Continental’s ‘Total Confidence’ warranty covers road hazards

JM Far East, Inc. (JMFEI), official distributor of Continental tires in the Philippines, recently introduced a Total Confidence Plan (TCP) for customers. The enhanced warranty program is designed to “deliver broader protection, clearer coverage, and greater peace of mind for Filipino motorists.”

The program applies to all eligible Continental passenger, SUV/4×4, and light truck tires purchased from today onward, said the distributor in a release. Tire warranties here are typically limited to manufacturing defects, so Continental is positioned as one of “very few tire brands in the country offering a structured limited warranty program that includes road hazard protection, addressing real-world driving risks faced daily on Philippine roads.”

TCP covers irreparable tire damage caused by everyday road conditions within 12 months from purchase or until the tire reaches 5mm remaining tread depth, whichever comes first. Covered scenarios include severe punctures beyond repair, sidewall cuts exposing tire cords, impact damage from potholes or broken pavement, road debris-related damage, run-flat damage due to penetration or cuts (subject to validation). For approved claims, customers are entitled to a replacement with a brand-new Continental tire of the same specification or nearest equivalent.

Each registered tire is eligible for one free replacement during the first year only.

On top of this is Continental’s standard warranty against manufacturing defects, with coverage depending on the tire’s date of manufacture.

To qualify, customers must purchase at least two brand-new Continental tires in one transaction from authorized dealers or official online stores and register these within seven days of purchase via the TCP portal. “Filipino motorists deal with unpredictable road conditions every day. The Total Confidence Plan is designed to give them added assurance that their investment is protected — not just against defects, but against the realities of the road,” said JMFEI President Winston Manabat.