that the government was straining to raise money. The law was originally designed to lapse before the end of the year, but as of mid-December, efforts were underway in Congress to extend its validity, as well as the period when 2020 Budget funds can be used.

IBON Foundation Executive Director Sonny A. Africa described Bayanihan II as “less of a stimulus” because it was largely funded by budget re-alignments and not new spending, as was Bayanihan I.

“The Philippine response is even weaker than those countries that are less ‘financially strong’ or creditworthy which indicates that we really have more fiscal space than the economic managers admit,” Mr. Africa told BusinessWorld.

Two months before Bayanihan II was passed by the House in August, the chamber had approved at plenary level a P1.3-trillion stimulus package, the proposed Accelerated Recovery and Investments Stimulus for the Economy (ARISE) bill. It was written by House Stimulus Committee Chair Stella Luz A. Quimbo, and was intended mainly to aid small firms severely impacted by the pandemic.

The Department of Finance, however, put its foot down, calling the package “fiscally unsustainable.” Finance Secretary Carlos G. Dominguez III, citing the need to keep resources in reserve for a long pandemic, balked at a bill that was equivalent to about a quarter of the annual budget. The Senate has thus far yet to pass its version of the ARISE bill.

“An effective stimulus program involves spending more. More borrowing will not be a problem if the economic managers let go of their narrow obsession with credit ratings and instead give more attention to what the economy and the people need,” Mr. Africa said.

He described the size of the Bayanihan packages as only a fraction of the P3 trillion in projected borrowing for 2020.

REVIVING THE ECONOMY
Ms. Quimbo, a former University of the Philippines economist who is currently pushing a Bayanihan III bill, said the packages enacted so far are “not sufficient for the genuine economic recovery of the country.”

Ms. Quimbo said an additional economic stimulus package is needed to ensure that recovery targets are met, and estimated the amount needed at P1.56 trillion. In mid-November she filed HB No. 8031 or the proposed Bayanihan to Arise as One Act (Bayanihan III).

“Given the numbers, I hope our economic managers would… agree to support Bayanihan III,” Ms. Quimbo told BusinessWorld.

The Bayanihan III bill provides for an additional P400-billion stimulus package, boosted by the need to rehabilitate areas that sustained damage from typhoons Rolly (international name: Goni) and Ulysses.

Apart from the DoF’s default position of spending restraint, the pro-stimulus camp also has to contend with the administration’s desire to leave an infrastructure legacy when it steps down. The government has gone on record as saying that it is depending on infrastructure spending to lift the economy.

Mr. Africa said a P1.5-trillion stimulus program, which includes P752 billion in emergency assistance for low-income families and P680 billion for small businesses and the agriculture sector, will be needed to bounce back from the pandemic.

It’s a standoff whose resolution may ultimately decide how soon the recovery will come.

Reading the telco results for clues on the digital shift

By Arjay L. Balinbin, Senior Reporter

PLDT, INC. and Globe Telecom, Inc. reported mixed earnings in the first nine months of the year, but the telecommunications incumbents are expected to outperform the broader economy going forward as the pandemic hastens the adoption of digital processes and work practices.

Globe’s attributable net income for the nine months to September came in at P15.87 billion, down 10.25% from a year earlier. On an EBITDA basis (earnings before interest, taxes, depreciation, and amortization), earnings declined 2.8% to P56.25 billion, amid pressure on revenue during the pandemic.

Globe’s service revenue for the first nine months was P109.1 billion, down 1% from a year earlier, after a weaker performance by its mobile, corporate data and fixed-line voice business segments.

On the other hand, PLDT’s nine-month attributable net income grew 23.1% to P19.68 billion. Revenue increased 7% to P133.22 billion, while EBITDA improved 13.7% to P65.86 billion.

PLDT noted that it saw strong performances across the board for the nine months, as customer demand spiked for digital services during the pandemic.

In an e-mail replying to queries from BusinessWorld, Fitch Ratings analyst Janice Chong said PLDT’s continued outperformance was “driven by its robust fixed-line position and stronger mobile network capacity to accommodate competitive data offers.”

“Its heavy capital expenditure (capex) investments over the past few years and the recent reallocation of 2G spectrum to 4G have improved network quality and coverage,” she noted.

PLDT’s capex amounted to nearly P260 billion over the past five years.

The pandemic, however, forced a slight rethink of capex plans, with PLDT lowering its guidance for the year to P70 billion from P83 billion while Globe guided capex lower to P50.3 billion from P63 billion. 

Kerwin Chan, equity research analyst at COL Financial Group, Inc., said in an e-mail interview that the two companies experienced delays in their network rollout plans due to the lockdown restrictions. 

“Moving forward, we expect both telcos to ramp up their rollout plans and expand capacity as data demand grows in the post-pandemic world,” he added.

COL Financial Group considers both telcos to have “performed well and mitigated the impact of the pandemic,” Mr. Chan said.

In a phone interview, Philstocks Financial, Inc. Senior Research Analyst Japhet Louis O. Tantiangco said the telecommunications sector is riding out the pandemic in strong position to capitalize on the digital shift.

“This is because of growing opportunities as the economy shifts to the digital space where we are seeing a lot of activity happening online. You have  work-from-home setups, online business transactions, and online classes.  Given these, we are expecting growth in demand for data services,” he said.

Asked how the industry will deal with the greater reliance on home broadband during the public health emergency, Mr. Tantiangco said: “We are seeing a boost in fixed line, in the home broadband segment, but that doesn’t mean to say the mobile data segment is going to be left behind. We are still expecting strength from the mobile segment. We are seeing a shift from the traditional text messages and calls to the mobile data segment, so that’s where we are seeing the growth.”

Fitch Ratings’ Ms. Chong said the limited fixed-line infrastructure in the Philippines means that telcos would need to meet growing demand for home broadband through wireless connectivity.

“Despite the lockdown restrictions and people staying at home, both telcos were still able to book flattish to slight growth in their mobile data segment. Moving forward, we expect mobile data revenue to grow as mobility increases and channels for mobile top-ups become more accessible,” COL Financial’s Mr. Chan said.

OVERCOMING RECESSION
Nomura Global Markets Research expects the economy to contract by 9.8% this year, with the Philippines dealt further setbacks by late-year natural disasters.

The economy remained in a recession in the third quarter as GDP contracted by 11.5% after the record 16.9% plunge in the second quarter, according to the Philippine Statistics Authority. GDP grew by 6.3% in the same period last year.

Ms. Chong said the incumbent telcos are expected to outperform GDP given the essential nature of their services.

“Our forecast assumes flat to low single-digit growth for 2020, despite a stronger-than-expected 1H20 (first half) increase of 3%. However, downside risks that could delay sector recovery in 2H20 (second half) include continuing restrictions on mobility and prolonged relief measures extended by telcos,” she added.

Ms. Chong said Fitch also expects telcos “to continue to take a more lenient approach on payment collection through the year in light of the recession, and to start to tighten consumer credit in 2021.”

Mr. Chan of COL Financial noted that both Globe and PLDT have briefed analysts that they expect “flattish growth” for this year.

“They emphasized possible downside risks to their forecast for the year due to possible worsening of economic conditions,” Mr. Chan said.

Still, COL Financial believes that the telcos “can stand firm” despite the negative economic conditions, he added, noting that higher data usage is expected as users embrace the digital transformation in the new normal, although the spending habits of the lower-income segments have likely changed due to the economic slowdown.

5G COVERAGE
Globe and Smart Communications, Inc., the wireless arm of PLDT, introduced 5G technology in 2019 and 2020, respectively. They are currently expanding the coverage of their commercial 5G services nationwide.

Mr. Chan expects that budgets for the 5G rollout will only make up a small percentage of both telcos’ capex for next year, due to the dearth of 5G-compatible devices in the Philippines.

Fitch Ratings’ Ms. Chong said the Philippines is likely to depend heavily on the standing 4G network to meet robust demand for data “in the next few years.”

She said the momentum of 5G rollouts will depend on the affordability of 5G devices, particularly in a prepaid market “that currently yields a monthly average revenue per user (ARPU) of $2 for mobile services and $20 for home broadband.”

“Globally, 5G has so far offered limited success in consumer segments, due to the lack of differentiation from existing 4G services and, therefore, the ability to charge premium pricing. We expect operating cash flow to lag significantly behind investment, keeping free cash flow constrained over the next three years,” Ms. Chong said.

COMPETITION
There will be “tighter competition” among telcos next year because of the expected commercial rollout of Dito Telecommunity Corp., Philstocks Financial’s Mr. Tantiangco said.

“If Dito Telecommunity matches the services of Globe and PLDT-Smart, of course it’s going to capture a bigger market share, and this could lead to slower revenue growth for the incumbents,” he said.

Ms. Chong said aside from regulatory pressures, competition will be a major factor for future investment, “driving net leverage — measured as funds flow from operations (FFO) net leverage — higher at around 2.6x-2.8x over the next two to three years.”

She said network expansion is likely to accelerate over the next few quarters, following the capex delays due to the pandemic restrictions.

Who will dominate the industry next year? “We believe PLDT’s broader service diversification and entrenched fixed-line position will mitigate revenue pressure in its wireless business, compared with Globe. An under-served fiber broadband market offers long-term revenue opportunities for fixed-mobile convergence over the next few years,” Ms. Chong said.

Mr. Tantiangco expects new entrants aside from DITO. “If an industry is booming or if an industry is going to be profitable, it’s going to entice more players so they can take advantage of the opportunities as well,” he said.

Hastings Holdings, Inc., a unit of PLDT Beneficial Trust Fund subsidiary MediaQuest Holdings, Inc., has a stake in BusinessWorld through the Philippine Star Group, which it controls.

Dropouts push private schools to the brink as public education picks up the pieces

By Jenina P. Ibañez, Reporter

CLASS SIZES at private schools are shrinking, which in normal times might be taken as a mark of quality because they imply lower student-to-teacher ratios. However, the underlying reason is far more disturbing: students are dropping out because many parents have suffered setbacks to their livelihoods and can no longer afford tuition.

In response, private schools have asked for aid to help students pay for school fees, a big ask in the middle of a pandemic when the government is committing every last possible peso to containing the coronavirus.

The other side of the coin is that more than 400,000 students moved to public schools this year. In a online interview, Education Undersecretary Jose L. R. Mateo said 860 private schools have shut down, 97% of them elementary schools.

The consequences are not difficult to imagine: former private-school students who still want to continue with their education may have little recourse but to transfer to public education, in the process creating a resource crunch there and overburdening public school teachers even further.

The pandemic has not spared larger private schools, according to Joseph Noel Estrada, managing director of the Coordinating Council of Private Educational Associations (COCOPEA), where even for those that remain open, the story is declining revenue alongside increased expenses, mainly spending on digital teaching systems.

“Private schools have tried many approaches to this, from scaling down operations, cutting down on expenses to more extreme measures like laying off faculty and teachers… some have even retained faculty and teachers under a ‘no work-no pay’ scheme since the lockdown,” he said in a phone interview.

Mr. Estrada said that the industry lost around half of its students compared with the previous school year, with only around two million enrolling. Tuition discounts of 20-30% were also offered to help students in financial distress, he said.

Meanwhile, with the public school system absorbing new students, the main problem appears to be transitioning the teaching staff to new reality of virtual teaching.

“Blended learning is hard. Public school teachers are using their messenger apps to accommodate the questions of students and the parents helping them,” according to France L. Castro, a party-list legislator representing the Alliance of Concerned Teachers (ACT).

“They need internet allowances… That’s an additional cost for them,” she said in a phone interview, pointing to the urgency of digital literacy training.

The scramble for resources extends to the Department of Education (DepEd). While education agencies including DepEd collectively have the largest share of the 2021 budget, Ms. Castro maintained that the annual teachers’ allowance increasing to P5,000 from P3,500 next year is not enough to cover distance learning expenses.

FUTURE OF EDUCATION
Mr. Estrada said part of the burden on private schools is that they need to comply with government regulations setting online teaching standards which were set even before the pandemic. These rules were meant to deter “fly-by-night” operators from offering teaching services.

“Now, everyone needs to go into online and flexible learning. We should be allowed to transition smoothly, in a less regulated environment,” he said.

He said that the government required all schools to acquire learner management systems and to hire personnel available round the clock to address online complaints.

Despite the possibly contentious idea of the government supporting students in private education, COCOPEA is asking the government to provide tuition subsidies to keep schools alive, to the extent of invoking Article XIV of the Constitution, which “recognizes the complementary roles of public and private institutions in the educational system.”

As a practical matter, the DepEd’s Mr. Mateo said government support for private institutions will help decongest public schools. The government is not in principle averse to the idea of funding students going into private education — the DepEd itself maintains a program subsidizing students enrolling in private senior high schools.

“Assuming for the sake of argument there is a law that will allow us to support (private) elementary schools — the bigger question is do we have the money? Is Congress giving us sufficient funds?”

Ms. Castro said even online learning’s promise of, at minimum, saving students the trouble of commuting to school, is predicated on better access to devices and improved internet infrastructure.

On the private side of the fence, an underlying issue is the need for a policy environment that inspires confidence. Mr. Estrada said clarity is needed on how the government intends to regulate and support online learning going forward, which is seen as key to unlocking the investment needed to operate under the new constraints imposed by the pandemic.

“Doing online involves costs, WiFi capabilities,” he said. “So you need to have to have some certainty also.”

National ID poised to fulfill promise of better aid distribution

By Beatrice M. Laforga, Reporter

REYNALDO L. ANGARA, 70, a barangay chairman in Tondo, Manila, confessed to struggling with distributing Social Amelioration Program (SAP) cash aid in April, when poor recipients needed it most after the lockdown took away their ability to earn a livelihood.

The main difficulty, he said, was the inability of many to produce valid and reliable identification.

Tasked with gathering initial information and identifying possible beneficiaries, Mr. Angara also cited the absence of guidance from higher-ups on how to establish identity and ensure that the aid goes to the poorest segments of society.

“Ang problema, kaya di mabigay ’yung SAP, ang policy nila ibibigay sa mga poorest eh since wala namang ID ang mga tao, hindi ma-identify kung ito mayaman, may trabaho o may mga ari-arian kasi ang ID nila, ’yung iba wala talaga (The problem in distributing SAP was that most of the poorest families it intended to reach do not have valid ID. Lack of ID makes it difficult to determine their financial status),” he said in an interview.

That month, the government launched its P200-billion SAP to provide emergency relief to 18 million low-income families severely affected by the strict lockdown imposed in mid-March.

Much of the economy shut down, workers’ incomes were slashed while many were laid off, but the P5,000-P8,000 cash aid per family per month went a long way towards ensuring their survival. However, it was distributed slowly in the absence of a reliable database.

“Had the National ID been in place, it would have been easier to establish the identities of people registering for the various social protection programs made available during the pandemic,” Jose Ramon G. Albert, a senior research fellow at the Philippine Institute for Development Studies (PIDS), said in an e-mail.

To identify potential beneficiaries, the staff of the Department of Social Welfare and Development (DSWD) relied on a list created at the start of the program, along with the department’s own database. Interviews by local officials were also conducted for validation, a process made much more difficult by stay-at-home orders and social-distancing rules.

President Rodrigo R. Duterte himself expressed dissatisfaction with the delayed implementation of the national ID system, saying it could have helped speed up the process of reaching aid beneficiaries.

Wala tayong ID system until now. Kung may ID system lang tayo, na-iwasan natin itong mga ito (We have no national ID in place; we could have avoided the delays in distributing aid),” Mr. Duterte said in an online speech in April.

Republic Act No. 11055 or the Philippine Identification System (PhilSys) Act, was signed into law in August 2018 to establish a national ID, cut down on redundant government-issued IDs, and help cardholders more easily establish their identity when opening bank accounts.

The law authorized a P27.8-billion budget to set up the system covering the entire population eventually, with the Philippine Statistics Authority (PSA) designated the main implementing agency and the central bank tasked with printing out the physical cards.

National Statistician Claire Dennis S. Mapa, who  heads the PSA, said the agency was given a total of P7.1 billion between 2018 and 2020 to procure all the systems needed to launch the program and start the registration process.

“The DSWD is looking forward to the PhilSys so that we can efficiently and effectively deliver the social services… for the poor families and other vulnerable sectors. With a national ID in place, the DSWD will make use of it to identify beneficiaries of our various social protection programs,” DSWD Spokesperson Irene B. Dumlao told BusinessWorld by telephone.

Ms. Dumlao said the department’s programs that will be facilitated by the national ID are the Pantawid Pamilyang Pilipino Program (4Ps), the Sustainable Livelihood Program, the Social Pension for Indigent Senior Citizens, the Supplementary Feeding Program, and the Unconditional Cash Transfer Program.

The PSA was still finishing the procurement process when SAP was launched, and with ongoing safety protocols and mobility restrictions, mass registration only started in October.

To date, more than 5.035 million heads of household have been pre-registered as of Nov. 16, well past the halfway point of the government’s target of nine million individuals by year’s end. Pre-registration is the first of a two-step process in applying for the national ID, in which PSA personnel conduct house-to-house visits to targeted households to gather basic demographic information and schedule the next step.

Crunch time for the program could be 2021, when 40 million more are due to be registered, which will include a biometric scan, a key security feature of the ID.

The agency’s budget for the program next year was also increased to P4.1 billion to further accelerate the rollout. Mr. Mapa said the bulk of the budget will go to the printing of physical cards and the actual registration, which will involve deploying PSA personnel to field offices near the registrants.

The agency is currently in the planning stages with the DSWD, the main agency in charge of aid distribution, Rosalinda P. Bautista, deputy national statistician and an assistant secretary at the PSA, said in an interview.

“The DSWD plans to utilize the national ID system to ensure proper identification of our clients or beneficiaries and thereby eliminating misrepresentation and duplication of claims and assistance. The national ID system will further systemize the targeting and will facilitate the identification of vulnerable sectors and groups. This will also help the department proactively develop and deliver social protection programs,” the DSWD’s Ms. Dumlao said.

The national ID will contain a unique serial number — the PhilSys Number (PSN) — giving cardholders the ability to monitor transactions using their PSNs.

The hope is to reduce the risk of fraud, double registration and money laundering because of the centralized database, and help cardholders build up a credit history, especially among the unbanked.

“This will be especially beneficial in social welfare and social security programs, where the PhilSys will contribute to ensuring that the right beneficiaries are receiving benefits (e.g. through verification and by linking the PSN to a beneficiary’s financial address), and the financial sector, where the PhilSys will contribute to addressing money-laundering risks and better credit history data,” PSA’s Ms. Bautista said.

The registrars found that 88% of the participants in the initial phase of registration do not have formal bank accounts, raising the prospect of increasing their access to financial services. Possession of a bank account will help even more in depositing future aid packages.

PIDS’ Mr. Albert noted that registration with the national ID should be mandatory because it may be difficult to convince many individuals to register if they have other government-issued IDs.

“What should be set up are accountability mechanisms to ensure that people are protected and not being harmed by the use of data,” he added.

While restrictions due to the pandemic have hampered the implementation of the national ID this year, the PSA is hoping that delays will be minimized in 2021 as registration ramps up.

On the ground, Mr. Angara, a barangay captain for nearly three decades, said he hopes the national ID will finally be rolled out, foreseeing an easier time for his constituents in obtaining government aid, business permits, and job applications.

Malaking tulong sa amin yun. Nakakaawa naman ang mga tao, entitled sila sa government benefits pero dahil lang walang barangay certificate, hindi makakakuha. (It will be a big help for us. It is a shame that people entitled to government benefits cannot avail because they do not have at least a barangay certificate),” he said.

Motorcycle delivery riders, more essential than ever, have seen job security elude them

By Revin Mikhael D. Ochave, Reporter

ARIES JAY C. DE GUIA, 28, a motorcycle delivery rider in Valenzuela City, considers himself lucky these days to clear P500 a day — less than half of what he used to earn before the pandemic, and below the prevailing minimum wage for Metro Manila.

Mr. De Guia said before the crisis he typically had four to seven bookings a day, peaking at 13 during busy periods. Now demand has turned uneven, and he is down to two or three.

The ordinary risks undertaken by delivery couriers, like road hazards or scam orders, have only multiplied during the pandemic, but their plight has become a grim struggle for survival, at a time when their services have never been more essential.

The National Wages and Productivity Commission pegs the daily minimum wage rate for the National Capital Region at between P500 to P537, highlighting the precarious employment arrangements for delivery couriers, rooted in hiring practices that have proved hard to eradicate.

Raul M. Francia, Department of Labor and Employment (DoLE) Information and Publication Service Director, said in a mobile phone message that motorcycle delivery drivers are engaged via contracts of service.

“They have no employee-employer relationship. Therefore, they don’t enjoy job security,” Mr. Francia said.

On Nov. 18, riders of a food delivery service protested outside the DoLE office in Intramuros, Manila, alleging unfair labor practices.

At a Senate hearing on the DoLE 2021 budget, Senator Emmanuel Joel J. Villanueva said the problem was the absence of guidelines for employing delivery riders, owing to the “new economy” nature of the work.

Mr. Villanueva said such workers, at minimum, need to be granted basic benefits such as Social Security System (SSS) and PhilHealth coverage.

In a mobile phone message, transport expert Rene S. Santiago said the labor problems are akin to the long-running struggle to wean the jeepney industry from the infamous “boundary” system.

“No benefits, no security, mostly no SSS coverage. Our existing labor laws are obsolete when it comes to the digital age,” Mr. Santiago said.

Ride hailing and delivery company Grab Philippines said it provided its motorcycle and car drivers alternative sources of income during the early months of the lockdown.

In April, the company said drivers with its GrabCar service transitioned to the delivery business after consumers were unable to move around due to movement restrictions.

“With public transportation being suspended following the announcement of the enhanced community quarantine, Grab has been able to offer virtual training to its GrabCar driver-partners and quickly on boarded them as GrabFood, Grab Express, and GrabMart delivery-partners for the time being,” the company said.

In a mobile phone message, Angkas Chief Transport Advocate George I. Royeca also said the company now sees an entrenched place for its delivery businesses like Angkas Padala and Angkas Pabili.

“Delivery will definitely still be a part of our ecosystem, although our core competence really focuses more on transportation,” Mr. Royeca said.

Mr. Santiago said motorcycle delivery is here to stay “as sellers and buyers get used to online trading,” calling the segment “the bright star of an economy in recession and in recovery.”

Mr. De Guia said he will continue with motorcycle delivery not just because of need, but also, despite the many issues, “this makes me happy.”

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