GOOGLE recently opened its first operations center in the Philippines, which will service its users and advertisers within the country and overseas.
Google Services Philippines is described as playing a “key role” in Google’s technical and operational support infrastructure. It provides a wide range of services for select markets such as customer service, quality assurance, and sales activities.
“This expansion is an answer to the rising need for a center for operations excellence in a digital economy, which the Philippines can clearly provide. This new office helps us engage better with our users, partners and advertisers around the world. At the same time, we want to help accelerate the growth of the tech services industry in the country,” Griffin Golamco, director and site lead for Google Services Philippines said in a statement.
The Google Services Philippines office is located across the company’s current office building in Bonifacio Global City, Taguig.
“Over the last three years, we’ve welcomed new Google products and services to the Philippines and have seen a flourishing creator and developer ecosystem. These emphasized the country’s growth as a developing digital market and an important player in Google’s operations infrastructure,” Google Philippines Country Manager Ken Lingan was quoted as saying in a statement.
BusinessWorld earlier reported that the Google operations center’s employees will provide support, ranging from troubleshooting issues to advertiser assistance for its products.
