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Tiis ganda no more?’ Filipinos’ digital patience may wane over time

A laptop screen shows an interaction with an AI chatbot. — REUTERS

By Beatriz Marie D. Cruz, Reporter

FILIPINOS have the second-highest level of digital patience among seven Asia-Pacific countries, but this could shorten over time as more brands compete in the digital space, according to US-based customer engagement platform Twilio.

About 76% of Filipinos consider themselves patient when dealing with online or automated customer service, Twilio said in its “Decoding Digital Patience: The Philippines spotlight” report.

Filipinos’ level of digital patience is the second highest among seven countries in the Asia-Pacific and Japan (APJ), only behind Indonesia (85%). It is also well above the APJ average of 68%.

Customers in Japan (65%), India (65%), Australia (64%), Hong Kong (60%), and Singapore (59%) are more impatient online, Twilio said.

“The digital world has really redrawn the boundaries when it comes to something like waiting, and I think that’s going to increasingly put pressure on brands to compete for users’ attention,” Nicholas Kontopoulos, vice-president of marketing, Asia-Pacific & Japan at Twilio, told BusinessWorld in a video interview last week.

“We’ll likely continue to see improvements being delivered by brands as a consequence of Filipinos’ patience level maybe decreasing.”

Digital patience, which refers to a user’s willingness to deal with brands online, is expected to be the “new currency” of customer experience, Twilio said.

It attributed the high level of digital patience to the Filipino phrase “tiis ganda,” or a user’s willingness to “endure discomfort for a worthwhile outcome.”

According to the report, Filipinos were more willing to accept delays for better security (68%) and customer support (62%) than their regional counterparts.

“What sets Filipino consumers apart is their exceptional patience across every channel. This goodwill even extends to the automated services that typically frustrate consumers elsewhere,” Twilio said.

It noted that 72% of Filipinos are tolerant of artificial intelligence (AI)-powered chatbots and 70% remain patient with automated phone menus.

However, Mr. Kontopoulos also noted that the Philippines’ digital-savvy consumer base could become more impatient with online customer support over time.

“We are living in an on-demand world, and every second of delay can ultimately impact consumer loyalty and revenue,” he said.

When dealing with digital or automated channels, Filipino users seek warmth, friendliness, and a sense of progress, Twilio said.

About 50% of Filipinos also value easy-to-follow instructions, as well as data security (41%), response time (41%), friendliness (37%) — all more than their regional peers, it added.

Filipino users are also self-reliant problem seekers, Twilio said, with 43% seeking their own answers when digital customer services fall short. Meanwhile, 35% said they would switch to a different channel, while 26% would complain or leave a negative review.

Twilio also noted that Filipino users are willing to wait for an average of 27 minutes for a resolution, given that brands ensure transparency and security in the process.

“They will wait if the friction feels necessary for the outcome that they are striving to achieve,” Mr. Kontopoulos said at a briefing on Friday.

Philippine Airlines (PAL) Vice-President for Customer Experience Mark Anthony C. Munsayac said Filipinos’ longer digital patience could be due to the relatively lack of exposure to more advanced technologies online.

“It’s also possible that [Filipinos’] lack of exposure on other global processes can influence lower expectations, and we want to elevate those standards,” he told the briefing.

PAL, which also uses Twilio, is looking to deploy a customer engagement tool by the latter half of the year to help manage customer data and personalize user engagement, Mr. Munsayac said.

‘CONDITIONAL’ PATIENCE
In a “high-stakes interaction,” Filipino users are most patient when using a health platform (81%), followed by travel (76%), retail and electronic commerce (73%), technology and telecommunications (72%), and finance and insurance (68%).

While 61% of Filipinos are comfortable in using agentic AI in customer service, users want AI to respond in human-like, tailored, and genuinely helpful ways, it said.

Filipino users also want to know if they are talking to an AI agent (68%), while 37% expect human-like interactions, Twilio added.

“If you are fast but cold, you are still failing in their eyes. Customers aren’t just demanding speed, they want proactive updates,” Mr. Kontopoulos said.

It also noted that users expect AI to provide 24/7 availability and faster responses, but 34% want an option to speak to a human agent if AI cannot solve the issue.

They are more frustrated when AI-powered systems provide scripted or robotic answers (46%), limited or generic responses (44%), or immediate solutions to issues (41%).

The report also said Filipinos are among the most cautious in the region when letting AI agents handle sensitive tasks in banking (55%), healthcare (46%), and legal or government services (45%).

To transform Filipinos’ trust to consumer loyalty, brands must offer clarity, continuity, choice, and care when providing digital customer services online, Twilio said.

“The Filipino consumer extends goodwill and patience, but this is not a free pass. Filipinos welcome automation only when it genuinely reduces effort and maintains the safety net of human support,” it said.

Twilio commissioned marketing research firm YouGov to conduct the study. It surveyed around 7,331 users in the APJ region including 1,007 Filipinos from Aug. 28 to Sept. 4, 2025.

Telco landscape to see major shifts, investment growth — analysts

PHILIPPINE STAR/MICHAEL VARCAS

By Ashley Erika O. Jose, Reporter

PHILIPPINE telecommunications companies (telcos) are preparing for major shifts in the telco landscape, including margin pressure and evolving business strategies, as the Konektadong Pinoy Act reshapes competition, according to analysts.

“The entry of new participants and a more intense competitive market dynamic could temper the margins and growth prospects of the current major players,” China Bank Capital Corp. Managing Director Juan Paolo E. Colet said in a Viber message.

However, he noted that incumbent operators retain advantages that could help cushion the impact of heightened competition.

“Industry leaders can leverage their position as incumbent operators to drive expansion and profitability, including brand equity, deep local market knowledge, and financial resources,” he said, adding that some players also have room to improve operational efficiency.

The Konektadong Pinoy Act, also known as the Open Access in Data Transmission Act, lapsed into law on Aug. 24, while its implementing rules and regulations (IRR) were signed on Nov. 5. The law removed the requirement for a legislative franchise for data transmission players, easing market entry, and promoting infrastructure sharing.

John Paolo R. Rivera, a senior research fellow at the Philippine Institute for Development Studies, said the law is poised to significantly alter the competitive landscape.

“As a ‘gamechanger’ law, I expect it to spur fresh investment in the country’s digital and connectivity sector by removing the need for a legislative franchise and easing entry barriers for data-transmission players, thus opening the market to more competition,” he said.

He added that mandated infrastructure sharing could lower costs and encourage network expansion.

“By mandating infrastructure sharing and focusing on unserved and underserved areas, it reduces costs and encourages both domestic and foreign investors to expand broadband, fiber, and satellite networks,” he said.

Information and Communications Technology Secretary Henry Rhoel R. Aguda said several foreign players have already expressed interest in entering the Philippine market.

“So far, seven foreign data transmission industry participants have already signified their interests in entering the telecom industry,” Mr. Aguda said, noting that each is expected to invest about $1.5 billion.

Under the IRR, data transmission industry participants (DTIPs) will be allowed to construct, install, establish, maintain, lease, or own networks and facilities without a legislative franchise, while also promoting asset sharing between incumbents and new entrants.

The Department of Information and Communications Technology (DICT) will serve as the primary policy and coordinating body for the law’s implementation, Mr. Aguda said, adding that the agency will also issue guidelines on cybersecurity standards aligned with each DTIP’s risk profile.

“The State shall promote data transmission infrastructure sharing and co-location to eliminate the uneconomic duplication of these facilities in the data transmission industry,” according to the IRR.

INCUMBENT CONCERNS
PLDT Inc. Chairman Manuel V. Pangilinan said the law’s implementing rules unfairly disadvantage existing operators.

“I think [Konektadong Pinoy] has added to our concerns. Eventually, what does the bill and the IRR hope to accomplish?” he said.

He criticized provisions requiring incumbents to share infrastructure with new entrants. “They are going to use our infrastructure, and their claim is that the existing infrastructure is inadequate. Yet they are going to use inadequate infrastructure. How does that improve the service?” he said.

PLDT Chief Legal Counsel Joan de Venecia-Fabul said the company is studying its options. “We are not yet in a position to say what legal remedies, but we are actively studying all [options] because ultimately we want to support the goal of the President, especially for greater connectivity,” she said.

Meanwhile, Converge Information and Communications Technology Solutions, Inc. views the law as a catalyst for expanding its wholesale business.

“The Konektadong Pinoy Law is helping competition deepen, which opens opportunities for faster rollout to communities,” Converge Chief Executive Officer Dennis Anthony H. Uy said.

He said infrastructure sharing could reduce capital expenditures (capex) for new operators while supporting Converge’s expansion.

“Infrastructure doesn’t come overnight, which is why we are ready for Konektadong Pinoy’s infrastructure sharing provisions for both backbone and distribution networks,” Mr. Uy said.

“In other countries, infrastructure sharing has proven to be beneficial because it reduces capex for new operators. It’s a win-win situation for us, and we are ready for Konektadong Pinoy implementation,” he added.

Globe Telecom, Inc. said it is continuing to innovate as competition intensifies.

“I think the DNA of Globe is about innovation and innovation actually addresses the pain points of the customers,” Globe Chief Commercial Officer Darius R. Delgado said.

“In the prepaid or fiber space, we would just continue the formula that works. We will continue developing things for them, then the demand will come,” he added.

DITO Telecommunity Corp. expressed support for the law’s objectives, particularly expanding access in far-flung areas.

“When you look at the noble objectives of the [Konektadong Pinoy], we are fully supportive of that,” said DITO Telecommunity President and Chief Executive Officer Ernesto R. Alberto.

“Who does not want to democratize access to the internet, broadband to a wider base?” he added.

DITO Chief Revenue Officer Adel A. Tamano said regulations should remain flexible for new entrants.

“New players should not be subjected to the same level of requirements currently imposed on incumbent operators,” he said.

REGULATORY AND MARKET IMPACT
For Samuel V. Jacoba, founding president of the National Association of Data Protection Officers of the Philippines, the IRR strikes a balance by imposing cybersecurity requirements.

“Within two years from registration or authorization, DTIPs shall secure a cybersecurity certification or cybersecurity compliance from the DICT Cybersecurity Bureau,” the IRR said.

Mr. Jacoba said the timeline is reasonable.

“Two years will be enough time for new operators to establish baseline cybersecurity compliance anchored on global standards,” he said, adding that incumbents should already meet such requirements.

Digital Pinoys national campaigner Ronald B. Gustilo said the law could broaden the market base.

“When more Filipinos gain reliable access to the internet, the demand for digital services, e-commerce, and financial technology naturally rises,” he said.

“This creates a multiplier effect across industries,” he added.

Mr. Aguda said the DICT expects internet prices to decline and service quality to improve as competition increases.

“We do anticipate increased investment in the connectivity sector as a result of the Konektadong Pinoy law. It provides predictability and policy direction — two major factors that investors look into before committing capital,” he said.

The law offers tax incentives, including income tax holidays and value-added tax exemptions. Tower companies’ operating licenses have been extended to 15 years from five years at no additional cost.

DICT, in partnership with the Australian government, has completed a real-time mapping of all fiber optic lines nationwide, which will guide efforts to expand connectivity to 100% of households.

Lower internet prices and improved service quality are expected as new players enter the market, especially in underserved and far-flung areas.

Despite being a national priority since 2022, the Philippines’ digital transformation has lagged due to weak broadband infrastructure and restrictive policies, according to a July World Bank report. Only 28% of households had fixed broadband access in 2023, while the country had more than half of Southeast Asia’s unconnected mobile broadband users.

Megaworld earmarks P8B for Negros township

Megaworld President and Chief Executive Officer Lourdes Gutierrez-Alfonso — MREIT.COM.PH

LISTED property developer Megaworld Corp. has allocated P8 billion to develop a 97-hectare (ha) township in Negros Occidental, banking on continued growth in the Visayas.

The project, called The Sugartown, is the company’s 37th township in the Philippines and its seventh estate in the Visayas, Megaworld said in a stock exchange disclosure on Monday.

The township will be located in Talisay City, Negros Occidental, with development expected to be completed over seven to 10 years.

The property is Megaworld’s third mixed-use development in the Negros Island Region, following the 53-ha Northill Gateway and the 34-ha township The Upper East.

The Sugartown will feature premium residential developments under Megaworld and its wholly owned subsidiary Suntrust Properties, Inc., as well as a town center, commercial district, and tourism-related facilities.

Megaworld President and Chief Executive Officer Lourdes Gutierrez-Alfonso said the township aims to attract tourists, visitors, and local residents, citing its proximity to the Bacolod-Silay Airport Road.

“Our vision for this new township in Negros Occidental is to provide new opportunities to help boost tourism in the province,” she said.

The site will be less than five minutes from Talisay City Hall and about 15 minutes from the Bacolod City Government Center.

Megaworld’s expansion in Negros Occidental reflects its confidence in the region’s growth, Alliance Global Group, Inc. President and Chief Executive Officer Kevin L. Tan said.

“With the Negros Island Region already in place, the future of this province is bright and we have seen the rise of mixed-use developments not just in the capital but also in other towns and cities,” he said.

The Negros Island Region’s economy grew by 5.9% in 2024, faster than the national average of 5.7%, according to data from the Philippine Statistics Authority.

Megaworld reported a 1.16% increase in third-quarter attributable net income to P5.23 billion, driven by the strong performance of its hotel and residential segments.

On Monday, Megaworld Corp. shares rose by 1.85% or four centavos to close at P2.20 apiece. — Beatriz Marie D. Cruz

GCash rolls out in-app OTPs to curb fraud

PHILSTAR FILE PHOTO

ELECTRONIC wallet platform GCash has launched in-app one-time passwords (OTPs) to strengthen account security against phishing, scams, and fraud.

“Our upgrade to In-App OTPs is a strategic move to put an end to phishable SMS OTPs. We will shift users to instant, GCash app-verified authentication, to increase the security of their daily transactions,” GCash Chief Information Security Officer Miguel Geronilla said in a media release on Monday.

By the first quarter, users will receive OTPs directly through secure push notifications within the GCash application, instead of via text messages, the company said.

GCash said SMS-based OTPs have been a frequent target of scammers seeking unauthorized access to user accounts, adding that in-app OTPs are designed to address these vulnerabilities.

“By sending OTP requests directly to the user’s authenticated GCash app, GCash ensures that only the intended users can receive and use the unique OTPs, protecting them from unauthorized access,” the company said.

GCash also said the new system allows one-tap authentication, eliminating the need for users to switch applications or wait for OTPs delivered through text messages.

“In-App OTPs reflect commitment of GCash to providing secure, seamless financial services for its millions of users and set a new benchmark for digital finance security in the Philippines,” it said.

In December, Globe Telecom, Inc. and GCash announced the completion of initial tests for the implementation of a silent authentication system.

A silent authentication system verifies users through a secured network, replacing the need for one-time passwords.

Globe Fintech Innovations, Inc. (Mynt), the operator of GCash, is a partnership among Globe, Ayala Corp., and Ant International, a digital payments, digitization, and financial technology provider.

Last year, Globe and Bank of the Philippine Islands also announced that they are developing a proof of concept for silent network authentication to combat fraud.

The technology verifies a user’s identity by checking whether the mobile number provided matches the SIM card active in the current data session, Globe said, describing it as a powerful layer of defense against phishing and other SIM-based fraud.

At the local bourse on Monday, shares in Globe closed unchanged at P1,620 each. — Ashley Erika O. Jose

Aboitiz Foods acquires Singapore animal nutrition firm

Aboitiz Foods President and Chief Executive Officer Tristan S. Aboitiz — ABOITIZFOODS.COM

ABOITIZ EQUITY Ventures, Inc. said its food unit, through subsidiary Gold Coin Management Holdings Pte. Ltd. (GCMH), has completed the acquisition of Singapore-based Diasham Resources Pte. Ltd., expanding its specialty animal nutrition portfolio and manufacturing footprint in Asia.

“This acquisition gives us a more complete range of products and solutions to offer our customers across the region,” Aboitiz Foods President and Chief Executive Officer Tristan S. Aboitiz said in a disclosure on Monday.

“Diasham has built a strong legacy and developed deep customer relationships over many decades; factors that mattered very much in our decision to engage in this transaction,” he added.

Founded nearly 50 years ago, Diasham supplies feed additives, water-soluble products, injectables, and liquid solutions across Asia-Pacific markets, including Thailand, Indonesia, China, Hong Kong, South Korea, Taiwan, the Philippines, Vietnam, Malaysia, and Bangladesh.

The acquisition strengthens Aboitiz Foods’ regional expansion, following its first overseas investment in Vietnam more than a decade ago and GCMH’s 2018 acquisition, which has since become the group’s largest operation outside the Philippines.

The company said the transaction remains subject to customary closing adjustments related to cash, debt-like items, and working capital.

At the local bourse on Monday, Aboitiz Equity Ventures shares fell 2.55% to P30.70 apiece. — Alexandria Grace C. Magno

(P)oppas

On a Korean male stripper show and changing beauty norms

FOR a large part of the recent past, Caucasian men have mostly occupied the space reserved for sexual fantasies (think The Chippendales and Magic Mike). Judging by The Man Alive Choice show late last December at the City of Dreams Manila, perhaps that sentiment is changing.

The Man Alive Choice is a body show starring 10 men, the concept imported from South Korea. They were in the Philippines from Dec. 27 to 28, performing at the Grand Ballroom of the aforementioned resort. The 10 men (whose Instagram handles were thoughtfully provided on the program) were muscular, but had boyishly, definitely East Asian looks that tend to subvert the image of the man body shows like these tend to emphasize (think Joe Manganiello from Magic Mike).

No photos or videos were allowed to be taken on the evening of Dec. 27, even in the VIP and SVIP sections where BusinessWorld was seated (tickets cost P10,000 for our section; SVIP Cost P15,000, which came with a dinner. There were cheaper tickets). We noted quite an audience mix: younger effeminate men in their early 20s, polished women in their 30s, and meek-looking aunts in their 50s and up (we note that this is also the demographic we tend to hear talking about K-dramas and K-pop). While dragging along husbands or sons (which led to interesting comments from the gentleman behind me seated with his wife), the aunts weren’t so meek when the Man Alive Choice boys approached them. We also note that this is The Man Alive’s first sojourn outside South Korea, and their first all-gender show (they have an exclusively female audience in Seoul; more on that later).

THE SHOW
The men came out on the stage through parting LED screens, wearing elegant dinner jackets (without shirts underneath), much to the crowd’s excitement. We also note they are a wonderful advertisement for K-beauty — these men literally glowed. After the pop-sounding opening number, they lipsynced The Man Alive theme, with several parts of it with Korean lyrics.

This was followed by a trance-y electronic number with flashing white lights. The guys came out in white evening jackets this time, each draped with a black sash pinned with brooches. The guys left the stage and approached the audience, taking their jackets off, and one even kissed an aunt on the cheek. They then changed into gladiator outfits with leather skirts and bondage harnesses, while lipsyncing pirate chants.

With a quick costume change, one of the guys came out, while dragging one of the titas onstage. He stripped off his business-coded pinstripe outfit, revealing a leather harness underneath it. Another dancer appeared, dressed in leather briefs, to be dominated by the guy (formerly) in the pinstripe suit. The fellow in the leather briefs ripped the pinstripe pants off the first guy, showing that both of them were in S&M gear. The audience cheered — surprisingly, even the men with their wives were also enthusiastic. 

Next, two guys in camouflage pants tease a blond inside a rotating cage, later joined by an officer in leather. The manacled prisoner ran to the audience and motioned for release, but surprisingly, the manacles turned into a leash, which his captors used to control him (to this, the aunts in the audience shouted “Wow!” while the dad behind me said, “Is that it?” in Filipino). The aunts cheered for the blond when he clapped the officer in the cage — but the cheers were even louder when they feinted a kiss.

After the dangerous and thrilling cage segment, they cleaned up their act a little when they brought out four of the boys in preppy blazers, lip-syncing to a wholesome-sounding, bouncy K-pop song. Most of the guys left the stage, leaving just one behind, who then stripped off his preppy look, slowly showing off his underwear (the waistband of which was printed with the show’s name). Two others join him in just towels, then the trio runs off the stage to the audience, offering a touch and a grind (one tita enthusiastically raised her hands for a turn). After a song change, they stayed offstage with audience members, the hands of ladies in sundresses laying on their chests. Meanwhile, more Man Alive guys appeared onstage, this time to give a lap dance to a girl picked from the audience.

Another woman was chosen to go onstage, to the tune of Ginuwine’s “Pony” (by now a classic male stripper song). Given a lap dance, she was joined by four more men. The poor lady onstage expressed some surprise, but a host asked for more ladies to go up the stage, one for every extra man, provided they weren’t wearing skirts or shorts.

The show’s climax was announced: a wedding scene, where a lucky audience member drawn from a raffle went onstage, to be “married” to one of the Man Alive men, dressed in white. The rest of the group, in red suspenders and jumpsuits, guided the pair to a leather hammock. On the hammock, the “groom” bucked and grinded on his “bride,” then took off his pants, revealing slick vinyl underwear.

For their final number, they took another audience member onstage, where the men, wearing tactical-style action-star gear “fought” over her in an urban rescue fantasy. They ripped their pants off to reveal that they were all wearing matching Man Alive underwear, then they leaped offstage to show them off.

The men each gave a dance number where they came out one by one wearing just jeans, then bade the audience goodbye. However, the host announced that the men would come out for an encore if the audience screamed loud enough (and they did). The men danced to “One Night Only” from Dreamgirls, wearing denim jackets. They danced all the way to the very back of the room, the one time they allowed cameras during the show. The whole show lasted exactly an hour.

MIXED COMPANY
Reg Rodriguez, marketing head of Rabbithole Entertainment Production, said that they first encountered the show in Seoul and Jeju. She explains why it was such a big deal for the Philippine production to be The Man Alive Choice’s first all-gender audience show.

“Apparently, in Korea, it’s super-traditional. It’s really to protect the (LGBTQ+) audience. They’re very conservative, that there’s still a stigma in watching these kinds of shows,” she told BusinessWorld in an interview.

As an example, a report from Amnesty International (“South Korea: Serving in silence: LGBTI people in South Korea’s military”) cites that while same-sex sexual activity is legal between civilians, Article 92-6 of the Military Criminal Act punishes sexual activity between men in military service with up to two years in prison (note the kiss in the military-style skit mentioned earlier). The report cited accounts of gender-based discrimination and harassment within and beyond the ranks (such as a lack of recognition for same-sex couples under the law, and a lack of protection for discrimination based on gender identity).

“Here in the Philippines, I feel like we’re more progressive,” she said. “That’s why they’re also open to hold an all-gender show.”

It is interesting to note that the Philippines’ own SOGIE (Sexual Orientation, Gender Identity, and Expression) Equality Bill that would give similar protection against gender-based discrimination is yet to be passed into law — putting us on equal footing with South Korea on that regard.

On the subversion of usually Western beauty standards in the show, Ms. Rodriguez pointed out that “The Philippines has been under a K-fever, with K-pop, K-drama; K-food, even,” saying, “What’s also interesting to note is that when we talk about beauty standards, we’ve shifted from a more Western gaze to a more Eastern gaze. We’re really embracing it, because we’ve been exposed, and were seeing them, and we’re getting to know them more.”

She also emphasized that aside from appearance, there’s a difference between the Western man shows we’ve been used to, and this bit from Korea. “That’s what makes Man Alive different. They bring a charming Korean twist — you can’t find it in Western shows.” — Joseph L. Garcia

Gov’t increases T-bill award as yields go down

BUREAU OF THE TREASURY FACEBOOK PAGE

THE GOVERNMENT upsized the volume of Treasury bills (T-bills) it awarded on Monday as it took advantage of strong market appetite that pushed yields down across all tenors.

The Bureau of the Treasury (BTr) raised P37.8 billion via the T-bills it auctioned off, higher than the P27-billion plan, as the offer was more than four times oversubscribed, with total tenders reaching P113.096 billion. This was also above the P108.1 billion in bids recorded last week.

The Auction Committee increased its award as the auction attracted strong demand, with all T-bill tenors fetching average yields that were lower than those seen at the previous auction and at the secondary market, the Treasury said in a statement.

This led the BTr to double its acceptance of noncompetitive bids for all tenors to P7.2 billion each.

Broken down, the government awarded P12.6 billion in 91-day T-bills, above the P9-billion plan, as demand for the tenor reached P35.433 billion. The three-month paper fetched an average rate of 4.731%, decreasing by 2.4 basis points (bps) from 4.755% in the previous auction. Yields accepted were from 4.723 to 4.743%.

The Treasury also increased the award for the 182-day debt to P12.6 billion versus the P9-billion program as tenders hit P43.628 billion. The average rate of the six-month T-bill was at 4.85%, easing by 4.5 bps from 4.895% previously. Tenders awarded carried yields from 4.843% to 4.863%.

Lastly, the BTr raised the award for the 364-day securities to P12.6 billion from the P9-billion plan as the tenor attracted bids totaling P34.035 billion. The one-year paper’s average yield was at 4.916%, down by 2.1 bps from 4.937% the previous auction. Accepted rates were from 4.9% to 4.928%.

At the secondary market before Monday’s auction, the 91-, 182-, and 364-day T-bills were quoted at 4.8009%, 4.9097%, and 4.9746%, respectively, based on PHP Bloomberg Valuation Service Reference Rates data provided by the Treasury.

The government fully awarded its T-bill offer as players swamped the offer, causing yields to go down across the board week on week, the first trader said in a text message.

“This is likely due to increased demand as traders rebalance portfolios and get into position at the start of the 2026,” the trader said.

“Great auction. It’s understandable that the BTr took advantage and doubled the awards of noncompetitive bids,” the second trader said in a text message.

Both traders said Tuesday’s auction of reissued seven-year Treasury bonds (T-bonds) could also see robust demand. The government will offer P30 billion in reissued papers that have a remaining life of five years and four days.

“This gives them (BTr) leeway to reject bids in some of the auctions if bids are too high,” the second trader said.

T-bill rates dropped to track the week-on-week decline seen in yields on their comparable secondary market benchmarks due to fresh policy signals from the Bangko Sentral ng Pilipinas (BSP) chief, Rizal Commercial Banking Corp. Chief Economist Michael L. Ricafort said in a Viber message.

Demand soared as investors likely wanted to lock in still-high yields before a potential cut by the BSP next month, he added.

Last week, BSP Governor Eli M. Remolona, Jr. said a sixth straight rate cut is “on the table” at the Monetary Board’s Feb. 19 meeting, but could be “unlikely” even as inflation remains benign.

“There’s a chance that we may cut some more, and there’s also a chance that we may not move at all. But there’s not a lot of probability that we will raise in 2026,” he said.

The Monetary Board has lowered benchmark borrowing costs by 200 bps since it began its rate-cut cycle in August 2024, bringing the policy rate to 4.5%

The BSP chief has signaled since December that their easing cycle was nearing its end, with further cuts — if any — likely to be limited and data-dependent.

Meanwhile, analysts have said that the central bank could still ease further to help support domestic demand as growth prospects have weakened due to a wide-ranging corruption scandal that has stalled both public and private investments, dragging economic growth.

The BTr is looking to raise P180 billion from the domestic market this month, or P110 billion via T-bills and P70 billion through T-bonds.

The government borrows from local and foreign sources to help fund its budget deficit, which is capped at P1.647 trillion or 5.3% of gross domestic product this year. — A.M.C. Sy

One Battle, Hamnet claim top movie trophies at Hollywood’s Golden Globes

TEYANA TAYLOR — REUTERS/MARIO ANZUONI

The Pitt and The Studio win top TV honors

BEVERLY HILLS, California — Dark comedy One Battle After Another and Hamnet, a story about William Shakespeare’s grief over the death of his son, claimed the top prizes on Sunday at the Golden Globes, one of the first major ceremonies in Hollywood’s annual awards season.

One Battle was named best movie musical or comedy, one of its four Globe honors, and Hamnet earned the best movie drama prize.

Timothée Chalamet triumphed in one of the most competitive categories, taking the trophy for best male actor in a movie musical or comedy for his role as a professional table tennis player in Marty Supreme.

Mr. Chalamet defeated One Battle star Leonardo DiCaprio, Jay Kelly actor George Clooney and other big names at the red-carpet ceremony in Beverly Hills, California. “This category is stacked. I look up to all of you,” Mr. Chalamet said to his fellow nominees. The actor noted that he had left the Globes in previous years without a win. “I’d be lying if I didn’t say those moments made this moment that much sweeter,” he said.

The Globes, awarded by more than 300 entertainment journalists, are among the first of the 2026 Hollywood accolades to be handed out before the film industry’s top honors, the Academy Awards, in March. Globes voters do not have a say in the Oscars, but a win at the Globes can help bring attention to potential Academy Awards contenders.

One Battle, a Warner Bros. Discovery film about a group of washed-up revolutionaries, is seen as a frontrunner for best picture at the Oscars. On Sunday, Paul Thomas Anderson won best director and best screenplay for the movie. Teyana Taylor landed the award for female supporting actor in a film.

Hamnet imagines how Shakespeare and his wife dealt with the death of their 11-year-old son, whose name was Hamnet. Historians believe Hamnet’s death inspired the playwright to pen the play Hamlet.

Irish actor Jessie Buckley won best female actor in a movie drama for playing Shakespeare’s wife, Agnes Hathaway. “This was such an extraordinary set to be part of, telling the story of probably the most famous Brit who ever lived and we had a Chinese director, a lot of Irish and a mostly Polish crew,” she said.

Brazilian movie The Secret Agent was named best non-English language film. In a surprise, its star Wagner Moura won best male actor in a movie drama.

Stellan Skarsgård earned a Globe for his supporting role in Norwegian family drama Sentimental Value. “I was not prepared for this because, of course, I thought I was too old,” the 74-year-old said on stage.

A new Globe for podcasts went to Good Hang with Amy Poehler, in which the comedy star interviews mostly celebrity guests. “This is an attempt to try to make a very rough and unkind world filled with a little bit more love and laughter, and laughing with people, not at them,” Ms. Poehler said. “We just have such a good time making it.”

“Golden,” the catchy tune from Netflix phenomenon K-Pop Demon Hunters, was named best original song. “It’s never too late to shine like you were born to,” Korean-American singer Ejae said as she accepted the award.

TELEVISION
HBO Max’s The Pitt, a medical drama which puts a spotlight on America’s strained emergency rooms, won best television drama series, while The Studio, a Hollywood satire from Apple TV, earned the award for best comedy.

The Pitt follows Dr. Michael “Robby” Robinavitch, played by Noah Wyle, who works at the often-daunting Pittsburgh Trauma Medical Center’s emergency room.

“We live in a very divided country in the world right now, but I think cinema brings us all together not only as an audience but as a community,” said The Pitt creator, R. Scott Gemmill. “What you do, the stories you tell, they make a difference,” the ER writer added.

The Pitt also won the best actor award for Noah Wyle. “What a truly humbling moment this is,” Mr. Wyle said on stage during his acceptance speech. “I was raised in a family that put a high priority on art and on curiosity,” he added, noting that he has benefited from “incredible teachers” and advice from “good friends.”

Mr. Wyle concluded his speech by thanking healthcare workers.

In addition to the best comedy award, Seth Rogen won best actor in a comedy for The Studio. Mr. Rogen joked about an episode of the satirical series that was set at the Golden Globes. “The only way I could win was to do a show where I got a fake one,” he said.

The Studio follows Hollywood executive Matt Remick, portrayed by Mr. Rogen, who must balance the corporate demands of the film industry and his desires for creative content.

Other noteworthy winners included Adolescence which won Best Limited Series, Anthology Series or Motion Picture Made for Television, and Jean Smart for best female actor in a comedy for Hacks.

The White Lotus, which led with six TV nominations, came away empty-handed.

TOPICAL COMEDY
Warner Bros. Discovery, the subject of a Hollywood bidding war, led all media companies with nine Globe wins. Globes host Nikki Glaser joked that she would auction off the studio on Sunday. “So let’s get down to business, shall we?” she said at the start of the show. “We’ll start the bidding for Warner Brothers at $5.”

Celebrities largely steered clear of political topics. Some stars wore “Be Good” pins on their black-tie attire to honor Renee Good, the woman fatally shot by an immigration officer last week in Minneapolis.

Ms. Glaser joked that the Globes were “without a doubt the most important thing that’s happening in the world right now.”

She took light-hearted jabs at the stars seated inside a Beverly Hills ballroom. Ms. Glaser joked about Mr. DiCaprio’s reputation for dating young women before apologizing for the “cheap” remark. “We don’t know anything else about you, man,” she said.

In 2023, Eldridge Industries purchased the Golden Globe assets with Dick Clark Productions, and the Hollywood Foreign Press Association — which was criticized for a lack of diversity and ethical lapses in its stewardship of the awards — was shut down as a consequence.

Under the new ownership, the organization has expanded to 300 journalists from 75 countries and 60% racial and ethnic diversity. — Reuters


And the winner is…

LOS ANGELES — The following is the full list of winners for film and television at the 83rd Golden Globe Awards on Sunday.

FILM
Best DramaHamnet

Best Comedy or MusicalOne Battle After Another

Best Male Actor, Drama – Wagner Moura, The Secret Agent

Best Female Actor, Drama – Jessie Buckley, Hamnet

Best Male Actor, Comedy or Musical – Timothée Chalamet, Marty Supreme

Best Female Actor, Comedy or Musical – Rose Byrne, If I Had Legs I’d Kick You

Best Male Supporting Actor – Stellan Skarsgård, Sentimental Value

Best Female Supporting Actor – Teyana Taylor, One Battle After Another

Best Director – Paul Thomas Anderson, One Battle After Another

Best Animated FilmKPop Demon Hunters

Best Non-English Language FilmThe Secret Agent

Best Screenplay – Paul Thomas Anderson, One Battle After Another

Best Original Score – Ludwig Göransson, Sinners

Best Original Song – “Golden,” KPop Demon Hunters

Cinematic and Box Office AchievementSinners

TELEVISION
Best Drama SeriesThe Pitt

Best Comedy/Musical SeriesThe Studio

Best Male Actor, Drama – Noah Wyle, The Pitt

Best Female Actor, Drama – Rhea Seehorn, Pluribus

Best Male Supporting Actor – Owen Cooper, Adolescence

Best Female Supporting Actor – Erin Doherty, Adolescence

Best Male Actor, Comedy/Musical – Seth Rogen, The Studio

Best Female Actor, Comedy/Musical – Jean Smart, Hacks

Best Limited Series, Anthology Series or Motion Picture Made for TelevisionAdolescence

Best Performance by a Male Actor, Limited Series, Anthology Series or Motion Picture Made for Television – Stephen Graham, Adolescence

Best Performance by a Female Actor, Limited Series, Anthology Series or Motion Picture Made for Television – Michelle Williams, Dying for Sex

Best Performance in Stand-up Comedy on Television – Ricky Gervais, Ricky Gervais: Mortality

Best PodcastGood Hang with Amy Poehler

Ayala Land partners with Abba’s Orchard for Vermosa campus

FORT BONIFACIO - Mckinley Hill campus — THEABBASORCHARD.EDU.PH

LISTED property developer Ayala Land, Inc. (ALI) has partnered with Abba’s Orchard Montessori School to develop its largest K–12 Maria Montessori campus in Luzon within the Vermosa estate in Cavite.

The agreement aligns with ALI’s strategy to integrate accessible and modern social infrastructure within its townships, the company said in a statement on Monday.

The Vermosa campus is also set to become Abba’s Orchard’s largest school in the Philippines, ALI said.

The partnership also “positions Vermosa not only as a future-ready Ayala Land estate with key modern amenities, but as a community deeply invested in shaping future generations through education.”

The project was formalized through a contract signed by officials of ALI and Abba’s Orchard in December.

The Vermosa campus will house the school’s Association Montessori Internationale (AMI) program, which follows global standards in Montessori education and teacher training, ALI said.

The school will offer programs from Kindergarten to Grade 12.

“The development follows a carefully structured timeline covering design, regulatory approvals, construction, and intensive in-house teacher training,” ALI said.

Located within the 752-hectare Vermosa estate, the school will be accessible from nearby office, retail, and sports facilities.

Vermosa hosts key landmarks such as the Ayala Vermosa Sports Hub Athletics Center Grandstand, Ayala Malls Vermosa, and De La Salle Santiago Zobel-Vermosa.

It is also close to residential developments under ALI, including Caleia Vermosa, The Courtyards at Vermosa, Parklane Settings Vermosa, and Sentria Storeys Vermosa.

The township spans parts of Imus and Dasmariñas, Cavite, and is accessible from Metro Manila via the South Luzon Expressway, Cavite-Laguna Expressway, and the Manila-Cavite Expressway.

It also has a transport terminal along Daang Hari Road serving buses, jeepneys, and tricycles on local routes.

ALI’s estate portfolio includes the Makati Central Business District, Bonifacio Global City, Cebu Business Park, Alviera in Pampanga, and the upcoming Ascenda in Davao City.

At the local bourse on Monday, ALI shares rose by 2.22% or 50 centavos to close at P23 apiece. — Beatriz Marie D. Cruz

LANDBANK seeks to raise at least P5 billion via dual-tenor sustainability bond offer

BW FILE PHOTO

LAND BANK of the Philippines (LANDBANK) wants to raise at least P5 billion from a dual-tranche sustainability bond issuance, marking its return to the domestic debt market after five years.

The state-run lender will issue peso-denominated, fixed-rate ASEAN Sustainability Bonds branded as Agriculture, Sustainability, Environment and Socioeconomic Development (ASENSO) Bonds with tenors of 1.5 and three years, it said in a statement on Monday.

“The ASENSO Bonds offer investors a unique opportunity to earn competitive, fixed returns while contributing to meaningful projects that benefit communities and the environment. With rising demand for sustainable investments, there is no better time to invest in initiatives that generate positive social and environmental impact while supporting long-term national growth,” LANDBANK President and Chief Executive Officer Lynette V. Ortiz said.

The public offer period will run from Jan. 28 to Feb. 26 via the LANDBANK Mobile Banking App. The notes are scheduled to be listed on the Philippine Dealing & Exchange Corp. on Feb. 16.

The bonds are being sold for a minimum investment of P10,000 and in increments of P10,000. Interest on the bonds will be paid quarterly starting from the issue date and will be subject to final withholding tax.

“Proceeds from the issuance will be allocated exclusively to eligible green projects, including renewable energy, energy efficiency, green buildings, clean transport, sustainable water management, and pollution prevention, as well as social projects such as food security, affordable housing, health, education, access to essential services, employment generation, and broader socioeconomic development,” LANDBANK said.

The state-run lender has tapped China Bank Capital Corp. (Chinabank Capital) as the sole issue manager for the bond offering, with LANDBANK and Chinabank Capital acting as the selling agents.   

“The issuance is aligned with LANDBANK’s Sustainable Finance Framework, which integrates environmental, social, and governance principles into the Bank’s operations in support of the Philippine Development Plan, the Philippine Sustainable Finance Roadmap, and the United Nations Sustainable Development Goals,” the bank said.

It added that the Securities and Exchange Commission (SEC) has confirmed that the bonds fulfill the requirements under the ASEAN Sustainability Bond Standards and the SEC ASEAN Sustainability Bond Circular.

LANDBANK last tapped the domestic bond market in November 2020 as it raised P5 billion via the sale of two-year fixed-rate ASEAN Sustainability Bond with an interest rate of 2.5872% per annum.

The state-run bank’s net income climbed by 41.79% year on year to P35.64 billion in the first nine months of 2025. — Aaron Michael C. Sy

Male allyship for inclusive workplaces

STOCK PHOTO | Image from Freepik

For decades, women have carried the responsibility of advancing equality, fighting for recognition, representation, and respect in workplaces and boardrooms. And while progress has been made, invisible barriers remain: the glass ceiling, unconscious bias, and outdated stereotypes. These are challenges women alone cannot dismantle nor can men afford to ignore.

On Sept. 18, I shared my views on male allyship with the Board and senior officers of the Employers Confederation of the Philippines (ECOP) for an Executive Session on Male Allyship, a timely and transformative conversation about how men can step up as champions of gender equality.

WHY MALE ALLYSHIP?
Too often, gender equality is framed as a women’s issue. But it is not. It is a human issue, a business issue, and a leadership issue. Companies with diverse leadership are proven to be more innovative, more profitable, and more sustainable. Diversity of thought produces stronger decisions, while inequality limits potential and risks talent loss, disengagement, and reputational harm.

This is why male allyship is not optional. It is not about men “helping women” out of benevolence. It is about leaders ensuring that organizations maximize the full range of human talent and creativity. When male leaders actively support women, they model the inclusive workplaces that will define the future of business.

ECOP offers a good example. Among its 22-member Board of Governors and Corporate Officers, six are women — a significant increase from past decades when there were only two. Meanwhile, women comprise 70% of the ECOP Secretariat, the organization’s operational backbone.

These numbers show movement in the right direction. But sustaining progress requires more than representation. It requires champions, and men in leadership are critical to ensuring equality becomes a daily practice, not just an ideal.

WHAT ALLYSHIP LOOKS LIKE
Allyship is not passive. It is active, intentional, and accountable. It means listening to women’s experiences and believing them. It means challenging stereotypes so that merit, not gender, drives decisions. It means mentoring women, nominating them for leadership pathways, and ensuring they are included in networks where influence is built.

Most importantly, allyship means holding oneself accountable, tracking representation, setting measurable goals, and embedding inclusivity into policies and structures. This is how leaders move from good intentions to meaningful change.

At the Philippine Business Coalition for Women Empowerment (PBCWE), we help companies translate these principles into action through two initiatives:

First, the Workplace Gender Equality (WGE) diagnostic tool called GEARS — Gender Equality Assessment, Results, and Strategies — which was developed by the Australian Workplace Gender Equality Agency (WGEA) in partnership with Investing in Women, an initiative of the Australian Government. GEARS offers comprehensive insights and actionable recommendations to help companies advance gender equality. It enables organizations to assess their current standing and develop strategic roadmaps for improvement across key areas, such as parental leave, flexible work arrangements, leadership accountability, and LGBTQIA+ inclusion.

Second, Leaders for Change (LfC) is a transformational leadership program for CEOs and senior executives. More than a program, LfC is a movement. It provides leaders with opportunities to learn from peers (LeadersLink), amplify their voices as champions of inclusion (StoriesLink), and mentor the next generation (MentorsLink). Together with GEARS, LfC equips leaders to align business strategies with inclusive and sustainable growth.

Access to these tools is available to our members who comprise a community of like-minded leaders committed to building workplaces where both women and men thrive.

SHARED RESPONSIBILITY, SHARED FUTURE
Gender equality is not a threat, but a strategic advantage. And it is not a burden for women to carry alone. Male leaders have a vital role to play in shaping workplace cultures, influencing policy, and modeling inclusion beyond the boardroom — in their homes, their communities, and society.

Every decision leaders make, every policy they approve, and every conversation they lead can either reinforce the status quo or move us closer to equality. The champions of change we need are not those who seek the spotlight, but those who use their influence to lift others up.

Because when women rise, we all rise. And when men step forward as allies, they help create the inclusive, resilient workplaces that will drive the Philippines toward a stronger and fairer future.

 

Ma. Aurora “Boots” D. Geotina-Garcia is a member of the MAP Diversity, Equity & Inclusion Committee and the MAP Education Committee. She is founding chair and president of PhilWEN and chair of the Governing Council of the Philippine Business Coalition for Women Empowerment. She was the first female chair of the Bases Conversion & Development Authority. She is president of Mageo Consulting, Inc., a  corporate finance advisory and consulting firm.

map@map.org.ph

magg@mageo.net

Proposed condo law seen to unlock value in aging developments

STOCK PHOTO | Image by Lifeforstock from Freepik

By Beatriz Marie D. Cruz, Reporter

THE proposed Condominium Redevelopment Act is expected to support residential demand in Metro Manila by providing clearer rules for the maintenance and redevelopment of aging condominium projects, analysts said.

“The proposed law reduces risk for buyers and investors in older but well-located projects, supports demand in mature central business districts (CBDs), and enables long-term urban renewal through higher-quality, more market-relevant developments,” Joe Curran, chief executive officer of Savills Philippines, said in an e-mailed reply to questions.

House Bill (HB) No. 2286, or the proposed Condominium Redevelopment Act, seeks to establish clearer guidelines for the proper maintenance, repair, reconstruction, and redevelopment of condominium projects.

The measure proposes lowering the voting requirement for the dissolution of a condominium corporation from 100% to two-thirds of stockholders or members for projects that are 30 to 50 years old, and from 100% to a simple majority for projects that are 50 years old or more.

It also aims to ensure that the “property rights of unit owners are respected, while addressing the needs of the community and improving the overall quality of life of Filipinos,” according to a copy of the bill.

If enacted, the law would make the redevelopment of aging condominium projects more feasible by easing owner consent requirements and clarifying redevelopment rules, Mr. Curran said.

The proposed law would also allow developers to better realign existing assets with current market demand, according to Leechiu Property Consultants (LPC).

“Reducing the voting thresholds for the dissolution of a condominium corporation allows the resultant landowners the ability to construct a new building with higher floor area ratio densities, replacing obsolete, and inefficient properties in prime locations,” Roy Amado L. Golez, Jr., LPC director for research, consultancy, and valuation, said in an e-mail.

“These will be redeveloped into new projects that meet current market needs — creating renewed supply in CBDs where developable land is scarce,” he added, noting that this could help revitalize older neighborhoods such as Legaspi and Salcedo Villages in Makati City.

HB 2286 also allows developers and their agents to enter condominium units during emergency situations that pose a danger to life or property.

The House of Representatives approved HB 2286 on third and final reading in November last year, while counterpart bills in the Senate remain pending at the committee level.

Metro Manila has a total of 775,400 condominium units, with 80,300 units unsold as of end-November 2025, based on LPC data.