EPLDT, Inc., the information and communications technology firm of the PLDT group, launched a cloud-based phone service for businesses in partnership with Microsoft and AudioCodes.
“With ePLDT Calling for Microsoft Teams, we will enable businesses to have maximum productivity and a seamless collaboration among employees,” said Jovy Hernandez, president and chief executive officer of ePLDT, and senior vice-president and head for PLDT and Smart Enterprise Business Groups, said in a statement on Friday.
The company said the service was launched in response to operational inefficiencies as organizations implement work-from-home arrangements, where employees are forced to deal with multiple applications for work.
“Traditional telephony solutions provided limited capabilities at a high cost and effort,” said Nico Alcoseba, vice-president and head of ICT Business for PLDT Enterprise.
“ePLDT Calling for Microsoft Teams is the perfect solution for effective internal and external communication,” he added.
The ePLDT Calling for Microsoft Teams aims to connect all the communication needs of an organization through one application.
Calls via the platform, which include videoconferencing, are said to be protected via Microsoft 365’s security system. Organizations may also get real-time quality of calls insights.
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