ONLINE marketplaces Zalora Philippines and Lazada are ramping up their delivery services as they look forward to the surge of orders ahead of the holiday season.
In a statement issued Monday, online fashion retailer Zalora Philippines said it launched Zalora Now, a premium subscription service that gives customers access to unlimited next-day delivery service in Metro Manila, Cavite, Laguna, Bulacan, and Pampanga. Meanwhile, clients in Cebu City and Davao City will get their orders in two days.
The service entails a one-time annual fee of P500, allowing customers to book their orders without additional shipping fees and no minimum spend per order.
“Zalora is dedicated to giving fashion consumers the best fashion experience possible, and we are proud to take another step in that direction with the launch of Zalora Now. We want to get those orders to you and your loved ones as soon as possible, especially during this holiday season,” Zalora Philippines Co-Founder and Chief Executive Officer Paulo L. Campos III said in a statement.
Lazada said in a separate statement that it has expanded its Premium Service, or same-day/next-day delivery, to areas in Metro Cebu and Davao City. The service was previously only available for customers in Metro Manila, Laguna, and Cavite.
The e-commerce site targets to further expand its Premium Service by the middle of 2019, looking to reach more parts of Greater Manila, namely Manila, Mandaluyong, Marikina, San Juan, Pateros, and Caloocan.
“The expansion of our ecosystem of strategically located warehouses and logistics partners has paved the way for Lazada to offer Premium Service in more locations,” Lazada Philippines Chief Executive Officer Juan Pavez Spencer was quoted as saying in a statement.
The company currently has three warehouses in Cabuyao, Laguna, Mandaue City, Cebu, and Davao City.
The company also offers Premium Service for products purchased from LazMall, a mall within the Lazada platform featuring a curated selection of more than 70 million products from around a thousand brands such as Apple, Samsung, Xiaomi, Dove, Olay, and Levi’s, among others.
Without Premium Service, Lazada’s standard shipping takes at least two days.
The improvement of some of the country’s largest e-commerce players’ delivery services comes ahead of the 11-11 online shopping festival, which Lazada touted as the year’s biggest one-day sale.
Zalora meanwhile branded Nov. 11 as 11.11 Singles’ Day and Dec. 12 as 12.12 Online Fever — its biggest end-of-year sales events. — Arra B. Francia