WATER concessionaires Maynilad Water Services, Inc. (Maynilad) and Manila Water Company, Inc. (Manila Water) have temporarily suspended their meter reading and billing activities amid the enhanced community quarantine due to the coronavirus (COVID-19) pandemic.
The monthly water bills for the affected customers of both water companies will be computed based on their average consumption for the past three months.
Any difference from the actual consumption will be applied and adjusted to subsequent bills once actual reading of meters resume.
West zone concessionaire Maynilad started its temporary suspension last March 20 and will last until the end of the quarantine period on April 14.
Maynilad covers the cities in the western part of Metro Manila such as Caloocan, Pasay, Parañaque, Las Piñas, Muntinlupa, Valenzuela, Navotas, Malabon, and some areas of Manila, Makati, and Quezon City.
The company also serves some cities and towns in Cavite province.
Meanwhile, east zone provider Manila Water started its suspension last March 17 and will be in effect until further notice, or when the government officially ends the enhanced community quarantine declaration.
Manila Water covers the cities in the eastern part of Metro Manila such as Mandaluyong, Makati, Pasig, Pateros, San Juan, Taguig, Marikina, and parts of Quezon City and Manila.
It also covers several cities and towns in the province of Rizal.
Both water concessionaires encourage payments via online banks or mobile fund transfer channels.
This move by the two water providers is in accordance with the approved policy of the Metropolitan Waterworks and Sewerage System-Regulatory Office on the application of average billing. — Revin Mikhael D. Ochave