Corporate News

Mitsubishi denies Montero Sport is 'defective'

Posted on December 02, 2015

MONTERO Sport is "neither defective nor unsafe to use", the maker of the sport utility vehicle Mitsubishi Motors Philippines Corp. (MMPC) assured the public via a statement posted on its website on Tuesday.

"MMPC and its principal Mitsubishi Motors Corporation of Japan (MMC) have conducted extensive testing and investigation of all submitted claims of unintended acceleration, using current and available technology to determine the cause of said Unintended Acceleration but has not found any defects or cause directly linked to the vehicles involved," the company said.

It said technical experts from the Japanese company went to the local office to conduct a "series of tests on the units with this complaint when it was first observed in 2011."

"That same year, in the absence of an automotive third party testing facility in the Philippines, MMPC sent a Montero Sport unit with sudden unintended acceleration complaint to MMC's proving ground in Okazaki, Japan to be inspected and tested. In all these tests, MMC found no defect or malfunction that would result in the alleged sudden unintended acceleration," it said.

It added: "MMC and MMPC have concluded that the performance and behavior of the Montero Sport is completely dependent on driver action and reaction, and that the vehicle will only move upon driver intervention."

The company has also instructed vehicle owners with concerns about the issue to call its customer care center at "(+632) 250-8888, Monday to Friday, or visit any of our service centers nationwide for a free check-up."

The Department of Trade and Industry (DTI) last week formed a panel to investigate the cases involving the the alleged mechanical defects of the Montero Sport.

In a separate statement posted on its website, the local car company said it welcomed the creation of the DTI panel that will look into the issue.

"This will give us a venue will give us the opportunity to present the results of our technical investigation, that there is no problem with the vehicle. We will fully cooperate with DTI on this matter," it said. -- Victor V. Saulon