Tag: BPO

By Bjorn Biel M. Beltran, Special Features Assistant Editor The world was caught unaware by the coming of the COVID-19 pandemic, with many businesses, organizations,...

A PROTECTIONIST stance by a Biden administration could come in the form of a tax on outsourced operations, which may dampen the prospects of the business process outsourcing (BPO) industry, the head of an industry advisory firm said.

THE business process outsourcing (BPO) industry is getting by during the lockdown with “robust” growth, if continued hiring activity is any indication, according to tech hiring company Kalibrr.

THE OUTSOURCING SECTOR lost around P120 billion due to missed opportunities and unplanned expenses during the lockdown, an industry group said.

THE technology and outsourcing industry said it needs to invest heavily in worker reskilling to come out stronger after the pandemic, which has accelerated the digital shift while also forcing companies to find effective ways to work under quarantine.

PHINMA CORP. has sold its research and consultancy unit to focus on businesses in the education and construction materials sectors.

THE Philippine outsourcing industry is looking to tap new markets such as Singapore, Japan, Malaysia, and Sri Lanka for much-needed investments.

THE PHILIPPINES slipped in this year’s list of outsourcing destinations by global strategic firm Tholons, Inc. as the economy is among those hardest hit by the coronavirus disease 2019 (COVID-19) pandemic.

BUSINESS process outsourcing (BPO) workers are asking the government to impose stricter penalties on companies that violate workplace health safety.

BUSINESS process outsourcing (BPO) workers are seeking a halt to the practice of placing employees on “floating” status, which they said compromises job security.

THE OUTSOURCING industry on Tuesday denied allegations of lax protocols at the workplace amid a coronavirus pandemic.

INTERNET connection quality will determine work-from-home productivity, while data protection needs will influence when outsourcing firms fully return to on-site work, industry officials said.

A PARTNERSHIP between the government and private sector identified 25 new cities for outsourcing development, as part of efforts to redirect opportunities towards the countryside.

https://open.spotify.com/episode/3MfEDifVO0sKVXFkCzu1wv Follow us on Spotify BusinessWorld B-Side Bain & Company, a management consulting firm based in the United States, said that the Philippines might benefit in...

THE business process outsourcing (BPO) industry is scaling down its upskilling program to about 1,000 employees this year as it shifts to online training sessions due to disruptions caused by the pandemic.

A LAWMAKER has filed a resolution seeking to investigate companies including those in the outsourcing sector for unfair labor practices such as cutting wages due to slow Internet connection of workers who work from home amid a coronavirus pandemic.

BUSINESS process outsourcing (BPO) companies are racing to comply with requirements to remain operational under minimal workforce arrangements amid the enhanced community quarantine in Luzon.

BUSINESS process outsourcing (BPO) firm Transcom Worldwide AB is expanding its operations in the provinces, amid the moratorium on new economic zones in Metro Manila.

TWO BUSINESS process outsourcing (BPO) companies are just awaiting approval from the Office of the President to launch operations in Tagbilaran City, Bohol. Department of Trade and Industry-Central Visayas (DTI-7) Regional Director Asteria C. Caberte said the two firms’ applications to be declared as cyberzones have been endorsed by the Philippine Economic Zone Authority (PEZA).

THE business process outsourcing (BPO) industry is seeing 50,000 job opportunities going up in smoke thanks to the government’s moratorium on opening new ecozones in Metro Manila.

THE Information Technology and Business Process Association of the Philippines (IBPAP) said revenues picked up pace in 2018, but failed to reach its targets under the current industry road map.

THE BUSINESS process outsourcing (BPO) industry in Cebu registered a 19% hiring growth from January to May this year, according to Cebu jobs site mynimo.com.

Bjorn Biel M. Beltran, Special Features Writer Recent years will show that the Philippine property market has become one of the most valuable in all of...

THE Philippine business process outsourcing (BPO) industry is headed toward a resurgence in 2019, as the rise in wages in the United States coupled by the weaker peso are encouraging multinational firms to move back to the country.

EXPANSION of the business process outsourcing (BPO) sector next year may be hampered by the continued delay of the Philippine Economic Zone Authority (PEZA) in approving applications, according to Colliers International Philippines.

Increasing quality financial reporting demand reveals gap in workforce.

FOREIGN CHAMBERS welcome the government’s infrastructure development push and unveiled their annual list of recommendations to further push this drive, but believe efforts to streamline incentives would make the country less attractive to investments.

THE Information Technology and Business Process Association of the Philippines (IBPAP) said it will launch a “career portal” offering placement opportunities for candidates in the provinces.

THE Unified Employees of Alorica (UEA) announced that they will soon be waging a strike — the first of its kind in the business process outsourcing (BPO) industry — following failed negotiations between the group and Alorica management.

Driven by innovation, new technologies and competition, the global business process outsourcing (BPO) industry has evolved rapidly from where it started more than 20...

DAVAO CITY — ICT-Davao, Inc., an industry association for information and communication technology firms, is in discussions with the Japan International Cooperation Agency (JICA) for a Japanese-language training facility for business process outsourcing (BPO) workers.

THE PHILIPPINE office market is expected to record a net take-up of more than one million square meters (sq.m.) by the end of 2018, driven by the expansion of outsourcing companies that previously held off their expansion plans last year.

The business process outsourcing (BPO) industry employed more than half a million Filipinos as of June 2016, most of which, work in the call...

ETON Properties Philippines, Inc. has launched two new office buildings, targeting business process outsourcing (BPO) companies and local units of multinational companies (MNCs) that are expanding in Makati City and Quezon City.

REVENUES from business process outsourcing (BPO) and tourism will buoy the country’s external trade balance this year as these industries are expected to grow by a tenth, the central bank said.

By Janina C. Lim, Reporter A Silicon Valley-based tech start-up is set to sign a contract with a major business process outsourcing player in the...

The business process outsourcing (BPO) industry of the Philippines, described by Oxford Business Group (OBG) in its “The Report: The Philippines 2017” as “an...

The Department of Trade and Industry (DTI) defines business process outsourcing (BPO) as the “delegation of service-type business processes to a third-party service provider.”...

THE PRESENCE of Amazon.com in Cebu could encourage more business process outsourcing (BPO) firms to set up shop in the city, an industry official...

Business process outsourcing (BPO) firms remain bullish on expanding in the Philippines despite the removal of tax perks under the proposed second package of...

GT Capital Holdings, Inc. is now implementing the masterplan for its 40-hectare mixed-use estate in the Bay Area called Metro Park, where it recently...

Amazon.com, Inc. has launched its first customer service center in the Philippines, which is expected to create over 1,000 jobs by the end of...

DAVAO CITY — Megaworld Corp. is in discussions with offshore gaming operators who have expressed interest in locating at the Davao Finance Center, which...

Western Visayas, the most populous region in Visayas, is a major economic contributor to the country. In 2016, the gross regional domestic product (GRDP)...

From being once called the ‘sick man’ of Asia to adopting its new title of ‘rising tiger’, the Philippines has accomplished a lot in...