THE BUREAU of Internal Revenue (BIR) said that its electronic Tax Information System (eTIS) will return to normal today after migrating to another server, nearly a month after the bureau reported a “major hardware breakdown” in core systems hosted by the Department of Information and Communications Technology (DICT).
“The problem will be fixed today or tomorrow. The DICT has given us an alternative,” BIR Commissioner Caesar R. Dulay told reporters yesterday, noting that the BIR met with the DICT on July 30.
The BIR said it is moving the data center to Makati.
“We are moving to another site. They committed that today will be the start of migration,” said BIR Deputy Commissioner Lanee C. David.
The BIR wrote to the DICT on July 3 that its eTIS operations broke down, denying the bureau access to taxpayer records, especially in its Large Taxpayers Office and the Makati Revenue Region.
The eTIS is a web-based platform covering taxpayer registration systems, returns filing and processing, collection, remittance and reconciliation, audit, case management system, taxpayer accounts system, batch architecture module, and system administration management.
The BIR said the breakdown will not affect its collection performance.
The BIR is tasked to collect P2.039 trillion this year, 14.5% higher than the actual P1.78 trillion collected in 2017. — Elijah Joseph C. Tubayan
