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Scores of Globe, Smart in gaming experience decline — Opensignal

MOBILE GAMING experience on the networks of Globe Telecom, Inc. and Smart Communications, Inc., the wireless arm of PLDT, Inc., have both declined during the coronavirus pandemic, Opensignal said in its latest Mobile Network Experience Report.

Globe and Smart scored 34.4 and 34.5 on games experience, respectively, on a scale of 0-100, the United Kingdom-based wireless coverage mapping company said.

In Opensignal’s last report in April, Globe and Smart scored 35.9 and 36.9, respectively.

The declines in both mobile operators’ scores in the November report “cannot be viewed in the context of long-term trends, but given the extraordinary circumstances, they are attributed to the coronavirus disease 2019 pandemic,” Opensignal said.

The games experience metric, according to Opensignal, “quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world.”

“The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination),” it added.

The games experience metric also considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions, Opensignal said further.

Fortnite, Pro Evolution Soccer and Arena of Valor are some of the real-time multiplayer mobile games tested.

In terms of 4G availability, Opensignal said Smart users “saw the proportion of time they spent connected to 4G rise by 3.5 percentage points, taking the operator above the 85% mark and increasing its lead over Globe from the 4.1 percentage points seen in the last report to 5 percentage points, a gain of 1 percentage point.”

Smart also dominated on speed and video experience.

“Smart’s lead in video experience and download speed experience has increased since our previous report—the operator’s scores in these two metrics were 16.6 points (43.9%) and 4.1 Mbps (55.2%) higher than those of Globe,” Opensignal said.

In terms of voice app, Globe users reported better experience than Smart’s.

“Smart’s former lead of 0.8 points has been overturned, with Globe commanding a 0.9 point margin of victory in our current reporting period,” Opensignal said.

Smart users also saw their download speeds increase 8.1% to 11.4 Mbps.

“While Globe’s download speed experience score has fallen, it has done so only very slightly and our Globe users saw a 4.4% increase in their average overall upload speeds,” Opensignal said.

Hastings Holdings, Inc., a unit of PLDT Beneficial Trust Fund subsidiary MediaQuest Holdings, Inc., has a majority stake in BusinessWorld through the Philippine Star Group, which it controls. — Arjay L. Balinbin

Digital banks to boost inclusion

FILIPINOS are expected to open accounts with digital banks as the coronavirus pandemic continues. — WWW.FREEPIK.COM/

MORE FILIPINOS are expected to put their savings in digital-only banks that offer higher interest rates than traditional banks as the coronavirus pandemic has amplified the need for easily accessible emergency funds, ING Bank N.V. Manila said.

“The coronavirus pandemic made Filipinos realize the importance of having a separate emergency fund. This led consumers to open new savings accounts to put their money in high-interest digital banks to quickly grow their money — which may have contributed in building a new savings behavior that will endure for the medium-term at the very least,” ING Philippines Head of Retail Mohamed Keraine said in an e-mail on Wednesday.

While it did not provide an exact figure, the virtual bank said the company is on track to double its customer base this year.

ING Philippines’ savings account offers a minimum interest rate of 2.5% per annum, higher than the brick-and-mortar banks. It also does not require a minimum amount to open an account.

The lender added the banked population in the country will further expand as the central bank continues to launch several initiatives to boost digital banking in the country.

“I’d like to commend the Bangko Sentral ng Pilipinas (BSP) for its commitment in building a robust digital banking infrastructure to help customers understand the benefits of digital banking and a cashless economy in the Philippines,” Mr. Keraine said.

“As we await the upcoming regulations from the BSP, ING is bullish that these new rules and regulations will gradually build trust and confidence in digital banking to Filipinos,” he added.

The BSP last month said it hopes to release a digital banking framework before yearend that will provide classifications of virtual banks, licensing rules, and guidelines on anti-money laundering and cybersecurity.

With this framework, the central bank expects to increase the population of banked Filipinos to 70% by 2023 and ease the delivery of various financial services nationwide.

Only 29% of Filipino adults had formal accounts in financial institutions in 2019, leaving about 51.2 million unbanked, BSP data showed. In 2017 to 2019, about five million Filipinos were able to open an account.

“Suffice to say, the entry of digital-only banks in the Philippines — with ING being the pioneer of this business model in the country — encouraged the banking industry to diversify its portfolio and achieve financial inclusivity through digital services,” Mr. Keraine said.

“Most traditional banks in the industry are now catching up with the digitalization of banking services, with other major players already considering to open their own digital banking arm to elevate their businesses,” he added. 

The BSP wants 50% of payments done digitally by 2023. In 2018, e-payments made up 10% of the total transaction volume, moving up from the 1% in 2013, based on a Better than Cash Alliance report. By value, online transactions made up 20% of the total from just 8% in 2013. — K.K.T. Jose

Ayala Corp. earnings fall 59% as pandemic hits business units

Quarterly comparison shows improvement as economy reopens

EARNINGS of Ayala Corp. plunged double digits in the third quarter as its core business units continued lagging on coronavirus pandemic-related challenges.

In a statement on Thursday, the conglomerate said it recorded an attributable net income of P3.4 billion in the July-to-September period, shrinking 59% from the P8.3 billion it reported a year ago.

Its core business segments posted double-digit profit drops: Ayala Land, Inc. by 77% to P1.8 billion, Bank of the Philippine Islands (BPI) by 34% to P5.5 billion, and Globe Telecom, Inc. by 22% to P4.4 billion.

Its power business, through AC Energy, Inc. posted a net income of P1.1 billion, while its industrial technologies business, through AC Industrials, booked a net loss of P224 million.

Despite the year-on-year decline, Ayala said its third-quarter performance has improved on a quarterly basis. Net income grew more than double from the second quarter’s P1.3 billion, which it linked to increased economic activity due to the relaxation of quarantine rules.

“It is encouraging to see improvements in the performance of our businesses as the economy gradually reopens… We are hoping to see this trajectory sustained in our businesses with a further loosening of restrictions,” Ayala President and Chief Operating Officer Fernando Zobel de Ayala said.

In the nine months from January to September, Ayala saw a net income of P11.4 billion, slumping 75% against the same period last year. Revenues likewise dropped from 28% to P153.76 billion.

All business units posted lower earnings due to the multi-sector impact of the ongoing lockdown.

Ayala Land’s net income slid 73% to P6.4 billion, which it attributed to a decline in project bookings, limited construction activity, lower foot traffic in malls and hotels, and closure of resorts.

BPI also recorded 22% lower profit at P17.2 billion, mainly due to some P21.2-billion loan loss provisions that the company rolled out in anticipation of non-performing loans because of the pandemic.

Telco arm Globe posted a 10% earnings decline to P15.9 billion, as its depreciation expenses grew due to investments in expanding its network.

AC Energy’s profit tumbled 77% to P5.6 billion because of non-recurring gains from last year’s divestment in thermal assets.

Manila Water Co., Inc. saw a 29% income drop to P3.1 billion, driven by mpairment losses in a subsidiary, an increase in direct costs, and higher depreciation and interest expenses.

AC Industrials booked a P2.1-billion net loss, 31% higher than last year’s P1.6 billion, as its local automotive business continued suffering from mobility restrictions.

Ayala shares closed at P870 apiece on Wednesday, up to P30 or 3.57% from the last session. The market was closed for trading on Thursday due to a typhoon. — Denise A. Valdez

Premiere Horizon sells 55% ownership to fintech group

LISTED Premiere Horizon Alliance Corp. is embarking on a backdoor listing through the sale of shares to the owners of financial technology (fintech) firm Squidpay Technology, Inc.

In a disclosure to the exchange on Wednesday, Premiere Horizon said it is selling a total of 2.8 billion shares or 55% equity to an investor group led by businessman Marvin C. Dela Cruz.

With shares priced at 33 centavos each, the transaction will raise P925 million for the company, from which the initial P300 million will be paid until early 2021.

Of the P300 million, some P87 million have been paid on Oct. 29, when Premiere Horizon and the investors signed a subscription agreement for some 263.6 million shares from its current unissued capital stock.

Another P113 million must be paid on or before Dec. 18, when the parties will sign another agreement for the remaining 2.54 billion shares for the deal. These shares will come from an increase in Premiere Horizon’s authorized capital stock, which it will apply for in January 2021.

Before the company files an application with the Securities and Exchange Commission, the investors must pay another P100 million.

This P300-million initial payment will be used by the company to support its businesses in mining, real estate and tourism, refinance debt and liabilities, and pay taxes, licenses and operating expenses.

The remaining P625 million from the total transaction will be paid in a mix of cash and infusion of Squidpay shares over the next two years, which will result in the fintech company becoming a subsidiary of Premiere Horizon.

“The new investor group’s fund infusion will enhance the working capital of Premiere Horizon, thereby ensuring its continuous operation plus the ability to pursue its mission as a countryside developer,” it said.

“[W]ith the possible significant investment into Squidpay, Premiere Horizon’s shareholder values may be enhanced,” it added.

Squidpay is a newly incorporated fintech company by Mr. Dela Cruz, together with Enrico A. Tamayo, Rogelio G. De Rama, Raissa A. Queri and Harrison H. Yap.

The same group of investors are behind U-hop Transportation Network Vehicles System, Inc., which was registered with the Land Transportation Franchising and Regulatory Board as a transport network company, similar to Grab Philippines.

In regulatory filings disclosed to the exchange on Wednesday, Squidpay said it started research and development three years ago and launched operations in May this year. It has so far signed agreements with government entities and other financial institutions.

“[T]he investors acknowledge the strategic value-added which Premiere Horizon can bring into Squidpay, and verily, upon completion of the contemplated transactions in this agreement, Squidpay may become a subsidiary of Premiere Horizon,” the two companies’ memorandum of agreement said.

Shareholders of Premiere Horizon may vote on the transaction in a meeting scheduled on Dec. 17.

The Philippine Stock Exchange, Inc., which suspended the trading on Premiere Horizon’s shares on Nov. 3, will lift the suspension on Friday following the company’s submission of details on the backdoor listing. — Denise A. Valdez

Payment holidays due to pandemic mask rising stock of problem debt

FRANKFURT — Pandemic payment breaks on European loans totaling billions of euros threaten to undermine efforts by the region’s banks to put the coronavirus crisis behind them.

Some of the millions of borrowers who were given repayment holidays by banks and governments across Europe shortly after the outbreak of the pandemic still need relief as a second wave of lockdowns squeezes the economy and puts people out of work.

But the longer their loan repayments are kept on ice, the bigger the potential problem for banks as debts stack up, making them more difficult to tackle.

The European Central Bank’s chief supervisor Andrea Enria has warned of a “huge wave” of unpaid loans that could top €1.4 trillion and has cautioned against postponing writing them off, warning that waiting for loan moratoria to expire could see many borrowers “unravel at once.”

Although the volume of loans on pause fell sharply over the summer, a Reuters survey and analysis of the latest data available shows that loans totaling about €320 billion ($380 billion) were still on a payment holiday at 10 of Europe’s biggest banks.

In Ireland, banks started to phase out payment holidays in September, a move Michelle O’Hara, a manager at a charity advising those in debt difficulty, said prompted a call surge.

Pilots, programmers and even horse trainers have joined those on lower pay in seeking advice. “There are people in difficulty who never anticipated being in trouble,” Ms. O’Hara said.

Personal debt in Europe, whether for houses, white goods or cars, is at a record high, European Union data shows. Although some countries cut back in the past decade, consumers in Britain, France and Germany borrowed roughly one fifth more.

So when payment holidays became widespread during the first wave of coronavirus lockdowns in Europe, lenders prepared for losses, with financial results showing that the 10 have set aside some 45 billion euros to cover the cost of unpaid loans.

An analysis of loans still on a payment break at ten of Europe’s largest banks, Santander, HSBC, Barclays, Societe Generale, BNP Paribas, ING, Intesa, UniCredit, Deutsche Bank and Credit Agricole, show many thousands are still delaying resuming monthly repayments.

For banks looking to avoid a return to the dark days of the debt crisis a decade ago, there is a delicate balancing act between meeting government requests to go easy on borrowers and not putting their loan books in jeopardy.

“We must ensure that we allow everyone to go through this phase,” said Philippe Brassac, Chief Executive of France’s Credit Agricole, which has about €24 billion of loans on payment breaks, pledging to support customers hit by lockdown.

Calculating default risk is complicated and banks take many factors into consideration such as the type of loan, the circumstances of the borrower and the wider economy.

Banks say they are realistic about judging the risk, while many point to the large numbers of borrowers who have resumed payment after a holiday.

Spain’s Santander, which has €39 billion of loans on hold, made €9.6 billion of provisions for unpaid debt, while Italy’s Intesa, with €48 billion of loans on moratoria, set aside just €2.7 billion this year.

A spokesman for Intesa said customers that took payment holidays were resilient and their exposure to tourism, hard hit by the crisis, was low. Santander declined to comment.

Central banks in Germany, which told banks to prepare for the “worst case” and Portugal, which cautioned of the risks of winding down economic support measures, are worried that if personal debt problems spiral it could suck in banks too.

“Some banks have more than 20% of their loans on payment holiday. When will gravity kick in? At some point, you have to return to normal business,” Jerome Legras of Axiom Alternative Investments said.

In Italy, payment breaks rose to roughly 10% of mortgage loans at the height of the pandemic, while in Britain it reached more than 15%, calculations by the European Datawarehouse, which collects the data for investors, show.

Payment holidays in Portugal reached 12%, it estimated. Since then, the majority of borrowers have resumed paying.

HSBC’s Chief Financial Officer Ewen Stevenson recently told Reuters he expected a gradual economic improvement, while France’s BNP Paribas, which has roughly $1 trillion of credit, said loan losses should tail off next year.

But problems linger.

“There is a significant amount of distressed debt throughout Europe,” Ed Sibley, Deputy Governor of the Irish Central Bank said. “And that distress will increase because of COVID-19.”

“For now, job protection measures are in place. But this will start coming to an end,” said Ernest Urtasun, a Spanish lawmaker in the European Parliament. “The number of distressed borrowers will explode in the coming months.”

Banks, however, are hopeful government support, which is being extended around Europe, will help.

“Withdrawing support to companies and the economy ahead of time is the time bomb,” said Miguel Maya, CEO of Portugal’s Millenium bcp. “We have to give the economy time to breathe.” — Reuters

Boys Love shows get serious

FOR those who can’t get enough of the Boys Love (BL) genre currently sweeping across the Philippines, here are two more shows worth watching — with one tackling “more serious issues” such as queerbaiting and another showing the lead character being confused by his sexuality.

“Boys Love” and its abbreviation “BL” are used to describe a wide variety of works in all media that focus on male/male relationships. The genre was first introduced in Japan by way of manga and anime.

#INFLUENCERS THE SERIES
(Watch the Trailer here: https://youtu.be/3ZorCrvnbjo)

Created by Camp Avenue Studios, #Influencers The Series takes a dive into influencer culture and other issues including mental health as it follows the story of two influencers “in two different worlds with different stories to tell,” according to a press release. The series aim to showcase the life behind the Insta-glam images of these influencers. The cast is led by Ram Agoncillo and Migo Valle, who play the two influencers who meet and eventually fall in love.

“[In the series], we’re going to tackle different social issues such as cancel culture, cyberbullying, bottom-shaming, name it all. You guys are going to see it but in the context of BL,” Renz-Bhil Tugelida, the series’ director, said in the vernacular during a press conference on Nov. 7 held via Zoom.

He admitted that with such a tall order, it was hard to fit all of those issues into one coherent story but under the pen of Stephanie-Rose Quiros, the series’ writer, it all fit perfectly in eight episodes.

Mr. Tugelida and Ms. Quiros previously worked together in Chasing Sunsets, a girls’ love series which streamed online in June and tackled issues including mental health, HIV, and LGBTQIA+ acceptance.

#Influencers the Series will stream on the Camp Avenue Studios YouTube page on Nov. 21 though those who want to see the Director’s Cut, which is ad-free and includes behind-the-scenes exclusives, the studio is offering an advance screening opportunity on Nov. 18 with tickets being sold via Ticketnet.com.ph. Tickets for the advance screening are P69 for one episode and P499 for the full eight episodes.

OH, MANDO
(Watch the Trailer here: https://www.youtube.com/watch?v=VHAllMmKvd8)

Coming from iWantTFC is Oh, Mando, a different kind of BL series focused on a boy who is coming to terms with his own sexuality. The show, which started streaming on Nov. 5 on the iWant streaming platform and directed by Eduardo Roy, Jr., is described as a coming out and coming-of-age tale about the titular character played by Kokoy De Santos, a hopelessly romantic college student who has long suppressed his attraction to boys.

Despite confusions about his sexuality, Mando is charmed by Krisha (played by Barbie Imperial) and they enter into a relationship while he continues to hide his secret from his girlfriend. The relationship becomes more complicated when he becomes attracted to Barry (played by Alex Diaz), an out and proud gay basketball player.

Standard and premium subscribers can stream new episodes of Oh, Mando every Thursday, 9 p.m., on the iWantTFC app (iOs and Android) or on iwanttfc.com. Episodes can also be viewed on the iWantTFC YouTube page a week after it first aired on the streaming platform. — ZBC

Manila Water, Maynilad await gov’t negotiation on new contract

METRO Manila’s two water providers await the start of negotiations with the government after the Department of Justice confirmed that President Rodrigo R. Duterte approved the proposed contract governing their water concession.

In a mobile phone message, Manila Water Co., Inc. Corporate Strategic Affairs Head Nestor Jeric T. Sevilla said the company would wait for the invitation from the government to start discussions on the amendments to the provisions of their concession agreement.

“We are pleased to learn that President Duterte has approved the proposed changes to the concession agreement. As it has been from the beginning, we remain willing to work with the government in the fervent hope to finally resolve all issues relating to the concession agreement,” Mr. Sevilla said.

He did not respond when asked to comment on the provisions that the east zone water concessionaire plans to negotiate and what are non-negotiable.

“We still need to wait for what exactly are the approved amendments, which I think will be discussed once the discussions commence,” Mr. Sevilla said.

Meanwhile, Maynilad Water Services, Inc. Head of Corporate Communications Jennifer C. Rufo said the west zone water concessionaire would want to see the new terms first.

“We have not seen the approved contracts. We have to see the government’s terms first, then we start negotiations,” she said in a mobile phone message.

“As far as I know, there is no set date yet on when the negotiations will take place,” she added.

On Wednesday, Justice Secretary Menardo I. Gueverra announced that Mr. Duterte approved the proposed new contract, which removed the supposed onerous provisions in the previous agreement.

Manila Water and Maynilad drew the ire of Mr. Duterte because of these provisions and prompted his order for a review of the water contracts.

In December 2019, the Justice department said it had determined onerous provisions terms stated in the water contracts such as the provision on the non-interference of the government in rate-setting and the liability of the government if the companies suffer losses. Another provision deemed irregular was the extension of their contracts until 2037.

In early November, both water concessionaires decided to waive their respective water rate increases for 2021 under the rate-rebasing adjustment approved by the regulatory office of the Metropolitan Waterworks and Sewerage System (MWSS) as assistance to their customers.

Under the current five-year rebasing period, the MWSS approved a P5.73 per cubic meter increase for Maynilad, while the price hike for Manila Water ranges from P6.22 to P6.55 per cubic meter, to be imposed in tranches from 2018 to 2022.

For next year, Maynilad was supposed to implement a P1.95 per cubic meter increase in its basic charge while Manila Water was set to impose a price hike worth P2 per cubic meter.

Manila Water and Maynilad also opted to forego their rate adjustments for 2020, amid the hearings with the House of Representatives over the same alleged onerous provisions in their 1997 concession agreement with the government. — Revin Mikhael D. Ochave

Rural banks to be given credit data access

INFORMATION solutions firm TransUnion Philippines plans to provide all rural banks in the country access to credit reports by 2022.

The firm said it has already enrolled in its system 100 out of over 400 rural banks this year.

“We are expecting a gradual change in our customer base as rural bank data comes in. Once all are onboarded, we are expecting a few million records to come in from this segment alone,” TransUnion Philippines President and Chief Executive Officer Pia Arellano said in an e-mail on Wednesday.

TransUnion signed a partnership with the Rural Bankers Association of the Philippines in August 2019 to allow the sharing of customers’ financial data.

TransUnion collects the data online and analyzes them to determine customers’ risk scores to ease their application for various loans and help banks design loan products to suit different customer segments.

“Providing rural banks with a more complete picture of a person’s creditworthiness helps open up more financial possibilities, giving consumers access to credit that might have been inaccessible to them before this partnership,” Ms. Arellano said.

A study by the World Bank in 2019 said banks can reduce bad loans by 22-45% with the use of an efficient credit database.

However, TransUnion said the lack of internet connection or better online services in several parts of the country has limited rural banks’ access to credit reports.

“Connectivity of rural banks located in the far flung areas are having a hard time having the IT [information technology] infrastructure needed in order to have access to credit reports. We are constantly working with our IT team in finding alternative solutions that could help fill this gap,” Ms. Arellano said.

“The availability of accurate and more extensive credit information is an important catalyst to an efficient credit ecosystem which can help fuel and support further economic growth,” she added.

State-run Credit Information Corp. (CIC), which coordinates with private firms to build its credit database, reported it is already receiving data from 534 financial entities, including rural banks.

The CIC said most of the data started coming in from rural banks last year, along with cooperatives as the underserved sectors. — K.K.T. Jose

Change of tune: Japan music fans moving from CDs to streaming services

TOKYO — Japanese music enthusiasts, loyal to CDs long after the rest of the world went online, have begun reaching for the eject button and switching to streaming services as artists cancel in-store events and fans stay home because of the pandemic.

Despite a slow decline in sales in the past decade, CDs are still the most popular music format in Japan, accounting for around 70% of recorded music sales last year. In the US and European markets, CDs have long been relegated to the history bin in favor of online downloads and recently, streaming.

Streaming services, which had accounted for less than 10% of sales in Japan until a few years ago, grew to 15% last year and will likely exceed 20% this year, said Jamie MacEwan, who covers the Japanese media business for Enders Analysis.

The shift is closely watched by the global music industry because Japan is the world’s second-biggest music market after the United States, worth nearly $3 billion annually.

“The crossover point where total digital revenues eclipse physical production is now just a matter of time,” Mr. MacEwan said.

Beyond hurting CD retailers like Tower Records, still a big presence in Japan, the shift may also signal more growth for streaming services such as Amazon, Spotify, which only entered Japan four years ago, as well as smaller domestic rivals.

Tower Records Japan, which runs over 80 stores in the country, would not release data but said it has suffered a serious slump since the pandemic as consumers avoided going out and artists cancelled new releases along with events to promote them.

“It will take a long time for things to return to normal,” said Tatsuro Yagawa, a spokesman for the stores which became independent from the now-bankrupt US chain after a 2002 management buyout. Still, he was optimistic about a return.

“Music fans here like buying CDs to show support for their favorite artists. I don’t think people will stop buying CDs.”

NO HANDSHAKES
One major reason CDs have remained so popular in Japan has been that record labels often bundle CD singles and albums with perks for pop idol fans, including vouchers for priority concert ticket purchases and invitations to handshake events.

Such events and concerts have mostly been cancelled or scaled down in recent months because of the pandemic, with some moving online.

Avex, Japan’s biggest listed music label and entertainment group, held its annual music festival online in August for the first time.

Featuring acts including veteran singer Ayumi Hamasaki and K-pop group Red Velvet, the event attracted 1.6 million views including free and pay-per-view spots — a rare bit of cheer for a business by plunging sales.

But Avex CEO Katsumi Kuroiwa, talking to investors last Friday after the company reported losses for its fiscal first-half, described the financial results of its foray into large-scale online events as mixed.

On one hand, he said, Avex learned it could attract huge audiences online, but tickets had to be priced much lower than physical events — a predicament it will grapple with as it seeks to livestream more events.

So far, CD sales have been buttressed by a lack of new hits on streaming services as record companies sought to avoid cannibalizing physical sales.

But this, too, is seen changing as CD sales decline and record companies recognize money shifting to streaming. Recent chart-hitting singles by singer-songwriter Kenshi Yonezu and veteran boy-band Arashi are now available on Spotify.

“Domestic labels are likely to make more of their catalogues available to stream closer to physical release, which will accelerate the digital transition in the coming years,” Mr. MacEwan said.

But he also said that unlike in other markets where Spotify and Apple Music are the main streaming services, local Japanese streaming services such as LINE Music, Avex’s own AWA and RecoChoku may have an advantage by offering live streaming and other content aimed at J-pop fans.

“This will prevent the emergence of an Apple-Spotify duopoly as seen elsewhere,” Mr. MacEwan said. — Reuters

NTC to telcos: Hasten service restoration in typhoon-hit areas

THE National Telecommunications Commission (NTC) on Thursday directed all public telecommunications entities to fast-track the restoration of their services in the areas severely affected by the Typhoon Ulysses.

NTC Commissioner Gamaliel A. Cordoba issued the memorandum “pursuant to the instructions from the Department of Information and Communications Technology.”

Mr. Cordoba also directed the telcos to deploy free call and phone charging stations in strategic areas affected by the typhoon.

“You are also reminded to coordinate with the local government units and observe strict health protocols to avoid transmission of coronavirus disease 2019 (COVID-19),” he added.

Mr. Cordoba said further the telcos should provide status updates to the commission every six hours of their restoration activities.

Meanwhile, PLDT-Smart and Globe said they temporarily closed some of their stores on Thursday for the safety of their personnel.

PLDT-Smart ordered the closure of its stores in the National Capital Region, Central Luzon, Nueva Vizcaya and Pangasinan in North Luzon, and South Luzon except those in Bicol.

Globe closed all of its stores in the Greater Manila Area and some in North, South, and Central Luzon.

Globe said its network remained stable as of Thursday afternoon, although “there were major multiple fiber cuts reported” in some areas in Luzon.

PLDT-Smart said it is ready to provide free call, WiFi, and charging services in critical areas “when it is safe to do so.”

Hastings Holdings, Inc., a unit of PLDT Beneficial Trust Fund subsidiary MediaQuest Holdings, Inc., has a majority stake in BusinessWorld through the Philippine Star Group, which it controls. — Arjay L. Balinbin

JazzyPay looks to diversify partner merchants for e-payments

JAZZYPAY is eyeing to provide cashless payments solutions to health and educational institutions while forging partnerships with other business industries such as tourism and recreation.

The payments solutions provider is eyeing to ease financial transactions for small merchants across the country, one of its top officials said.

“Most of the fintech institutions nowadays are tapping the mainstream businesses especially the retail establishments, boutiques, restaurants. On the other hand, JazzyPay is coming from a different angle. We’re supporting the underserved businesses, especially essential service providers,” JazzyPay Chief Executive Officer and co-founder Joshua Martin A. Marindo said in an interview with BusinessWorld.

Mr. Marindo, together with the firm’s co-founder and Chief Operating Officer Kathleen Denise P. Acosta, conceptualized JazzyPay guided by the experiences of Filipino families that sometimes have to wait for remittances or help from other relatives to pay for tuition fees or hospital bills, which is unreliable for urgent needs as these are not available real-time.

Through the payments firm, relatives from abroad or in other parts of the country can pay real-time using their credit card through JazzyPay’s app or through their website, without even having to sign up for an account.

It charges on a per transaction basis — 3% for the merchants and 1% plus a P15 transaction fee for the customers. Payments coursed through JazzyPay may be done via credit and debit cards, e-wallets, bank transfers, and over-the-counter transactions.

Mr. Marindo said while 50-60% of their business partners are Luzon-based, they have also inked deals with hospitals in Visayas and Mindanao region particularly in Isabela, Bukidnon, and Cotabato, among others.

While their priorities are merchants with education and health-related businesses, Mr. Marindo said they are open to accepting firms from other sectors looking to digitize their payments.

“We are getting applications from other businesses such as auto garage, travel agencies, spas, wellness, gyms. So we expect more merchants that will be driving more transactions by next year, especially the travel agencies…as they are preparing for the opening of the tourism industry,” Mr. Marindo said.

JazzyPay raised $500,000 or about P24-25 million from a seed financing round from Cocoon Capital. Mr. Marindo said they will use the funds to improve their platform and to support their marketing efforts.

“We will be opening another fund raising somewhere next year around the second quarter,” Mr. Marindo said, noting they have already been approached by several venture capital firms across Southeast Asia to explore business prospects with them.

As they continue to build more business partnerships across the country, Mr. Marindo and Ms. Acosta said they also see some opportunities in Southeast Asia, specifically Vietnam, where they have observed some trends similar to those in the Philippines.

“We are not closing our doors to opportunities, but we want to focus on the Philippines for now. And if given the chance for those plans to proceed earlier, we will gladly take on to it,” Ms. Acosta said.

The Bangko Sentral ng Pilipinas is targeting to make the Philippines cash-lite by 2023, where 50% of payments are done digitally. — L.W.T. Noble

Party at work like it’s 2020: Tips for celebrating the holidays virtually

NEW YORK — It may be a remote memory, but the workplace party is back for the holidays. While some companies throw up their hands at the thought, others are planning to celebrate like it’s 2020 — in virtual worlds.

“We may be apart, but we do have the technology to create the psychological and emotional experience of being together,” said Priya Parker, author of  The Art of Gathering and host of the New York Times podcast “Together Apart.”

“People still need to party: We need release, we need connection, we need to let go of all this stress and step into a joyful space.”

The prospect of hosting holiday parties is so daunting that only 23% of companies are even planning one, compared to 76% last year, according to a new survey by staffing firm Challenger, Gray & Christmas.

Of the employers trying to pull this off, about three-quarters are going to do it remotely. Some will throw parties in virtual environments so that even if you cannot be there, at least your avatar can have a pretty good time.

“With a lot of current online parties, it’s just staring at a wall of faces, with the boss cracking corny jokes for an hour,” said Salimah Ebrahim, co-founder of Artery, a startup that organizes gatherings and performances.

Ebrahim is building out a new platform, Bramble (bramble.live) that can create virtual worlds that feel more like a real-life party and less like a Webex team meeting. Its recent “House of Hallucinations,” hosted in partnership with Brooklyn venue House of Yes, was named a top Halloween event in New York City by Time Out magazine.

Artery is putting finishing touches on the Holiday World options on its platform — think of a ski lodge vibe, with roaring fireplaces, cocktail bars, outside campfires, holiday playlists, performances and more.

“It’s like Zoom meets Animal Crossing,” Ebrahim said, referring to the video game set in a village of animals that fish, catch bugs and hunt for fossils.

COVID-19 is forcing us to be creative and celebrate in innovative ways such as virtual escape rooms, culinary battles, shared games like charades, murder mystery dinner parties. Novel solutions are endless for those willing to think outside the box.

Here are a few tips.

DO YOU NEED A PARTY?
Different teams need different things in this unique year, and leaders cannot decide without talking to the partygoers.

“Some communities this year need escape, some might want to mark losses, some might need moments of nonsensical joy,” Parker said. “So first find out what your people need, and then design your event around it.”

GET THE TECH RIGHT
Throwing everyone into an unfamiliar tech platform for an online party with no preparation is a recipe for disappointment. Choose an online environment that is fairly intuitive and easy to navigate, and spend some time getting everyone up to speed.

“Don’t underestimate the need to know how to use the technology,” Parker said. “Especially for older generations, you want to make sure they have the tools to meaningfully connect. It’s very frustrating to deal with tech glitches, and not be able to be a part of something.”

INVITE FAMILIES
As head of Atlanta’s Team Building With Taste, Paul McKeon has been hosting culinary competitions for years, in his company’s fully stocked commercial kitchen. This year, most of those kitchen battles are taking place online.

The best way to make a holiday party work is to allow a glimpse of your personal life, McKeon said.

“Make your partner the sous-chef, or have your son or daughter help in the prep work,” said McKeon, whose chefs guide partygoers in creating dishes like risotto primavera and judge at least the plating, even if they cannot eat it.

“This is not the time to be just staring at each other’s foreheads,” McKeon noted. “We’ve all been lonely for so many months, so share a bit of yourself, make it personable, and have fun.” — Reuters

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