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BPOs face slowing growth this year

MANY business process outsourcing (BPO) companies expect flat growth or a contraction this year, while some big businesses still hope to grow by single-digits amid the pandemic, according to an informal poll conducted by the Information Technology and Business Process Association of the Philippines (IBPAP).

IBPAP seeks transition period for CREATE incentives system

THE OUTSOURCING industry is requesting the government for a longer transition time before changing the current incentives system, while supporting the move to cut corporate income tax to 25% from 30% in July.

Outsourcing sector facing employability issues

THE outsourcing sector faces employment concerns as it aims for the higher end of its growth projection.

Outsourcing sector taps ad agencies to lure investors

THE Information Technology and Business Process Association of the Philippines (IBPAP) plans to work with advertising agencies to attract more investment in the outsourcing sector this year.

IBPAP recalibrating industry growth targets

THE Information Technology and Business Process Association of the Philippines (IBPAP) will unveil in November the recalibrated forecasts on the near-term growth of the IT-BPM industry.

IBPAP says revenues grow in 2018 but falls short of road...

THE Information Technology and Business Process Association of the Philippines (IBPAP) said revenues picked up pace in 2018, but failed to reach its targets under the current industry road map.

New beacons of opportunity for PHL’s IT-BPM industry

The Philippines continues to attract the attention of investors all over the world. Particularly for the global information technology and business process management (IT-BPM)...

New office offers a glimpse of the country’s future

THE PHILIPPINES’ Information Technology and Business Process Management (IT-BPM) sector has come a long way since the country overtook India as the global leader for voice-based services in 2010. As the country’s best-performing sector for the past four years, as well as the biggest employment generator according to government records, the IT-BPM industry has seen much talk trying to envision where it is headed next.

BPO sector: An economic pillar

The Department of Trade and Industry (DTI) defines business process outsourcing (BPO) as the “delegation of service-type business processes to a third-party service provider.”...