PHILIPPINE Veterans Bank (PVB) is set to launch online and mobile banking services as it embarks on its digital transformation.
In a statement on Tuesday, PVB said it has selected American financial services technology firm Fiserv, Inc. for its digital banking services.
The bank will use Fiserv’s DigitalAccess solution for online and mobile banking which will be integrated with its core account processing platform.
DigitalAccess enables digital on-boarding, allowing customers to open bank accounts, apply for loans, manage personal finances, search for branches and electronic teller machines and top up mobile phones, among others, electronically.
“The new technology…facilitates interactions across physical and digital channels, allowing the bank to provide seamless financial services to customers,” Fiserv Managing Director for Asia Pacific Marc Mathenz was quoted as saying in the statement.
Camille Maricelle M. Canullas, Philippine Veterans Bank senior vice-president and information technology group head, added that the lender will put in place technology enabling it to better serve existing clients and attract new ones.
“Our staff will have a more comprehensive view of customer relationships and customers will have access to digital services aligned with how they live and work,” Ms. Canullas said.
Philippine Veterans Bank is licensed as a commercial bank owned by Filipino World War II veterans and their heirs. It operates 60 branches nationwide and caters to both corporate and retail clients.
It is the 26th biggest lender in the country with P51.324 billion in assets at end-March, according to central bank data. — KANV