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Accelerated digital transformation to continue in 2021 — research firm

Four trends will shape the technology and telecommunication market in 2021: accelerated artificial intelligence (AI) automation in operations; the reshaping of the technology landscape...

AI startup raises $4 million in seed round, partners with LBC...

Expedock, an artificial intelligence (AI)-powered supply-chain startup, raised $4 million in its seed round and closed an enterprise deal with LBC Express. 

Training for the jobs of the future

As we start 2021, COVID-19 is still with us, along with the many changes it has prompted in the way we do things. Many parents are still working from home, as children are also learning from home. Public transportation is still limited, and people are still encouraged to just stay home unless in need of essential goods or services. Many places and businesses have remained closed.

AI-powered contact tracing system in talks with LGUs, establishments

CAWIL.AI Solutions, an industry-agnostic artificial intelligence (AI) social enterprise, is in talks with the local government units (LGUs) of Calapan City and Quezon City...

Startups should explore AI, robotics, drones, and other tech solutions  —...

The old ways are gone, the digital economy is here, and “startups are powering up and making things easier and being frontliners in their...

A resilient customer experience partner to rely on

By Bjorn Biel M. Beltran, Special Features Assistant Editor The world was caught unaware by the coming of the COVID-19 pandemic, with many businesses, organizations,...

The pandemic could be a turning point for consumer trust in...

Ninety-four percent of Filipino consumers expect companies to accelerate their digital initiatives, according to “State of the Connected Customer 2020,” a report by customer relationship management (CRM) firm Salesforce released on October 29. COVID-19 drove this increase, with 88% saying that the pandemic elevated their expectations of digital capabilities.

COVID-19 controls turn Asia into global surveillance hotspot, analysts say

Philippines among worst-scoring nations KUALA LUMPUR — Asia has become the world’s surveillance hotspot and is at risk of serious privacy breaches as measures rolled...

A robot tried to fix value investing and ended up buying...

Artificial intelligence has been touted as a solution for everything from ending lines at the checkout to rooting out systematic bias in Wall Street hiring. It was almost inevitable that someone would suggest using it to fix value investing.

Tired of Zoom calls? Company offers at-home hologram machines

LOS ANGELES — Looking for a new way to communicate during the pandemic? A Los Angeles company has created phone booth-sized machines to beam...

Schools turn to artificial intelligence for efficient campus administration

Schools are turning to Edusuite, an artificial intelligence-powered management system that automates campus administration. 

Singapore in survival mode looks to reinvent itself — yet again

The pandemic is proving the ultimate test for Singapore, the tiny city-state that has a reputation of reinventing itself during times of crises.

[B-SIDE Podcast] Artificial intelligence: the key to a thriving post-pandemic economy

https://open.spotify.com/episode/3QYK6sxokTsbp5vvKzBHlY Follow us on Spotify BusinessWorld B-Side Artificial intelligence (AI) may be the key to helping the Philippine economy get back on its feet. Without sufficient...

Singapore plans more than $14 billion to super-charge innovation

Singapore is positioning itself for a post-COVID world with massive investment in innovation, over and above the immediate support it’s giving to help the economy rebound from possibly its worst downturn on record.

Navigating new opportunities in commerce

Winning together in the fourth industrial revolution By Mark Louis F. Ferrolino, Special Features Writer People are becoming more sophisticated; they now demand for faster and more...

On redefining the future of business

By Bjorn Biel M. Beltran, Special Features Writer In fast-changing times, it is the responsibility of leaders and visionaries to redefine what it means to contribute...

Assessing the technological shifts driving the future workplace

By Adrian Paul B. Conoza, Special Features Writer Changes in the workplace have been more imminent than before with the arrival of new technologies and a...

The exciting possibilities of next-generation technologies

The global economy is undergoing disruptive changes prompted by the emergence and adoption of technologies such as mobile and cloud computing, cryptocurrency, the Internet...

Better service through technology

With many industries being transformed through technology, the insurance sector is following suit as well. The insurance industry is going beyond the traditional means...

Seven ways to AI-power your business

Artificial intelligence solutions for your corporate challenges

Isla Lipana & Co.: Always responding to the needs of the...

In the ever-competitive Philippine accounting scene, Isla Lipana & Co. enjoys a level of prestige that is hard to rival. Its inspiring longevity has...

Navigating a more dynamic world

By Mark Louis F. Ferrolino, Special Features Writer The local finance and accounting industry continues to thrive on the back of the country’s growing economy and...

Will collectors want it?

FOUR MONTHS ago, Christie’s said it held the first-ever auction of art created by artificial intelligence (AI). The $432,500 sale sparked a controversy among critics over whether it’s really AI-generated if a human was involved in making the portrait.

The five tech decisions CEOs need to make in 2019

Tech advice from the president of Microsoft Asia.

New IBM mentorship program readies students for a tech-powered future

Bridging the local skill gap with new mentorship program.

Adopt, adapt, become adept—rising up to disruptive tech

UPS’ Chris Buono on how to future-proof your firm.

35-year-old unknown creates the world’s most valuable startup

How Zhang Yiming succeeded where Google could not.

From tellers to coffee shops — how new tech is changing...

IBM expert weighs in on banking’s new tech and new competitors.

Finding comfort and guidance in disruptive times

MORE AND MORE industries are facing disruption as digital technologies continue to evolve. Traditional business models are crumbling, and transformation is prevalent in the...

Nestle wants your DNA

The company that brought you milk chocolate, Maggi instant noodles and Rocky Road ice cream is worried about your health. Nestle SA, the world’s largest...

Today’s online marketplaces might just be tomorrow’s banks, expert says

Platform companies and online marketplaces are the biggest competition faced by banks today, an industry expert from IBM said. If they plan on surviving, players need to look beyond banking to keep profits afloat.

Five disruptive global retail trends

KPMG, one of the world’s biggest professional services firms, argues that disruption — which is often portrayed as something “that is coming” — is...

World’s biggest AI startup raises $1.2 billion in mere months

SenseTime Group Ltd. has raised $620 million at a valuation of more than $4.5 billion just months after scoring a similar amount from investors...

BusinessWorld Economic Forum 2018 tackles realities of disruption

Last May 18, BusinessWorld, the most read and most respected business newspaper in the Philippines, triumphantly staged the third edition of its annual BusinessWorld...

Big data, a good or bad omen for Philippine business?

By Bjorn Biel M. Beltran, Special Features Writer The fourth industrial revolution is heralding a world of rapidly transforming business landscapes. Across all industries, from media...

The customer-centric story of disruption

By Mark Louis F. Ferrolino, Special Features Writer In a trajectory of rapid improvements, buoyed by disruptive technologies, consumers are becoming more demanding and discriminating. Emerging...

Alibaba shows off smart wine store at Vinexpo

HONG KONG -- With no shop workers or cash tills and payments made using facial recognition, China’s largest e-commerce platform Alibaba created a fully automated wine store at Hong Kong’s Vinexpo fair on Tuesday.

Silicon Valley start-up looking to sell AI system to BPO firms

By Janina C. Lim, Reporter A Silicon Valley-based tech start-up is set to sign a contract with a major business process outsourcing player in the...

Humans fight back against robots mining personal finance data

REGULATORS are beginning to teach robots who’s the boss. After spending billions of dollars on cutting-edge artificial intelligence technologies, Europe’s banks and insurers face tougher...

Man vs machine: Will AI put our humanity at stake?

THE VISION of an all-knowing, omni-present intelligent being that forms the backbone of our everyday lives has been portrayed in movies that captivate the...

The future of recruitment is here

By Gilbert Camasura, AFPM president and CEO, Asia Select Inc. Imagine waking up one day when everything in the world is automated. Individuals go about...

BPO sector: An economic pillar

The Department of Trade and Industry (DTI) defines business process outsourcing (BPO) as the “delegation of service-type business processes to a third-party service provider.”...

The Future of Recruitment is Here

By Gilbert Camasura, AFPM, President, Asia Select, Inc. ​Imagine waking up one day when everything in the world is automated. Individuals go about their business...

Google flexes AI muscle while chasing rivals at annual conference

GOOGLE introduced new products and technology upgrades at its annual developer conference on Tuesday that showed the internet giant lagging behind Apple, Inc. and...

AI-powered tool helps PHL companies build customer communities

By Janina C. Lim, Reporter Telco firms said a marketing platform powered by artificial intelligence helped improve their business decisions, in turn, boosting their revenues and performance...