DAVAO CITY — Swedish-owned outsourcing firm Transcom Worldwide Philippines, Inc. has opened a new office here that will serve as a support center and back-up space for its work-from-home (WFH) employees.
Transcom Managing Director for Asia-Pacific Kenneth F. Juarez said the “T:Space” will be a venue for training, collaboration, and equipment deployment for workers who will be delivering services from their own home.
At the same time, it will have available workspace for those employees who encounter connectivity problems or other issues at home that could affect their output.
“Investing in our people and our culture of support will continue to fuel growth for us and for those we serve,” Mr. Juarez said during the T:Space launching ceremony on March 24.
Mark Lyndsell, Transcom’s regional chief operating officer, said T:Space, located at the Matina IT Park, aims to ensure business continuity and provide quality, uninterrupted service to clients while its employees have a safe, reliable work environment.
Transcom started operations in Davao City in August 2018 when it acquired Awesome OS, an e-commerce firm that supports various brands in North America.
The combined work force of Awesome OS and Transcom’s work-from-home employees in the city is at least 4,000.
The T:Space opening was attended by Swedish Ambassador to the Philippines Annika Thunborg, who said that the venture was among the business opportunities discussed during a webinar organized by the Sweden Embassy in partnership with the European Chamber of Commerce in the Philippines and the Davao City Investment Promotion Center amid the coronavirus pandemic last year.
“This webinar gave Swedish investors an overview of the attractive opportunities in Davao City for foreign investors. My visit here this week is a follow-up to this endeavor. I am commending Transcom for opening a satellite office in Davao City,” Ms. Thunborg said. — Maya M. Padillo
