Corporate Bulletins


Cebu Pacific releases travel advisory following hotel-casino attack




Posted on June 02, 2017


Below is Cebu Pacific Air's statement regarding travel options for its passengers in the wake of an attack at Resorts World Manila on June 2, 2017 that left 37 people dead.

"Cebu Pacific Air is deeply saddened by the tragic events at Resorts World Manila earlier today.

We would like to inform guests travelling to/from Manila today that the following options are available to them:

• Rebook for free within 30 days;
• Get a full refund
• Place the full cost of the ticket in a travel fund for future use

Affected passengers are advised to contact our hotline, 702-0888 to make arrangements. They may also message the official Cebu Pacific Facebook (https://www.facebook.com/cebupacificair) or Twitter (@CebuPacificAir) accounts.

We also advise guests intending to travel today to allot additional time for check-in and processing at the airport due to heightened security. Please note that some Cebu Pacific flights have been delayed or cancelled as a result of this mornings incident. Passengers who are affected by these cancelled flights who wish to continue their journey will be rebooked on the first available flights.

We appeal for understanding and patience. Thank you."