Toyota Motor Philippines Corp. (TMP) dealer networks have restarted operations for 19 outlets in areas under general community quarantine, changing showroom layouts to ensure physical distancing measures.
The company in a press release on Thursday said that it is applying health measures in line with the health department and the World Health Organization as it reopens stores.
Business operations to repair motor vehicles and motorcycles are allowed in areas under general community quarantine.
TMP said dealers will have regular temperature checks for employees and customers, and will have regular facility disinfections, especially for common areas.
The dealers changed the layout of their showrooms and service reception areas, and will limit the number of people allowed inside the facilities at any given time.
TMP dealers will only accommodate confirmed service appointments booked on their recently launched online service booking mobile app MyToyota PH.
Dealers that have reopened in Luzon include La Union, Isabela, Tuguegarao, Calapan, Puerto Princesa, and Camarines Sur.
Reopened Visayas locations include Roxas, Negros Occidental, Tagbilaran. Tacloban, Calbayog, Dumaguete, and Aklan, while Mindanao locations include Cagayan de Oro, Iligan, Valencia, General Santos, Kidapawan, and Butuan.
“While we are facing challenging times, this also presents an opportunity to come back better and stronger, to review our current processes and find improvements, to constantly provide ever better products and services, and to make our team members’, customers’, and partners’ lives safer and more convenient,” TMP President Atsuhiro Okamoto said.
“We are working hard to prepare our dealerships and ensuring that everyone will be safe upon their visit. We look forward to serving our valued customers again.”
Toyota Financial Services Philippines had also extended its payment terms, as well as the expiring policies under the Toyota Insure and warranty coverages, until after the enhanced community quarantine is lifted. Toyota vehicles scheduled for periodic maintenance services are also under a grace period until the end of the quarantine. — Jenina P. Ibañez
