RIDE-HAILING company Grab Philippines has been ordered by the country’s competition watchdog to disburse more than P6 million to select passengers in Metro Manila due to pricing issues.

“The Philippine Competition Commission (PCC) has directed Grab Philippines to disburse P6.25 million to select GrabCar Metro Manila passengers who took the service from 11 August – 31 October 2019,” the company said in a statement on Thursday.

It said the commission had found that “there were some pricing issues” from Aug. 11 until Oct. 31, 2019.

Grab Philippines said its fare was compliant with the fare matrix of the Land Transportation Franchising and Regulatory Board.

Metro Manila GrabCar passengers with total fares of every P488 from Aug. 11 to Oct. 31, 2019 would be eligible for a peso disbursement.

“They can claim it through the GrabRewards Catalogue within the Grab App,” the company said.

In November 2019, the PCC had also fined Grab Philippines some P23.45 million for breaching its initial pricing commitments.

The fine included a P5.05-million refund to Grab riders who used its service between February and May 2019. — Arjay L. Balinbin