Driving progress through excellent after-sales services
Customers are important intangible assets of every business. Thus, every firm must place ardent focus on customer service to maintain a competitive position in...
Backed by technologies
The relationship between car manufacturers and customers does not end once a car is bought. It continues as after-sales services — the help and...
Harnessing data for a better after-sales service
A number of trends are shaking up the after-sales market in the automotive industry, according to BearingPoint, a Dutch management consulting company. Unsurprisingly, some...
On the upgrade
The transportation and logistics industry of the Philippines is in the midst of a much-needed transformation, thanks in large part to the aggressive push...
Shaping the transport and logistics sector
The transport and logistics industry is facing an era of unprecedented change. Emerging technologies are enabling greater efficiency and more systematized operating models in...
The drivers of change in global logistics
As an industry mostly concerned with speed, global logistics, which comprises of a wide range of business from container shipping, courier companies, port operators,...
Sta. Lucia Mall: A leisure icon
Sta. Lucia Land, Inc. is generally known as a developer with an impressive portfolio of thoughtfully developed residential estates and towers, as well as...
Where do Filipinos go
When asked where they spend their leisure time, Filipinos rarely answer with anything other than the mall or their own homes. An adventurous few...
A new era of shopping
Shopping malls all over the globe are constantly evolving in response to a number of global trends coming together at the same time. Malls,...
What a retail store should be in an omnichannel world
In an omnichannel world, according to Fractal Analytics, which provides analytics solutions to some Fortune 500 companies, retailers are ought to be a combination...
Transportify continues opening affordable provincial routes
Transportify, Manila’s largest app-based logistics platform, expand their services to even more provincial cities to support the growing economy and requests from its customers,...
The present and future of insurance brokerage
It only makes sense that as an economy grows, the need for insurance also increases. For instance, consider non-life insurance. As the average household...