The customer-centric story of disruption

By Mark Louis F. Ferrolino, Special Features Writer In a trajectory of rapid improvements, buoyed by disruptive technologies, consumers are becoming more demanding and discriminating. Emerging...

No way but up for e-commerce

By Melissa Luz T. Lopez, Reporter In this age of smartphones, everything is a tap or two away for anyone online. As a result, work and...

Are Philippine travel agencies dead?

By April Paulyn B. Roque That’s a question that’s been hounding the industry since the late 1990s. During that period, Internet access became widely available locally,...

Businesses urged to embrace disruption

By Jennibeth B. Reforsado Companies have no other option but to embrace disruption to keep them ahead of the curve, speakers said during the disruption...

Will video on demand kill free TV?

By Zsarlene B. Chua, Reporter “They should be scared.” That was how a March 6 story published on Fortune magazine’s Web site described the effects of...

Doctors, patients make digital shift

By Jennibeth B. Reforsado Cora, a midwife employed in a rural health unit, receives patients on regular days. But for three days every week, she does...

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