
In The Workplace
By Rey Elbo
I’m a factory supervisor with 15 years of experience with no clear expectations of getting a promotion in a family-owned business. I report directly to the operations manager who is the son of the owner. It’s about time to move to another organization. With my wealth of experience, I’m confident that I can answer almost any question pertaining to the job of a production manager in another factory. — September Morn.
Having self-confidence is only half of the equation. Even if you answer all the killer questions in a job interview, you need to be conscious of the other requirements in order to nail down the job. Most people understand that oral and written communication are major components in securing a job.
Per my experience and the experience of other job applicants who consulted me, communication skills are often not enough. You may not believe this, but what you may be communicating to other people, including to a prospective employer, can unmake you even if you possess strong credentials.
I’m referring to nonverbal behavior. If you have a rough personality buoyed by your self-confidence, the same coarse behavior can bring you down.
For example, the tone of your voice can make or unmake your chances of career advancement. This may not be apparent in your current job as your boss and colleagues may have been accustomed to your style. But what if you’re applying for a job? Chances are, because of your self-confidence, your answers to every interview question can bring you down when you appear overly smart, making the job interviewer feel stupid in the process.
NONVERBAL ELEMENTS
Aside from giving intelligent answers in a job interview, what are other considerations that employers are seeking? Punctuality counts, as does self-control, particularly over nerves; even how they deal with the security guards, receptionists and secretaries.
All these contribute to the overall impression, which a prospective employer may find very important. Here are other non-verbal impressions that could help your cause:
One, a winning personality. Appearance is everything. It’s the first non-verbal message that you’ll given off even before saying “good morning” or “good afternoon.”
A lot depends on the culture of a prospective employer. You must do your homework by visiting the office if you have friends there. If you don’t, check the company website to learn about their culture. Whatever information you can dig up should give you clues on what to wear during the interview.
You can’t go wrong by dressing professionally. There’s no such thing as being overdressed even if the interview is done online.
Two, sit properly and relax. Lean slightly towards the interviewer to communicate your interest. But don’t overdo it because leaning too close could suggest being hard of hearing. Establish eye contact with the interviewer. This suggests to the interviewer that you are honest and trustworthy.
Project warmth in your facial expression. This helps you convey a positive image. Practice your facial expressions with a spouse, family member or close friend. Your tone of voice can also betray you even without you knowing it.
Three, project class and competence. Aside from sitting, the way you stand, walk and offer a handshake will tell them more about yourself. I know how difficult it is to correct posture when you’re used to slouching or walking with head down looking at the floor. But you can always try, for the sake of a job interview.
The appearance of having class and competence conveys much about yourself. This should be easy for someone with 15 years’ experience. One caveat though: you’ll appear more likeable if you act naturally.
In conclusion, pay close attention to the interviewer’s actions and questions. You’d be surprised to learn the importance of reducing your apprehension and projecting eagerness to have an intelligent exchange of information. It’s something to remember while you are making a critical decision on possibly leaving your current employer.
Don’t forget to objectively assess your current work performance. It may give you a hint of what’s in store for you when you join another company, only to be told that you’re not the right fit for them after months of employment.
Bring Rey Elbo’s leadership program called “Superior Subordinate Supervision” as an exclusive event for your supervisors and managers. For details, chat with him via Facebook, LinkedIn, X (Twitter) or e-mail elbonomics@gmail.com or via https://reyelbo.com