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By Bjorn Biel M. Beltran, Special Features Assistant Editor The world was caught unaware by the coming of the COVID-19 pandemic, with many businesses, organizations,...
A PROTECTIONIST stance by a Biden administration could come in the form of a tax on outsourced operations, which may dampen the prospects of the business process outsourcing (BPO) industry, the head of an industry advisory firm said.
THE technology and outsourcing industry said it needs to invest heavily in worker reskilling to come out stronger after the pandemic, which has accelerated the digital shift while also forcing companies to find effective ways to work under quarantine.
THE PHILIPPINES slipped in this year’s list of outsourcing destinations by global strategic firm Tholons, Inc. as the economy is among those hardest hit by the coronavirus disease 2019 (COVID-19) pandemic.
BUSINESS process outsourcing (BPO) workers are asking the government to impose stricter penalties on companies that violate workplace health safety.
BUSINESS process outsourcing (BPO) workers are seeking a halt to the practice of placing employees on “floating” status, which they said compromises job security.
THE OUTSOURCING industry on Tuesday denied allegations of lax protocols at the workplace amid a coronavirus pandemic.
A PARTNERSHIP between the government and private sector identified 25 new cities for outsourcing development, as part of efforts to redirect opportunities towards the countryside.
https://open.spotify.com/episode/3MfEDifVO0sKVXFkCzu1wv Follow us on Spotify BusinessWorld B-Side Bain & Company, a management consulting firm based in the United States, said that the Philippines might benefit in...
THE business process outsourcing (BPO) industry is scaling down its upskilling program to about 1,000 employees this year as it shifts to online training sessions due to disruptions caused by the pandemic.
A LAWMAKER has filed a resolution seeking to investigate companies including those in the outsourcing sector for unfair labor practices such as cutting wages due to slow Internet connection of workers who work from home amid a coronavirus pandemic.
TWO BUSINESS process outsourcing (BPO) companies are just awaiting approval from the Office of the President to launch operations in Tagbilaran City, Bohol. Department of Trade and Industry-Central Visayas (DTI-7) Regional Director Asteria C. Caberte said the two firms’ applications to be declared as cyberzones have been endorsed by the Philippine Economic Zone Authority (PEZA).
THE business process outsourcing (BPO) industry is seeing 50,000 job opportunities going up in smoke thanks to the government’s moratorium on opening new ecozones in Metro Manila.
THE Information Technology and Business Process Association of the Philippines (IBPAP) said revenues picked up pace in 2018, but failed to reach its targets under the current industry road map.
THE BUSINESS process outsourcing (BPO) industry in Cebu registered a 19% hiring growth from January to May this year, according to Cebu jobs site mynimo.com.
EXPANSION of the business process outsourcing (BPO) sector next year may be hampered by the continued delay of the Philippine Economic Zone Authority (PEZA) in approving applications, according to Colliers International Philippines.
FOREIGN CHAMBERS welcome the government’s infrastructure development push and unveiled their annual list of recommendations to further push this drive, but believe efforts to streamline incentives would make the country less attractive to investments.
THE Unified Employees of Alorica (UEA) announced that they will soon be waging a strike — the first of its kind in the business process outsourcing (BPO) industry — following failed negotiations between the group and Alorica management.
DAVAO CITY — ICT-Davao, Inc., an industry association for information and communication technology firms, is in discussions with the Japan International Cooperation Agency (JICA) for a Japanese-language training facility for business process outsourcing (BPO) workers.
THE PHILIPPINE office market is expected to record a net take-up of more than one million square meters (sq.m.) by the end of 2018, driven by the expansion of outsourcing companies that previously held off their expansion plans last year.
By Janina C. Lim, Reporter A Silicon Valley-based tech start-up is set to sign a contract with a major business process outsourcing player in the...
THE PRESENCE of Amazon.com in Cebu could encourage more business process outsourcing (BPO) firms to set up shop in the city, an industry official...
Business process outsourcing (BPO) firms remain bullish on expanding in the Philippines despite the removal of tax perks under the proposed second package of...
GT Capital Holdings, Inc. is now implementing the masterplan for its 40-hectare mixed-use estate in the Bay Area called Metro Park, where it recently...
Amazon.com, Inc. has launched its first customer service center in the Philippines, which is expected to create over 1,000 jobs by the end of...
DAVAO CITY — Megaworld Corp. is in discussions with offshore gaming operators who have expressed interest in locating at the Davao Finance Center, which...
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