CONCENTRIX Philippines officially unveiled its 45th site in the country on Tuesday as it targets to hire 5,000 to 6,000 more employees this year.
In a news conference at its new center at the Ayala North Exchange in Makati City on Tuesday, Concentrix Senior Vice-President and Philippines Country Leader Stephan Daoust said the company currently has approximately 90,000 employees.
“I expect that we will grow from 5,000 to 6,000 headcount this year,” he said.
Concentrix, a wholly owned subsidiary of SYNNEX Corp., began its operations in the country in 2007 with a single site in Manila. It grew to 45 sites in 2019 in 15 cities nationwide.
The company has centers in Baguio, North Luzon, Cebu, Davao, and Cagayan de Oro, among others.
“Concentrix is fanatical about its clients and staff. We leave no stone unturned in terms of providing the best work environment possible. Being in the customer engagement business, our most important assets are our people. Infrastructure and facilities are designed to work with and around the needs of our staff. So we invest a lot in making every square foot of space comfortable and conducive for our employees to succeed,” Mr. Daoust said.
The new site in Makati City, which has about 24,000 square meters of floor space, operates 24 hours, seven days a week.
The center, which also houses the company’s innovation hub and global command office, currently caters to about 3,000 employees who work in sales, customer service, technical and back office support.
The global clients of Concentrix Philippines are from various sectors, including automotive telematics, communications, utilities, retail, e-commerce, technology, and banking.
“We want to provide state-of-the-art facilities with flexibility in mind. Our spaces are deliberately designed for the perfect blend of functionality, productivity, and creativity. The Ayala North Exchange office offers just that — a new experience — true to the Concentrix brand identity of being different by design,” Mr. Daoust said. — Arjay L. Balinbin