DIGITAL payments firm PayMaya Philippines, Inc. said it now operates over 200,000 touchpoints nationwide, serving over 28 million users.

“With over 200,000 touchpoints across the country, PayMaya currently operates the largest footprint for financial transactions nationwide, allowing its more than 28 million users to easily pay, add money, cash out, or remit using their PayMaya accounts,” PayMaya said in an e-mailed statement over the weekend.

The company added that its network is six times larger than the combined 12,371 bank branches and 22,162 ATM terminals nationwide.

“PayMaya has become a lifeline to many people during the pandemic, and we’re seeing it become even more essential for consumers, businesses, and the government in the years to come,” PayMaya President Shailesh Baidwan said.

PayMaya is a subsidiary of Voyager Innovations, Inc., the digital arm of PLDT, Inc.

Among the businesses that use PayMaya’s cashless technology are Megaworld, McDonald’s Philippines, Jollibee Foods Corp., Goldilocks, Unilever, Petron, Shell, Robinsons Malls, SM Supermalls, Smart Communications, Angkas, and Food Panda, among others.

PLDT Chairman, President and Chief Executive Officer Manuel V. Pangilinan expects PayMaya to be profitable by 2024.

Voyager’s portfolio, aside from the PayMaya e-wallet and app for consumers, includes PayMaya Enterprise for end-to-end merchant-acquiring solutions and Smart Padala, which has over 37,000 partner agent touchpoints nationwide.

Hastings Holdings, Inc., a unit of PLDT Beneficial Trust Fund subsidiary MediaQuest Holdings, Inc., has a majority stake in BusinessWorld through the Philippine Star Group, which it controls. — Arjay L. Balinbin