UK-BASED OPENSIGNAL Ltd. said mobile network users in Luzon reported the highest levels of improvement during the third quarter in terms of perceived video quality, download speed, and 4G availability since 2018.

“The largest improvement in overall percentage terms in video experience was seen by our users in North & Central Luzon — an increase of 28.6%,” Opensignal said in an analysis.

Opensignal’s video experience metric measures the average video experience of mobile network users on 3G and 4G networks for each operator.

The wireless coverage mapping company said mobile network users in all Philippine regions saw their video experience scores increase by more than 19% between the last quarter of 2018 and the third quarter of 2020.

Opensignal also saw “the most impressive gains” in terms of download speeds in the National Capital Region, where “our users saw their download speed experience increase by 28.9% to 13.4 Mbps, over double the speeds seen in Mindanao and the Visayas.”

The download speed experience metric measures the average download speed experienced by the users across mobile operators’ 3G and 4G networks.

Users in the National Capital Region, according to Opensignal, also saw the “largest improvement” in terms of latency experience between the last quarter of 2018 and this year’s third quarter.

“Their scores improved by 14.5-14.7%. In contrast, our users in the Visayas and Mindanao saw theirs improve by only 3.5% and 9.2%, respectively,” the report said.

Opensignal said latency, which is measured in milliseconds, refers to the “delay users experience as data makes a round trip through the network.” It said a lower score in this metric is “a sign of a more responsive network.”

4G availability, or the time users spend being connected to 4G networks, also grew over 80% in North & Central Luzon and South Luzon and rose more than 90% in the National Capital Region. — Arjay L. Balinbin