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Robinsons forms new unit

ROBINSONS Land Corp. (RLC) has established a new property unit, it told the stock exchange on Wednesday.
The Gokongwei-led property developer said in a disclosure that the Securities and Exchange Commission has approved the incorporation of Bonifacio Property Ventures, Inc. The newly formed unit will be fully owned by RLC.
“We created the subsidiary to engage in real estate projects,” a company representative said when sought for comment.
RLC has several residential projects in Bonifacio Global City, including the Trion Towers, Fifth Avenue Place, McKinley Park Residences, and The Fort Residences.
It operates five business segments, namely commercial centers, residential, office buildings, hotels, and infrastructure and integrated development.
This year, RLC plans to further increase its GLA to 1.61 million sq.m., with the opening of Robinsons Place in San Pedro and Antipolo, in addition to the expansion of Robinsons Magnolia in Quezon City.
On a nine-month basis, RLC’s attributable profit climbed 43% to P6.55 billion. Revenues, meanwhile, stood at P21.8 billion, 31% higher year on year.
Incorporated in 1980, RLC serves as the real estate investment arm of JG Summit Holdings, Inc., which also has investments in food, agro-industrial and commodities, air transportation, banking, and petrochemicals.
Shares in RLC dropped by 2.69% or 65 centavos to close at P23.50 each at the stock exchange on Wednesday. — Arra B. Francia

Morgan Stanley expects investors to pay less for video games

AS THE video game model evolves, Morgan Stanley expects the market to pay less for publishers until they develop a better sense of what works.
The success of free-to-play games like Fortnite by Epic Games and recently released Apex Legends by Electronic Arts Inc. are changing player behavior, as gamers may not see the utility of paying $60 for something they can get for free, analyst Brian Nowak wrote. And there’s a trend of players enjoying the best games for longer, so success relies on offering the best content throughout the life of a game, he said.
“There is more uncertainty,” Nowak said. “We expect the market to pay a lower multiple for these assets compared to recent history until it can get a sense of more consistent execution.”
The way Nowak sees it, there are no more ‘B’ titles: gaming is now a world of ‘As’ and ‘Ds.’ Take-Two Interactive Software Inc. and Activision Blizzard Inc. need to prove that Rockstar and Blizzard still belong in the “best in class” bucket.
Meanwhile, Jefferies analyst Timothy O’Shea said the No. 1 question from investors is what is the impact of big free games like Fortnite. Business models may be evolving faster than investors appreciate and it’s inevitable more free games will arrive.
Last week, Activision Blizzard announced it planned to eliminate 8% of its workers as part of a restructuring. Management noted that sales of key games such as Call of Duty have been disappointing. And one key area of weakness is in-game purchases — critical in an era when many titles are free to play and companies look to generate revenue by selling virtual outfits, tools and other content.
During the conference call, Chief Operating Officer Collister Johnson said that as the company increasingly brings Activision and Blizzard IP to the mobile space, investors will see the game publisher deploy more free-to-play models.
“We need to be able to move more quickly and we need to be able to rapidly evolve with the demands of our players in the market,” Johnson said on the call.
Morgan Stanley’s Nowak said publishers should strive to invest and experiment across all models, platforms and screens. “The success of Fortnite, strong early traction from Apex Legends, and positive results out of Zynga’s mobile properties speak to the importance of product diversification,” he wrote. — Bloomberg

Lagerfeld’s passing hands Chanel biggest test since Coco

THE PASSING of Karl Lagerfeld presents Chanel with its biggest creative challenge since the death of its iconic founder almost half a century ago.
Since 1983, Mr. Lagerfeld reigned over Chanel with indisputable authority, helping turn a storied haute-couture fashion house into a global megabrand with $9.6 billion in annual sales. His death, at the age of 85, has left long-time creative deputy Virginie Viard in charge of the collections.
Crucial to the future of the closely held brand is whether Ms. Viard can emerge from Mr. Lagerfeld’s shadow and impose a convincing vision, or whether Chanel will seek an established outsider such as Phoebe Philo, who left LVMH’s Celine last year after a decade, or Alber Elbaz, formerly of Lanvin.
“They will look for a high-profile chief creative officer, and in the meantime they have got incredibly capable people in their team,” said Mario Ortelli, who runs a London-based advisory firm on luxury strategy. “Any designer in the world would be more than delighted to work with Chanel.”
‘CREATIVE GENIUS’
Mr. Lagerfeld oversaw as many as eight Chanel collections a year: spring, fall, skiwear, haute couture, and more. One of fashion’s most prolific couturiers, he also produced outfits for Italy’s Fendi SpA and his own label. Recognizable for his high-collared shirts, white ponytail, dark sunglasses, and black fingerless gloves, Mr. Lagerfeld had a client list that featured stars of the stage and screen, including actress Cate Blanchett and singer Pharrell Williams.
“We have lost a creative genius who helped to make Paris the fashion capital of the world,’’ Bernard Arnault, the chairman and chief executive officer of luxury giant LVMH Moet Hennessy Louis Vuitton, said in a statement.
When Chanel last month said the designer was too tired to appear at his spring-summer haute couture show in Paris, his absence made more news than the hand-stitched floral gowns, sequined tweed suits, and feather capes on the catwalk. Conversation quickly turned to what Chanel planned to do next.
The fashion house said that Ms. Viard, his “closest collaborator for more than 30 years,” has been entrusted with the creative work on the collections, “so that the legacy of Gabrielle Chanel and Karl Lagerfeld can live on.”
Fashion house Fendi said it’s too soon to discuss Mr. Lagerfeld’s succession. “We intend to take the time to honor his life and pay him the tribute he deserves,” the Italian firm said in a statement. Fendi will present the latest collection designed by Mr. Lagerfeld on Thursday, as scheduled.
‘SIGN OF DEFEAT’
The sharp-tongued Mr. Lagerfeld — known for lines such as “wearing sweatpants is a sign of defeat” — was brought in to revamp the brand in 1983. Founder Coco Chanel had died 12 years earlier, and in the interim the company had muddled through, propped up by apparel licenses and sales of its No. 5 perfume.
Seeking to rejuvenate Chanel, its owners, the brothers Alain and Gérard Wertheimer, turned to Mr. Lagerfeld, a Hamburg native who’d won the prestigious Woolmark Prize for design at age 21 and by 1965 had become creative director of both Parisian fashion house Chloé and Roman furmaker Fendi.
At Chanel, Mr. Lagerfeld quickly sexed up the brand’s iconic tweed skirt suits with more feminine tailoring and boosted use of pearls, chains, and the double “C” logo. While Chanel fiercely guards its image by crafting $15,000 gowns and $5,000 quilted-leather handbags, it’s managed to maintain a broader appeal with lipstick that can come in below $30 and perfumes for less than $100 a bottle.
Lagerfeld was “a marketing genius,” Elodie Nowinski, a professor of fashion studies at EM Lyon Business School, said before his death. “He knows how to take this elite vocabulary from haute couture and make it desirable to the masses.”
FRANCE’S RICHEST
The combination of mass-market appeal and high-end exclusivity helped Chanel grow into a colossus with beauty counters and boutiques worldwide, 20,000 employees, and operating profit of $2.7 billion in 2017.
BNP Paribas estimated the brand’s value at more than $50 billion, making the Wertheimers among France’s wealthiest citizens. With other holdings such as Bordeaux vineyards, a thoroughbred horse stable, and paintings by 20th century masters, each brother has a net worth of almost $21 billion, according to the Bloomberg Billionaires Index.
Mr. Lagerfeld himself amassed a personal fortune of about €400 million ($453 million), according to the latest annual rich-list compiled by Germany’s Manager Magazin.
‘DESIRABLE ASSET’
While the Wertheimers, both around 70, haven’t revealed any succession plan, they’re clearly thinking of the future. They’ve named independent board members and regrouped Chanel and dozens of subsidiaries — including suppliers of embroidery, feathers, leather gloves, and watch components acquired over the years — in a single holding company registered in London.
Long an e-commerce holdout, the company revamped its website last summer, adding sunglasses to offerings of makeup and perfume, and finally started publishing prices for its fashions and accessories online. A year ago, Chanel took a stake in the e-commerce platform Farfetch, which is helping develop digital tools for the brand’s stores.
Chanel has denied it’s planning for an initial public offering or sale, but speculation has grown as the Wertheimers have reshaped the company’s structure.
Luxury conglomerates like LVMH and Gucci-owner Kering SA are seeking to consolidate the industry while American challengers like Coach-owner Tapestry and Michael Kors Plc, private equity funds, and Chinese groups Fosun and Shandong Ruyi are also looking for increased exposure to the luxury market. But targets are few: family shareholders have continued to keep the likes of Chanel, Prada, Ferragamo, and Chopard off the market, while high valuations have deterred would-be suitors of Burberry Plc.
Chanel is “definitely a very desirable asset that is so far not open for sale,” Morningstar analyst Jelena Sokolova wrote in response to a Bloomberg query. Lagerfeld’s passing is unlikely to change the status quo for now, she said. — Bloomberg

Phoenix inks LPG distribution deal with retailer

A UNIT of Phoenix Petroleum Philippines, Inc. has tied up with Grainsmart Corp. to exclusively market, distribute and sell the independent oil company’s liquefied petroleum gas (LPG) products in the rice retailers’ stores nationwide.
In a disclosure to the stock exchange, the listed company said a memorandum of agreement between Phoenix LPG Philippines, Inc. and Grainsmart Corp. was signed on Wednesday.
The Phoenix Super LPG products will be available in Grainsmart stores “soon,” the company said.
“Our combined network will benefit the most those who are already using and those who would like to try our brand but does not have easy access to it yet,” said Julgin Anthony G. Villanueva, Phoenix LPG general manager for Luzon.
Phoenix Petroleum, the listed independent oil company led by Davao City businessman Dennis A. Uy, described Grainsmart as “the leading special rice grains retail chain store in the Philippines with over 300 stores nationwide.”
The partnership with Grainsmart is expected “to further amplify the availability and accessibility of Phoenix SUPER LPG in the country.”
Start-up business owners who are interested in adding complementary products in their portfolio may avail of the “4-in-1” package to be offered by Grainsmart that will include the Phoenix Super LPG and Posible, a digital transaction device, along with their rice and water product offerings.
“The partnership with Grainsmart will provide our business partners a new option on how they can grow their businesses, expand their reach, and provide Filipinos with complementary products at the best value,” Phoenix Petroleum Chief Operating Officer Henry Albert R. Fadullon said.
Phoenix Petroleum said since last year, Phoenix Super LPG has been aggressively expanding its foothold nationwide by opening Phoenix Super Hub, which it called a “stand-alone community-focused store.”
The store offers Phoenix Super LPG cylinders available for pickup and delivery as well as product installation and handling assistance for clients. The expansion includes forging strategic partnerships with industries that use LPG as an alternative power source.
Phoenix Super LPG is “the improved and re-branded” Gas Petronas, the new addition to Phoenix Petroleum’s portfolio that was acquired in 2017.
Sought to comment on the arrangement with Grainsmart store owners, Phoenix Petroleum Vice-President for External Affairs Raymond T. Zorrilla said: “Grainsmart does not carry any other LPG or payment center brands. Phoenix is Grainsmart’s only and exclusive partner.”
Grainsmart is owned by Benjamin B. Batac, who is also the company’s chief executive officer.
Phoenix Petroleum has previously acquired the Japanese convenience store chain FamilyMart. It has also ventured into the asphalt business with PhilAsphalt Development Corp. and Thailand’s Tipco Asphalt Public Co. Ltd.
The company has ongoing talks on a potential liquefied natural gas (LNG) business in the country with China National Offshore Oil Corp. (CNOOC) Gas and Power Group Co. Ltd.
On Wednesday, shares in Phoenix Petroleum were unchanged at P11.80 each. — Victor V. Saulon

As Amazon scraps New York, Alphabet’s Toronto ambitions swell

SIDEWALK LABS LLC’s ambitions to build a futuristic city on Toronto’s waterfront have gotten a whole lot bigger — and perhaps more controversial.
The urban innovation unit of Alphabet Inc. and sister company to Google is proposing to speed up its plans to redevelop 350 derelict acres on the city’s waterfront in return for a cut of property taxes, development charges and increased land values.
New York-based Sidewalk is offering to finance the infrastructure required to get the project off the ground, including a light-rail line, in return for a slice of the proceeds, which it estimates could be about C$6 billion ($4.5 billion) over the next 30 years.
The proposal, which includes a new Google campus, builds on Sidewalk’s 2017 plan for a 12-acre redevelopment that envisioned a mecca of green energy, self-driving technology and 3,000 housing units all connected by digital sensors.
Sidewalk Chief Executive Officer Dan Doctoroff said the project needs to be bigger for infrastructure investments like utility lines and public transit to make sense. The new financing model would allow the waterfront rail link to be built “years, if not decades, sooner than it would otherwise,” he said in a blog post.
PRIVACY CONCERNS
The proposal to build a city from scratch is the most wide-ranging since Sidewalk was selected to oversee the development. While greeted with enthusiasm when first unveiled, the project has become embroiled in controversy.
Privacy advocates are concerned about how data will be used by Alphabet, though the company has since committed to putting it all into public trust and not using it for advertising. Having money flow to Sidewalk that would normally go to city coffers might only inflame more controversy.
At the core of the debate is a question about whether tech giants like Google should have such a big impact on how cities are shaped. Amazon.com Inc. pulled out of a plan to build a large new campus in New York City after pressure from some residents and local politicians.
The project has yet to be approved by Sidewalk Labs and Waterfront Toronto, the government organization overseeing the project and various levels of government, and it may be years before it’s realized.
Dan Doctoroff was CEO of Bloomberg LP and deputy mayor of New York City under Michael Bloomberg, Bloomberg’s founder. — Bloomberg

Term deposit rates drop

By Melissa Luz T. Lopez, Senior Reporter
DEMAND SOARED for term deposits this week, pulling yields down across the board as the market remains awash with cash.
Banks wanted to place P80.893 billion under the term deposit facility (TDF) on Wednesday, marking stronger appetite for the placements as the bids rose from last week’s P68.09 billion worth of offers. This also meant that the P50 billion the Bangko Sentral ng Pilipinas (BSP) put up for sale had a bigger market.
Players continued to crowd the one-week papers, with nearly half the total tenders going into the shortest tenor. Despite this, average rates went down across the board.
Bids for the seven-day papers surged to P38.116 billion yesterday from last week’s P28.079 billion to again surpass the P20 billion on the auction block. The strong interest prompted banks to ask for lower returns, fetching an average of 5.1248% versus 5.1565% previously.
The 14-day papers also saw bigger interest, with the total offers reaching P33.589 billion against a P20-billion auction volume. This also climbed from the previous week’s P27.259 billion and pushed yields down to 5.1659% from 5.1828% in the face of greater supply.
Breaking the trend were the bets received for the 28-day instruments, which slid to P9.188 billion versus the P12.752 billion shored up the past week, causing the P10-billion offer to be undersubscribed. Still, the accepted yield stood barely changed at a 5.1822% average compared to the 5.1839% seen on Feb. 13.
The TDF is the central bank’s main tool to capture excess funds in the financial system. Through the weekly auctions, the BSP wants to bring market and interbank rates closer to its desired range through the yields which they accept.
Banks have been scrambling to park more funds under the facility after the central bank decided to keep benchmark interest rates steady during their Feb. 7 meeting, amid signs that inflation is on its way down and will return to the 2-4% target this year.
Any adjustments to the benchmark borrowing rates — which currently stand between 4.25-5.25% — will also affect acceptable yields under the TDF, as yields are based on the key rates set by the BSP.
BSP Deputy Governor Diwa C. Guinigundo has dispelled commentaries about tight domestic liquidity conditions, saying the oversubscription in the weekly term deposit auctions prove otherwise.
“Banks continue to be more liquid. Remember January BoP (balance of payments) was in surplus and that means, there is actual additional inflow of liquidity in the system,” Mr. Guinigundo said in a text message to reporters.
“That’s the reason why there were oversubscriptions across all tenors with interest rates showing some decline. All consistent with a liquid system.”
Some market analysts have been noting that the BSP may soon touch the reserve requirement ratio (RRR) imposed on universal and commercial banks, saying that this would unleash billions of additional cash which can fund more loans.
However, the central bank official said they need to see inflation return to target, price expectations to be subdued, and real “tightness” in the financial system before a fresh RRR cut can be unleashed.

Rico’s Lechon opens 5th Metro Manila branch, expands menu


CULT favorite Rico’s Lechon has opened its fifth store, continuing to fuel the craze for Cebu-style lechon (roasted pig). The company’s newest store is located in the SM Mall of Asia complex, on the first level of its South Wing.
The company, founded in 1995, shot to fame after then President — and now Manila mayor — Joseph Estrada ordered lechon from the then small Cebuano company to be served alongside those of more famous lechon makers for a party at Malacañan Palace.
Meat Concepts Corp. — which is behind the brands Ogawa Traditional Japanese Restaurant, KPub BBQ, Thai BBQ, Oppa Chicken, Modern China and Tony Roma’s — acquired Rico’s Lechon last year, opening its first branch in Manila in The Fort Strip last year. Since then, it has added branches at Top of the Glo at Glorietta, Tiendesitas in Ortigas, and UP Town Center in Quezon City (counting as well its familiar Cebu operations).
The regular lechon, during a tasting last week, tasted, well, regular, but the restaurant’s spicy lechon leaves a taste that is always memorable. Other favorites on the menu still include the sinigang (sour soup) and the Bam-i (stir-fried noodles).
On the opening of its new store however, Rico’s has introduced a few new menu items: sinigang boneless bangus (milkfish), sizzling chicken steak, tortang talong (eggplant omelet) with lechon, fried chicken coated with homestyle sauce, and lechon fingers with sweet and sour sauce. It also expanded with afternoon merienda (snack) meal specials: senior pit lechon mami (noodle soup), lechon arrozcaldo (rice porridge), lechsilog (lechon, sinangag fried rice, and eggs), diniguan at puto (pork blood stew with rice cakes), and a set of dinuguan, puto, and plain rice.
Of all of the restaurants under the Meat Concepts umbrella, Rico’s Lechon enjoys the fastest rate of expansion: it has opened five branches in the year or so since its acquisition. Other restaurants by the company have two or three branches to their name. CEO George Pua said, “Lechon is well-loved by many and is a part of the Filipino cuisine that both locals and tourists wish to get a taste of. Even in some of our salu-salo (parties) with family and friends, lechon is one of the feast offerings that is very much anticipated by everyone.
“This expansion of Rico’s Lechon is one way to reach out to these individuals and groups; with the allocation of our branches in various key cities in the Metro, we try to ensure that Manila residents get the chance to try out this famed Cebu delicacy should they crave for it or simply to dine out with their family and friends.”
If for any chance there isn’t a Rico’s Lechon anywhere near you, Mr. Pua plans to add even more branches: “We’re currently in the planning process but for sure, there’s more to come.” — Joseph L. Garcia

DBP’s Borromeo to take helm at LANDBANK ‘soon’

Land Bank of the Philippines (LANDBANK)
DBP President and CEO Cecilia C. Borromeo will take the helm at Land Bank of the Philippines.

DEVELOPMENT BANK of the Philippines (DBP) President and Chief Executive Officer Cecilia C. Borromeo is set to take the helm of state lender Land Bank of the Philippines (LANDBANK) “very soon.”
This was confirmed by incumbent LANDBANK President and CEO Alex V. Buenaventura, who said he will step down from his position “at the pleasure of President Rody,” referring to President Rodrigo R. Duterte.
“Cecil Borromeo (will take over) upon her oath-taking to be conducted by [Department of Finance Secretary Carlos G.] Dominguez very soon,” Mr. Buenaventura said in a text message yesterday.
Mr. Buenaventura said he will go back to Davao to manage the hotel and restaurant business of his family.
Ms. Borromeo is expected to be the new LANDBANK chief after she was appointed as a member of LANDBANK’s board of directors, according to documents released by the Presidential Communications Office on Tuesday.
She will “serve the unexpired term of office that began on 01 July 2018 and will end on 30 June 2019, vice Alex V. Buenaventura,” the documents showed.
Philippine Guarantee Corp. President and CEO Emmanuel G. Herbosa was appointed as a board member of DBP to replace Ms. Borromeo, whose term ends on June 30.
Sought for comment, Mr. Dominguez said Ms. Borromeo will transfer to LANDBANK “probably at a later date.”
He said there will be a reshuffling among heads of state-owned lenders “to improve service to the public.”
Ms. Borromeo worked for LANDBANK for 27 years before her appointment as the president and CEO of DBP in January 2017. She has a degree in Agribusiness from the University of the Philippines and a Master’s degree in Business Administration from the De La Salle Business School. — Karl Angelo N. Vidal

WeDoctor considers listing a spin-off on new tech board

WEDOCTOR, one of China’s biggest online health care start-ups, is considering spinning off a major slice of its business and listing it on the country’s soon-to-created technology board, according to people familiar with the matter.
WeDoctor is weighing a listing of at least part of its cloud-services arm amid a broader restructuring, the people said, requesting not to be named because the matter is private. That division amasses sensitive personal data by serving local governments and hospitals, and Beijing prefers to keep information related to that business in-country, the people said. The spin-off would join the first batch of companies on the much-anticipated tech bourse, intended to help innovative enterprises secure capital at home rather than abroad.
Backed by Tencent Holdings Ltd., WeDoctor joins a growing contingent of tech giants hoping to uproot a health care industry that’s been largely impervious to online disruption. The start-up, whose business spans insurance policies to appointment-booking and physical clinics, is trying to unclog bottlenecks in a Chinese health care market slated to hit 8 trillion yuan ($1.2 trillion) by 2020. It was last valued at $5.5 billion.
WeDoctor declined to comment in an emailed statement. The move is still under discussion and its plans could change, the people said.
While China has some of the world’s biggest technology companies, many from Alibaba Group Holding Ltd. to Tencent are listed in the US or Hong Kong. The new science and technology board of the Shanghai stock exchange is the brainchild of Xi Jinping, who unveiled the concept in November. Regulators see it as a way to keep the country’s most promising companies from going public abroad.
Beijing however has a patchy track record with attempts to entice the nation’s tech champions. An effort to lure companies back with so-called Chinese depositary receipts, which would allow domestic investors to hold stakes in overseas-listed Chinese companies, petered out rapidly.
With the new board, companies could face laxer listing rules compared with existing exchanges, a boon to tech startups that have racked up losses in the pursuit of growth. Venture capital house Zhenfund said in November that as many as 10 of its portfolio companies could head for the board.
It’s unclear when it will open for business. Shanghai’s exchange has held numerous meetings this year with executives from more than 100 brokerages and investment houses to solicit feedback on final rules.
WeDoctor’s proposed move doesn’t preclude the start-up from considering alternative venues if the need arises. It had earlier acquired or invested in a slew of in-vitro fertilization companies from Australia and Hong Kong to mainland China, including Genea and BBlink. It’s now consolidating those businesses and may also try to spin off that entity in the US, according to one person familiar with the matter. — Bloomberg

Mass housing developer plans to acquire Cebu firm

MASS HOUSING developer 8990 Holdings, Inc. is expanding into the upscale property market with the acquisition of Cebu-based property firm GENVI Development Corp.
In a statement issued Wednesday, the listed firm said it is finalizing the acquisition of GENVI Development, which develops high-end properties in Cebu including integrated community Monterrazas de Cebu.
“The acquisition of Monterrazas de Cebu firms up our intention to expand 8990 Holdings into other real estate segments that have proven to have strong demand in the past years,” 8990 Holdings President and Chief Executive Officer Willibaldo J. Uy said in a statement.
8990 Holdings said details of the acquisition, such as the purchase price, will be disclosed once the deal is finalized.
The company described Monterrazas de Cebu as the largest and last remaining contiguous mountain property in Cebu City, spanning more than 200 hectares.
GENVI Development has already launched several properties in Monterrazas de Cebu as part of the first phase, including high-end residential project The Peaks in 2007. It is also developing an upscale subdivision North Ridge.
8990 Holdings said it will continue the development of these projects after it completes the acquisition.
Since its establishment, 8990 Holdings has specialized in housing projects for the affordable market. Its largest project to date, Urban Deca Homes Tondo, offers houses priced from P1.4 million to P2 million. — Arra B. Francia

Remembering the Battle of Manila


FORT SANTIAGO was the “epicenter of evil” where “the Japanese used starvation as a weapon.” American mining engineer Frank Bacon recalled having only two bowel movements in 25 days; Chinese prisoner Ko King Hun dropped to 68 pounds from 118 in two months, to the point that he could wrap his thumb and index finger around his leg. People were starving in the city of Manila as World War II raged.
Then came the Battle of Manila and for a month, from Feb. 3 to March 3, 1945, the city’s districts burned and the 300-year-old walled city of Intramuros was reduced to rubble as the Japanese occupiers engaged in an orgy of violence — rapes, beheadings, immolations, and many more horrors — while the Americans fought street by street to fulfil Mr. McArthur’s promise. Manila’s residents were caught in the middle — it is estimated that 100,000 civilians died during the month-long battle.
American author James M. Scott gathered testimonies, after-action reports, and survivor interviews about the horrors of the month-long battle for his new book, Rampage: MacArthur, Yamashita and the Battle of Manila.
“As a historian and as a writer, you’re always looking for what story has not been told,” Mr. Scott said during the book’s launch at the Ayala Museum on Feb. 12.
The book is divided into four parts which include the events revolving around American General Douglas MacArthur’s vow to return to the Philippines after being forced to escape from Corregidor, the Japanese plans to defeat the Americans, testimony from the war victims, as well as photos and sketches of street fortifications, and maps depicting troop advances. Mr. Scott recounts details of the battle vividly.
During the launch, Mr. Scott noted Gen. MacArthur’s argument with then US president Franklin D. Roosevelt about the United States’ obligation to assist the Philippines.
“(MacArthur) was absolutely right that there was a huge moral commitment by the United States with the need to come back to liberate the Philippines at the earliest possible moment. And also, it’s really important to recognize [that if] the United States [had] not come back to Manila in February, it would have been a different type of catastrophe here. You may have saved the buildings just from being destroyed from fire… but 500 people a day were starving to death — that those numbers were going to climb exponentially,” he said.
“I think one of the most important thing about this story for people to remember is that this is a battle that was borne almost entirely on the backs of the civilians. One hundred civilians died for every one US soldier,” Mr. Scott told BusinessWorld shortly after the book launch.
“So, [if] you really think about that, buildings can be replaced and homes can be rebuilt, but the lives cannot. And that’s what I hope people remember. This is the price paid for war.”
Rampage: MacArthur, Yamashita and the Battle of Manila is available at National Bookstore and Fully Booked for P1,645. — Michelle Anne P. Soliman

The ROI of a digital mind-set

By Niño Valmonte
IPC Director for Marketing & Digital Innovation
GLOBAL SPENDING in digital transformation is expected to reach $1.7 trillion at the end of this year or a 42% increase from 2017, as data from research firm IDC show. While this figure illustrates how serious organizations are in adopting technology, it is alarming to note that companies still fail in the venture.
In an international survey, 450 heads of digital transformation efforts admitted that 90% of their digital projects failed to meet expectations and only delivered incremental improvements. Why? Because they lacked agility when developing new applications. Note that most of the said respondents are from enterprises, which have a large pool of resources at their disposal, and yet they still fail to meet their goals.
This boils down to a company’s mind-set as it goes through digital transformation. If the plan is to just install new technology and expect it to work on its own, it will most likely fail. While infrastructure and technology are clearly important considerations, digital transformation is as much about the people and changing the way they approach business problems and where they look to find solutions. To put it simply, a digital mind-set is as important as the technology. There are many tools to choose from, but if a company doesn’t have the proper mindset, all of it will mean nothing.
Cloud, big data, and artificial intelligence are some of the digital forces disrupting the world today, affecting every aspect of life and business. For organizations to thrive, they must first be able to create and implement a mind-set that accounts for the major shifts caused by these forces, lest they become overwhelmed and fall short of their goals, as the case of the aforementioned respondents shows.
A digital mind-set is not merely the ability to use technology. Rather, it is the attitude and behavior that enables people and organizations to foresee possibilities and opportunities. By instilling a digital mindset, an organization can reap the innumerable benefits of digital transformation, which include but are not limited to the following.
A CULTURE OF COLLABORATION
Using new technology cultivates collaboration in the workplace. This is often a central component of successful digital transformations: leveraging programs that enable and enrich collaboration from anywhere, on any device, at the same time. Allowing peers to work in this manner allows for collaboration beyond traditional face-to-face interactions and e-mail, and also reduces barriers that impede productivity. New and dynamic experiences such as cloud-based file sharing will create a productive and collaborative culture.
IMPROVED EFFICIENCY AND FLEXIBILITY
Digital organizations move faster than traditional ones, and new technologies help speed up decision-making. A major benefit of any digital transformation initiative is the streamlining of existing processes to support newer, more efficient business capabilities. New digital platforms minimize disruptions on day-to-day productivity and allow IT staff to focus on higher-priority projects. Imagine if IT personnel could spend less time responding to end user requests and more time on initiatives that will help move the company forward. Workers also becomes more productive as they garner new competencies around modern application capabilities.
FASTER TIME TO DELIVER
Enhanced collaboration and productivity also come with higher chances of quickly bringing out new products in the market. Better teamwork with others can quicken the refinement of ideas that result into action, which is critical when a company wants to release something before all others do. Moreover, peers can instantly validate whether an idea will have merit and help build upon that idea while at the same time making production faster.
DATA-DRIVEN CUSTOMER SERVICE
An extraordinary customer experience leads to strong customer loyalty, bigger sales, and more new customers. Fortunately for enterprises and small businesses, digital technology has brought them closer to customers than ever before.
Using customer relationship management (CRM) software has become a popular approach in collecting and analyzing information from customers. Companies utilize this to store contact information, accounts, leads, and sales opportunities in one central location. Data analytics then provides a better understanding of customers’ preference and behavior, allowing businesses to improve their product and service offerings and ultimately affect the bottom line in the affirmative.
Now, it’s up to top management to act as digital role models for the rest of the company. They must lead the way and be open to all opportunities. Only then will others follow suit, and the company can fulfill the much-needed agility to successfully integrate new technologies and make the most out of them.
 
IPC or IP Converge Data Services, Inc. is an Internet data center, telecommunications and cloud services company, providing local and regional enterprises with managed data services and business solutions. IPC is an ePLDT company.