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Office take-up seen to breach 1M sq.m. this year

THE PHILIPPINE office market is expected to record a net take-up of more than one million square meters (sq.m.) by the end of 2018, driven by the expansion of outsourcing companies that previously held off their expansion plans last year.

Philippines’ BPO industry: By the numbers

The business process outsourcing (BPO) industry employed more than half a million Filipinos as of June 2016, most of which, work in the call...

New office buildings targeting BPO firms, MNCs

ETON Properties Philippines, Inc. has launched two new office buildings, targeting business process outsourcing (BPO) companies and local units of multinational companies (MNCs) that are expanding in Makati City and Quezon City.

BSP banks on BPO, tourism for trade boost

REVENUES from business process outsourcing (BPO) and tourism will buoy the country’s external trade balance this year as these industries are expected to grow by a tenth, the central bank said.

Silicon Valley start-up looking to sell AI system to BPO firms

By Janina C. Lim, Reporter A Silicon Valley-based tech start-up is set to sign a contract with a major business process outsourcing player in the...

Robust and gearing for the future

The business process outsourcing (BPO) industry of the Philippines, described by Oxford Business Group (OBG) in its “The Report: The Philippines 2017” as “an...

BPO sector: An economic pillar

The Department of Trade and Industry (DTI) defines business process outsourcing (BPO) as the “delegation of service-type business processes to a third-party service provider.”...

Cebu BPO sector anticipates more big players after Amazon entry

THE PRESENCE of Amazon.com in Cebu could encourage more business process outsourcing (BPO) firms to set up shop in the city, an industry official...

BPOs remain bullish despite TRAIN 2 passage — Colliers

Business process outsourcing (BPO) firms remain bullish on expanding in the Philippines despite the removal of tax perks under the proposed second package of...

GT Capital implementing masterplan for Bay Area project

GT Capital Holdings, Inc. is now implementing the masterplan for its 40-hectare mixed-use estate in the Bay Area called Metro Park, where it recently...

Amazon opens first PHL customer service center in Cebu

Amazon.com, Inc. has launched its first customer service center in the Philippines, which is expected to create over 1,000 jobs by the end of...

Megaworld eyes offshore gaming operators at Davao Finance Center

DAVAO CITY — Megaworld Corp. is in discussions with offshore gaming operators who have expressed interest in locating at the Davao Finance Center, which...

​Bustling and burgeoning

Western Visayas, the most populous region in Visayas, is a major economic contributor to the country. In 2016, the gross regional domestic product (GRDP)...

The beacon of Western Visayas

From being once called the ‘sick man’ of Asia to adopting its new title of ‘rising tiger’, the Philippines has accomplished a lot in...

BPO network, groups kick off campaign for safer workplace

By Maya M. Padillo, Correspondent DAVAO CITY — The BPO Industry Employees Network (BIEN) along with progressive groups AnakBayan-Southern Mindanao Region (SMR), Kilusang Mayo...

Office rents in BGC seen to continue rising in 2018 —...

By Arra B. Francia, Reporter MORE THAN three quarters of the total office supply projected to come online in 2018 are located in Bonifacio Global...

BPM companies told English fluency ‘won’t make the cut anymore’

By Krista A. M. Montealegre National Correspondent THE Philippines is putting a brave face in the fight to preserve its place among the world’s top outsourcing...

DTI eyes upward export growth

THE Department of Trade and Industry is eyeing a steady growth in exports within the next five years on the back of the economy’s...

Delays in PEZA approvals weigh on office market

By Krista A.M. Montealegre, National Correspondent DELAYS in the approval of incentives to business process outsourcing (BPO) firms and the limited number of cities that allow...

Philippine current account swings to a surplus in Q2

By Elijah Joseph C. Tubayan, Reporter THE PHILIPPINE’s current account swung to a surplus in the second quarter, lifted by dollar inflows mainly from business...

Cebu BPOs to hire senior high graduates next year

THE INFORMATION technology-business process organization (IT-BPO) in Cebu province has started promoting potential careers in the industry among senior high school students after companies...

Call centers face brave new world of automation

By Victor V. Saulon Sub-Editor THE PHILIPPINE contact center sector will add at least 73,000 new jobs annually until 2020 when total employment is expected to...

BPOs seek to expand, create more jobs in provinces

by Raynan F. Javil The Duterte administration has promised to decongest “Imperial Manila” and reduce its prominence in the country’s national life. In so doing, the...