Customers asked to book ahead as select Maxus PHL dealerships reopen
SOME DEALERSHIPS of Maxus Philippines in Metro Manila have opened after shuttering for two months in compliance with the government’s guidelines under the enhanced community quarantine (ECQ). The company says the facilities are following health and physical distancing protocols with the reopening.
Open once more are Maxus Mandaluyong Greenfield District at 833 Sheridan Street, Barangay Highway Hills in Mandaluyong City (customerrelations.gdsc@idi.ph, [02] 8558-5823); Maxus Quezon Avenue at 1229 Quezon Avenue, Quezon City (customerrelations.qa@idi.ph, 0917-872-0464/0977-822-8585); and, Maxus Taguig South at 6140 P. Cayetano Blvd. Brgy. Ususan, Taguig City (iautoinc@yahoo.com, 0917-800-1076). Meanwhile, Maxus Iloilo in Barangay Taft North, Mandurriao, Iloilo City (maxusiloilo@gmail.com, 0936-953-4345) also resumes operations under the general community quarantine (GCQ) status. Maxus Alabang at Alabang-Zapote Road, Madrigal Business Park, Ayala Alabang, Muntinlupa City (customerrelations.alb@idi.ph, [02] 8558-5828/0916-994-8113) opened last May 20, while Maxus Cebu along Soriano Avenue in the North Reclamation Area, Mabolo, Cebu City is closed until further notice. Customers are “strongly encouraged” to call or e-mail their respective Maxus dealerships to schedule a showroom visit or to book a service appointment. The central Maxus Philippines customer care team may be reached through customercare@maxus.com.ph.
Maxus says that it will be initiating measures to assure the health and protection of its customers and people. Customers will be required to wear face masks, screened for fever (if reading exceeds 37.5 degrees Centigrade, entry will be refused), urged to maintain physical distancing, and encouraged to use available hand sanitizer.
As for staff, sales, service and delivery crew, they will ensure that the customer lounge, comfort rooms, and door handles are regularly disinfected. Protective covers will be put on vehicle seats, steering wheel, shift knob, floor, and bumpers throughout the time the vehicle is serviced. The service team will use disposable gloves and proper protective gear during the entire service process, from receiving to releasing. Car keys will be sanitized before turnover to the customer. Used parts will be properly disposed of. Billing/invoicing staff will wear face masks and gloves as well. Sanitized pens will be offered to customers when asked for their signature, and payment cards will be disinfected before and after transactions.
For more details, visit www.maxus.com.ph.
