A CONSUMER organization said it has asked the government to develop a discount scheme for senior citizens and persons with disabilities (PWDs) for their online transactions.

Laban Konsyumer, Inc., in a letter to the Department of Social Welfare and Development dated Oct. 26, said senior citizens and PWDs above 65 years old who buy food and other goods online are not able to claim discounts granted by law.

“In most cases, the merchants do not know how to grant the discounts,” Laban Konsyumer President Victorio A. Dimagiba said.

Senior citizens and PWDs receive a 20% discount and are exempt from value-added tax on certain goods and services.

Mr. Dimagiba said that there should be clear and uniform guidelines on discounts, given the restrictions on the movements of senior citizens during the lockdown.

Only persons between 15 and 65 years old are allowed to leave their homes, although local governments can set higher age limits for minors. Senior citizens may leave their homes to work and buy essentials.

Laban Konsumer added that discount guidelines should also include “pabili” services, or ride hailing services buying goods for consumers.

“In our monitoring, pick up and home delivery through telephone are extended the discounts upon placement of the order and submission of the appropriate identification number of the consumers,” Mr. Dimagiba said.

Laban Konsyumer also sent a copy of the letter to the National Commission on Disability Affairs. — Jenina P. Ibañez