PLDT, Inc. and Orange International Carriers, the wholesale arm of multinational telecommunications operator Orange S.A., have renewed their partnership deal for another year to continue enhancing the Philippine telco’s international voice customers’ experience.
“[O]ur partnership with Orange will continue for another year. This collaboration is part of PLDT Group’s broader program to deliver the best experience for our customers both here in the Philippines and overseas,” Katrina Luna-Abelarde, first vice-president and head of PLDT-Smart International and Carrier Business and Strategic Partnerships, said in a statement issued on June 26.
PLDT and Orange started working last year on the implementation of multi-layer security and anti-fraud solutions aimed at improving the quality and security of calls.
PLDT said the partnership benefits Filipinos living abroad as well as enterprise customers making calls to the Philippines.
Emmanuel Rochas, chief executive officer of International Carriers at Orange, said: “Our voice partnership results with PLDT in the last 12 months are very positive despite the very volatile market conditions that prevailed in 2020 with the pandemic impact on international communications.”
“The model we put in place with PLDT proved its strong efficiency to provide quality to Filipinos as well as reinforce resilience for international voice value. I am very happy that this partnership will continue for a second year,” he added.
According to PLDT, Orange has a global business service presence and is a retail operator in 26 countries.
Hastings Holdings, Inc., a unit of PLDT Beneficial Trust Fund subsidiary MediaQuest Holdings, Inc., has a stake in BusinessWorld through the Philippine Star Group, which it controls. — Arjay L. Balinbin
